Shurmer Place at Altenheim

Pros

• The staff at Shurmer Place is incredibly caring and compassionate, providing exceptional support to residents and their families.
• Residents feel at home and maintain their independence in a friendly and welcoming environment.
• The facility is clean, attractive, and offers a wonderful atmosphere that enhances the quality of life for its residents.
• Families appreciate the attentive service from the staff, who are responsive to concerns and inquiries.
• Residents enjoy nutritious meals prepared by a dedicated culinary team focused on balancing health and taste.
• The continuum of care available on campus provides peace of mind for families, knowing that additional services are easily accessible if needed.
• Many individuals highly recommend Shurmer Place as a gem for assisted living due to its supportive community and warmhearted staff.

Cons

• The reviewer expressed concern that the staff at Shurmer Place failed to recognize the signs of a stroke in their mother and inadequately responded to her condition, highlighting poor nursing judgment.
• A family member reported that after their mother suffered a stroke, they were only notified five hours later, which they deemed unacceptable and distressing.
• Another reviewer mentioned difficulties in obtaining medical records after their mother's death, indicating a lack of communication and responsiveness from the facility.
• A comment noted that the facility felt more like a nursing home than assisted living, describing it as restrictive despite its cleanliness and attractiveness.
• Overall experiences were marked by instances where families felt neglected or dissatisfied with the communication regarding their loved ones' health conditions.

Review

Shurmer Place, an assisted living facility located in Strongsville, has garnered a significant number of reviews reflecting a range of experiences from families who have entrusted their loved ones to its care. Many reviewers emphasize the exceptional quality of care provided by the staff, noting that they consistently demonstrate love, compassion, and dedication toward their residents. For example, one family shared their heartfelt gratitude for the incredible support received during their difficult times as they navigated the challenges of caring for aging parents. The review mentioned the genuine connections formed between staff members and residents, highlighting moments where aides and nurses hugged and cried with them while expressing how honored they felt to care for their family.

The physical environment at Shurmer Place is another point of praise among reviewers. The facility is described as clean and well-maintained, with beautiful rooms that contribute to a welcoming atmosphere. Families appreciate not only the aesthetics but also the cozy feeling it provides. One reviewer stated that despite the necessary transition into assisted living being daunting for some residents at first, many discover a sense of home within these walls. Activities designed to foster social interaction and engagement also play a pivotal role in encouraging residency satisfaction.

Families specifically highlighted numerous staff members for their dedication and kindness in caring for seniors at Shurmer Place. Individuals like Donna, Crystal, and Judy received special shout-outs from reviewers who felt grateful for their personalized attention and warmth toward residents. The directors were noted for being exceptionally approachable; one reviewer mentioned that they were always available—whether it be on weekends or even during vacations—to address any concerns or questions posed by families, further instilling a sense of trust among those utilizing the services.

Additionally, several reviews pointed out events hosted by Shurmer Place that aim to bring joy and community togetherness among residents. For instance, evenings filled with music at celebrations like Octoberfest were described positively as enjoyable experiences for both residents and visiting families alike. Such initiatives not only enhance quality of life but also reflect on how much effort management puts into creating an engaging living environment.

Contrasting this positive feedback are some troubling accounts regarding medical management within Shurmer Place. A few families expressed deep concern over instances where signs indicating potential health emergencies went unaddressed or were handled poorly by staff members—a situation particularly distressing when elder patients faced serious conditions such as strokes. These alarming experiences led some families to feel disheartened after witnessing lapses in communication regarding health changes; they expected more immediate responses considering medical power-of-attorney rights should have ensured effective oversight.

In conclusion, while most reviews showcase Shurmer Place as an outstanding option for assisted living—highlighting warm staff relationships, cleanliness, engaging activities—the negative accounts cannot be ignored entirely either; these reflections drive home critical lessons about vigilance concerning elderly healthcare management practices within all such facilities moving forward. Families seeking placement options are encouraged to visit personally while evaluating these environments closely so they can make fully informed decisions tailored best to meet individual needs.

This part of Strongsville, Ohio offers a wide range of amenities and services that cater to the needs of seniors. In close proximity, there are several physicians' offices specializing in allergy, family medicine, digestive health, and more. Pharmacies and hospitals are also conveniently located within a few miles. For dining options, there are popular restaurants such as The Rail and TGI Friday's nearby. Seniors can enjoy leisurely walks in the picturesque parks like Strongsville Wildlife Area and Metroparks Mill Stream Run Reserve North. Additionally, easy access to Cleveland-Hopkins International Airport provides convenient travel options when needed. Overall, this area provides a peaceful and well-equipped environment for senior living with various opportunities for recreation and healthcare access.

Physicians

• Allergy Diagnostic (0.3 miles)
• Southwest Family Physicians (4.7 miles)
• Ent Allergy Health (4.8 miles)
• Digestive Disease Consultants (4.8 miles)
• Cuyahoga County Board of Health (8 miles)

Pharmacies

• Marc's Stores (0.4 miles)
• CVS Pharmacy (0.7 miles)
• Discount Drug Mart (1.4 miles)
• Discount Drug Mart (2.9 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (4 miles)

Restaurants

• The Rail (0.8 miles)
• TGI Friday's (0.8 miles)
• Chipotle Mexican Grill (0.9 miles)
• Condado Tacos (0.9 miles)
• Mitchell's Ice Cream (0.9 miles)
• Rosewood Grill (1.1 miles)
• Chick-Fil-A (1.2 miles)

Theaters

• Cinemark 383 Strongsville (0.8 miles)

Hospitals

• Benchmark Imaging Group (1.7 miles)
• Medina General Hospital (4.6 miles)
• CCF Fairview Hospital (10.2 miles)
• Cleveland Clinic - Fairview Hospital (10.2 miles)

Parks

• Strongsville Wildlife Area (1.7 miles)
• Surrarrer Park (3.2 miles)
• Metroparks Mill Stream Run Reserve North (3.4 miles)
• James Day Park (5.4 miles)
• Rocky River Reservation (7.7 miles)
• Cleveland Metroparks - Big Creek Reservation (8 miles)
• Hinkley Reservation (8.4 miles)

Cafes

• Starbucks (3.2 miles)
• Panera Bread (4.7 miles)
• Starbucks (9.1 miles)
• Starbucks (9.9 miles)

Places of Worship

• St Ambrose Endowment Foundation (3.7 miles)
• St Matthew's Episcopal Church (10 miles)

Transportation

• Concourse C (7.3 miles)
• TSA Checkpoint C (7.4 miles)
• United Airlines Ticket Counter (7.4 miles)
• Cleveland-Hopkins International Airport (CLE) (7.5 miles)
• Concourse B (7.5 miles)
• American Airlines Ticket Counter (7.5 miles)
• Hertz Rent A Car (8.3 miles)