Broadview Multi Care Center in Parma, OH
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Information last verified:
5520 Broadview Road, Parma, OH 44134
For more information about senior living options: (844) 490-3973
Broadview MultiCare is described as caring and home-like, making residents comfortable. The activity staff is impeccable and consistently offers engaging programs. The menu has been updated and features great food. Nikki, Nadine, and Kim provide friendly, prompt service with a smile. Alexis makes karaoke a joy and Kim's drumming program is a hit with residents. The activities department brings energy, creativity, and genuine joy to every event. The therapy department works hard to help each resident reach their goals. Alexa, the long-term care social worker, offers compassionate support and advocacy. Lucy is repeatedly praised as a caring, attentive aide and a godsend to families. The second-floor nurses are brilliant, patient, and kind, providing excellent care.
The facility is described as dirty and poorly maintained, with mice in rooms and strong odors. Residents are reportedly left in unclean conditions, with bathrooms not cleaned and beds not properly attended. Call bells go unanswered for hours, and nurses fail to respond to patients’ needs. Staff are described as rude, unprofessional, and sometimes uncaring. There is widespread understaffing, leading to long waits for care and limited therapy. The food is described as terrible and inedible. Racism in care is alleged by some reviewers. Families are urged not to send loved ones here, with many calling it a place that should be shut down. Discharge and rehab processes are described as mishandled, with patients discharged prematurely or without adequate care.Broadview Multi Care Center in Parma is best suited for families seeking an active, socially vibrant long‑term care environment where daily life centers on structured activities and accessible rehabilitation. The community reliably delivers a calendar of engagement, bingo, cooking classes, coffee hours, music programs, and group outings, that keeps residents connected and engaged. For seniors who want a homey, community feel with caregivers who know their names and participate in meaningful activities, Broadview can feel like a dependable, uplifting home. Those with high medical fragility or a need for highly specialized or tightly regulated care, however, should proceed with caution and compare options. In short, Broadview rewards residents who prize social connection and consistent but not narrowly clinical care, while it raises legitimate questions for families prioritizing meticulous cleanliness, constant staff coverage, and uniform medical oversight.
Alternatives should be on the radar for families prioritizing spotless surroundings, airtight leadership, and consistently steady staffing. If cleanliness, infection control, and uniform attention across all shifts are non‑negotiable, Broadview’s variability may tilt the balance toward other facilities with stronger oversight. For residents who rely on immediate, reliable responses to call bells and emergencies, the pattern of delayed care reported by some families is a real consideration. Those seeking a modern facility feel, fewer maintenance hassles, and a predictable day‑to‑day routine may want to widen the search. The repeated notes about staffing gaps, oversight gaps, and mixed experiences on different floors are meaningful signals to test against any other option.
On the positive side, Broadview earns commendation for its activity depth and the staff’s willingness to foster social connection. Residents consistently highlight organized outings, music and drumming programs, karaoke, and vibrant coffee hours as anchors of daily life. The therapy team is described as hardworking and goal‑oriented, with therapists and aides helping many residents move toward tangible rehabilitation milestones. Several reviews point to clean rooms and a home‑like atmosphere when care teams align with a resident’s needs, and admissions and social work staff are praised for providing information and easing transitions. Taken together, these elements create a resilient core: a facility that can be emotionally and therapeutically rewarding when the team functions smoothly and residents stay actively involved.
Yet the countervailing experiences are loud and persistent. The most frequent red flags center on understaffing and uneven care quality across shifts, leading to delays in basic assistance, missed call bells, and inconsistent medication administration. Several accounts describe days or nights when needs went unmet and when therapies or walks did not happen as scheduled. Cleanliness and maintenance can falter, with reports of unpleasant odors, outdated equipment, and even pest concerns in some rooms. Meals divide opinion, with some residents satisfied and others finding the dining experience non‑consistent in quality and timing. Leadership and communication gaps appear repeatedly in anecdotes, including discharge planning concerns and perceived accountability issues. Taken together, these are substantial, not incidental, barriers to a uniformly high standard of care.
When weighed against the positives, Broadview presents a facility that can deliver genuine, high‑quality engagement and rehab, provided staffing is stable and communication remains transparent. For a resident who thrives on a robust activity calendar and benefits from a steady caregiver presence, Broadview can feel dependable and even comforting. For someone requiring relentless, day‑to‑day medical oversight, rapid response to requests, and a consistently pristine environment, the drawbacks may overwhelm the upside. The best fit is a family that is willing to actively supervise, press for clear, timely communication, and insist on dependable assignments with proven reliability. Broadview is not a guaranteed solution; it thrives when governance and front‑line care are aligned and when care plans are precisely structured to counterbalance the concerns voiced by many families.
Finally, practical next steps are essential. Schedule a thorough, firsthand tour focused on staffing patterns, response times, and condition on multiple floors. Request to meet the therapy team and observe a session, a meal service, and a medication pass. Probe the facility’s pest control history, room cleanliness, and maintenance responsiveness, and ask for recent survey results or state citations. Engage current residents and family councils to gauge consistency of care beyond isolated anecdotes. If the aim is a vibrant daily program and competent rehab with genuinely caring staff, Broadview can meet that need, so long as explicit plans are in place to mitigate staffing and cleanliness risks. If stability, spotless conditions, and unwavering reliability are non‑negotiable, broaden the search to solid alternatives in the Parma area to protect the senior’s well‑being and peace of mind.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Broadview Multi Care Center in Parma, OH is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can get pampered and feel their best. The availability of cable or satellite TV ensures that entertainment options are readily available for the residents.
Broadview Multi Care Center also provides community operated transportation, making it easy for residents to access various destinations within the local area. A computer center allows residents to stay connected with their loved ones and engage in online activities.
The dining room offers restaurant-style dining, providing residents with delicious meals prepared by the staff. For those who prefer to cook their own meals, a kitchenette is available in each residence. Housekeeping services ensure that the living spaces are always clean and tidy.
Residents can enjoy various recreational activities at Broadview Multi Care Center. The fitness room allows them to stay active and maintain good physical health. There is also a gaming room where residents can have fun playing games with fellow residents. Outdoor spaces and gardens provide opportunities for relaxation and enjoying the fresh air.
A small library is available for book lovers, while telephone access keeps residents connected with their friends and family members. Move-in coordination is provided to ease the transition into the community.
Care services at Broadview Multi Care Center include 24-hour call system and supervision, ensuring that help is always available when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. The staff also assists with medication management, ensuring that medications are taken properly.
Special dietary restrictions like diabetes diet can be accommodated by the dining services staff, catering to individual needs. Additionally, transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.
In terms of nearby amenities, there are 4 cafes, 2 parks, 18 pharmacies, 1 physicians' office, 6 restaurants, 2 places of worship, 1 theater, and 1 hospital in close proximity to the community.
Overall, Broadview Multi Care Center provides a comfortable and supportive assisted living environment for seniors, offering a range of amenities and care services to meet their individual needs.
Broadview Multi Care Center is located at 5520 Broadview Road, Parma, OH 44134 in Cuyahoga County, Ohio
Broadview Multi Care Center on seniors.fyi includes 9 photos including images showing windows, healthcare, landscaping, interior, dining, natural light, bedroom, building, and more.
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Interior
Building
Architecture
Bedroom
Trees
Windows
Dining
Kitchen
Fitness
