Broadview Multi Care Center
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5520 Broadview Road, Parma, OH 44134
For more information about senior living options: (844) 490-3973
Elaine and Erin were incredibly knowledgeable and put visitors' minds at ease; the staff were kind and the facility was clean. Alexa, the long?term care social worker, consistently goes above and beyond in providing compassionate support and advocacy for residents and their families. The Activities Director brings energy, creativity, and genuine joy to every event, and residents look forward to the programs. The staff on the second floor are brilliant, patient, and kind, and Lucy is a rockstar nurse who is always helpful. Aurora is very helpful and truly cares about residents and colleagues, going above and beyond what is asked. The rooms are clean and nice, and the therapy and wound care teams are highly regarded. The facility is modern, bright, and clean, with friendly admissions staff who provide solid support. Lucy is repeatedly described as a godsend and a dependable caregiver for residents. The therapists are amazing and the staff are professional and friendly, making rehab a positive experience.
They describe the facility as a total disgrace, with filthy rooms, trash everywhere, and a pervasive odor. They advise others not to send a loved one there. They state the place is horrible and should be shut down. They found the food inedible and of poor quality. They say there is not enough staff to properly care for residents, leading to long wait times. They criticize the staff as unprofessional and uncaring, with residents left waiting and neglected. They report mice in rooms and generally unsanitary conditions. They allege racist behavior by some nurses and describe discriminatory treatment.Broadview Multi Care Center in Parma, Ohio, is best suited for families pursuing a warm, home-like environment where daily life is anchored by engaged social programming and caregivers who genuinely connect with residents. Residents who respond well to personal attention from a steady stream of aides, nurses, and the Activities Director tend to find these days more tolerable, and several reviews spotlight staff like Lucy the aide, Alexa the social worker, and the activity team as consistently meaningful presences. The atmosphere can feel comforting when care staff are present, communicative, and willing to tailor routines to individual needs. The caveat is that outcomes hinge heavily on staffing levels and floor assignment; a great experience on one unit can feel worlds apart from another.
Those who prioritize impeccable cleanliness, predictable clinical oversight, and consistently prompt responsiveness should seriously consider alternatives. Across multiple accounts, cleanliness and upkeep are uneven, with some rooms described as dirty, bathrooms in need of attention, and odors noted by visitors. There are persistent complaints about call bells, delayed responses, and lapses in basic hygiene. Several reviews recount disjointed admissions and discharge processes, and some residents or families describe neglectful or alarming gaps in care. In short, when reliability and a stringent standard of cleanliness are non-negotiable, Broadview often falls short of expectations.
On the brighter side, Broadview does show meaningful positives in everyday life for many who land on the right staff and program mix. The facility can feel well-ordered and pleasant on days when aides are attentive and the wound care, therapy teams, and nursing staff operate with consistency. The rehab experience, when properly staffed, has produced legitimate milestones for some residents, and the social work team - notably Alexa - is repeatedly praised for accessibility and advocacy. The Activities Director brings energy, ensuring residents who want to engage have opportunities to participate, while the morning coffee hours and other social touches offer welcome rituals that provide emotional ballast for families.
The core drawbacks tend to overpower the upsides for many families. Understaffing surfaces in delayed assistance, missed rounds, and insufficient hands for therapy, meals, and mobility support. Medication timing and administration can be inconsistent, and some families report significant communication gaps between admissions, nursing, and therapy teams. There are serious safety and sanitation concerns voiced by reviewers, including isolated incidents of neglect, room cleanliness lapses, and in extreme cases, alarming institutional mismanagement. These patterns create real risk, particularly for residents with complex medical needs or those requiring vigilant supervision and rapid response to distress signals.
Whether the pros can offset the cons depends on risk tolerance and care needs. For a resident who thrives on social engagement and benefits from a dependable, empathetic aide like Lucy, Broadview can offer a more humane, person-centered day-to-day experience. For someone whose care plan hinges on consistent, high-caliber therapy, timely medication, and a rigorously clean environment, the facility's variability makes it a gamble. The swings between floors, shifts, and even individual staff can be drastic, so the decision should rest on securing a specific, verifiable care arrangement rather than trusting general impressions.
If choosing Broadview, approach with disciplined due diligence. Schedule comprehensive tours and insist on meeting the unit supervisor and the therapy lead for the floor being considered. Request current resident references from the exact unit, and ask to observe care routines during peak times (mealtime, shift changes, activity periods). Clarify staffing ratios, mean response times for call bells, and the facility's housekeeping schedule plus recent sanitation outcomes. Have conversations about medication management, discharge planning, and the mechanism for escalating concerns. For families with strong safety and cleanliness expectations, or those needing intensive rehabilitation, alternatives with more consistent staffing and proven infection-control records may be prudent. Broadview represents a mixed bag: it can deliver warmth and meaningful engagement in the right unit, but it is not a safe default for every senior's needs.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Broadview Multi Care Center in Parma, OH is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can get pampered and feel their best. The availability of cable or satellite TV ensures that entertainment options are readily available for the residents.
Broadview Multi Care Center also provides community operated transportation, making it easy for residents to access various destinations within the local area. A computer center allows residents to stay connected with their loved ones and engage in online activities.
The dining room offers restaurant-style dining, providing residents with delicious meals prepared by the staff. For those who prefer to cook their own meals, a kitchenette is available in each residence. Housekeeping services ensure that the living spaces are always clean and tidy.
Residents can enjoy various recreational activities at Broadview Multi Care Center. The fitness room allows them to stay active and maintain good physical health. There is also a gaming room where residents can have fun playing games with fellow residents. Outdoor spaces and gardens provide opportunities for relaxation and enjoying the fresh air.
A small library is available for book lovers, while telephone access keeps residents connected with their friends and family members. Move-in coordination is provided to ease the transition into the community.
Care services at Broadview Multi Care Center include 24-hour call system and supervision, ensuring that help is always available when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. The staff also assists with medication management, ensuring that medications are taken properly.
Special dietary restrictions like diabetes diet can be accommodated by the dining services staff, catering to individual needs. Additionally, transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.
In terms of nearby amenities, there are 4 cafes, 2 parks, 18 pharmacies, 1 physicians' office, 6 restaurants, 2 places of worship, 1 theater, and 1 hospital in close proximity to the community.
Overall, Broadview Multi Care Center provides a comfortable and supportive assisted living environment for seniors, offering a range of amenities and care services to meet their individual needs.
Broadview Multi Care Center is located at 5520 Broadview Road, Parma, OH 44134 in Cuyahoga County, Ohio
Broadview Multi Care Center on seniors.fyi includes 9 photos including images showing windows, healthcare, interior, landscaping, dining, natural light, bedroom, building, and more.
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Interior
Building
Architecture
Bedroom
Trees
Windows
Dining
Kitchen
Fitness
