Pleasantview Care Center and Legacy Place

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Pleasantview Care Center and Legacy Place in Parma, OH

7377 Ridge Rd, Parma, OH 44129

For more information about senior living options: (844) 490-3973

3.6 from 101 reviews
5 stars
57
4 stars
6
3 stars
3
2 stars
6
1 stars
29

Assisted Living Memory Care

Pleasantview Care Center and Legacy Place Costs & Pricing

At Pleasantview Care Center and Legacy Place, the monthly costs for care are notably lower than both Cuyahoga County and the broader state of Ohio. For a semi-private room, residents pay $2,175, which is significantly less than the county average of $3,582 and the state average of $3,965. Similarly, the price for a studio at these facilities stands at $3,150, demonstrating a competitive advantage over Cuyahoga County's rate of $3,632 and Ohio's average of $3,727. This pricing structure positions Pleasantview Care Center and Legacy Place as accessible options for individuals seeking quality care without compromising their financial stability.

Floor plansPleasantview Care Center and Legacy PlaceCuyahoga CountyOhio
Semi-Private$2,175$3,582$3,965
Studio$3,150$3,632$3,727

Overall Review of Pleasantview Care Center and Legacy Place

Pros

  • pro The staff are professional, compassionate, and attentive to residents' needs.
  • pro Pleasantview Care Center is described as a caring place where the administration and staff make residents feel at home.
  • pro The facility is exceptionally clean and well-maintained, giving families peace of mind.
  • pro The nurses and STNAs are wonderful, with many praised by name for their kindness and care.
  • pro Amir at the front desk brightens the atmosphere with his shining personality, and the staff are extremely kind and patient.
  • pro The facility offers engaging activities and games to keep residents entertained.
  • pro The environment feels home-like, with friendly and helpful staff contributing to a positive experience.
  • pro Families would confidently recommend Pleasantview Care Center for dependable care.

Cons

  • pro The staff are underwhelming at best and neglectful at worst.
  • pro The first room was infested with flies and other bugs, and management said the pests were normal.
  • pro They had to endure a very long, attitude-filled room-change conversation with management.
  • pro The staff were reluctant to unlock doors, approach the desk, or even look at visitors.
  • pro Residents were not cared for for around 24 hours, with hygiene and clothing neglected.
  • pro Nursing management ignored concerns and claimed the situation wasn't true, with smells evident across the room.
  • pro They tried to keep residents longer to collect insurance money.
  • pro Upon discharge, a quarter of the clothes brought were missing despite markings and laundry commitments.
  • pro The facility felt like an abandoned factory, with some rooms unusable after 4 pm on hot days.
  • pro Staff discussed residents' issues loudly in front of others, suggesting a violation of privacy.
  • pro Personal items were stolen from residents' rooms, and wandering residents were not adequately managed.
  • pro Some residents developed bedsores due to lack of attentive care.

Review

Pleasantview Care Center and Legacy Place in Parma is best suited for families seeking short-term, intensive rehabilitation in a setting that can still feel clean and homey, with therapy teams capable of driving meaningful progress. The rehab program itself earns repeated praise from residents who come for post-surgical recovery or physical therapy, and several people describe a well-kept environment, comfortable rooms, and front-line staff who are approachable and decent. That said, the lasting question is whether consistent, reliable daily care and strong administration can be counted on every day. When daily oversight and accountability feel uncertain, the perceived value of rehab gains quickly diminishes for families depending on steady, ongoing support.

However, the stabilizing rehab gains are undermined by pervasive concerns about staffing and daily care. Reviews repeatedly cite under-staffing, uneven attentiveness, and moments of neglect that range from delayed bedside care to rooms that remain unclean and belongings that go missing. Families report patients left unattended for extended periods, delayed medication rounds, and insufficient supervision that raises safety questions - falls and wounds are described in several accounts. Management is frequently portrayed as resistant to families' concerns, sometimes blaming residents or relatives rather than addressing problems. In critical moments, family members recount urgent medical needs going unaddressed and disputes over what actually happened, which sow doubt about overall safety.

Supporters point to the dedicated frontline caregivers who show up when needed and to certain staff members who clearly excel in compassion and capability. The facility can be clean and orderly, with a pleasant lobby experience and smooth operations in routine visits, and several families highlight therapy teams that push hard toward rehabilitation goals. The building and amenities sometimes feel reassuringly homelike, and some residents enjoy social and activity programming that keeps them engaged. For these families, Pleasantview delivers tangible short-term value - rapid access to therapy, a calm environment, and staff who rise to the occasion in crises. But those positives rest on a fragile foundation that can waver with staffing instability and turnover.

That fragile foundation surfaces as a pattern of inconsistent communication and variable professionalism. Reviews describe rude or inattentive administrative conduct and concerns about privacy and dignity, including overheard conversations and care plans that fail to align across disciplines. Inventory issues - missing clothing, mislaid valuables, disorganized laundry - undercut trust and raise questions about accountability. Medical oversight remains a recurring worry: late or skipped medication administration, delayed diagnoses, and uneven wound care in some cases. The overall impression is that when problems arise, response times and accountability do not consistently meet families' reasonable expectations. In short, risk increases where oversight is lax and staffing is unstable.

