Altenheim
Save18627 Shurmer Road, Strongsville, OH 44136
For more information about senior living options: (844) 490-3973
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The collection of reviews about Altenheim paints a facility that elicits a broad spectrum of experiences. On one hand, there are sharp, almost cautionary statements from those who felt the staff were incompetent, care was minimal, and calls were routinely unanswered. Some reviewers urged others to choose a different facility, describing a sense that therapy was sparse and that the operation was marked by laziness and poor responsiveness. Those voices emphasize a contrast between appearances and actual care, suggesting that a nice look can mask deeper organizational deficiencies.
Yet the narrative is not uniform. A number of reviewers recount deeply positive experiences that center on compassion, warmth, and high-quality caregiving. One family described the decision to place their father in Altenheim as one of the hardest and ultimately the most life-affirming choice, noting that the staff treated him "like they were their dad" and that the time there was characterized by love and the highest possible quality of care in his last months. This perspective is echoed by others who felt the caregivers brought a familial level of attention, comfort, and dignity to their loved ones, transforming difficult transitions into peaceful and meaningful experiences.
Another voice from the community speaks to a caregiver's own stay at Altenheim, praising the quality of care during a three-week period. The reviewer highlighted a large, clean private room, comfortable surroundings, excellent and varied food, and, above all, the compassionate people who worked there. The message from this account is clear: for someone facing rehabilitation or extended care, Altenheim can be a place of comfort, encouragement, and gratitude, where staff are described as kind and attentive and where the patient felt well cared for.
Memory care and overall facility operations also appear in a dual light. Some reviewers emphasize the strength of Altenheim's memory care, noting enthusiastic staff interactions, engaging daily activities, and a culture of respect and connection where staff remember residents' names and family members feel welcome. One particularly glowing account praises how memory care residents are supported by a team that is described as loving and dedicated, with suggestions that the environment supports participation, weight gain through good meals, and a nurse on site around the clock. However, there is a cautionary note within the memory care context as well: some reviewers warn that residents in memory care can become sedentary, and without regular activity and vigilantly monitored walking, edema can develop. This underscore points to the broader truth that good memory care requires consistent staffing, programming, and proactive care.
A few accounts center on rehabilitation and recovery, with several reviewers celebrating faster-than-expected progress. One person recounts being transferred from a hospital and experiencing robust therapy and supportive nursing care that helped them regain strength much more quickly than anticipated. Another family member credits the care team with facilitating a smooth transition from hospital to home through attentive therapy, strong nursing support, and detailed updates, underscoring the sense that Altenheim can be an effective partner in rehabilitation when the team is aligned with the patient's goals.
Family testimonies also highlight the positive impact of specific staff members and the collaborative approach with hospice when the time comes. One review lauds Audra for providing consistent updates about a loved one's condition, while another celebrates the dedication of Beth Seese, the director of nursing for memory care, and describes her staff as "angels" who delivered compassionate, high-quality care during a difficult health episode. The overarching sentiment in these accounts is that, when well-led and well-staffed, Altenheim Memory Care can feel like a space where residents are treated with dignity, respect, and sincere affection.
Not all experiences align with the most favorable narratives, however. Several reviews point to significant concerns that merit attention. Some families report that nurses were overloaded and spread thin, with delays in seeing a nurse for extended periods and hot foods not always available from dietary services. Others describe a pattern of short-staffing that affected the consistency and responsiveness of care, including longer wait times for assistance and questions about the attentiveness of staff. These accounts remind readers that even the most well-intentioned facilities can struggle with resource constraints, and they underscore the need for adequate staffing and reliable communication.
There are also troubling episodes described in stark terms. A few reviewers recount incidents suggesting neglect or insufficient transparency, such as a patient with advancing needs who was left unattended for extended periods, issues with bedsores, and mold on a water cup. One detailed account alleges that a mother who had been able to feed herself and participate in activities lost these abilities during a stay, with numerous missed opportunities for engagement, and a discharge that lacked a formal plan or timely communication. The account concludes with a direct admonition against choosing Altenheim, underscoring the pain and loss that families experience when trust is betrayed or care falls short of expectations.
