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University Manor Health Care in Cleveland, OH

University Manor Health Care is a nursing home community in Cleveland, OH.

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University Manor Health Care in Cleveland, OH

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  • Interior

    An empty beauty salon with chairs and mirrors arranged along the walls.

  • Bedroom

    A simple, well-organized bedroom with a bed, chair, and a small dresser next to a window with curtains.

  • Windows

    A spacious, well-lit lobby area with tables and chairs, featuring large windows and indoor plants.

  • Dining

    A well-lit dining area with neatly arranged tables and chairs, featuring white tablecloths.

  • Bathroom

    An accessible shower room with handrails and a tiled floor.

  • Lobby

    A welcoming reception area with a front desk and hallway.

  • Exercise Equipment

    A fitness room equipped with various exercise machines and rehabilitation tools.

  • Salon

    A modern hair salon interior with chairs and sinks for hair washing.

  • Reception Area

    A hospital reception area with a large desk and clean, bright surroundings.

2186 Ambleside Dr, Cleveland, OH 44106

To contact a resident: (216) 721-1400

For more information about senior living options: (866) 208-4318

2.8 from 42 reviews
5 stars
14
4 stars
5
3 stars
1
2 stars
2
1 stars
20

Overall Review of University Manor Health Care

caveat 11 reviews mention this

Cleanliness is a major split

Residents and visitors describe the building as consistently unclean in negative reviews.

Several reviews focus on odors and unsanitary conditions, including dirty rooms, trash, and reports of pests and bed bugs. Others mention cleanliness in a positive way, including a tour experience that highlighted a clean environment. A separate set of reviews also describe housekeeping gaps, like limited laundry and a lack of surface cleaning during the pandemic period.

common 10 reviews mention this

Staff is caring but inconsistent

Many reviews say staff members interact with residents in a caring, supportive way.

A number of positive reviews describe staff members as kind, attentive, and down to earth, with residents and families feeling supported. Some reviews also single out professionals by role, describing physical therapy and nursing teams as considerate. At the same time, multiple negative reviews describe rude attitudes, weak communication, and difficulty getting timely help for resident needs.

caveat 3 reviews mention this

Understaffing comes up often

Some residents’ families describe the facility as understaffed.

A few reviews say the facility feels understaffed and not as attentive as families would like. Other comments describe limited or uneven care delivery, including concerns about supervision and response during shifts. One review also calls out a patient-to-staffing concern in the context of psychiatric patients.

caveat 3 reviews mention this

Activities are praised and criticized

Reviews are mixed on whether residents have enough activities.

Some reviews describe a range of activities and note events that seemed to bring residents enjoyment. Other reviews state there were no activities, describing residents as having little to look forward to. These differing accounts suggest the experience can vary by floor or patient needs.

common 3 reviews mention this

Rehabilitation and therapy support

Several reviews highlight rehabilitation and therapy as helpful.

Positive reviews point to rehab services as a reason families felt their loved ones were improving. Residents and visitors also describe nurses and physical therapists as considerate, and at least one review credits social work support with helping address a serious medical issue. Negative reviews still exist alongside these comments, but the rehab-focused experiences are present in multiple accounts.

  • A fitness room equipped with various exercise machines and rehabilitation tools.
caveat 3 reviews mention this

Food quality is a complaint

Some reviews criticize food quality and meal service.

A few reviews describe poor food service, including meals characterized in harsh terms. Other comments mention restrictions around snacks and beverages, and one review says residents could not get extra food when requested. These issues are part of the broader set of complaints about day-to-day care and responsiveness.

  • A well-lit dining area with neatly arranged tables and chairs, featuring white tablecloths.
  • An empty dining room with neatly arranged tables and chairs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • Cleveland-Hopkins International (14 miles away) Cleveland-Hopkins International (14 miles away)

Nearby Places of Interest

This part of Cleveland, Ohio, offers convenient access to several top-rated hospitals such as the Cleveland Clinic W.O. Walker Center and University Hospitals Ahuja Medical Center, ensuring quality healthcare services for seniors. In addition, there are numerous reputable physicians' offices and pharmacies nearby for easy access to medical care and prescriptions. The area also boasts a variety of restaurants, cafes, and parks for leisure activities and socializing opportunities. With transportation options like the Greyhound Station and Cleveland Burke Lakefront Airport in close proximity, travel is made convenient for seniors who may want to explore beyond the neighborhood. Places of worship such as South Euclid United Church of Christ and St. Rocco's Church offer spiritual support for those seeking a community connection. Overall, this part of Cleveland provides a well-rounded environment with essential amenities for senior living.

Hospitals

  • Cleveland Clinic - W.O. Walker Center (0.6 miles)
  • Louis Stokes Cleveland VA Medical Center (1.1 miles)
  • Cleveland Clinic Children's Hospital Rehabilitation Center (1.1 miles)
  • St Vincent Charity Medical Center (3.5 miles)
  • Cleveland Clinic - Lutheran Hospital (5.3 miles)
  • Trauma ICU (5.4 miles)
  • University Hospitals Ahuja Medical Center (6.5 miles)

Physicians

  • Cleveland Clinic - Taussig Cancer Center (0.6 miles)
  • Cleveland Clinic - Cole Eye Institute (0.7 miles)
  • Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (1 miles)
  • Cleveland Clinic - Mellen Center (1.1 miles)
  • Cleveland Clinic Severance Medical Arts (3.2 miles)
  • Senders Pediatrics (4.4 miles)
  • University Suburban Health Center (4.6 miles)

Pharmacies

  • Rite Aid (0.8 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.5 miles)
  • Marc's Stores (1.5 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2 miles)
  • Cleveland Clinic - Stephanie Tubbs Jones Health Center (2.2 miles)

Restaurants

  • Academy Tavern (1 miles)
  • Burger King (1.2 miles)
  • McDonald's (1.3 miles)
  • bd's Mongolian Grill (1.4 miles)
  • McDonald's (2 miles)
  • New Heights Grill (2 miles)
  • Boss Dog Brewing Co. (2.1 miles)

Parks

  • Coventry PEACE Park (1.5 miles)
  • Willard Park (4.5 miles)
  • The Cleveland Mall (4.6 miles)
  • Voinovich Bicentennial Park (4.8 miles)
  • Wendy Moore Memorial Park (5.8 miles)
  • Anderson Field (5.8 miles)
  • Desan Park (6.1 miles)

Cafes

  • Starbucks (3.5 miles)
  • Starbucks (4 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.2 miles)
  • Starbucks (5.2 miles)
  • Lekko Coffee (5.4 miles)
  • Rising Star Coffee Roasters (5.5 miles)

Transportation

  • Greyhound Station (4 miles)
  • Cleveland Burke Lakefront Airport (4.5 miles)

Places of Worship

  • South Euclid United Church of Christ (4.7 miles)
  • St. Rocco's Church (5.7 miles)
  • Messiah Luth Church of Lyndhurst (6 miles)

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