Manorcare Health Services - Parma

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  • Interior

    A spacious physical therapy clinic with exercise equipment and treatment tables.
  • Dining

    An interior view of a dining area with tables, chairs, and elegant wooden decor.
  • Lighting

    A modern lounge area with comfortable seating and tables under soft lighting.
  • Artwork

    A hospital corridor lined with colorful artwork and a decorative wall feature.
  • Wall Art

    A wall exhibit featuring photographs and text, with a sign reading 'real experiences'.
  • Healthcare

    A well-lit hospital room with two beds, designed for patient care.

Manorcare Health Services - Parma in Parma, OH

9055 West Sprague Road, Parma, OH 44133

For more information about senior living options: (844) 490-3973

3.2 from 6 reviews
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Skilled Nursing Facility

Overall Review of Manorcare Health Services - Parma

Pros

  • pro ManorCare is described as a beautiful, well-maintained nursing home.
  • pro The staff are friendly, accommodating, and responsive to family requests, even during COVID.
  • pro The facility is well organized and offers a wide range of activities, including crafts, movie nights, and spa services with manicures.
  • pro Respite care is available, and the environment is clean and spotless.
  • pro The staff are attentive and caring, and multiple reviewers would recommend ManorCare for their loved ones.
  • pro The menu is good with large portions, contributing to residents eating well.

Cons

  • pro They say the facility should be shut down.
  • pro They claim staff did not help with basic needs, leaving their relative on the toilet and not assisting with eating.
  • pro They describe delays in emergency care, including a three-hour wait for an ambulance and the relative not surviving after ICU admission.
  • pro They report dehydration, thrush, and ulcers as a result of poor care.
  • pro They accuse aides of rude behavior and telling the patient to pee in his diaper instead of helping him.
  • pro They say staff were on cell phones and did not care about the care being provided.
  • pro They mention bedbugs found in the facility.

Review

ManorCare Health Services ? Parma is best suited for families that prioritize a well-kept, organized campus with strong programming and the ability to support short-term rehab or respite stays, provided that reliable, respectful daily care can be verified. The site consistently shows a clean, well-maintained environment with activity offerings - from crafts and movie nights to on-site spa services - that help keep residents engaged. For families who value prompt responsiveness to questions and the sense that staff can coordinate with relatives, this community can feel like a dependable hub where visits and requests are treated seriously. In short, it serves best those who want a structured, activity-rich setting and can afford to scrutinize the care plan and staffing closely.

Those who should consider alternatives are families whose primary need is unwavering, daily hands-on caregiving and consistently gentle, engaged interactions with residents. Several reviews raise serious concerns about staff attentiveness and bedside care, including reports of aides who seemed uninterested, failures to assist with basic needs, and a sense that residents were not being actively monitored. The most alarming notes describe unsafe conditions or delayed medical response, with claims of dehydration, ulcers, untreated infections, and even a hospital admission that ended tragically. When such red flags exist, it is prudent to explore other communities with more transparent care processes, stronger nurse coverage, and a demonstrable track record of incident prevention.

The facility's strongest positives - spic-and-span upkeep, a clearly organized operation, and a robust schedule of activities - can partially offset some operational drawbacks, but they do not fully counterbalance concerns about daily caregiving quality. Families repeatedly highlight that the environment itself is commendable, with friendly staff who seem willing to accommodate family requests and a menu that delivers generous portions. For residents who thrive on social programming and on-site amenities, ManorCare Parma can provide meaningful enrichment that supports mood, appetite, and overall well-being. Yet these advantages cannot erase persistent worries about inconsistent bedside interactions, which are central to the daily safety and comfort of residents.

Nonetheless, multiple accounts convey the gravity of potential safety and quality-of-care lapses. One sharply critical review describes a sequence of neglect culminating in a life-threatening deterioration, followed by a swifter move to emergency care, ICU, and ultimately a tragic outcome. Other narratives point to bedbugs, staffers using phones during care moments, and a broader sense that residents were not being treated with the proactive attention expected in a high-acuity setting. Taken together, these reviews form a concerning chorus that warrants serious diligence: tour with a fine-tooth comb, request a direct conversation with the administrator, and insist on reviewing recent incident logs and staffing patterns before making any commitment.

Cost considerations also color the decision. The prospect of paying around eight to nine thousand dollars a month for full-time residency is a substantial hurdle, especially when safety and daily attentiveness are in question. Even where respite care and short-term services are praised, the financial arithmetic demands careful scrutiny of what is included, what is billed separately, and whether expected improvements in daily care are measurable and guaranteed. Prospective families should demand a transparent cost breakdown, a documented care plan, and a clear escalation protocol if concerns arise. Without that clarity, the value proposition becomes too murky to justify.

