Falling Water Healthcare Center in Strongsville, OH
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18840 Falling Water, Strongsville, OH 44136
For more information about senior living options: (844) 490-3973
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Julie at the front desk is phenomenal, always so sweet and kind. Scott and Carol in therapy are the best, delivering excellent therapy. The food has improved this year and is praised by the cooks. Debbie at the front desk is a polite and kind receptionist. The administrator Lena is available to listen and makes residents feel like family. Savannah, the Admissions Director, is very kind and helpful. Falling Water is a beautiful facility with exceptional staff. The social service team is the best and always knows the answers.
The food is bland and usually arrives cold. The facility is severely understaffed, causing long waits for call bells to be answered. The staff permit smoking in non-smoking areas and do not enforce policies. Residents are left in dirty conditions and neglected. Pain medications are not administered as prescribed, hindering therapy. The building smells of urine and many rooms are dirty. The staff are rude, uncommunicative with families, and neglectful. The meals consist mainly of untoasted white bread, canned fruit, and frozen foods. Promises about care or services (e.g., dialysis) are not kept; essential treatments are missed. Some aides trash-talk behind closed doors and staff members display a lack of professionalism.Falling Water Healthcare Center in Strongsville is best suited for families prioritizing strong rehabilitation services and a warm, seemingly family-oriented care culture. The facility earns its strongest credibility from a therapy department that many reviewers describe as excellent, with both physical and occupational therapy teams delivering tangible progress. Several residents and families highlight a front-line staff that, when at its best, treats residents with kindness, and the Admissions and Social Work teams that help coordinate care and connect families with needed services. For long-term residents who value a home-like atmosphere and consistent, attentive therapy, Falling Water can be a solid match.
That said, this community demands caution for families with high safety or reliability expectations. A substantial thread in the reviews centers on understaffing and inconsistent response times to call bells, with reports of delays ranging from minutes to hours. Medical management and daily needs can suffer when staffing is thin or uneven, and there are repeated concerns about medication handling, dehydration, and lapses in care that leave families anxious. Several families also allege rude or neglectful behavior, poorly maintained facilities, and meals that arrive cold or without the promised attention to dietary needs. These experiences are not isolated; they appear across many posts and paint a picture that cannot be ignored.
The balance between pros and cons is nuanced. When therapy is the priority, the positives often outweigh the negatives: therapy teams are frequently praised for skill and dedication, and residents who need rehabilitation or wound care, for example, often report meaningful gains and a sense of progress. The leadership and social-work functions are repeatedly cited as strengths, with admissions staff and case management described as capable and supportive. Cleanliness and a generally welcoming appearance are cited by many, and some families report that the staff go above and beyond to help their loved ones. However, those improvements do not erase the gravity of concerns about staffing levels, inconsistent meal quality, and the troubling anecdotes of neglect or delayed care that recur in the feedback.
For families considering Falling Water, a practical consultation approach is essential. During tours, press for transparent staffing data: nurse-to-resident ratios per shift, actual call-bell response times, and the availability of a supervising clinician or DON on the floor. Ask to observe a meal service and evaluate whether dietary needs are respected and whether meals arrive warm. Inquire about medication management processes, recent medication reconciliation practices, and how quickly new orders are implemented. Seek out opportunities to talk with the therapy director and social worker to understand care coordination for both short-term rehab and longer-term needs. If possible, request a recent floor plan of activity calendars, and verify that meaningful activities remain available beyond peak therapy times.
Management dynamics matter at Falling Water. Multiple testimonials point to a recently energized leadership environment, with praise for the administrator and nursing leadership who are described as approachable and hands-on. Admissions and social-work professionals are frequently singled out for responsiveness, and a number of reviews emphasize that when concerns are raised, the administration team addresses them promptly. Still, the broad spectrum of resident experiences suggests there is variability across shifts and units. Families should enter with a clear plan for escalation and a predefined set of expectations that must be met, not only for therapy outcomes but for daily care delivery and respectful communication.
The bottom-line recommendation is decision-focused: Falling Water can be a strong choice for rehab-focused families who prioritize therapy quality, a welcoming initial impression, and active social-work coordination. It is less suitable for anyone whose non-negotiables include consistently reliable nursing attention, flawless medication oversight, and consistently palatable, timely meals. Families with prior red flags around staffing and safety should approach with heightened due-diligence, insist on concrete service agreements, and pursue corroboration from current residents and recent families. In short, Falling Water offers meaningful upside for rehab and long-term care when the care plan is tightly managed and staffing is reliably structured; without that, the risk of unresolved concerns remains too high for those who cannot compromise on basic safety and responsiveness. Schedule a thoughtful tour, engage Savannah in Admissions early, and demand a clear, written plan that aligns therapy goals with daily care expectations before making a final commitment.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Falling Water Healthcare Center in Strongsville, OH is a premier assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. The community features a beauty salon for those seeking personal grooming services, as well as cable or satellite TV for entertainment purposes. Community-operated transportation is available to ensure residents can easily access off-site activities and appointments.
For those looking to stay connected in the digital age, Falling Water Healthcare Center offers a computer center with Wi-Fi/high-speed internet. Residents can enjoy delicious meals in the dining room with restaurant-style service or utilize the kitchenette to prepare their own meals if desired. Housekeeping services are provided to ensure a clean and comfortable living environment.
The community also boasts several recreational facilities, including a fitness room where residents can partake in physical activities to maintain their health and wellness. A gaming room provides opportunities for socializing and entertainment, while outdoor spaces such as gardens offer tranquility and fresh air.
Residents have access to private bathrooms for their convenience and privacy. A small library is available for reading enthusiasts, and telephone services are provided for easy communication with loved ones. Move-in coordination makes the transition into this assisted living community seamless.
In terms of care services, Falling Water Healthcare Center offers 24-hour call system and supervision to ensure the safety of its residents at all times. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers when needed. Medication management is provided to help residents take their medications correctly and on time.
The mental wellness program assures that residents' emotional well-being is prioritized alongside their physical health. Special dietary restrictions are accommodated by offering diabetes diets and other specific meal preparations according to individual needs. Transportation arrangements are made for non-medical purposes as well as for doctors' appointments.
Falling Water Healthcare Center promotes an active lifestyle through various activities such as fitness programs, planned day trips, and daily scheduled activities. Concierge services are available to cater to residents' personal needs and preferences. The community is conveniently located near cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals for easy access to additional amenities and healthcare options.
Overall, Falling Water Healthcare Center provides a comfortable and enriching assisted living experience with a variety of amenities and care services to support the well-being and independence of its residents.
Falling Water Healthcare Center is located at 18840 Falling Water, Strongsville, OH 44136 in Cuyahoga County, Ohio
Falling Water Healthcare Center on seniors.fyi includes 13 photos including images showing interior, decor, office, windows, lobby, waiting area, artwork, dining, and more.
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Interior
Decor
Living Room
Building
Bedroom
Windows
Dining
Landscaping
Lighting
Artwork
Lobby
Office
Gym
