Pleasant Lake Villa

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  • Interior

    An indoor exhibition showcasing a variety of paintings on stands.
  • Building

    A modern brick office building with landscaped surroundings and a prominent sign.
  • Architecture

    A serene outdoor space featuring a well-maintained garden and a decorative lamp post.
  • Bedroom

    A comfortable hospital room featuring a bed, an air conditioning unit, and a cozy sitting area by the window.
  • Windows

    A cozy art gallery with armchairs, surrounded by paintings and greenery.
  • Lighting

    A modern reception area with a wooden counter and purple accents.
  • Artwork

    A cozy workspace with artwork on the walls, featuring tables and chairs near large windows.
  • Television

    A well-furnished hospital room featuring two beds and a window with natural light.
  • Waiting Area

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  • Salon

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  • Rehabilitation

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  • Parking

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Pleasant Lake Villa

7260 Ridge Road, Cleveland, OH 44129

For more information about senior living options: (844) 490-3973

2.6 from 19 reviews
5 stars
6
4 stars
1
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0
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9

Assisted Living Memory Care Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Pleasant Lake Villa has been described as friendly and courteous, creating a welcoming environment for residents.
  • pro Many residents appreciate the good food served at the facility, with some highlighting the variety of meals available.
  • pro Activities offered at Pleasant Lake Villa are considered outstanding, providing residents with opportunities to socialize and engage in fun experiences.
  • pro One reviewer noted that the STNAs are very good at helping people, showcasing a commitment to resident care.
  • pro A family member expressed gratitude towards Kali in admissions for making their loved one's transition from the hospital smooth and stress-free.
  • pro Some residents enjoy bus trips and look forward to participating in outings such as visiting the zoo.

Cons

  • pro The facility is severely understaffed, leading to neglect and poor care for residents.
  • pro Staff members often do not respond to call lights in a timely manner, causing distress for patients.
  • pro There are complaints about unprofessional behavior from staff, including hostility towards residents who voice concerns.
  • pro Food quality is consistently criticized, with many meals described as unappetizing or poorly prepared.
  • pro The facility reportedly has cleanliness issues and an unpleasant odor, detracting from the living environment.
  • pro Residents often experience dehydration due to a lack of adequate supervision and assistance during mealtime.
  • pro There are serious concerns regarding safety and patient monitoring, especially during the overnight shift.
  • pro Communication with administration is inadequate; emails often go unanswered, leaving families feeling ignored.
  • pro Many residents feel that their needs are not being adequately met because staff are more focused on their phones than on patient care.
  • pro Some individuals reported experiencing personal belongings going missing or being mishandled by staff members.

Review

Pleasant Lake Villa is a facility that garners mixed reviews, with many residents and family members expressing deep dissatisfaction with the quality of care provided to their loved ones. Numerous accounts highlight severe issues related to understaffing, neglect, and inadequate medical attention. One reviewer explicitly stated that if you wish for your parent to suffer, sending them to this facility would be an unfortunate choice. They emphasized that the promises made during initial meetings were not upheld, as calls went unanswered and scheduled meetings were consistently canceled. This general sentiment reflects a growing concern regarding the management’s responsiveness and accountability.

Residents have reported troubling experiences concerning their care and wellbeing. One individual noted that after just one week at Pleasant Lake Villa, their father was left dehydrated to such an extent that he required hospitalization due to a urinary tract infection (UTI). The lack of monitoring resulted in serious health complications; staff did not provide adequate fluids or food. The facilities themselves faced criticism as well. Descriptions of tiny rooms resembling hospital wards rather than comfortable living spaces were common, alongside complaints about unappetizing meals served to residents.

The complaints extend beyond inadequate nutrition and hydration; they also delve into situations involving poor treatment from staff members. While some staff are described positively—particularly an STNA who reportedly provided excellent assistance—the overall perception among families is that many caregivers seemed inattentive, often distracted by personal cell phones when they should be prioritizing patient care. Instances where call lights went unanswered for extended periods or staff appearing unaware of patients' needs created an environment of neglect that deeply concerned families.

On the contrary, there are pockets of positive feedback praising specific nursing staff members and highlighting instances where residents received compassionate care during critical times like end-of-life situations. Some individuals acknowledged efficient responses during crucial medical circumstances while others commented on enjoyable activities available within the facility. This dichotomy underscores the problems stemming from understaffing; while certain caregivers excelled in providing love and attention, they seemed overwhelmed by demand due to staffing shortages.

Moreover, both current residents and families expressed frustration over communication issues within the facility’s administration. Reports emerged detailing unresponsive administrators who failed to answer emails or concerns raised by family members regarding their loved ones’ conditions or treatment plans. Such behavior not only added stress but also fueled distrust between families and management as they felt unsupported throughout their loved ones’ stay at Pleasant Lake Villa.

In summary, while some reviews reflect a degree of satisfaction with specific aspects of Pleasant Lake Villa—including friendly nurses who provide excellent care—this positivity stands in stark contrast against overwhelming reports detailing persistent issues related to neglect, understaffing, insufficient communication, unsatisfactory facilities, and inadequate overall care for residents in need. Families seeking a suitable assisted living facility are urged to consider these widespread concerns seriously before making what could ultimately prove a detrimental decision for their loved ones’ health and happiness.

