13315 Detroit Avenue, Lakewood, OH 44107
For more information about senior living options: (844) 490-3973
Ennis Court is absolutely amazing. The staff at Ennis Court care deeply for residents. The staff, including Patrice, are top-notch. Everyone goes above and beyond for the residents. They truly treat residents like family. Ennis Court is clean and homey, and the residents are well taken care of. The food is wonderful and meals are nutritious. The nurses, caregivers, activities and housekeeping staff are wonderful. There never seems to be a staffing issue and there are many activities.
Residents are treated horribly due to understaffing, with management allegedly yelling at residents and staff. The director and head of nursing reportedly refused to honor POA wishes, changed hospice orders, and would not medicate a mother in end stages of Alzheimer's. The scheduler, Ms. Campbell, is described as running the place into the ground and residents are said to be scared of her. One reviewer claimed the company discriminates against Black individuals. The facility is described as filthy and infested with roaches and bed bugs. Administrators and the director of nursing are accused of embezzling money from helpless patients. A family alleges overcharging for landscaping damages to HUD, with claims of insufficient documentation. The owner Patrice is described as frightening to residents, with reports of verbal abuse. The facility allegedly enabled excessive alcohol use, with the hallway smell of alcohol and disregard for residents' health and wellbeing. The facility was accused of being religiously framed while having an insane price, suggesting license issues. A reviewer stated the place is the worst place ever.Ennis Court presents itself as a place where care and daily warmth aren't just promises but a palpable reality. For some families, the atmosphere feels steady, present, and deeply human - staff who seem to know the residents beyond their names, a sense that the place could be a large family home rather than a sterile facility. In these accounts, the difference is obvious: where many facilities feel stretched thin, Ennis Court is described as calm and consistently attentive. The impression of genuine concern isn't merely a rumor; several reviewers emphasize that the staff's dedication makes Ennis Court feel like a home where loved ones can truly be cherished and looked after.
Within that broadly positive frame, there are standout mentions of specific staff who have left lasting impressions. Patrice Campbell, in particular, recurs as a touchstone of excellence in the eyes of many families. One reviewer calls her "topnotch," noting that the staff, under her leadership, consistently go above and beyond for residents. Another heartening observation is that the environment is clean, homey, and well-run, with families expressing deep gratitude for the care and love shown to their loved ones. In these voices, Ennis Court becomes more than a facility; it is a place where care feels personal, almost familial, and where families feel their relatives are treated with dignity and respect.
But the other side of the story cannot be ignored. A chorus of critics describes experiences that starkly contradict the warm narratives. Several reviewers allege that management yells at residents and staff, creating a tense, sometimes fear-inducing atmosphere. Understaffing, they say, undermines the level of care and the ability to attend to every resident's needs, leading to a perception that not all days are equal. One reviewer accuses the director and head of nursing of refusing to honor power of attorney wishes and even manipulating hospice orders, painting a picture of unethical, immoral, and unlawful conduct. The phrase "will have to report them to the state" is invoked, signaling a real fear that residents' rights and well-being may be compromised in crucial end-of-life moments.
The critique extends into more personal and even painful territory. A number of reviewers claim that the facility's leadership fails in communication and respect, with some describing fear among residents as a symptom of the culture at Ennis Court. The scheduler, identified as Ms. Campbell, is cited by more than one reviewer as contributing to a decline in morale, with accusations that she speaks to people harshly and speaks about running the place into the ground. These comments reflect a broader worry: that interpersonal dynamics at the top can color every interaction on the floor, shaping residents' daily experiences in profound ways.
Racism and general disrespect are also voiced in some reviews, adding another layer of complexity to the narrative. One reviewer explicitly states, "If you're black don't even waste your time," signaling a belief that discrimination may be present in some dealings with the facility. While such statements are deeply troubling and deserve careful attention, they illustrate how polarized experiences can be within the same institution. For other families, the warmth and professionalism of the care team stand in sharp relief against these accusations, underscoring the variability of experiences within a single facility.
