Pleasantview Care Center and Legacy Place

Pros

• The staff at Pleasantview Care Center and Legacy Place are committed to providing support for their residents.
• Many residents enjoy the social interactions available at the facility, fostering a sense of community.
• The facilities offer various activities that can encourage engagement among residents.
• Some families appreciate the efforts made by staff to address concerns when they arise.
• The environment provides opportunities for residents to explore their independence within a safe setting.

Cons

• The loved one experienced daily theft of personal items from her room at Pleasantview Care Center and Legacy Place.
• There were frequent incidents of residents wandering the halls and entering other residents' rooms unsupervised.
• The facility did not take any action to address these issues or support the family.
• The reviewer strongly discourages others from recommending Pleasantview Care Center and Legacy Place based on this negative experience.

Review

Concerns About Care and Safety at Pleasantview Care Center and Legacy Place

In recent discussions surrounding elder care facilities, the experiences shared by families reveal a troubling pattern of neglect and safety issues at Pleasantview Care Center and its affiliated establishment, Legacy Place. For families searching for a safe and nurturing environment for their loved ones, these reviews serve as a stark warning about the realities faced by residents in such settings. The distressing accounts highlight significant concerns related to personal security, staff responsiveness, and overall resident welfare.

One of the most alarming aspects mentioned in reviews is the frequent theft of personal items from residents’ rooms. Families have reported that their loved ones had belongings stolen on a daily basis, creating an atmosphere of mistrust and anxiety. This persistent issue not only reflects poorly on the facility’s ability to maintain security but also raises questions about their policies regarding staff monitoring and visitor regulations. When families entrust the care of their loved ones to a facility, they expect stringent measures to ensure that personal property is protected. Unfortunately, at Pleasantview Care Center and Legacy Place, this expectation appears unfulfilled.

Moreover, the lack of supervision within the facility has been another pressing concern highlighted by reviewers. Accounts indicate that residents often wander unsupervised through hallways and into other residents' rooms. Such occurrences may lead to feelings of discomfort among residents who are already vulnerable due to various health conditions or cognitive impairments. A properly managed care facility should implement protocols to ensure that all residents remain safe within designated areas while receiving appropriate support tailored to their needs. The absence of such measures at Pleasantview Care Center raises serious questions about management’s commitment to ensuring resident safety.

Equally troubling is the response—or lack thereof—from facility management when grievances are raised by families or caregivers. Reviewers express deep frustration over what they perceive as indifference from staff members towards addressing these critical issues. Many felt that voicing concerns about theft or wandering behavior was met with inadequate responses or no action taken whatsoever—leaving families feeling helpless in advocating for their loved ones’ well-being. Rapport between facilities and family members is crucial in maintaining trust; however, many reviews suggest that this relationship was severely compromised during their loved ones' residency.

The emotional toll of having a family member reside in such an environment cannot be overstated. For many people, placing a parent or grandparent in assisted living is not just a logistical decision but an emotional one wrapped up in love and concern for their well-being. When those expectations are shattered due to safety concerns or blatant disrespect for personal property, it can have lasting implications on family dynamics as well as individual emotional health.

Given these alarming accounts from previous residents’ families, it is clear that both Pleasantview Care Center and Legacy Place fall short not just in providing adequate care but also in fostering an environment where respect for personhood thrives alongside safety protocols. The experiences shared serve as cautionary tales for others considering these facilities for themselves or loved ones—illustrating the importance of thorough research before making decisions about elder care options.

As prospective clients begin navigating choices related to long-term care facilities, it’s essential they take into account firsthand experiences like those mentioned above with Pleasantview Care Center and Legacy Place. In seeking out compassionate environments designed to preserve dignity while ensuring safety, individuals must weigh reported experiences heavily against claims made by facilities about quality care practices—because when it comes down to it, every resident’s feeling secure should never be compromised.

Restaurants

• Chick-Fil-A (1.2 miles)
• Kosta & Vics Restauran (1.6 miles)
• Divot's Sports Bar (3.4 miles)
• Mastro's The 3 Spot (3.5 miles)
• McDonald's (3.6 miles)
• McDonald's (4.2 miles)
• Niko's Bar & Gyros (4.3 miles)

Pharmacies

• Marc's Stores (1.3 miles)
• Walmart Pharmacy (1.3 miles)
• Walgreens (1.7 miles)
• Discount Drug Mart (2.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Meijer Pharmacy (2.7 miles)

Parks

• James Day Park (2 miles)
• Cleveland Metroparks - Big Creek Reservation (2.9 miles)
• Surrarrer Park (3.8 miles)
• Strongsville Wildlife Area (5 miles)
• Primate Playground (5.5 miles)
• Metroparks Mill Stream Run Reserve North (5.8 miles)

Physicians

• Ent Allergy Health (3.8 miles)
• Cuyahoga County Board of Health (4 miles)
• Southwest Family Physicians (5.1 miles)
• Allergy Diagnostic (7.1 miles)

Cafes

• Starbucks (4.2 miles)
• Metropolitan Coffee (4.7 miles)
• Starbucks (4.8 miles)
• Starbucks (6.8 miles)
• Starbucks (6.9 miles)

Theaters

• Cinemark 383 Strongsville (5.9 miles)
• Cinemark At Valley View And Xd (6.2 miles)

Transportation

• Cleveland-Hopkins International Airport (CLE) (6.1 miles)
• United Airlines Ticket Counter (6.3 miles)
• TSA Checkpoint C (6.3 miles)
• American Airlines Ticket Counter (6.3 miles)
• Concourse C (6.3 miles)
• Concourse B (6.4 miles)
• Hertz Rent A Car (6.7 miles)

Hospitals

• Benchmark Imaging Group (6.2 miles)
• Trauma ICU (6.9 miles)
• CCF Fairview Hospital (7.5 miles)
• Cleveland Clinic - Fairview Hospital (7.5 miles)

Places of Worship

• St Matthew's Episcopal Church (6.5 miles)
• St Ignatius of Antioch Church (7 miles)
• St. Rocco's Church (7.2 miles)