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3.9 from 67 reviews
5 stars
45
4 stars
1
3 stars
3
2 stars
5
1 stars
13
Overall Review of Altenheim
differentiator9 reviews mention this
Memory care focuses on dementia support
Memory care residents receive structured support, including activities and dementia-focused caregiving.
Many reviewers describe the memory unit as attentive to dementia needs, with staff encouraging participation and using routines that help residents stay engaged. Several also mention daily activities and outings, including therapy dogs, along with efforts to include residents who are less social. The community’s care services include specialized memory care programming, along with mild cognitive impairment support and structured assistance with medication, meals, and transportation arrangements.
common27 reviews mention this
Caregivers are repeatedly described as caring
Residents and families frequently describe staff as caring, professional, and responsive to needs.
Across both short-term rehab and longer stays, reviewers commonly praise staff for being warm, professional, and attentive. Multiple accounts mention the environment feeling clean and comfortable, and several describe staff going out of their way with updates, assistance, or specialized help for personal needs. At the same time, a smaller set of reviews raises concerns about delays or reduced follow-through, so experiences are not uniform.
common6 reviews mention this
Food quality gets mixed feedback
Dining is sometimes praised for quality and other times criticized for temperature and consistency.
Some reviewers say meals are excellent, varied, and delicious, and they describe residents doing well with food. Others report more problems, including food described as mediocre or not served hot, and criticism of meal service timing or follow-through. The community offers restaurant-style dining and supports special dietary restrictions and diabetes diets.
caveat8 reviews mention this
Staffing and response issues appear in reviews
Several reviews describe understaffing that can affect timely care and follow-through.
A recurring concern is that call lights and care requests can take longer than expected, and that staffing shortages may limit how consistently services are delivered. Some reviewers also describe care problems such as inadequate therapy frequency, delayed assistance, or lapses in day-to-day support. While other residents report strong communication and competence, these negative accounts suggest the experience may depend on unit staffing and timing.
caveat3 reviews mention this
Cleanliness and infection concerns flagged
A few reviewers raise concerns about odors or infection-related incidents.
One reviewer describes a strong cigarette-smoke odor near entrances and links it to dinner-area exposure. Two other accounts focus on infection-related incidents, including Legionnaires disease concerns and a rotavirus situation. These comments are isolated compared with the many reviews that mention cleanliness, but they are specific enough to warrant attention.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
170 resident community capacity
Types of Care
Assisted Living
Memory Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cleveland-Hopkins International (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Allergy Diagnostic (0.3 miles)
Southwest Family Physicians (4.7 miles)
Ent Allergy Health (4.8 miles)
Digestive Disease Consultants (4.8 miles)
Cuyahoga County Board of Health (8 miles)
Pharmacies
Marc's Stores (0.4 miles)
CVS Pharmacy (0.7 miles)
Discount Drug Mart (1.4 miles)
Discount Drug Mart (2.9 miles)
Walgreens (3.1 miles)
CVS Pharmacy (3.2 miles)
CVS Pharmacy (4 miles)
Restaurants
The Rail (0.8 miles)
TGI Friday's (0.8 miles)
Condado Tacos (0.9 miles)
Chipotle Mexican Grill (0.9 miles)
Mitchell's Ice Cream (0.9 miles)
Rosewood Grill (1.2 miles)
Chick-Fil-A (1.2 miles)
Theaters
Cinemark 383 Strongsville (0.8 miles)
Hospitals
Benchmark Imaging Group (1.7 miles)
Medina General Hospital (4.6 miles)
CCF Fairview Hospital (10.2 miles)
Cleveland Clinic - Fairview Hospital (10.2 miles)
Parks
Strongsville Wildlife Area (1.7 miles)
Surrarrer Park (3.2 miles)
Metroparks Mill Stream Run Reserve North (3.4 miles)
James Day Park (5.4 miles)
Rocky River Reservation (7.7 miles)
Cleveland Metroparks - Big Creek Reservation (8 miles)
Hinkley Reservation (8.4 miles)
Cafes
Starbucks (3.2 miles)
Panera Bread (4.7 miles)
Starbucks (9.1 miles)
Starbucks (9.9 miles)
Places of Worship
St Ambrose Endowment Foundation (3.7 miles)
St Matthew's Episcopal Church (10.1 miles)
Transportation
Concourse C (7.3 miles)
TSA Checkpoint C (7.4 miles)
United Airlines Ticket Counter (7.4 miles)
Cleveland-Hopkins International Airport (CLE) (7.5 miles)
Altenheim's range of services is designed to cater specifically to the unique needs of residents with dementia or Alzheimer's disease, ensuring their comfort and well-being. Assistance with dressing and bathing not only helps residents maintain personal hygiene and dignity but also reduces confusion during these routine tasks. Medication management ensures timely administration and adherence to prescribed treatments, which is crucial in managing symptoms effectively. Meal preparation and service provide nutritious meals tailored to dietary requirements, fostering both physical health and social interaction during mealtimes. Support with activities of daily living promotes independence while improving quality of life, as staff assist with transfers safely to prevent falls. The 24-hour supervision offers a secure environment where residents receive immediate help if needed, contributing to their overall safety. Furthermore, the specialized memory care programming, along with a dedicated mental wellness program addressing mild cognitive impairment, focuses on stimulating cognitive function through engaging activities tailored to individual capabilities, thereby enhancing their mental health and emotional well-being.
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.
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