Diplomat Healthcare

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  • Interior

    A cozy and modern living space featuring a fireplace, seating area, and dining table.

  • Decor

    A clean and modern restroom featuring white walls, an accessible sink, and thoughtful design elements.

  • Bedroom

    A well-lit hospital room featuring a bed, a comfortable chair, and minimalistic decor.

  • Dining

    A spacious and inviting dining area featuring wooden tables, comfortable chairs, and tasteful decor.

  • Bathroom

    A clean and modern restroom with accessible features.

  • Hardwood Floor

    A clean, organized medical or salon room featuring chairs and modern furnishings.

  • Exercise Equipment

    A well-equipped physical therapy room featuring exercise bars, rehabilitation equipment, and ample space for patient exercises.

  • Plant

    A cozy hospital room featuring a bed, a chair, and warm wooden accents.

  • Gym

    A spacious fitness room equipped for rehabilitation and exercise, featuring various machines and a ballet bar.

Diplomat Healthcare

9001 West 130Th Street, North Royalton, OH 44133

For more information about senior living options: (844) 490-3973

3.1 from 11 reviews
5 stars
4
4 stars
2
3 stars
0
2 stars
1
1 stars
4

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at the Diplomat has been very attentive and provided excellent care.
  • pro The facility is well taken care of with good kind competent staff and administration.
  • pro The therapy sessions at the Diplomat helped a patient recover quickly.
  • pro The communication with families and involvement in overseeing residents' stay is praised.
  • pro The nurses and nurse aids provide great care and make family members comfortable leaving their loved ones at the facility.

Cons

  • pro The facility is neglectful in the care of residents in the locked dementia unit.
  • pro The staff members do not call back or their voicemail is full.
  • pro The office staff does not communicate with the nurse on weekends.
  • pro The personal belongings of a resident were missing and no one at the facility had any knowledge or information about it.
  • pro Residents are allowed to roam without supervision, leading to misplaced personal items and potential harm from other residents.
  • pro The patients in the memory unit are not checked on regularly, resulting in them being left in filth for hours.
  • pro There needs to be more attention and care for the patients, including bathing and cleaning them after meals or accidents.
  • pro The common areas of the facility are unclean with a horrible stench and unsanitary conditions on tables and chairs.
  • pro Staff members can be rude, detached, and neglectful towards residents, leaving them unkept and ignored.
  • pro There is a lack of adequate staffing, leading to an insufficient level of care for residents' needs.

Review

The Diplomat facility, particularly its locked dementia unit, has garnered a mixed and diverse spectrum of reviews reflecting stark contrasts in the quality of care provided to residents. While some families express genuine satisfaction with the services rendered to their loved ones, others raise serious concerns about neglectful practices that compromise resident welfare. This varied feedback paints a complex picture that potential clients must navigate carefully when considering the facility for their relatives.

Several reviewers have recounted negative experiences, particularly highlighting issues of neglect and inadequate staffing levels. One family member reported alarming incidents involving physical harm to their loved one, including multiple falls and assaults by other residents, compounded by insufficient oversight from staff members. Such accounts suggest a troubling lack of vigilance in monitoring residents, who are allowed to roam freely without proper supervision. Assertions were made that personal items frequently went missing, indicating disarray within the facility's operations. For those submitting complaints about care standards, responses?or rather the absence thereof?have further fueled dissatisfaction; reports filed were closed without any follow-up communication from management.

Conversely, positive testimonials exist showcasing a segment of families who have found comfort and assurance in the quality of care their loved ones received at Diplomat. Some individuals emphasize the importance of family involvement in managing care within such facilities; they advocate for active oversight as essential for ensuring high standards are met consistently. Reviews praising attentive staff members highlight how important relationships between caregivers and families are in helping nursing home residents feel safe and well cared for during their stay.

Moreover, it?s noteworthy that certain caregivers are commended for their genuine compassion towards residents and their families alike; these individuals foster an encouraging environment where patients can thrive through dedicated therapy sessions aimed at rehabilitation. A reviewer recounted how their grandfather was able to regain mobility following comprehensive therapy at the facility. This positive narrative stands out against many others characterized by frustrations regarding administrative inefficiencies or unresponsive staff.

Nevertheless, challenges related to cleanliness and maintenance loom large among critical feedback on The Diplomat. Descriptions point towards unsanitary conditions within common areas filled with debris and unpleasant odors that create discomfort not only for residents but also for visitors seeking to connect with loved ones there. Concerns about insufficient monitoring procedures emerge as well; narratives indicate a perceived lack of control over resident behavior leads to unsettling environments wherein safety is called into question.

