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3.4 from 136 reviews
5 stars
62
4 stars
14
3 stars
10
2 stars
10
1 stars
40
Overall Review of Broadview Multi Care Center
common40 reviews mention this
Care teams earn repeated praise
Residents and families frequently describe the staff as caring and responsive.
A large share of reviews describe nurse aides, nurses, therapists, and other team members as kind, attentive, and helpful with daily needs and rehab goals. Multiple residents specifically name individual caregivers (often Lucy and members of activities and nursing) and say they feel taken care of. Some reviewers also contrast that with periods when care did not feel consistent, but overall, positive personal experiences with caregivers show up again and again.
common22 reviews mention this
Activities help residents stay social
Activities like bingo, coffee hour, and drumming are a frequent bright spot.
Several residents talk about enjoying structured activities and social gatherings, especially bingo and coffee hour, plus drumming and cooking classes. Families also mention the activities team helping plan events and keeping residents engaged, including programs that involve visitors or community interaction. A smaller set of reviews say they did not see many activities or trips, suggesting experiences can vary by unit and timing.
caveat18 reviews mention this
Dining is sometimes dependable, sometimes not
Food quality is a recurring point of disagreement in reviews.
Some reviewers describe meals as decent, well prepared, or improved, and a few mention specific dietary needs being handled. Others report food that they felt was unappetizing, cold, or lacking variety, including comments about limited options. Because dining feedback runs both positive and negative, it looks like the experience depends on the timeframe and the unit’s day-to-day execution.
caveat16 reviews mention this
Communication and call response concerns
Residents and families sometimes report delayed or missed responses.
Some reviews say requests were ignored or took a long time to be addressed, with residents describing repeated call-button use or waiting until shift changes. Others mention medication timing issues or difficulty getting staff help when needed. A recurring thread is inconsistency—some people feel fully supported, while others feel that support breaks down during busy moments.
caveat17 reviews mention this
Cleanliness and facility upkeep vary
Cleanliness shows mixed feedback, with some complaints going beyond room appearance.
Several reviews describe clean rooms, no strong odors, and generally maintained common areas. But other reviewers report serious cleanliness and upkeep problems, including unpleasant smells, dirty bathrooms, and pest-related or mold-related concerns. Taken together, the facility’s condition appears to be uneven across reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
200 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cleveland-Hopkins International (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Pharmacies
Marc's Stores (0.4 miles)
CVS Pharmacy (0.5 miles)
Rite Aid (0.9 miles)
Walgreens (2 miles)
Walgreens (2.1 miles)
CVS Pharmacy (2.2 miles)
Cleveland Clinic - Independence Family Health Center (2.2 miles)
Cafes
Metropolitan Coffee (1.1 miles)
Starbucks (2.3 miles)
Starbucks (3.2 miles)
Starbucks (3.4 miles)
Ready Set Roasters (5.4 miles)
Rising Star Coffee Roasters (5.4 miles)
Lekko Coffee (5.5 miles)
Restaurants
Gyro Guys (1.9 miles)
McDonald's (2.3 miles)
Winking Lizard Tavern (2.6 miles)
Chick-Fil-A (2.9 miles)
Restaurant Depot (4.2 miles)
Mason's Creamery (4.9 miles)
Market Garden Brewery (5.1 miles)
Parks
Primate Playground (2.5 miles)
Cleveland Metroparks - Big Creek Reservation (3.3 miles)
James Day Park (5.1 miles)
Edgewater Park (5.9 miles)
Wendy Moore Memorial Park (6 miles)
The Cleveland Mall (6.3 miles)
Willard Park (6.5 miles)
Hospitals
Trauma ICU (3.5 miles)
Cleveland Clinic - Lutheran Hospital (5.3 miles)
St Vincent Charity Medical Center (5.9 miles)
Cleveland Clinic Children's Hospital Rehabilitation Center (6.7 miles)
Broadview Multi Care Center on seniors.fyi includes 9 photos including images showing windows, healthcare, landscaping, interior, natural light, bedroom, building, dining, and more.
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Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Maintaining cognitive fitness through engaging in various brain games, both traditional and digital, is crucial for seniors as it enhances memory retention, problem-solving abilities, and emotional well-being while helping to protect against age-related decline. A holistic approach that includes diverse activities, physical exercise, a balanced diet, and social interaction further supports mental health and cognitive function.
Kitchen, Appliances, Cabinets, Stove, Oven, and Dishwasher
Entrance
Natural Light
Healthcare
Waiting Area and Lounge
Rehabilitation, Fitness, and Exercise
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