Features

Housing

  • 30 resident community capacity 30 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (6 miles away) Cleveland-Hopkins International (6 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pleasant Lake Villa in Cleveland, OH is a premier assisted living community that offers top-notch care services for seniors. With a focus on Memory Care and Skilled Nursing Facility options, we provide specialized care for individuals with memory impairments or other medical needs.

Our community boasts numerous amenities to ensure the comfort and well-being of our residents. From a beauty salon to ensure they look and feel their best, to cable or satellite TV for entertainment, we have amenities that cater to everyone's needs. Additionally, we offer devotional services off-site for spiritual enrichment, as well as housekeeping services to keep the living quarters clean and tidy.

The indoor common areas are perfect for socializing with fellow residents or participating in various activities. Our small library offers a quiet space for reading and relaxation. For those who enjoy the outdoors, our beautiful garden and outdoor spaces provide an opportunity to spend time outside in nature.

Residents at Pleasant Lake Villa can expect delicious meals served restaurant-style in our dining room. We accommodate special dietary restrictions to ensure everyone's nutritional needs are met. In addition to meal provision, we also offer assistance with diabetes diets and medication management.

Our dedicated staff provides 24-hour supervision and assists with activities of daily living such as bathing, dressing, and transfers. We also have a mental wellness program designed to support the emotional well-being of our residents. For individuals with mild cognitive impairment or memory issues, we offer specialized memory care programming tailored to their unique needs.

The community is located conveniently near cafes, parks, pharmacies, physicians' offices, and restaurants – making it easy for residents and their families to access necessary services or enjoy new experiences within close proximity.

At Pleasant Lake Villa, we strive to create a warm and inviting environment where seniors can receive exceptional care while enjoying a fulfilling lifestyle surrounded by like-minded individuals.

Nearby Places of Interest

This part of Cleveland, Ohio offers a convenient location with easy access to essential amenities such as pharmacies, restaurants, parks, physicians, cafes, transportation options, theaters, hospitals, and places of worship. The area is well-served by several major pharmacy chains like Walmart Pharmacy, Walgreens, CVS Pharmacy, and Discount Drug Mart. There are also a variety of dining options ranging from fast-food chains like McDonald's to sit-down restaurants like Kosta & Vics Restaurant. The neighborhood is surrounded by beautiful parks such as James Day Park and Cleveland Metroparks - Big Creek Reservation for outdoor activities and relaxation. For medical needs, there are reputable healthcare providers nearby including Southwest Family Physicians and Cleveland Clinic - Fairview Hospital. Additionally, the proximity to Cleveland-Hopkins International Airport provides convenience for those who may need to travel frequently. Overall, this area would be an excellent choice for senior living due to its accessibility and range of services available within close proximity.

Pharmacies

  • Walmart Pharmacy (1 miles)
  • Marc's Stores (1 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (2.5 miles)
  • Marc's Stores (2.6 miles)
  • Discount Drug Mart (2.7 miles)
  • CVS Pharmacy (2.7 miles)

Restaurants

  • Chick-Fil-A (1 miles)
  • Kosta & Vics Restauran (1.6 miles)
  • Divot's Sports Bar (3.6 miles)
  • Mastro's The 3 Spot (3.7 miles)
  • McDonald's (3.9 miles)
  • McDonald's (4 miles)
  • Niko's Bar & Gyros (4.3 miles)

Parks

  • James Day Park (1.7 miles)
  • Cleveland Metroparks - Big Creek Reservation (2.6 miles)
  • Surrarrer Park (3.6 miles)
  • Strongsville Wildlife Area (4.9 miles)
  • Primate Playground (5.3 miles)
  • Metroparks Mill Stream Run Reserve North (5.6 miles)
  • Bain Park (7.8 miles)

Physicians

  • Ent Allergy Health (3.5 miles)
  • Cuyahoga County Board of Health (3.7 miles)
  • Southwest Family Physicians (4.8 miles)
  • Allergy Diagnostic (7 miles)

Cafes

  • Starbucks (3.9 miles)
  • Starbucks (4.6 miles)
  • Metropolitan Coffee (4.6 miles)
  • Starbucks (6.7 miles)
  • Starbucks (6.8 miles)
  • Rising Star Coffee Roasters (7.9 miles)

Transportation

  • Cleveland-Hopkins International Airport (CLE) (5.7 miles)
  • United Airlines Ticket Counter (5.9 miles)
  • American Airlines Ticket Counter (5.9 miles)
  • TSA Checkpoint C (5.9 miles)
  • Concourse C (5.9 miles)
  • Concourse B (6 miles)
  • Hertz Rent A Car (6.3 miles)

Theaters

  • Cinemark 383 Strongsville (5.9 miles)
  • Cinemark At Valley View And Xd (6.3 miles)

Hospitals

  • Benchmark Imaging Group (6.1 miles)
  • Trauma ICU (6.8 miles)
  • CCF Fairview Hospital (7.1 miles)
  • Cleveland Clinic - Fairview Hospital (7.1 miles)

Places of Worship

  • St Ignatius of Antioch Church (6.7 miles)
  • St Matthew's Episcopal Church (6.9 miles)
  • St. Rocco's Church (7 miles)

Frequently Asked Questions

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