University Manor Health & Reha is a nursing home community in Cleveland, OH.
Information last verified:
2186 Ambleside Road, Cleveland, OH 44106
For more information about senior living options: (866) 208-4318
2.7 from 46 reviews
5 stars
15
4 stars
5
3 stars
1
2 stars
2
1 stars
23
Overall Review of University Manor Health & Reha
caveat18 reviews mention this
Cleanliness is a major concern
Many reviewers describe the building as dirty, unsanitary, or foul-smelling.
Multiple reviews call out dirty floors and surfaces, unpleasant odors, and rooms that look unclean or not cared for. Several reviewers also mention specific condition problems such as mold, pests like bed bugs, and areas needing urgent cleaning or remodeling. Even a positive tour comment focuses on cleanliness, which stands out against the repeated negative descriptions.
caveat10 reviews mention this
Staffing and responsiveness feel inconsistent
Residents and families report that nursing attention and follow-through can be unreliable.
Some reviewers say nurses do not check on residents regularly, and others describe situations where families feel they had to manage care on their own. Several reviews cite understaffing or staffing ratios, including accounts of delayed or limited support with day-to-day needs. There are also complaints about communication problems, including difficulty reaching staff and not being updated when a loved one is sent out for care.
caveat4 reviews mention this
Food quality comes up often
Reviews mention concerns with meals and evening snack availability.
A few reviewers directly criticize the food, including descriptions of meals as poor quality. Others mention limits on what residents receive, such as difficulty getting an extra plate or snacks that are described as limited and not healthy. This theme runs alongside the community’s offering of restaurant-style dining and meal service, but the reviews don’t paint a consistent picture of meal experience.
caveat4 reviews mention this
Activities draw mixed feedback
Residents are described as having either plenty to do or very little.
One reviewer highlights lots of activities and a broad set of things for people with different illnesses. Other reviews say there are no activities for certain patients or that residents have nothing to look forward to. A separate positive experience mentions an organized event with residents participating, suggesting activity planning can happen but isn’t consistently experienced by everyone.
common11 reviews mention this
Staff can be caring and supportive
Many reviewers describe staff members as caring, considerate, and supportive.
Several reviews praise staff interactions, describing workers as caring, down to earth, and attentive to residents. Some families also credit specific individuals for helping identify medical issues and supporting the person in care. Even with ongoing complaints in other reviews, positive comments repeatedly focus on compassion and the day-to-day effort staff make to help residents and families.
differentiator3 reviews mention this
Tours and admissions help lead decisions
Reviewers commonly mention guided tours and informative admissions communication.
A few reviews describe an admissions director leading a tour and providing a detailed, educational walkthrough. These comments also tie the tour experience to how families evaluate rehabilitation services and the cleanliness of what’s been shown. This theme aligns with the community’s offered concierge and move-in coordination support listed among its services.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
149 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cleveland-Hopkins International (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Cleveland Clinic - W.O. Walker Center (0.6 miles)
Louis Stokes Cleveland VA Medical Center (1.1 miles)
Cleveland Clinic Children's Hospital Rehabilitation Center (1.1 miles)
St Vincent Charity Medical Center (3.5 miles)
Cleveland Clinic - Lutheran Hospital (5.3 miles)
Trauma ICU (5.4 miles)
University Hospitals Ahuja Medical Center (6.5 miles)
Physicians
Cleveland Clinic - Taussig Cancer Center (0.6 miles)
Cleveland Clinic - Cole Eye Institute (0.7 miles)
Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (1 miles)
Cleveland Clinic - Mellen Center (1.1 miles)
Cleveland Clinic Severance Medical Arts (3.2 miles)
Senders Pediatrics (4.4 miles)
University Suburban Health Center (4.6 miles)
Pharmacies
Rite Aid (0.8 miles)
CVS Pharmacy (1.3 miles)
CVS Pharmacy (1.5 miles)
Marc's Stores (1.5 miles)
Walgreens (2 miles)
CVS Pharmacy (2 miles)
Cleveland Clinic - Stephanie Tubbs Jones Health Center (2.2 miles)
Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.
Private pay home care offers a flexible caregiving option for older adults and families who don't qualify for government programs, allowing them to directly fund in-home care services that range from daily assistance to specialized support. This model's customization potential enables aging in place while addressing financial considerations through strategic planning options, though clients must navigate marketplace challenges and ensure quality compliance.
Arthritis encompasses over 100 joint disorders affecting people of all ages, leading to symptoms like pain and stiffness that impair mobility and quality of life. Effective management involves early diagnosis, lifestyle changes, medical treatments, emotional support, and ongoing monitoring with healthcare professionals.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
149 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Cleveland-Hopkins International (14 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Some staff provide care and supervision; occasional positive daytime experiences reported.
Top Cars for Senior Drivers and Essential Safety Innovations
A Closer Look at Private Pay Home Care
Comprehensive Approaches for Arthritis: A Detailed Guide to Symptoms, Causes, and Care