Pleasant Lake Villa

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  • Interior

    A cozy art gallery with armchairs, surrounded by paintings and greenery.
  • Building

    A modern brick office building with landscaped surroundings and a prominent sign.
  • Architecture

    A serene outdoor space featuring a well-maintained garden and a decorative lamp post.
  • Bedroom

    A comfortable hospital room featuring a bed, an air conditioning unit, and a cozy sitting area by the window.
  • Windows

    A well-furnished hospital room featuring two beds and a window with natural light.
  • Lighting

    A modern reception area with a wooden counter and purple accents.
  • Artwork

    A cozy workspace with artwork on the walls, featuring tables and chairs near large windows.
  • Waiting Area

    A view of a waiting area in a hospital with wooden flooring and some chairs and tables.
  • Salon

    A modern and organized barber shop interior featuring styling chairs and workstations.
  • Rehabilitation

    A view of a rehabilitation therapy room equipped with various treatment facilities.
  • Paintings

    An indoor exhibition showcasing a variety of paintings on stands.
  • Parking

    A worker in a bright yellow vest collects trash in a parking lot with autumn foliage.

Pleasant Lake Villa in Cleveland, OH

7260 Ridge Road, Cleveland, OH 44129

For more information about senior living options: (844) 490-3973

3.5 from 119 reviews
5 stars
64
4 stars
8
3 stars
6
2 stars
7
1 stars
34

Assisted Living Memory Care Skilled Nursing Facility

Overall Review of Pleasant Lake Villa

Pros

  • pro The uncle received the best care following hip surgery.
  • pro The care she received was very good, and the therapy was as well.
  • pro The staff were prompt and took care of her needs in a timely manner.
  • pro The staff were very compassionate and attentive to their uncle's needs.
  • pro The therapy staff was amazing, with patience and care that helped her get home.
  • pro In Memory Care, the nurses are kind and compassionate.
  • pro The STNAs are very good at helping people, and the nurses are fantastic.
  • pro What a wonderful team!
  • pro The therapy department was great.

Cons

  • pro The facility is described as the worst the reviewer has ever encountered, with call bells repeatedly unanswered.
  • pro The staff are often understaffed and seem indifferent to residents' needs, with aides frequently more focused on their phones than delivering care.
  • pro Meals are described as terrible, and nutrition and dining care are severely lacking.
  • pro The facility is filthy in places, with strong urine odors, dirty rooms, and reports of bedsores.
  • pro Medications are missed or delayed, and some residents do not receive prescribed treatments.
  • pro Call buttons and safety systems sometimes do not work, leaving residents waiting for assistance for hours.
  • pro Management and communication are perceived as overworked, unresponsive, and lacking follow-through.

Review

Pleasant Lake Villa is best suited for families seeking a facility with strong rehabilitation potential and dedicated memory-care and nursing teams, provided there is active oversight from loved ones or a trusted advocate. When the rehab track is working, residents can make meaningful progress under attentive therapists and nurses who truly engage, and several families report successful finishes to therapy programs and timely medical responses. The setting can feel calm and homey, with compassionate staff in certain shifts, and memory-care staff often cited as patient and dependable. That said, the tightly mixed reviews underline a core caveat: outcomes hinge on staffing consistency and leadership presence.

Caregivers who should consider alternatives are those who cannot tolerate persistent lapses in responsiveness, inconsistent medication handling, or recurrent communication gaps. A recurring theme across reviews is uneven access to call buttons, delayed assistance, and frequent turnover or agency staffing that undermines continuity of care. Families with loved ones who require reliable, around-the-clock attention, constant medication administration, and strict infection-control and hygiene standards may find the variability too high to rely on without close daily oversight. In short, this community can work well with engaged families, but it is less dependable for those who need predictable, nurse-led care without heavy family involvement.

The strongest positives center on therapy quality, engaged nurses, and moments of exceptional bedside care. Several residents recovered from surgery or illness and returned to assisted living thanks to capable PT/OT programs and nurses who acted decisively. The memory-care unit is repeatedly praised for its kindness and patient approach, with staff members who create meaningful routines and activities. Cleanliness and pleasant surroundings appear in many positive accounts, and when administrators like Sharon or the nursing leadership are described as compassionate and responsive, they provide a stabilizing counterweight to the more negative anecdotes.

However, these strengths do not erase the most serious downsides echoed by many families: under staffed shifts that leave aides overwhelmed, call bells that go unanswered for long stretches, and inconsistent medication administration. Food quality is another frequent complaint, sometimes accompanied by concerns about hydration and nutrition management. Bedsores, odor issues, and lapses in basic hygiene surface in some reviews, along with reports of patients being transferred or readmitted due to inadequate on-site care. The contrast between glowing testimonials and repeated horror stories makes the care environment feel unpredictable, rather than reliably excellent.

Given the high variance in experiences, families should approach a placement here with concrete, proactive checks. Ask to meet frontline staff across shifts, confirm the cadence of nurse assignments, and request data on call-bell response times. Inquire about the therapy program's capacity and whether patients consistently receive occupational and physical therapy as prescribed. Tour the memory-care wing and speak with residents and families about daily routines, safety, and engagement. Confirm room-to-room cleanliness, pest and odor control measures, and the process for addressing concerns with administration. These steps help separate consistent care from the episodic positives that show up in selective reviews.

