Pleasantview Care Center and Legacy Place
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7377 Ridge Rd, Parma, OH 44129
For more information about senior living options: (844) 490-3973
At Pleasantview Care Center and Legacy Place, the monthly costs for care are notably lower than both Cuyahoga County and the broader state of Ohio. For a semi-private room, residents pay $2,175, which is significantly less than the county average of $3,582 and the state average of $3,965. Similarly, the price for a studio at these facilities stands at $3,150, demonstrating a competitive advantage over Cuyahoga County's rate of $3,632 and Ohio's average of $3,727. This pricing structure positions Pleasantview Care Center and Legacy Place as accessible options for individuals seeking quality care without compromising their financial stability.
| Floor plans | Pleasantview Care Center and Legacy Place | Cuyahoga County | Ohio |
|---|---|---|---|
| Semi-Private | $2,175 | $3,582 | $3,965 |
| Studio | $3,150 | $3,632 | $3,727 |
The reviewer's dad had a good experience there. All the nurses were fabulous. The facility was exceptionally clean and well-maintained. The staff were professional, compassionate, and attentive. Pleasantview is amazing from the rooms to the staff; above and beyond. The rehab program is second to none. The grandmother was well loved and taken care of. The therapists and staff were kind, caring, and listened to residents' needs. The reviewer would confidently recommend Pleasantview Care Center to other families.
Staff were neglectful and the rooms were dirty and infested with flies and other bugs, with management saying the conditions were normal. Management reportedly said there was nothing they could do about the bugs and dirty conditions. Visitors described doors not being unlocked, desk staff avoiding eye contact, and annoyance when calls were made to be let in. A resident was not cared for for around 24 hours, with family members having to change clothes and hygiene themselves. The facility allegedly tried to extend stays to keep money from insurance. Clothes and belongings went missing after discharge, despite labeling and signage; laundry was mishandled. HIPAA policies were reportedly ignored, with staff discussing residents publicly. Residents were left on the floor and falls were not reported. The food was described as horrible, with residents losing weight. Administrators were described as rude and more concerned with money than patient care. A family member suffered a serious injury (brain bleed/skull fracture) while there, with delays in EMS response and subsequent ICU care.The collection of reviews paints a Facility with a strikingly uneven reputation. On one hand, there are heartfelt endorsements that describe Pleasantview Care Center as clean, well-run, and full of caring people who treat residents like family. On the other hand, a substantial number of accounts portray serious problems: neglectful care, hygiene lapses, organizational chaos, and troubling lapses in communication and privacy. Taken together, the comments reveal a facility whose day-to-day reality seems to swing between moments of genuine compassion and episodes of avoidable risk.
Several reviewers recount shocking lapses in basic care and safety. One family describes their initial room as infested with flies and bugs, with a roommate who appeared neglected. Management allegedly minimized the problem, telling them the situation was "normal" and offering little recourse beyond a room change, which itself required a lengthy, contentious discussion. In other accounts, visiting family members reported that staff were reluctant to unlock doors, avoidant at the front desk, and irritated when visitors tried to enter or call for assistance. The most alarming observations involve situations where residents were not checked for hours: a resident who hadn't been cared for in roughly 24 hours, with changes of clothes and hygiene performed by visiting family members because staff hadn't attended to basic needs. Odors and a sense of neglect are described as pervasive enough for families to believe the care was not being delivered as it should be, and there are even claims of residents with pressure injuries (bedsores) developing while in residence, with concerns about whether falls were being reported properly or documented in a timely fashion.
Clinical and medical missteps surface in a few reviews with particularly grave implications. One reviewer details a failed biopsy due to a belief that a lesion was too small, followed by a sequence of worsening health that culminated in the family member's death after cancer spread to multiple organs. Another account notes a family member who suffered a serious head injury after staying at Pleasantview, with the implication that the hospital transfer occurred only after a long delay and after concerns were raised by family members. These stories have a strong emotional charge and understandably provoke questions about how medical decisions are communicated, how quickly concerns are acted upon, and how alarms are escalated when a resident's condition deteriorates.
Hygiene, clothing, and privacy concerns appear repeatedly. Several reviewers accuse the facility of mismanaging resident laundry - clothes marked for identification reportedly disappeared, with some items never recovered. A post-discharge exchange involving "a huge basket of all the residents' clothes" and only a few matching items resurfacing leaves families feeling their loved one's personal belongings were not safeguarded. Privacy issues surface in another ripe complaint: nursing staff engaging in hallway conversations that reveal residents' conditions or personal incidents to other staff members, which some reviewers interpret as a violation of HIPAA norms and patient confidentiality. The sense that staff dismiss this kind of talk as routine or acceptable amplifies concerns about respect for residents' dignity.
Despite these troubling reports, Pleasantview is not uniformly condemned in the set. A string of reviews extols the facility as clean and well-maintained, with a cadre of compassionate staff who are described as professional and attentive. Some residents and families recount positive experiences with specific staff members - naming administrators, directors of nursing, therapists, and social workers who went above and beyond to coordinate care, explain treatment plans, and support families during difficult times. The rehabilitation program is repeatedly praised for delivering challenging, effective therapy that helps some residents regain strength and endurance. Therapists and aides receive multiple mentions as individuals who genuinely connect with residents, tailor therapy to individual goals, and foster an environment where hope and progress feel attainable.
