Legacy Place Parma

Pros

• The staff treats residents very nicely and provides good care.
• The facility is clean, warm, and beautifully decorated.
• The food at Legacy Place Parma is delicious and residents enjoy it.
• The nurses and aides are wonderful and provide excellent care to residents.
• There are plenty of activities available for residents to participate in, such as live entertainment, parties, and bingo.
• The facility has pleasant sitting areas where residents can take a break.
• Legacy Place Parma helps in organizing onsite birthday parties for residents.
• The physical therapists at Legacy Place are dedicated in helping patients with their recovery process.
• The facility is well-maintained and smells clean.
• Legacy Place Parma offers reasonably priced accommodations compared to other places.

Cons

• The staff are unqualified and unwilling.
• Communication was miserable.
• No one responds to calls, and requests are ignored.
• The interaction with the healthcare workers was the worst.
• It smells like pine sol and ammonia, giving it an institutional feel.
• The floors were tiled, giving it an older, drab-looking appearance.
• It took a while to get them onboard with things and frustrated my friend.
• Their laundry facilities aren't really great.
• Grandpa wasn't interested in any of the onsite activities.
• Some staff members did not provide adequate care for my friend's mother

Review

Legacy Place Parma has received mixed reviews from individuals who have had their loved ones stay at the facility. One reviewer expressed disappointment with the unqualified and unwilling staff. They shared a concerning incident where it took ten days for staff to requisition a urine culture for their grandmother, leading to a full-blown infection and a subsequent fractured pelvis which went untreated for several days. The family felt that they had to step in and do the jobs that should have been done by the staff members. Communication was also described as miserable, and when confronted about these issues, supervisors responded dismissively, stating that "it's always something" with older patients.

However, not all reviews were negative. Another reviewer had a more positive experience, describing the staff as "awesome" and always willing to help. While they acknowledged that the staff may not be perfect, they found them to be very close to it.

Another reviewer had a less than satisfactory experience with Legacy Place Parma. They mentioned that calls went unanswered and they were completely ignored when requesting their loved one's room number. Their mother disliked the food provided at the facility, but what bothered them even more was the poor interaction with healthcare workers. They recounted having to wait 20 minutes for a glass of water, which they found unacceptable.

The facility itself was described as having an institutional feel by another reviewer who visited late in the day when most of the staff were serving supper. The building was said to be older and drab-looking, reminiscent of an institution from decades ago. The tiled floors and artificial lighting contributed to this perception. However, despite these visual shortcomings, cleanliness was noted.

A friend of a resident spoke highly of Legacy Place Parma, emphasizing its cleanliness and warm atmosphere. They mentioned that their friend's mother receives excellent care and has a beautiful unit decorated by her daughter. Although there were occasional frustrations with getting things done initially, communication through meetings with nursing staff helped address these concerns. The reviewer also mentioned various activities offered at the facility, such as live entertainment, holiday parties, and bingo.

Another individual praised the staff and food quality at Legacy Place Parma based on their husband's experience in assisted living. They described spacious accommodations, delicious meals, and attentive care from nurses and aides. The reviewer also appreciated the facility's festive holiday decorations.

Lastly, a grandchild of a short-term resident highlighted the exceptional care provided during their grandfather's recovery. Despite his initial crankiness, staff members worked diligently with him, especially physical therapists who met with him daily. While he did not participate in onsite activities, there were ample options available for other residents. Additionally, clean facilities and friendly interactions contributed to a positive experience for both the resident and their family.

In conclusion, Legacy Place Parma has received mixed reviews, with some individuals expressing dissatisfaction regarding staff qualifications, communication issues, and delays in essential care. However, others have spoken positively about the exceptional care provided by staff members and the quality of amenities such as food and activities. It is important for those considering Legacy Place Parma to carefully consider all reviews before making a decision about their loved ones' care.

Restaurants

• Chick-Fil-A (1.2 miles)
• Kosta & Vics Restauran (1.6 miles)
• Divot's Sports Bar (3.4 miles)
• Mastro's The 3 Spot (3.5 miles)
• McDonald's (3.6 miles)
• McDonald's (4.2 miles)
• Niko's Bar & Gyros (4.3 miles)

Pharmacies

• Marc's Stores (1.3 miles)
• Walmart Pharmacy (1.3 miles)
• Walgreens (1.7 miles)
• Discount Drug Mart (2.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Meijer Pharmacy (2.7 miles)

Parks

• James Day Park (2 miles)
• Cleveland Metroparks - Big Creek Reservation (2.9 miles)
• Surrarrer Park (3.8 miles)
• Strongsville Wildlife Area (5 miles)
• Primate Playground (5.5 miles)
• Metroparks Mill Stream Run Reserve North (5.8 miles)

Physicians

• Ent Allergy Health (3.8 miles)
• Cuyahoga County Board of Health (4 miles)
• Southwest Family Physicians (5.1 miles)
• Allergy Diagnostic (7.1 miles)

Cafes

• Starbucks (4.2 miles)
• Metropolitan Coffee (4.7 miles)
• Starbucks (4.8 miles)
• Starbucks (6.8 miles)
• Starbucks (6.9 miles)

Theaters

• Cinemark 383 Strongsville (5.9 miles)
• Cinemark At Valley View And Xd (6.2 miles)

Transportation

• Cleveland-Hopkins International Airport (CLE) (6.1 miles)
• United Airlines Ticket Counter (6.3 miles)
• TSA Checkpoint C (6.3 miles)
• American Airlines Ticket Counter (6.3 miles)
• Concourse C (6.3 miles)
• Concourse B (6.4 miles)
• Hertz Rent A Car (6.7 miles)

Hospitals

• Benchmark Imaging Group (6.2 miles)
• Trauma ICU (6.9 miles)
• CCF Fairview Hospital (7.5 miles)
• Cleveland Clinic - Fairview Hospital (7.5 miles)

Places of Worship

• St Matthew's Episcopal Church (6.5 miles)
• St Ignatius of Antioch Church (7 miles)
• St. Rocco's Church (7.2 miles)