Parma Care Center

Pros

• The facility has an attentive, caring, and excellent staff that consistently meets the needs of residents.
• Residents experience a warm and friendly atmosphere, highlighted by helpful receptionists and management.
• The nurses and aides are described as beyond awesome for their dedication and responsiveness.
• There are numerous engaging activities available for residents, fostering a sense of community and enjoyment.
• The management is willing to address concerns and provide support to families with genuine care.
• Family members feel peace of mind knowing their loved ones are treated with dignity and respect while receiving care.
• Special events and field trips enhance the quality of life for residents, making them feel at home.

Cons

• The facility had poor staff, communication, and food quality, leading to possessions going missing.
• Staff were reported as lazy and not attentive, often failing to respond to requests for assistance.
• A resident was discharged with a serious bedsore without proper follow-up or resources provided for care at home.
• Communication regarding health incidents was inadequate, with no notifications sent to family members.
• Difficulties in reaching staff during evening hours resulted in long hold times on the phone.
• Concerns about missing money and belongings arose after a family member passed away while at the facility.
• Small issues such as improper meal delivery compounded feelings of disappointment about overall care quality.

Review

When it comes to the care of loved ones in assisted living facilities, experiences can vary widely, and the reviews for one particular facility highlight this stark contrast. On one end of the spectrum, numerous patrons expressed a deep sense of satisfaction and gratitude towards the outstanding staff and warm atmosphere. Many appreciated how attentive, caring, and competent the nurses and aids were, noting that they were always on top of every situation. The environment was described as happy and supportive, with receptionists warmly greeting visitors upon entry. Families shared their appreciation for the many activities available to residents—such as bingo tournaments, religious services, and outings—which fostered a sense of community and engagement among residents.

Conversely, a troubling pattern emerged from other reviews criticizing the same facility for its lackluster service and inadequate care. Several reviewers reported poor communication regarding their loved ones’ health issues or incidents that required medical attention. In some cases, family members felt blindsided by discharges driven by insurance limitations instead of consideration for patient well-being. One emotionally charged review recounted a heartbreaking scenario where a loved one was discharged with an untreated infected bedsore—a clear indication of neglect in their care. These contrasting sentiments illustrate how vital consistent care is in an assisted living environment; unfortunately, not everyone received this standard.

While some families left reviews praising the management for being accessible and responsive to concerns—often taking time to discuss issues thoroughly—the opposite sentiment was echoed by others who faced challenges when trying to reach out to key personnel like nursing directors. Complaints about staff being inattentive compounded frustrations regarding medical treatment deficiencies; several individuals recalled their relatives suffering from conditions like C difficile infections that weren't addressed properly. Moreover, instances of missing personal belongings added another layer of distrust in what should be a safe haven for vulnerable individuals.

Underwhelming referrals regarding food quality were also commonly mentioned across different reviews. While some families praised meal delivery services aimed at residents who couldn’t get out or wanted company during dinner time, others criticized the overall nutritional value and preparation methods used at mealtimes. It’s crucial for any long-term care facility to provide residents with meals they enjoy while meeting dietary requirements; failing to do so could hinder both physical health and resident morale.

In light of these diverse opinions on dining services coupled with ongoing reports about staff behavior—like smoking breaks taken at critical moments when residents might be requesting help—it becomes evident that this assisted living facility is facing significant operational challenges that need addressing. Questions have been raised surrounding staffing levels during night hours as well; multiple individuals noted difficulty reaching someone during evening shifts despite repeated phone calls—a point suggesting a possible understaffing issue that could have serious implications for resident safety.

Ultimately, while there are heartfelt endorsements from families grateful for their loved ones' positive experiences in the facility—many feeling reassured by caring staff willing to go above and beyond—the unflattering accounts cannot be ignored either. Those negative experiences reveal systemic problems ranging from negligence to lapses in communication that tarnish what should be a sanctuary where elders receive love and respect until life's end. With engaged management open to discussion about issues raised but seemingly ineffective follow-through on needed changes highlighted throughout these narratives—it will require commitment at all levels within such facilities if they hope to bridge this concerning divide between expectations versus reality when it comes down to delivering essential eldercare services in today's world.

The area of Parma, Ohio, where you are considering for senior living offers convenient access to various amenities such as pharmacies, cafes, restaurants, parks, hospitals, theaters, places of worship, physicians, and transportation options. With multiple pharmacies nearby like Marc's Stores and CVS Pharmacy within a short distance, obtaining necessary medications should be convenient. There are also several cafes and restaurants in the area, providing opportunities for dining out or grabbing a quick bite to eat. For recreational activities, parks like Primate Playground and James Day Park offer green spaces for outdoor enjoyment. Additionally, proximity to hospitals like Cleveland Clinic - Lutheran Hospital ensures access to quality healthcare services when needed. Overall, this part of Parma provides a variety of resources and services that can contribute to a comfortable and convenient lifestyle for seniors.

Pharmacies

• Marc's Stores (0.3 miles)
• CVS Pharmacy (0.6 miles)
• Rite Aid (1 miles)
• Walgreens (2 miles)
• Cleveland Clinic - Independence Family Health Center (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)

Cafes

• Metropolitan Coffee (1.1 miles)
• Starbucks (2.5 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• Ready Set Roasters (5.5 miles)
• Rising Star Coffee Roasters (5.5 miles)
• Lekko Coffee (5.6 miles)

Restaurants

• Gyro Guys (2 miles)
• McDonald's (2.5 miles)
• Winking Lizard Tavern (2.5 miles)
• Chick-Fil-A (3 miles)
• Restaurant Depot (4 miles)
• Mason's Creamery (5 miles)
• Market Garden Brewery (5.1 miles)

Parks

• Primate Playground (2.6 miles)
• Cleveland Metroparks - Big Creek Reservation (3.5 miles)
• James Day Park (5.2 miles)
• Edgewater Park (6 miles)
• Wendy Moore Memorial Park (6.1 miles)
• The Cleveland Mall (6.3 miles)
• Willard Park (6.5 miles)

Hospitals

• Trauma ICU (3.5 miles)
• Cleveland Clinic - Lutheran Hospital (5.3 miles)
• St Vincent Charity Medical Center (6 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (6.6 miles)

Theaters

• Cinemark At Valley View And Xd (3.6 miles)

Places of Worship

• St. Rocco's Church (3.9 miles)
• St Ignatius of Antioch Church (5 miles)

Physicians

• Cuyahoga County Board of Health (4.6 miles)
• Ent Allergy Health (6.6 miles)

Transportation

• Greyhound Station (6.4 miles)
• Cleveland Burke Lakefront Airport (6.9 miles)