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Falling Water Healthcare Center in Strongsville, OH

Falling Water Healthcare Center is a nursing home community in Strongsville, OH.

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Falling Water Healthcare Center in Strongsville, OH

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  • Interior

    A modern office meeting room with a conference table and chairs, featuring a glass wall and wooden flooring.

  • Decor

    A spacious restaurant dining room with elegantly set tables, large arched windows, and floral decorations.

  • Living Room

    A cozy living room setup with patterned chairs, a coffee table, and a television on the wall.

  • Building

    A well-lit hallway featuring bamboo-themed artwork and a wooden floor.

  • Bedroom

    A clean and well-organized hospital room with a single bed near a large window.

  • Windows

    A comfortable lobby with armchairs, a fireplace, and a TV.

  • Dining

    A welcoming dining area featuring modern furniture and a cozy atmosphere.

  • Landscaping

    A welcoming hospital lobby featuring large landscape artwork and a warm wooden floor.

  • Lighting

    A serene and modern hallway featuring decorative artwork and wooden flooring.

  • Artwork

    A modern conference room featuring a large wooden table surrounded by ergonomic chairs, complemented by vibrant floral artwork on the walls.

  • Lobby

    A cozy waiting area featuring comfortable chairs and a modern design.

  • Office

    A welcoming reception area with a contemporary design.

  • Gym

    The Fitness 360 logo displayed prominently in a modern gym setting.

18840 Falling Water, Strongsville, OH 44136

For more information about senior living options: (866) 208-4318

3.7 from 115 reviews
5 stars
69
4 stars
8
3 stars
2
2 stars
2
1 stars
34

Overall Review of Falling Water Healthcare Center

caveat 12 reviews mention this

Food quality is a frequent concern

Residents describe meals arriving cold or lacking flavor at times.

Several reviews mention bland food and trays that are not properly warm, including reports of cold breakfast and cold dining room service. Some residents also describe not getting the right food or portions as expected, and a few mention missing items like condiments and beverages. A smaller number of reviews say the food has improved and praise specific cooks, but the cold/bland issue comes up repeatedly. The community also offers restaurant-style dining and diets like diabetic and special dietary restrictions.

  • A spacious restaurant dining room with elegantly set tables, large arched windows, and floral decorations.
  • A welcoming dining area featuring modern furniture and a cozy atmosphere.
common 25 reviews mention this

Staff warmth shows up in reviews

Many residents and families describe friendly, caring staff.

A large share of reviews say staff are polite, kind, and responsive when residents or families have questions or needs. Multiple comments highlight specific roles and individuals, including nurses, aides, and social work support, with residents describing compassionate care and feeling welcomed. Some reviews also connect good experiences to day-to-day organization and keeping the building clean. That positive tone isn’t universal, but it is one of the most consistent themes across reviews.

caveat 7 reviews mention this

Care timing and staffing are questioned

Call bell response and staffing levels are described as inconsistent.

A recurring concern is that help can take too long, including reports of delayed call light responses that may be 1 to 2 hours. Some reviews also describe being left without needed assistance, including accounts of residents waiting for care for extended periods. A few reviews frame this as an understaffing challenge while describing otherwise caring staff. Overall, residents report both caring interactions and situations where they felt support was not prompt enough.

differentiator 6 reviews mention this

Therapy support is often praised

Physical and occupational therapy is a standout in many reviews.

Many reviews point to therapy as a key reason for improvement, with residents crediting physical and occupational teams for helping them walk again or return toward their baseline. Several comments specifically praise the therapy staff’s professionalism and the quality of sessions during rehab stays. Even when other parts of the experience were criticized, therapy departments are still repeatedly called out as a strength. The community’s schedule of scheduled daily activities and wellness programming aligns with the way residents describe structured rehab support.

caveat 6 reviews mention this

Medication and follow-through can fail

Some reviews describe missed medications and problems with follow-through.

Several reviews describe medication management failures, including pain medicines not being given as requested, missing or delayed meds, and difficulty getting calls returned or orders updated. There are also reports of residents not receiving care they needed as expected, such as limited therapy follow-through or care problems during short stays. Some families describe serious outcomes they attribute to those gaps, while others report more positive nursing experiences. Together, the reviews suggest that medication and care coordination may depend heavily on the specific situation and unit.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 135 resident community capacity 135 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (6 miles away) Cleveland-Hopkins International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Hospitals

  • Benchmark Imaging Group (0.4 miles)
  • Medina General Hospital (6 miles)
  • CCF Fairview Hospital (8.7 miles)
  • Cleveland Clinic - Fairview Hospital (8.7 miles)

Restaurants

  • Mitchell's Ice Cream (0.6 miles)
  • TGI Friday's (0.7 miles)
  • Condado Tacos (0.9 miles)
  • The Rail (0.9 miles)
  • Rosewood Grill (1.1 miles)
  • Chick-Fil-A (1.2 miles)
  • Chipotle Mexican Grill (1.3 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Discount Drug Mart (1.4 miles)
  • Discount Drug Mart (1.5 miles)
  • Marc's Stores (1.8 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.4 miles)

Theaters

  • Cinemark 383 Strongsville (1.3 miles)

Parks

  • Strongsville Wildlife Area (1.4 miles)
  • Metroparks Mill Stream Run Reserve North (1.9 miles)
  • Surrarrer Park (2.2 miles)
  • James Day Park (4.3 miles)
  • Rocky River Reservation (6.3 miles)
  • Cleveland Metroparks - Big Creek Reservation (6.8 miles)
  • Bain Park (8 miles)

Physicians

  • Allergy Diagnostic (1.7 miles)
  • Southwest Family Physicians (3.2 miles)
  • Ent Allergy Health (3.4 miles)
  • Digestive Disease Consultants (6.2 miles)
  • Cuyahoga County Board of Health (6.6 miles)

Cafes

  • Starbucks (1.8 miles)
  • Panera Bread (6.1 miles)
  • Starbucks (7.9 miles)
  • Starbucks (8.7 miles)

Places of Worship

  • St Ambrose Endowment Foundation (5.2 miles)

Transportation

  • Concourse C (5.8 miles)
  • TSA Checkpoint C (5.9 miles)
  • United Airlines Ticket Counter (6 miles)
  • Cleveland-Hopkins International Airport (CLE) (6 miles)
  • Concourse B (6 miles)
  • American Airlines Ticket Counter (6 miles)
  • Hertz Rent A Car (6.8 miles)

Frequently Asked Questions

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