Seven Hills Health & Rehab Center

Pros

• The coordinator at Seven Hills Health & Rehab Center is highly accessible, providing excellent communication for families.
• The front office staff is easy to reach and always receptive when visitors walk in.
• Staff members are attentive to the needs of residents, ensuring they receive proper care and support.
• Activities like bingo help engage residents who may not be social, promoting their well-being.
• The facility maintains a clean environment overall, contributing to a pleasant atmosphere for both residents and visitors.

Cons

• The meals at the facility do not satisfy the dad's tastes, leading to complaints about the food.
• The dad's room is not cleaned daily; crumbs and food are often left on the floor or under the bed.
• Although the front office is accessible, there are concerns about the cleanliness of his personal living space.
• The dad prefers to stay in his room rather than eat in the dining area, indicating a lack of social engagement.
• Despite being encouraged to participate in activities like bingo, he remains unsocial and unhappy about being at the facility.

Review

The experience of families with loved ones in rehabilitation facilities can vary widely, but the feedback regarding Seven Hills Health & Rehab Center indicates a generally positive environment, marked by strong communication and accessible staff. One aspect that stands out prominently is the presence and availability of the facility's coordinator. Family members express a sense of relief in knowing that they can easily reach out to her when necessary, especially during critical times such as navigating power of attorney arrangements. This accessibility fosters an atmosphere of trust and support, enabling family members to discuss any concerns or updates about their loved ones' care openly.

The front office's responsiveness further enhances this sense of reliability. Visitors report that it is easy to connect with the administrative staff, who are approachable and willing to assist with various inquiries. This open line of communication significantly alleviates some stress associated with having a family member in rehab, allowing relatives to focus more on their loved ones’ well-being rather than battling red tape or long wait times for information. The welcoming demeanor of both the coordinator and front office personnel contributes positively to the overall impression of the facility.

In terms of patient care, staff members at Seven Hills appear particularly adept at managing individual needs. They are keenly aware that some residents may have demanding personalities and require consistent attention. This sensitivity is crucial for someone like the reviewer’s father, who remains lucid enough to express his dissatisfaction or needs candidly. The caregivers show dedication by understanding these dynamics and adjusting their approach accordingly. Such attentiveness ensures that patients feel heard and validated in their experiences within the center—essential factors for maintaining morale while undergoing rehabilitation.

Food service has been a point of contention for some patients at Seven Hills Health & Rehab Center, including the reviewer’s father. Although he consumes meals provided by the facility without losing weight—which indicates nutritional adequacy—he frequently expresses disappointment regarding taste and quality. It becomes evident that no substitute can replicate home-cooked meals; however, facility staff make efforts to accommodate dietary preferences by providing options he finds palatable. Healthcare professionals engage actively with residents regarding meal satisfaction levels, which reflects a commitment to catering not only to physical needs but also emotional comfort through food choices.

Activity engagement also plays a vital role in patient welfare at this facility. For those who might prefer solitude—including individuals like the reviewer’s father who enjoys staying in his room—the rehabilitation team takes initiative by organizing outings such as bingo games, encouraging participation while respecting personal boundaries. Providing opportunities for social interaction is essential for fostering mental health among residents; even if someone opts not to dine communally, these activities help maintain connections within the community context of rehabilitation.

Despite many positives observed at Seven Hills Health & Rehab Center, there are areas identified for improvement; one notable concern pertains to room cleanliness standards. While common areas throughout the facility maintain cleanliness without unpleasant odors—a vital consideration in healthcare settings—the reviewer notes inconsistencies noted in daily room upkeep tailored specifically for their father’s living space. Instances such as crumbs accumulating on floors or under beds indicate potential gaps in housekeeping protocols that should be addressed more rigorously.

Overall, experiences recounted concerning Seven Hills Health & Rehab Center depict it as a commendable option for rehabilitation services amidst its inherent challenges; nurturing staff interactions coupled with favorable amenities create an upbeat atmosphere conducive for recovery endeavors despite occasional shortcomings related primarily to personal living quarters' maintenance practices. The combination of supportive personnel dedicated care alongside structured activity programs illustrates a holistic approach where emotional wellness complements physical healing effectively within this crucial stage involving rehabilitative transition periods post-illness or surgery recovery procedures.

Pharmacies

• Marc's Stores (0.5 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.3 miles)
• Cleveland Clinic - Independence Family Health Center (1.6 miles)
• Discount Drug Mart (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (2.6 miles)

Cafes

• Metropolitan Coffee (1.6 miles)
• Starbucks (2.9 miles)
• Starbucks (3.6 miles)
• Starbucks (3.8 miles)
• Rising Star Coffee Roasters (5.9 miles)
• Ready Set Roasters (5.9 miles)
• Lekko Coffee (6 miles)

Restaurants

• Winking Lizard Tavern (2 miles)
• Gyro Guys (2.5 miles)
• McDonald's (3 miles)
• Chick-Fil-A (3.1 miles)
• Restaurant Depot (3.6 miles)
• Kosta & Vics Restauran (5.4 miles)
• Mason's Creamery (5.4 miles)

Parks

• Primate Playground (3.1 miles)
• Cleveland Metroparks - Big Creek Reservation (3.8 miles)
• James Day Park (5.3 miles)
• Edgewater Park (6.4 miles)
• Wendy Moore Memorial Park (6.5 miles)
• The Cleveland Mall (6.7 miles)
• Cleveland Metroparks, Bedford reservation (6.8 miles)

Theaters

• Cinemark At Valley View And Xd (3.2 miles)

Hospitals

• Trauma ICU (3.9 miles)
• Cleveland Clinic - Lutheran Hospital (5.7 miles)
• St Vincent Charity Medical Center (6.3 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (6.7 miles)

Places of Worship

• St. Rocco's Church (4.4 miles)
• St Ignatius of Antioch Church (5.5 miles)

Physicians

• Cuyahoga County Board of Health (5 miles)
• Ent Allergy Health (6.8 miles)

Transportation

• Greyhound Station (6.7 miles)