Manorcare Health Services - Parma

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  • Interior

    A spacious physical therapy clinic with exercise equipment and treatment tables.
  • Dining

    An interior view of a dining area with tables, chairs, and elegant wooden decor.
  • Lighting

    A modern lounge area with comfortable seating and tables under soft lighting.
  • Artwork

    A hospital corridor lined with colorful artwork and a decorative wall feature.
  • Wall Art

    A wall exhibit featuring photographs and text, with a sign reading 'real experiences'.
  • Healthcare

    A well-lit hospital room with two beds, designed for patient care.

Manorcare Health Services - Parma

9055 West Sprague Road, Parma, OH 44133

For more information about senior living options: (844) 490-3973

2.8 from 5 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro ManorCare Health Services is well-maintained and beautifully organized, providing an overall pleasant environment for residents.
  • pro The staff members at ManorCare are described as friendly and accommodating, making family requests a priority.
  • pro Residents can enjoy a variety of activities, including crafts and movie nights, which help foster interaction among seniors.
  • pro The facility offers good quality meals with large portions, as noted by families who have experienced positive dining experiences for their loved ones.
  • pro Respite care services are appreciated by families needing temporary relief, demonstrating the center's commitment to supporting caregivers.

Cons

  • pro The care received at ManorCare was inadequate, leading to severe health issues for residents.
  • pro Staff members were often unresponsive to resident needs and complaints about care.
  • pro There was a lack of proper monitoring of residents' health conditions, resulting in dehydration and other complications.
  • pro Aides showed little respect or attention towards residents, often leaving them unattended for long periods.
  • pro The facility was criticized for poor staff engagement with residents, contributing to feelings of neglect.
  • pro Reports of unsanitary conditions, including the presence of bedbugs, indicate a serious lapse in hygiene standards.
  • pro Some family members felt that staff were more interested in their phones than providing quality care.
  • pro High costs make it unaffordable for families to keep loved ones at the facility full-time despite some positive aspects noted by others.

Review

ManorCare Health Services has garnered a mixed bag of reviews, reflecting vastly different experiences of residents and their families. On one hand, some families rave about the nursing home’s cleanliness, organization, and attentiveness to family requests. Described as a "beautiful place" that is "very well-maintained," ManorCare is noted for its friendly staff and accommodating nature, particularly during the challenges posed by COVID-19. Families appreciate the range of activities offered to seniors—though somewhat limited during the pandemic—such as crafts, movie nights, and even spa services like manicures. The facility boasts a five-star rating in its efforts to provide both care and a pleasant environment for its residents, which includes a menu that seems satisfactory enough for picky eaters.

However, contrasting sharply with these positive sentiments are harrowing accounts from others whose loved ones experienced severe neglect while under ManorCare's supervision. One heart-wrenching review details an experience wherein an elderly woman was admitted for rehabilitation following gallbladder surgery but faced catastrophic health consequences due to insufficient care. Within days, complaints about burning sensations in her mouth went unaddressed until she developed thrush down her esophagus. The recounting indicates alarming lapses in staff response time regarding basic needs—seemingly prioritizing other tasks over assisting this vulnerable resident with fundamental aspects such as toileting and eating. Eventually deteriorating to critical dehydration levels and jaundice signs before being transferred to the ER, her condition resulted in dire complications that led to death shortly thereafter.

Another reviewer shared feelings of disappointment regarding their experience at ManorCare Parma, expressing concerns about inadequate interaction between staff members and residents. According to this family member's observation, many residents appeared neglected or left unattended in chairs without appropriate engagement or communication from caregivers. Complaints highlight disrespectful treatment from aides who suggested inappropriate measures instead of providing needed assistance—for example, telling patients to use diapers rather than facilitating restroom breaks. This lack of attention deeply unsettled families who believed that their loved ones deserved better care.

Furthermore, instances of unsanitary conditions have also been reported at some locations within the ManorCare chain. In one instance described by another dissatisfied family member about their sister’s ten-day stay at ManorCare, bedbugs were discovered when a relative set out to collect clothes for laundering—a disturbing revelation that raised serious concerns about hygiene practices within the facility itself. Coupled with staff members seemingly more preoccupied with personal distractions such as cell phone use than resident care further exacerbated feelings of disillusionment among families affected by poor service.

While some families expressed satisfaction regarding respite stays at ManorCare—which provided them necessary relief—they still lamented high costs associated with full-time residency prohibiting them from securing long-term placement for their loved ones. With monthly fees exceeding $8,900 for full-time care cited in one review, financial burdens became yet another layer complicating an already challenging caregiving situation for numerous families involved.