Ultimately, Pleasant Lake Villa offers potential for strong rehab outcomes and compassionate care in certain units, backed by engaged nursing leadership and a generally clean, appealing setting. Yet the facility's reputation is irreducibly mixed because what one family experiences as excellence another experiences as neglect. For families who can stay closely involved, demand accountability, and rotate expectations with the facility's staffing realities, Pleasant Lake Villa can meet the needs of a loved one who benefits from targeted therapy and attentive memory-care support. For those seeking a consistently high, low-stress level of daily care with guaranteed responsiveness and reliable meds, exploring alternatives with more uniformly praised staffing and operational reliability is prudent.

Features

Housing

  • 30 resident community capacity 30 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (6 miles away) Cleveland-Hopkins International (6 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pleasant Lake Villa in Cleveland, OH is a premier assisted living community that offers top-notch care services for seniors. With a focus on Memory Care and Skilled Nursing Facility options, we provide specialized care for individuals with memory impairments or other medical needs.

Our community boasts numerous amenities to ensure the comfort and well-being of our residents. From a beauty salon to ensure they look and feel their best, to cable or satellite TV for entertainment, we have amenities that cater to everyone's needs. Additionally, we offer devotional services off-site for spiritual enrichment, as well as housekeeping services to keep the living quarters clean and tidy.

The indoor common areas are perfect for socializing with fellow residents or participating in various activities. Our small library offers a quiet space for reading and relaxation. For those who enjoy the outdoors, our beautiful garden and outdoor spaces provide an opportunity to spend time outside in nature.

Residents at Pleasant Lake Villa can expect delicious meals served restaurant-style in our dining room. We accommodate special dietary restrictions to ensure everyone's nutritional needs are met. In addition to meal provision, we also offer assistance with diabetes diets and medication management.

Our dedicated staff provides 24-hour supervision and assists with activities of daily living such as bathing, dressing, and transfers. We also have a mental wellness program designed to support the emotional well-being of our residents. For individuals with mild cognitive impairment or memory issues, we offer specialized memory care programming tailored to their unique needs.

The community is located conveniently near cafes, parks, pharmacies, physicians' offices, and restaurants – making it easy for residents and their families to access necessary services or enjoy new experiences within close proximity.

At Pleasant Lake Villa, we strive to create a warm and inviting environment where seniors can receive exceptional care while enjoying a fulfilling lifestyle surrounded by like-minded individuals.

Nearby Places of Interest

This part of Cleveland, Ohio offers a convenient location with easy access to essential amenities such as pharmacies, restaurants, parks, physicians, cafes, transportation options, theaters, hospitals, and places of worship. The area is well-served by several major pharmacy chains like Walmart Pharmacy, Walgreens, CVS Pharmacy, and Discount Drug Mart. There are also a variety of dining options ranging from fast-food chains like McDonald's to sit-down restaurants like Kosta & Vics Restaurant. The neighborhood is surrounded by beautiful parks such as James Day Park and Cleveland Metroparks - Big Creek Reservation for outdoor activities and relaxation. For medical needs, there are reputable healthcare providers nearby including Southwest Family Physicians and Cleveland Clinic - Fairview Hospital. Additionally, the proximity to Cleveland-Hopkins International Airport provides convenience for those who may need to travel frequently. Overall, this area would be an excellent choice for senior living due to its accessibility and range of services available within close proximity.

Pharmacies

  • Walmart Pharmacy (1 miles)
  • Marc's Stores (1 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (2.5 miles)
  • Marc's Stores (2.6 miles)
  • Discount Drug Mart (2.7 miles)
  • CVS Pharmacy (2.7 miles)

Restaurants

  • Chick-Fil-A (1 miles)
  • Kosta & Vics Restauran (1.6 miles)
  • Divot's Sports Bar (3.6 miles)
  • Mastro's The 3 Spot (3.7 miles)
  • McDonald's (3.9 miles)
  • McDonald's (4 miles)
  • Niko's Bar & Gyros (4.3 miles)

Parks

  • James Day Park (1.7 miles)
  • Cleveland Metroparks - Big Creek Reservation (2.6 miles)
  • Surrarrer Park (3.6 miles)
  • Strongsville Wildlife Area (4.9 miles)
  • Primate Playground (5.3 miles)
  • Metroparks Mill Stream Run Reserve North (5.6 miles)
  • Bain Park (7.8 miles)

Physicians

  • Ent Allergy Health (3.5 miles)
  • Cuyahoga County Board of Health (3.7 miles)
  • Southwest Family Physicians (4.8 miles)
  • Allergy Diagnostic (7 miles)

Cafes

  • Starbucks (3.9 miles)
  • Starbucks (4.6 miles)
  • Metropolitan Coffee (4.6 miles)
  • Starbucks (6.7 miles)
  • Starbucks (6.8 miles)
  • Rising Star Coffee Roasters (7.9 miles)

Transportation

  • Cleveland-Hopkins International Airport (CLE) (5.7 miles)
  • United Airlines Ticket Counter (5.9 miles)
  • American Airlines Ticket Counter (5.9 miles)
  • TSA Checkpoint C (5.9 miles)
  • Concourse C (5.9 miles)
  • Concourse B (6 miles)
  • Hertz Rent A Car (6.3 miles)

Theaters

  • Cinemark 383 Strongsville (5.9 miles)
  • Cinemark At Valley View And Xd (6.3 miles)

Hospitals

  • Benchmark Imaging Group (6.1 miles)
  • Trauma ICU (6.8 miles)
  • CCF Fairview Hospital (7.1 miles)
  • Cleveland Clinic - Fairview Hospital (7.1 miles)

Places of Worship

  • St Ignatius of Antioch Church (6.7 miles)
  • St Matthew's Episcopal Church (6.9 miles)
  • St. Rocco's Church (7 miles)

Frequently Asked Questions

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