Finally, one of the most vivid and emotionally resonant reviews centers on the memory care unit's extraordinary care, painting a picture of a clean, inviting facility where residents thrive on companionship and purposeful activity. The description emphasizes that the memory care environment can feel like a sanctuary, with staff who are attentive to both residents and families, a culture of compassion, robust infection control, and a daily rhythm of meaningful programs. For families navigating difficult dementia journeys, this narrative offers a compelling image of what well-executed memory care can look like when leadership, staff, and family partnerships align.
Taken together, the reviews present a nuanced portrait of Altenheim. The facility appears capable of delivering profoundly positive, life-affirming care - where residents feel cherished, activities are meaningful, and staff demonstrate extraordinary dedication - while also facing challenges related to staffing, communication, and occasional lapses in care that profoundly affect families' trust and experience. This spectrum suggests that outcomes at Altenheim may hinge heavily on the specific unit, the leadership in place, and the availability of adequate staffing and resources at any given time. For families considering this facility, the accounts offer a learning landscape: seek clarity on staffing levels, communication protocols, and how therapy and activities are scheduled, and pay attention to how the facility handles discharge planning, medication documentation, and safety incidents.
Located in Strongsville, Ohio, this assisted living community offers a wide range of care services to cater to the individual needs of its residents. With a focus on Memory Care and Skilled Nursing Facility services, the community ensures that specialized care is provided for those with memory impairments or requiring skilled nursing assistance.
The amenities at this community are designed to enhance the overall well-being and comfort of its residents. From a beauty salon to keep residents looking their best to fully furnished living spaces for convenience, the community provides everything needed for a comfortable lifestyle. For entertainment and socializing, there are various spaces available such as a gaming room, small library, and fitness room. The dining options are top-notch with restaurant-style dining and special dietary restrictions being accommodated.
In terms of care services, residents can expect 24-hour supervision and access to assistance with daily activities such as bathing, dressing, and transfers. Medication management is also provided to ensure proper adherence and safety. Mental wellness programs are available for those needing extra support in managing cognitive impairment. Transportation arrangements can be made both for non-medical purposes as well as for doctor's appointments.
The location of this assisted living community is ideal, with various amenities nearby. There are two cafes within reach for residents to enjoy a cup of coffee or tea. Additionally, there are multiple parks nearby offering opportunities for outdoor recreation and relaxation. With many pharmacies in close proximity, medication needs can be easily met. Physicians' offices are conveniently located as well, ensuring easy access to healthcare professionals. Residents will have plenty of options when it comes to dining out with 20 restaurants in the vicinity. A place of worship and theaters provide opportunities for spiritual fulfillment and cultural experiences respectively. Lastly, there are two hospitals nearby which offer peace of mind knowing that medical care is easily accessible in case of emergencies.
Overall, this assisted living community in Strongsville provides a comprehensive range of care services along with numerous amenities and convenient access to nearby facilities. It aims to create a comfortable and enriching living environment for its residents, promoting their well-being and ensuring their needs are met.
Altenheim is located at 18627 Shurmer Road, Strongsville, OH 44136 in Cuyahoga County, Ohio
Altenheim's range of services is designed to cater specifically to the unique needs of residents with dementia or Alzheimer's disease, ensuring their comfort and well-being. Assistance with dressing and bathing not only helps residents maintain personal hygiene and dignity but also reduces confusion during these routine tasks. Medication management ensures timely administration and adherence to prescribed treatments, which is crucial in managing symptoms effectively. Meal preparation and service provide nutritious meals tailored to dietary requirements, fostering both physical health and social interaction during mealtimes. Support with activities of daily living promotes independence while improving quality of life, as staff assist with transfers safely to prevent falls. The 24-hour supervision offers a secure environment where residents receive immediate help if needed, contributing to their overall safety. Furthermore, the specialized memory care programming, along with a dedicated mental wellness program addressing mild cognitive impairment, focuses on stimulating cognitive function through engaging activities tailored to individual capabilities, thereby enhancing their mental health and emotional well-being.
Altenheim on seniors.fyi includes 9 photos including images showing painting, art, interior, assistance, reception, and more.
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