In summary, while The Diplomat has its defenders touting commendable patient care experiences rooted in supportive staff interactions and successful rehabilitation outcomes, contrasting voices emerge lamenting poor management practices leading to neglect. These discrepancies underline an urgent need for prospective clients to undertake diligent research before entrusting this or any similar institution with the care of vulnerable family members suffering from conditions like dementia or requiring lasting support services. Ensuring that caregivers possess both competence and compassion should be paramount when making this significant decision involving elder care needs.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (6 miles away) Cleveland-Hopkins International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Diplomat Healthcare in North Royalton, OH is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services designed to enhance the quality of life for its residents.

The community boasts a variety of amenities, including a beauty salon where residents can pamper themselves, cable or satellite TV in each room for entertainment, and community operated transportation for convenient outings. A computer center is available for residents to stay connected with their loved ones, while a fully furnished option ensures comfort and convenience. The gaming room provides a fun space for socializing and friendly competitions.

For those who enjoy spending time outdoors, Diplomat Healthcare features a beautiful garden and outdoor space where residents can relax and soak up the sunshine. Housekeeping services are provided to ensure a clean and comfortable living environment at all times. Residents can enjoy delicious meals prepared by the professional culinary team in the dining room, offering restaurant-style dining experiences.

The community also offers an array of care services to support residents' needs. A 24-hour call system provides peace of mind knowing that help is always just a button away. Assistance with daily activities such as bathing, dressing, and transfers is readily available. The dedicated staff members are experienced in medication management, ensuring that residents receive their medication accurately and on time. In addition, there are special dietary options available to cater to individual needs.

Diplomat Healthcare promotes an active lifestyle with various activities scheduled throughout the day. Residents can take advantage of fitness programs to maintain their physical well-being or join planned day trips for exploration outside the community. There are resident-run activities where individuals can showcase their talents or share their hobbies with others.

Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby provide easy access to essential services outside the community.

With its comprehensive amenities, exceptional care services, engaging activities, and convenient location, Diplomat Healthcare offers seniors an enriching and fulfilling assisted living experience.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.9 miles)
  • Discount Drug Mart (2 miles)
  • Marc's Stores (2.4 miles)
  • Discount Drug Mart (3.2 miles)
  • CVS Pharmacy (3.3 miles)

Parks

  • Surrarrer Park (0.8 miles)
  • James Day Park (1.7 miles)
  • Strongsville Wildlife Area (2.1 miles)
  • Metroparks Mill Stream Run Reserve North (3.1 miles)
  • Cleveland Metroparks - Big Creek Reservation (4.3 miles)
  • Rocky River Reservation (6.8 miles)
  • Bain Park (7.6 miles)

Restaurants

  • Kosta & Vics Restauran (1.4 miles)
  • Niko's Bar & Gyros (2 miles)
  • Divot's Sports Bar (2.4 miles)
  • Chick-Fil-A (2.7 miles)
  • Rosewood Grill (2.7 miles)
  • Taco Bell (2.8 miles)
  • McDonald's (3 miles)

Cafes

  • Starbucks (2 miles)
  • Starbucks (6.2 miles)
  • Metropolitan Coffee (7.3 miles)
  • Panera Bread (7.5 miles)

Physicians

  • Ent Allergy Health (2.1 miles)
  • Southwest Family Physicians (3.1 miles)
  • Allergy Diagnostic (4.1 miles)
  • Cuyahoga County Board of Health (4.7 miles)
  • Digestive Disease Consultants (7.2 miles)

Theaters

  • Cinemark 383 Strongsville (3 miles)

Hospitals

  • Benchmark Imaging Group (3.2 miles)
  • Medina General Hospital (7.5 miles)
  • CCF Fairview Hospital (7.6 miles)
  • Cleveland Clinic - Fairview Hospital (7.6 miles)

Transportation

  • Cleveland-Hopkins International Airport (CLE) (5.3 miles)
  • Concourse C (5.3 miles)
  • TSA Checkpoint C (5.4 miles)
  • United Airlines Ticket Counter (5.4 miles)
  • American Airlines Ticket Counter (5.4 miles)
  • Concourse B (5.5 miles)
  • Hertz Rent A Car (6.1 miles)

Places of Worship

  • St Ambrose Endowment Foundation (7.1 miles)
  • St Matthew's Episcopal Church (8 miles)

Frequently Asked Questions

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