Diplomat Healthcare
SaveInterior
Decor
Bedroom
Dining
Bathroom
Hardwood Floor
Exercise Equipment
Plant
Gym
9001 West 130Th Street, North Royalton, OH 44133
For more information about senior living options: (844) 490-3973
The Diplomat staff are compassionate and caring. The therapy team helps residents regain mobility and return home. Administration and staff are helpful and easy to work with. The facility is clean, welcoming, and well maintained. Leia and the admissions team are knowledgeable, compassionate, and supportive. The memory care and rehab programs are excellent with dedicated therapy staff. The staff respond promptly to call lights and keep families informed. Residents are treated like family, with kindness and a high level of care. Diplomat offers engaging activities and life enrichment programs that residents enjoy.
The Diplomat is described as a horrible place where residents are neglected and abuse is alleged. The facility provided horrible care, with nurses often unavailable when care was needed. The staff are described as clueless and incompetent, with reports of excessive and false billing and gossip about families. The dementia unit is neglected, with residents wandering unsupervised and personal belongings going missing. The environment is dirty and smells like urine, and some family members felt their loved ones did not receive proper attention. Management is described as horrible, self-centered, and unresponsive to calls and inquiries. Do not send your loved ones here; several reviews explicitly advise avoiding the facility. There are reports of theft of residents' clothes and belongings by staff. A scabies outbreak and quarantine were reported, raising concerns about sanitation. Staff are slow to respond to call lights and fail to provide basic care. The facility is accused of refusing medical attention and hindering access to doctors. The overall facility is portrayed as unsafe, unsanitary, and poorly monitored for residents.Diplomat Healthcare in North Royalton is best suited for families prioritizing strong rehabilitation outcomes and memory-care support, coupled with a care team that can feel like an extended family when properly engaged. It works well for residents coming out of stroke or major surgeries who aim to return home, as well as seniors needing a secure memory-care environment with ongoing therapy and familiar, long-tenured staff. This community rewards families who stay involved, ask questions, and insist on clear plans of care. Those who may want to consider alternatives are families seeking a consistently flawless safety record, seamless administration, and uniform staffing across shifts, with little tolerance for reports of communication gaps, safety concerns, or procedural lapses.
On the upside, the facility earns praise for its therapeutic momentum and supportive culture. Several reviews highlight a capable therapy team that helps patients regain walking ability and pursue discharge home, sometimes within weeks. The memory-care unit is repeatedly described as compassionate and well-coordinated, with staff who treat residents like family and stay engaged with families about care plans. Cleanliness and an inviting atmosphere recur in positive testimonials, as do meaningful activities, those "home-like" moments, and staff who communicate with empathy. When care teams work with steadfast accessibility - admissions staff and nurses who listen - families feel seen and informed, which matters enormously in rehabilitation and long-term planning.
The flip side is substantial and cannot be ignored. A number of reviews raise serious concerns about neglect, inconsistent staffing, and slow or unavailable communication with families and physicians. Some accounts describe residents left unattended for long periods, difficulty reaching administrators, and gaps in basic care that would unsettle any family. Reports of infections such as scabies, odors, missing belongings, and even grim claims of abuse or mismanagement circulate in a way that creates caution. While not all experiences align with these accounts, the frequency and gravity of these criticisms demand a conservative lens when evaluating this community for a loved one who requires reliable, around-the-clock oversight.
These pros and cons do not cancel each other out; they merely define the decision framework. For families prioritizing rehabilitation success, patient dignity, and a home-like nursing environment, the positive therapy outcomes, engaged staff on the dementia floor, and a generally clean, welcoming facility can offset some concerns with appropriate oversight. However, for those whose main priority is unwavering safety, consistent communication, and transparent administration without the need for persistent family involvement, the negative reports - especially regarding staffing consistency and responsiveness - may overwhelm the positives. The risk profile is real enough that it should guide whether Diplomat is the primary choice or a secondary option to be weighed against facilities with steadier safety records and more predictable staff coverage.