The tone of the reviews shifts depending on the person and the particular timeframe being described. Several families express gratitude when their loved ones had positive turns in care, noting improvements in mood, activity participation, and general well-being tied to strong staff relationships, structured routines, and engaging activities. A few reviewers highlight strong administrative leadership and a proactive approach to nursing oversight, recounting instances where the administrator and director of nursing were particularly supportive during challenging transitions. In these narratives, Pleasantview shines as a place that can deliver high-quality rehab, meaningful social engagement, and a sense of safety and trust when staffing levels and attitudes align with residents' needs.
What emerges is a facility that embodies two divergent realities side by side. For some families, Pleasantview represents a reliable, compassionate environment where residents receive consistent care, engaging therapies, and a supportive network of staff who treat caregivers with respect. For others, the experience is the opposite: inconsistent care, alarming safety concerns, and a perception that management undervalues patient welfare in favor of administrative or financial considerations. The reviews repeatedly call for improvements in several core areas - medical responsiveness, infection control and hygiene, privacy and confidentiality, accountability in handling personal belongings, and a more compassionate, respectful approach to communication with families and residents alike.
In sum, Pleasantview Care Center appears to be a place of significant contrasts. There are glowing testimonials about clean facilities, dedicated therapists, and staff who make meaningful connections with residents, often accompanied by tangible improvements in function and mood. Yet these positives sit alongside cautionary tales of neglect, safety lapses, and disputes with management that undermine trust. The common thread across the comments is a call for more consistent, attentive care, better protection of residents' privacy and dignity, and clearer, more compassionate communication with families - alongside the sustained effort required to turn the brighter experiences into the standard, everyday reality for all who rely on Pleasantview for their loved ones.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Cleveland-Hopkins International (7 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Pleasantview Care Center and Legacy Place in Parma, OH is an assisted living community that specializes in Memory Care. Our community offers a range of amenities to enhance the comfort and convenience of our residents. We have a beautician on-site to provide hair styling and grooming services, as well as devotional services off-site to cater to the spiritual needs of our residents.
Our indoor common areas create a warm and inviting atmosphere for socializing and relaxation, while our outdoor common areas allow residents to enjoy the fresh air and beautiful surroundings. We also offer respite or short-term stays for individuals who may require temporary care.
To ensure the safety and accessibility of our residents, we provide wheelchair accessible showers with proper support and assistance. Our dedicated team of caregivers is trained in high acuity care to address the specific needs of those with memory impairments. Incontinence care is also available to offer dignity and comfort to our residents.
Medication management is an essential part of our care services, ensuring that medications are administered correctly and on time according to each individual's needs. Devotional activities offsite are organized for those interested in pursuing their religious beliefs.
Located in Parma, OH, Pleasantview Care Center and Legacy Place benefits from its proximity to various amenities in the area. Residents can easily access three nearby cafes for dining options or enjoy outdoor activities in any of the four parks within close proximity. Additionally, there are 22 pharmacies conveniently located nearby for easy access to medication supplies, along with two physicians' offices for medical consultations or appointments. Finally, there are twelve restaurants available nearby offering a variety of culinary options.
At Pleasantview Care Center and Legacy Place, we strive to provide exceptional Memory Care with a focus on individualized care plans that promote overall well-being while supporting independence and maintaining an active lifestyle.
At Pleasantview Care Center and Legacy Place, the monthly costs for care are notably lower than both Cuyahoga County and the broader state of Ohio. For a semi-private room, residents pay $2,175, which is significantly less than the county average of $3,582 and the state average of $3,965. Similarly, the price for a studio at these facilities stands at $3,150, demonstrating a competitive advantage over Cuyahoga County's rate of $3,632 and Ohio's average of $3,727. This pricing structure positions Pleasantview Care Center and Legacy Place as accessible options for individuals seeking quality care without compromising their financial stability.
Pleasantview Care Center and Legacy Place is located at 7377 Ridge Rd, Parma, OH 44129 in Cuyahoga County, Ohio
Medication management is crucial at Pleasantview Care Center and Legacy Place, as it ensures that residents receive their prescribed medications on time and in the correct dosages, which is vital for maintaining their overall health and stability. This structured approach helps to alleviate confusion often experienced by individuals with dementia or Alzheimer's disease, reducing the risk of medication errors and enhancing compliance. Additionally, incontinence care is tailored to meet the specific needs of each resident, providing dignity and comfort while minimizing anxiety associated with incontinence issues. By addressing these challenges with sensitivity and professionalism, staff can foster a supportive environment that promotes well-being and preserves the residents' quality of life.
Yes, Pleasantview Care Center and Legacy Place allows both dogs and cats.
Pleasantview Care Center and Legacy Place on seniors.fyi includes 10 photos including images showing interior, workspace, lighting, bedroom, decor, office, kitchen, living room, and more.
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