For families weighing Pleasantview, a disciplined due-diligence process is essential. Prospective residents should request separate tours of Pleasantview and Legacy Place, observe a shift change, and test how quickly call lights are answered. Demand to see the current care plan, staffing ratios on the unit, and a direct line to the head of nursing or administrator. Bring questions about wound care, medication administration practices, and how laundry and belongings are tracked. Request transparent responses and insist on a written escalation path for concerns. If long-term care is the goal, probe the facility's handling of falls, incidents, and safety audits, and verify that social services are responsive to families' needs.

Overall, Pleasantview presents a practical option for families who can actively supervise care, expect solid rehab outcomes, and are prepared to address management gaps. It is not the default choice for seniors with complex, ongoing medical needs or for those seeking a consistently flawless standard of daily care and safety. In Parma, it makes sense to compare with other facilities that demonstrate stronger reliability in nursing care, communication, and safeguarding resident dignity. If staying, secure a dedicated point person, insist on transparent care planning, and maintain regular, documented check-ins. For many families, a different facility will deliver greater peace of mind and fewer operational surprises over the long term.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Cleveland-Hopkins International (7 miles away) Cleveland-Hopkins International (7 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Pleasantview Care Center and Legacy Place in Parma, OH is an assisted living community that specializes in Memory Care. Our community offers a range of amenities to enhance the comfort and convenience of our residents. We have a beautician on-site to provide hair styling and grooming services, as well as devotional services off-site to cater to the spiritual needs of our residents.

Our indoor common areas create a warm and inviting atmosphere for socializing and relaxation, while our outdoor common areas allow residents to enjoy the fresh air and beautiful surroundings. We also offer respite or short-term stays for individuals who may require temporary care.

To ensure the safety and accessibility of our residents, we provide wheelchair accessible showers with proper support and assistance. Our dedicated team of caregivers is trained in high acuity care to address the specific needs of those with memory impairments. Incontinence care is also available to offer dignity and comfort to our residents.

Medication management is an essential part of our care services, ensuring that medications are administered correctly and on time according to each individual's needs. Devotional activities offsite are organized for those interested in pursuing their religious beliefs.

Located in Parma, OH, Pleasantview Care Center and Legacy Place benefits from its proximity to various amenities in the area. Residents can easily access three nearby cafes for dining options or enjoy outdoor activities in any of the four parks within close proximity. Additionally, there are 22 pharmacies conveniently located nearby for easy access to medication supplies, along with two physicians' offices for medical consultations or appointments. Finally, there are twelve restaurants available nearby offering a variety of culinary options.

At Pleasantview Care Center and Legacy Place, we strive to provide exceptional Memory Care with a focus on individualized care plans that promote overall well-being while supporting independence and maintaining an active lifestyle.

Nearby Places of Interest

Restaurants

  • Chick-Fil-A (1.2 miles)
  • Kosta & Vics Restauran (1.6 miles)
  • Divot's Sports Bar (3.4 miles)
  • Mastro's The 3 Spot (3.5 miles)
  • McDonald's (3.6 miles)
  • McDonald's (4.2 miles)
  • Niko's Bar & Gyros (4.3 miles)

Pharmacies

  • Marc's Stores (1.3 miles)
  • Walmart Pharmacy (1.3 miles)
  • Walgreens (1.7 miles)
  • Discount Drug Mart (2.4 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.7 miles)
  • Meijer Pharmacy (2.7 miles)

Parks

  • James Day Park (2 miles)
  • Cleveland Metroparks - Big Creek Reservation (2.9 miles)
  • Surrarrer Park (3.8 miles)
  • Strongsville Wildlife Area (5 miles)
  • Primate Playground (5.5 miles)
  • Metroparks Mill Stream Run Reserve North (5.8 miles)

Physicians

  • Ent Allergy Health (3.8 miles)
  • Cuyahoga County Board of Health (4 miles)
  • Southwest Family Physicians (5.1 miles)
  • Allergy Diagnostic (7.1 miles)

Cafes

  • Starbucks (4.2 miles)
  • Metropolitan Coffee (4.7 miles)
  • Starbucks (4.8 miles)
  • Starbucks (6.8 miles)
  • Starbucks (6.9 miles)

Theaters

  • Cinemark 383 Strongsville (5.9 miles)
  • Cinemark At Valley View And Xd (6.2 miles)

Transportation

  • Cleveland-Hopkins International Airport (CLE) (6.1 miles)
  • United Airlines Ticket Counter (6.3 miles)
  • TSA Checkpoint C (6.3 miles)
  • American Airlines Ticket Counter (6.3 miles)
  • Concourse C (6.3 miles)
  • Concourse B (6.4 miles)
  • Hertz Rent A Car (6.7 miles)

Hospitals

  • Benchmark Imaging Group (6.2 miles)
  • Trauma ICU (6.9 miles)
  • CCF Fairview Hospital (7.5 miles)
  • Cleveland Clinic - Fairview Hospital (7.5 miles)

Places of Worship

  • St Matthew's Episcopal Church (6.5 miles)
  • St Ignatius of Antioch Church (7 miles)
  • St. Rocco's Church (7.2 miles)

Frequently Asked Questions

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