In summary, it is evident that experiences at ManorCare Health Services vary significantly depending on individual cases and specific facilities within the network. While certain locations are lauded for their cleanliness and engagement efforts towards residents—especially during trying times—it appears others have suffered considerably due to neglectful practices leading to tragic outcomes or distressing living conditions. As prospective clients consider this nursing home option for their loved ones’ care needs—as reflected through these reviews—it would be prudent to weigh both positive affirmations against cautionary tales detailing neglect before making significant decisions impacting family wellbeing.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (7 miles away) Cleveland-Hopkins International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Parma in Parma, OH is a well-appointed assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can get pampered and maintain their personal appearance. A cable or satellite TV is available for entertainment purposes, while community-operated transportation provides convenient access to nearby attractions and appointments.

For those who enjoy technology, there is a computer center equipped with Wi-Fi/high-speed internet. A dining room serves delicious meals in a restaurant-style setting, allowing residents to socialize and enjoy nutritious food. Fitness enthusiasts can make use of the fitness room to stay active and maintain their health.

Residents can relax in the gaming room or the garden, which provides outdoor space for leisure activities. Housekeeping services ensure that living spaces are clean and tidy at all times. Each resident enjoys the privacy of their fully furnished accommodation with private bathrooms and a kitchenette.

The community also offers move-in coordination assistance to make settling into the new environment hassle-free. Transportation arrangement is available for non-medical purposes as well as for doctors' appointments. A wellness center caters to various health needs, while medication management ensures that residents receive the necessary care.

In terms of care services, Manorcare Health Services - Parma has 24-hour call systems to provide immediate assistance when needed. Trained staff provides round-the-clock supervision and assistance with daily activities such as bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetic diets.

Manorcare Health Services - Parma aims to foster mental wellness through its mental wellness program. Concierge services are available for additional convenience, while fitness programs encourage an active lifestyle. Planned day trips and resident-run activities offer opportunities for socialization and exploration.

The community benefits from its proximity to various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and theaters, allowing residents to easily access nearby services and entertainment options.

Overall, Manorcare Health Services - Parma is a comprehensive assisted living community that offers a range of amenities and care services to meet the varied needs of its residents.

Nearby Places of Interest

Restaurants

  • Kosta & Vics Restauran (0.4 miles)
  • Chick-Fil-A (2.3 miles)
  • Divot's Sports Bar (2.3 miles)
  • Mastro's The 3 Spot (2.6 miles)
  • McDonald's (2.9 miles)
  • Niko's Bar & Gyros (3.1 miles)
  • Taco Bell (4.1 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.8 miles)
  • Discount Drug Mart (1.8 miles)
  • Walmart Pharmacy (2.2 miles)
  • Marc's Stores (2.3 miles)
  • CVS Pharmacy (2.7 miles)
  • Marc's Stores (2.8 miles)

Parks

  • James Day Park (1.6 miles)
  • Surrarrer Park (2.7 miles)
  • Cleveland Metroparks - Big Creek Reservation (3.6 miles)
  • Strongsville Wildlife Area (3.8 miles)
  • Metroparks Mill Stream Run Reserve North (4.9 miles)
  • Primate Playground (6.6 miles)
  • Rocky River Reservation (8 miles)

Physicians

  • Ent Allergy Health (3.2 miles)
  • Cuyahoga County Board of Health (4.5 miles)
  • Southwest Family Physicians (4.5 miles)
  • Allergy Diagnostic (5.8 miles)
  • Digestive Disease Consultants (8 miles)

Cafes

  • Starbucks (3.8 miles)
  • Starbucks (5.2 miles)
  • Metropolitan Coffee (5.9 miles)
  • Starbucks (8 miles)
  • Starbucks (8.1 miles)

Theaters

  • Cinemark 383 Strongsville (4.7 miles)
  • Cinemark At Valley View And Xd (7.3 miles)

Hospitals

  • Benchmark Imaging Group (5.1 miles)
  • CCF Fairview Hospital (7.8 miles)
  • Cleveland Clinic - Fairview Hospital (7.9 miles)
  • Trauma ICU (8.1 miles)

Transportation

  • Cleveland-Hopkins International Airport (CLE) (6 miles)
  • TSA Checkpoint C (6.2 miles)
  • United Airlines Ticket Counter (6.2 miles)
  • Concourse C (6.2 miles)
  • American Airlines Ticket Counter (6.2 miles)
  • Concourse B (6.3 miles)
  • Hertz Rent A Car (6.7 miles)

Places of Worship

  • St Matthew's Episcopal Church (6.6 miles)
  • St Ignatius of Antioch Church (7.9 miles)

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