Altenheim in Strongsville, OH

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Altenheim in Strongsville, OH

18627 Shurmer Road, Strongsville, OH 44136

For more information about senior living options: (844) 490-3973

3.9 from 57 reviews
5 stars
38
4 stars
1
3 stars
3
2 stars
4
1 stars
11

Assisted Living Memory Care Skilled Nursing Facility

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    Overall Review of Altenheim

    Pros

    • pro The staff provided excellent, compassionate care.
    • pro The food was excellent and the variety was impressive.
    • pro They treated residents like family, with love and personal attention.
    • pro The memory care facility is beautiful, clean, and offers engaging activities.
    • pro The staff know residents by name and consistently show respect.
    • pro A nurse is on site 24/7 and answers are readily available.
    • pro Altenheim Memory Care is highly recommended for dementia care and is described by families as a blessing.

    Cons

    • pro The facility looks nice, but the staff are completely incompetent and the care is minimal.
    • pro The resident received very little therapy, and the facility was basically a waste of time.
    • pro The staff do not return calls, are never available, and are lazy.
    • pro Administrators are money-oriented and admitted patients during a rotavirus outbreak, exposing residents to risk.
    • pro The resident was left in urine and stool for hours on multiple occasions.
    • pro There is a definite staffing shortage, leading to delays and poor care.
    • pro The director is not nice, uses confrontational logic, and there were elder abuse concerns with no apparent help.
    • pro In memory care, residents are kept in locked chairs for long periods, causing edema and decline.
    • pro The room lacked basic amenities like a working phone, clock, or TV, leaving residents to supply their own comforts.
    • pro Other residents were left unattended and not helped when they needed assistance.

    Review

    Altenheim Senior Living in Strongsville is best suited for families seeking steady, relationship-driven care for a loved one with memory impairment who prizes a warm, resident-centered culture over a flashy rehab experience. The Memory Care side is repeatedly praised for compassionate staff, people who know residents by name, and a atmosphere that feels like "home," with daily activities, friendly faces, and consistent personal attention. The not-for-profit ethos and emphasis on resident welfare also appeal to families who want a care setting where outcomes for residents come before profits. This is the place to consider if dementia care and ongoing companionship are the primary concerns, and if a long-term, stable environment matters more than rapid turnover or aggressive rehab timetables. It is not, however, the strongest match for families prioritizing intense, short-term rehabilitation or exceptionally predictable nursing responsiveness across all shifts.

    Those who may want to consider alternatives include families needing reliable, daily, high-intensity therapy with guaranteed schedules and strict timelines, or anyone seeking a facility known for near-immediate nurse responses around the clock. Across reviews, the staffing picture is mixed: some shifts and departments land superbly, while others suffer from being spread thin. Several families report long waits for assistance, calls that go unanswered, and concerns about staffing ratios that can affect both therapy delivery and routine daily care. Administrative priorities related to bed occupancy and cost have also sparked concern, suggesting that for some residents the care experience can feel contingent on staffing availability and leadership decisions rather than uniformly excellent care.

    The strongest offset to these concerns lies in the memory-care environment itself. In memory care, Altenheim often delivers on its promise of personalized, compassionate engagement. Families consistently describe staff who welcome visitors, remember residents, and create an atmosphere where residents participate in activities, enjoy meals, and feel valued. The care teams in memory units are frequently praised for coordinating with hospice when needed, maintaining clean, comfortable spaces, and ensuring family members receive timely updates. For families dealing with dementia, these elements - 24/7 nursing presence in memory care, a culture of kindness, and a well-maintained facility - can meaningfully offset some of the variability seen in other units. When memory care is the priority, Altenheim is frequently a credible, even excellent, choice.

    Yet non-memory care experiences reveal the stubborn friction points. Reports of neglect, delayed assistance, and lapses in basic daily care emerge with troubling consistency in some reviews. Bedsores, missed or delayed therapies, and inadequate communication about discharge plans have been documented, sometimes in the same facility that earns high marks in memory care. Outbreaks and infection concerns are also cited as warning flags in some accounts, underscoring the risk of inconsistency in care quality across units and shifts. In short, the positives in the dementia-focused environment do not completely cancel out the cautions raised about general skilled-nursing care, rehab tempo, or administrative priorities.

    For families weighing a decision, the practical path is clear. Visit with a focused checklist: request to speak with the director of nursing and the social worker, review the current care plan for the specific resident, and observe the memory care unit versus the general units. Ask pointed questions about staffing ratios by shift, the cadence of therapy sessions, and the process for escalating concerns or call-light delays. Probe the discharge-planning process, especially if short-term rehab might be a goal, and verify how physicians, therapists, and families receive updates. Observe activity calendars, meal quality, and the quality of interaction between staff and residents. The answers will reveal whether Altenheim's resident-first philosophy in memory care translates into consistent, dependable care across the board, or if the internal tensions seen in reviews will limit the facility's ability to deliver on every front.