The practical path forward is disciplined due diligence. Prospective movers should schedule extended tours that include mealtimes, care moments, and unstructured resident interaction to assess staff engagement firsthand. Engage multiple staff members, request to see recent quality metrics, and seek out current residents or families willing to share candid experiences beyond the glossy tour narrative. If ManorCare Parma can demonstrate consistent, high-quality bedside care, proactive supervision, and transparent governance, it can be a solid choice for those who prize programming and a clean, active environment. If not, alternatives - more consistently staffed facilities or different models of care - are advisable to pursue without delay.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (7 miles away) Cleveland-Hopkins International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Parma in Parma, OH is a well-appointed assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can get pampered and maintain their personal appearance. A cable or satellite TV is available for entertainment purposes, while community-operated transportation provides convenient access to nearby attractions and appointments.

For those who enjoy technology, there is a computer center equipped with Wi-Fi/high-speed internet. A dining room serves delicious meals in a restaurant-style setting, allowing residents to socialize and enjoy nutritious food. Fitness enthusiasts can make use of the fitness room to stay active and maintain their health.

Residents can relax in the gaming room or the garden, which provides outdoor space for leisure activities. Housekeeping services ensure that living spaces are clean and tidy at all times. Each resident enjoys the privacy of their fully furnished accommodation with private bathrooms and a kitchenette.

The community also offers move-in coordination assistance to make settling into the new environment hassle-free. Transportation arrangement is available for non-medical purposes as well as for doctors' appointments. A wellness center caters to various health needs, while medication management ensures that residents receive the necessary care.

In terms of care services, Manorcare Health Services - Parma has 24-hour call systems to provide immediate assistance when needed. Trained staff provides round-the-clock supervision and assistance with daily activities such as bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetic diets.

Manorcare Health Services - Parma aims to foster mental wellness through its mental wellness program. Concierge services are available for additional convenience, while fitness programs encourage an active lifestyle. Planned day trips and resident-run activities offer opportunities for socialization and exploration.

The community benefits from its proximity to various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, and theaters, allowing residents to easily access nearby services and entertainment options.

Overall, Manorcare Health Services - Parma is a comprehensive assisted living community that offers a range of amenities and care services to meet the varied needs of its residents.

Nearby Places of Interest

Restaurants

  • Kosta & Vics Restauran (0.4 miles)
  • Chick-Fil-A (2.3 miles)
  • Divot's Sports Bar (2.3 miles)
  • Mastro's The 3 Spot (2.6 miles)
  • McDonald's (2.9 miles)
  • Niko's Bar & Gyros (3.1 miles)
  • Taco Bell (4.1 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.8 miles)
  • Discount Drug Mart (1.8 miles)
  • Walmart Pharmacy (2.2 miles)
  • Marc's Stores (2.3 miles)
  • CVS Pharmacy (2.7 miles)
  • Marc's Stores (2.8 miles)

Parks

  • James Day Park (1.6 miles)
  • Surrarrer Park (2.7 miles)
  • Cleveland Metroparks - Big Creek Reservation (3.6 miles)
  • Strongsville Wildlife Area (3.8 miles)
  • Metroparks Mill Stream Run Reserve North (4.9 miles)
  • Primate Playground (6.6 miles)
  • Rocky River Reservation (8 miles)

Physicians

  • Ent Allergy Health (3.2 miles)
  • Cuyahoga County Board of Health (4.5 miles)
  • Southwest Family Physicians (4.5 miles)
  • Allergy Diagnostic (5.8 miles)
  • Digestive Disease Consultants (8 miles)

Cafes

  • Starbucks (3.8 miles)
  • Starbucks (5.2 miles)
  • Metropolitan Coffee (5.9 miles)
  • Starbucks (8 miles)
  • Starbucks (8.1 miles)

Theaters

  • Cinemark 383 Strongsville (4.7 miles)
  • Cinemark At Valley View And Xd (7.3 miles)

Hospitals

  • Benchmark Imaging Group (5.1 miles)
  • CCF Fairview Hospital (7.8 miles)
  • Cleveland Clinic - Fairview Hospital (7.9 miles)
  • Trauma ICU (8.1 miles)

Transportation

  • Cleveland-Hopkins International Airport (CLE) (6 miles)
  • TSA Checkpoint C (6.2 miles)
  • United Airlines Ticket Counter (6.2 miles)
  • Concourse C (6.2 miles)
  • American Airlines Ticket Counter (6.2 miles)
  • Concourse B (6.3 miles)
  • Hertz Rent A Car (6.7 miles)

Places of Worship

  • St Matthew's Episcopal Church (6.6 miles)
  • St Ignatius of Antioch Church (7.9 miles)

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