Practically, prospective families should act as their own diagnostic team before placement. Visit and observe, focusing on call-light responsiveness, staff presence during meals and meds, and the consistency of nurses and aides on the floor. Request to meet the floor supervisor and the administrator, and ask for recent performance metrics, wound-care protocols, and incident reporting history. Verify the process for handling personal belongings and laundry, and insist on a transparent plan for transitions between short-term rehab and long-term care. Engage the dementia unit specifically - observe supervision levels, wandering controls, and the routines that keep residents engaged without compromising safety. Above all, secure permission to communicate regularly with therapy and nursing leaders and to receive timely updates during each phase of care.
When the decision finally lands, Diplomat Healthcare can be a solid fit for rehab and memory-care needs if a family is prepared to engage actively and scrutinize care plans. It offers meaningful rehab outcomes, compassionate staff, and an environment that many residents come to call home. Yet the weight of serious negative experiences in some reviews cannot be dismissed. For families who cannot tolerate potential gaps in care or who require rock-solid reliability, alternatives with a more consistent safety record and streamlined administrative responsiveness should be explored. The right choice hinges on aligning the resident's care goals with a facility's demonstrated strengths while anchoring that choice to vigilant family involvement and ongoing oversight.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Diplomat Healthcare in North Royalton, OH is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services designed to enhance the quality of life for its residents.
The community boasts a variety of amenities, including a beauty salon where residents can pamper themselves, cable or satellite TV in each room for entertainment, and community operated transportation for convenient outings. A computer center is available for residents to stay connected with their loved ones, while a fully furnished option ensures comfort and convenience. The gaming room provides a fun space for socializing and friendly competitions.
For those who enjoy spending time outdoors, Diplomat Healthcare features a beautiful garden and outdoor space where residents can relax and soak up the sunshine. Housekeeping services are provided to ensure a clean and comfortable living environment at all times. Residents can enjoy delicious meals prepared by the professional culinary team in the dining room, offering restaurant-style dining experiences.
The community also offers an array of care services to support residents' needs. A 24-hour call system provides peace of mind knowing that help is always just a button away. Assistance with daily activities such as bathing, dressing, and transfers is readily available. The dedicated staff members are experienced in medication management, ensuring that residents receive their medication accurately and on time. In addition, there are special dietary options available to cater to individual needs.
Diplomat Healthcare promotes an active lifestyle with various activities scheduled throughout the day. Residents can take advantage of fitness programs to maintain their physical well-being or join planned day trips for exploration outside the community. There are resident-run activities where individuals can showcase their talents or share their hobbies with others.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby provide easy access to essential services outside the community.
With its comprehensive amenities, exceptional care services, engaging activities, and convenient location, Diplomat Healthcare offers seniors an enriching and fulfilling assisted living experience.
Diplomat Healthcare is located at 9001 West 130Th Street, North Royalton, OH 44133 in Cuyahoga County, Ohio
Diplomat Healthcare on seniors.fyi includes 9 photos including images showing interior, dining, bathroom, rehabilitation, physical therapy, exercise equipment, gym, bedroom, and more.
Pearl View Inc
Cleveland, OH
Attentive staff and active family involvement
Gaitanaro’s Commons
North Royalton, OH
Arden Courts of Parma
Cleveland, OH
Compassionate, long-tenured staff who provide attentive care and engaging activities in a homelike setting.
Manorcare Health Services - Parma
Parma, OH
Well-maintained, pleasant facility with friendly staff and engaging activities.
Harmony Home Care
Cleveland, OH
Compassionate, dedicated caregivers (Laura and John) improving Nicole's well-being.
Amy Home Care
Parma Heights, OH
Excellent access to nearby dining, parks, pharmacies, and healthcare.
Falling Water Healthcare Center
Strongsville, OH
Caring staff and hands-on management with an active rehab and activities program.
Park Creek Center
Cleveland, OH
Caring staff in a clean, home-like environment with engaging activities.
Generations Senior Living of Strongsville
Strongsville, OH
Friendly staff, clean facilities, good amenities, and affordable pricing.
Nurturing Our Elders: Linda's Journey of Supporting Her Mother
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
A Comprehensive Exploration of Common Misunderstandings about Powers of Attorney
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
Senior Move Management: Understanding the Role, Value, and Associated Costs
Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.
Interior
Decor
Bedroom
Dining
Bathroom
Hardwood Floor
Exercise Equipment
Plant
Gym
