Overall Review of Seven Hills Health & Rehab Center
common16 reviews mention this
Facility cleanliness stands out
Residents and visitors consistently describe the building as clean and well kept.
Many reviewers mention walking in and noticing a clean, fresh environment, sometimes noting no odor or rooms that feel maintained. Several also describe private rooms and an overall sense of order when they toured or visited. A few negative reviews still criticize room conditions like darkness, smell, and disrepair, but the dominant thread is cleanliness.
common18 reviews mention this
Staff support is a mixed picture
Staff attitudes and follow-through are consistently mentioned, with both strong praise and serious complaints.
A large group of reviewers describe the staff as compassionate, knowledgeable, friendly, and attentive—often thanking nurses, aides, and administrators by name. Some also say they felt supported by communication and that staff treated residents with respect. Other reviews report the opposite experience, including rude behavior, long waits for help, and call lights not being answered, plus concerns about medication and basic care.
differentiator10 reviews mention this
Rehab therapy gets praise
Rehabilitation and therapy staff are repeatedly described as professional and effective.
Several reviewers describe positive rehabilitation outcomes, including improved mobility after stroke or injury and therapists who worked diligently toward discharge goals. Respiratory support and communication with families are also mentioned in some accounts, along with strong bedside care from nursing and aides during recovery. While there are critiques of overall care, the rehab-and-therapy portion of the experience is one of the more consistently favorable themes.
common6 reviews mention this
Activities help residents stay engaged
Residents are described as participating in activities and special events.
Reviewers mention community-sponsored activities and seeing residents engaged, socializing, and even making treats during activities. There are also specific references to holiday events and family-facing occasions that included decorated common areas and group meals. Some residents who prefer staying in their rooms are still described as being taken out for events like bingo, suggesting activities are flexible rather than limited to one setting.
caveat12 reviews mention this
Safety and staffing draw concerns
Multiple reviews raise concerns about safety, responsiveness, and staffing consistency.
Several negative reviews describe falls soon after admission, including requests for safety measures that reviewers say were not addressed (such as bed safety equipment) and incidents occurring more than once. Others criticize call light responsiveness and basic care timing, including toileting delays and residents left in soiled conditions for extended periods. There are also complaints about medication delays and hospice/comfort-care coordination, plus broader claims of short staffing or inadequate coverage during evenings and weekends.
common5 reviews mention this
Meals earn both praise and complaints
Food quality and meal experience vary across reviews.
Some reviewers say the food is good, highlight specific dishes, or describe meals as a strength, including a holiday dinner that was well received. Others report dissatisfaction with meals and say residents may not be happy with what is served, even if they still eat enough to maintain weight. Overall, dining comes up as a notable part of daily life but not everyone reports the same experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
80 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cleveland-Hopkins International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Marc's Stores (0.5 miles)
CVS Pharmacy (1 miles)
Rite Aid (1.3 miles)
Cleveland Clinic - Independence Family Health Center (1.6 miles)
Discount Drug Mart (2.4 miles)
Walgreens (2.5 miles)
Walgreens (2.6 miles)
Cafes
Metropolitan Coffee (1.6 miles)
Starbucks (2.9 miles)
Starbucks (3.6 miles)
Starbucks (3.8 miles)
Rising Star Coffee Roasters (5.9 miles)
Ready Set Roasters (5.9 miles)
Lekko Coffee (6 miles)
Restaurants
Winking Lizard Tavern (2 miles)
Gyro Guys (2.5 miles)
McDonald's (3 miles)
Chick-Fil-A (3.1 miles)
Restaurant Depot (3.6 miles)
Kosta & Vics Restauran (5.4 miles)
Mason's Creamery (5.4 miles)
Parks
Primate Playground (3.1 miles)
Cleveland Metroparks - Big Creek Reservation (3.8 miles)
Seven Hills Health & Rehab Center on seniors.fyi includes 9 photos including images showing interior, dining, bright lighting, exercise equipment, rehabilitation, landscaping, bathroom, appliances, and more.
Nearby Communities
Harris Homecare, LLC
Parma, OH
4.8 from 77 reviews
Compassionate, reliable caregivers with strong communication.
Heritage at Seven Hills
Seven Hills, OH
1 from 1 review
$5,000 / month
Specialized memory care with comprehensive services and engaging activities.
Parma Care Center
Parma, OH
4.2 from 104 reviews
Attentive staff and engaging activities.
Broadview Multi Care Center
Parma, OH
3.4 from 136 reviews
Clean rooms and caring staff, with rehab therapy praised.
Broadview Nursing Home Inc
Cleveland, OH
4 from 2 reviews
Strong physical therapy and compassionate staff supporting recovery.
Vitalia Rockside
Seven Hills, OH
4.3 from 99 reviews
$2,470 to $4,145 / month
Friendly staff, engaging activities, clean facilities, and good dining/value.
Sunrise at Parma
Cleveland, OH
4.5 from 57 reviews
$5,820 to $8,785 / month
Small, warm, well-kept community with engaging activities and attentive staff.
Legacy Place Parma
Parma, OH
3.4 from 28 reviews
Friendly staff, clean facility, good meals, and engaging activities.
Jennings Assisted Living
Garfield Heights, OH
3.3 from 53 reviews
$2,738 to $5,790 / month
Clean, welcoming environment with attentive staff, engaging activities, and quality dining.
Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Kitchen, Appliances, Table And Chairs, Home Interior, and Dryer
Outdoor
Exercise Equipment
Healthcare
Rehabilitation
Physical Therapy and Therapy Room
Bright Lighting
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
80 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Cleveland-Hopkins International (9 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Compassionate, reliable caregivers with strong communication.
Exploring Palliative Care in the Home: A Comprehensive Overview
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