    Overall, Altenheim represents a thoughtful option for families prioritizing dementia care and a family-like atmosphere, with a proven track record of compassionate, attentive memory-care services. It shines when memory-specific needs drive the decision and when stability and relational care take precedence over rapid rehab metrics. However, for those whose priority is reliable, uniform care across all services, or for families who must rely on aggressive, daily rehabilitation and immediate nursing responsiveness, alternatives should be seriously compared. The prudent approach is to match the care profile to the resident's needs: lean into Altenheim for memory-care excellence and a supportive, resident-focused culture, but keep a keen eye on staffing patterns, communication practices, and the potential for variability outside the memory unit.

    Features

    Housing

    • 170 resident community capacity 170 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cleveland-Hopkins International (7 miles away) Cleveland-Hopkins International (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Located in Strongsville, Ohio, this assisted living community offers a wide range of care services to cater to the individual needs of its residents. With a focus on Memory Care and Skilled Nursing Facility services, the community ensures that specialized care is provided for those with memory impairments or requiring skilled nursing assistance.

    The amenities at this community are designed to enhance the overall well-being and comfort of its residents. From a beauty salon to keep residents looking their best to fully furnished living spaces for convenience, the community provides everything needed for a comfortable lifestyle. For entertainment and socializing, there are various spaces available such as a gaming room, small library, and fitness room. The dining options are top-notch with restaurant-style dining and special dietary restrictions being accommodated.

    In terms of care services, residents can expect 24-hour supervision and access to assistance with daily activities such as bathing, dressing, and transfers. Medication management is also provided to ensure proper adherence and safety. Mental wellness programs are available for those needing extra support in managing cognitive impairment. Transportation arrangements can be made both for non-medical purposes as well as for doctor's appointments.

    The location of this assisted living community is ideal, with various amenities nearby. There are two cafes within reach for residents to enjoy a cup of coffee or tea. Additionally, there are multiple parks nearby offering opportunities for outdoor recreation and relaxation. With many pharmacies in close proximity, medication needs can be easily met. Physicians' offices are conveniently located as well, ensuring easy access to healthcare professionals. Residents will have plenty of options when it comes to dining out with 20 restaurants in the vicinity. A place of worship and theaters provide opportunities for spiritual fulfillment and cultural experiences respectively. Lastly, there are two hospitals nearby which offer peace of mind knowing that medical care is easily accessible in case of emergencies.

    Overall, this assisted living community in Strongsville provides a comprehensive range of care services along with numerous amenities and convenient access to nearby facilities. It aims to create a comfortable and enriching living environment for its residents, promoting their well-being and ensuring their needs are met.

    Nearby Places of Interest

    Physicians

    • Allergy Diagnostic (0.3 miles)
    • Southwest Family Physicians (4.7 miles)
    • Ent Allergy Health (4.8 miles)
    • Digestive Disease Consultants (4.8 miles)
    • Cuyahoga County Board of Health (8 miles)

    Pharmacies

    • Marc's Stores (0.4 miles)
    • CVS Pharmacy (0.7 miles)
    • Discount Drug Mart (1.4 miles)
    • Discount Drug Mart (2.9 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.2 miles)
    • CVS Pharmacy (4 miles)

    Restaurants

    • The Rail (0.8 miles)
    • TGI Friday's (0.8 miles)
    • Condado Tacos (0.9 miles)
    • Chipotle Mexican Grill (0.9 miles)
    • Mitchell's Ice Cream (0.9 miles)
    • Rosewood Grill (1.2 miles)
    • Chick-Fil-A (1.2 miles)

    Theaters

    • Cinemark 383 Strongsville (0.8 miles)

    Hospitals

    • Benchmark Imaging Group (1.7 miles)
    • Medina General Hospital (4.6 miles)
    • CCF Fairview Hospital (10.2 miles)
    • Cleveland Clinic - Fairview Hospital (10.2 miles)

    Parks

    • Strongsville Wildlife Area (1.7 miles)
    • Surrarrer Park (3.2 miles)
    • Metroparks Mill Stream Run Reserve North (3.4 miles)
    • James Day Park (5.4 miles)
    • Rocky River Reservation (7.7 miles)
    • Cleveland Metroparks - Big Creek Reservation (8 miles)
    • Hinkley Reservation (8.4 miles)

    Cafes

    • Starbucks (3.2 miles)
    • Panera Bread (4.7 miles)
    • Starbucks (9.1 miles)
    • Starbucks (9.9 miles)

    Places of Worship

    • St Ambrose Endowment Foundation (3.7 miles)
    • St Matthew's Episcopal Church (10.1 miles)

    Transportation

    • Concourse C (7.3 miles)
    • TSA Checkpoint C (7.4 miles)
    • United Airlines Ticket Counter (7.4 miles)
    • Cleveland-Hopkins International Airport (CLE) (7.5 miles)
    • Concourse B (7.5 miles)
    • American Airlines Ticket Counter (7.5 miles)
    • Hertz Rent A Car (8.3 miles)

    Frequently Asked Questions

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    Related Resources

    • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

      "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.

    • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

      Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.

    • delirium vs dementiaDelirium and Dementia: Unraveling the Key Differences

      Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.


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