Financial and administrative concerns form another pillar of the critique. Some families recount costs and billing practices that feel opaque or unfair, including a striking anecdote about a roof replacement and landscaping charges that amounted to thousands of dollars, framed as an example of the facility extracting money from families under pressure. The recounting of papers and photos and HUD-related losses suggests a sense that the financial side of Ennis Court can overshadow the primary goal of patient care for some families. In this vein, there are claims that the price is "insane," that the facility should lose its license, and that accountability at the leadership level is sorely lacking in ways that threaten residents' best interests.
Amid the tension, there are also restorative moments that some reviewers emphasize. Positive notes about the daily life at Ennis Court include mentions of wonderful meals, a robust activities calendar, and a general sense that staff are hardworking and dedicated. The presence of religious programming - mass available daily for Catholic residents - appears to be a meaningful feature for those who value spiritual routines as part of their loved one's daily life. Cleanliness and a well-kept environment are repeated positives, with residents reportedly enjoying a pleasurable sense of home - no smells, beds neatly made, floors cared for, and nutritious meals that contribute to an overall sense of well-being.
The spectrum of experiences at Ennis Court thus ranges from deeply affirming to deeply troubling. On one end, families describe a homey, well-staffed environment where a beloved receptionist, nurses, aides, and support personnel all appear to know the residents as individuals, where the atmosphere feels stable, and where the care team's faithfulness and compassion shine through in tangible ways. On the other, families recount concerns about governance, ethical decisions around power of attorney and hospice, punitive or disrespectful communications, potential undercurrents of discrimination, and financial practices that leave them wary about whether the residents' best interests are always the guiding priority.
For anyone contemplating Ennis Court, these perspectives provide a complex mosaic. The facility clearly has the capacity to deliver warmth, thorough care, and a sense of familial belonging that many families prize highly. Yet the equally forceful critiques remind us that experiences can diverge dramatically depending on staff dynamics, leadership choices, and how the facility handles sensitive, high-stakes issues. The stories together emphasize that care is not a monolith; it is a living, changing interaction between residents, their families, and the people who hold the day-to-day responsibility for their well-being. In that context, Ennis Court stands as a place of strong devotion and strong controversy, a space where the best intentions of care meet real-world challenges that families must navigate with careful attention and thoughtful discernment.
36 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.EnnisCourt in Lakewood, OH is an assisted living community that offers a range of care services to meet the needs of individuals requiring respite care or skilled nursing facility care. Our community provides top-notch amenities and services to ensure the comfort and well-being of our residents.
Residents at EnnisCourt enjoy the convenience and entertainment provided by amenities such as cable or satellite TV, a fully furnished living space, and access to Wi-Fi/high-speed internet. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Housekeeping services are available to keep living spaces clean and tidy at all times.
Our community is surrounded by beautiful outdoor spaces and gardens where residents can relax and enjoy nature. Additionally, EnnisCourt offers a small library for residents who love reading and a telephone for easy communication with loved ones.
At EnnisCourt, we provide 24-hour supervision to ensure the safety of our residents. Our dedicated staff assists with activities of daily living including bathing, dressing, and transfers. We offer diabetes diets for those who require it, and meal preparation and service are provided to cater to individual preferences.
Medication management is another essential service offered at EnnisCourt. Our trained staff ensures that medications are taken as prescribed in a timely manner. We also have a mental wellness program in place to support the emotional well-being of our residents.
Residents can take part in resident-run activities as well as scheduled daily activities designed to keep them engaged and entertained. Nearby, you'll find numerous cafes, parks, pharmacies, restaurants, places of worship, and hospitals for easy accessibility when needed.
EnnisCourt Assisted Living Community strives to provide exceptional care in a warm and welcoming environment where residents can live comfortably while receiving the assistance they require.
EnnisCourt is located at 13315 Detroit Avenue, Lakewood, OH 44107 in Cuyahoga County, Ohio
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