Eliza Jennings Home
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10603 Detroit Avenue, Cleveland, OH 44102
For more information about senior living options: (844) 490-3973
The Acacia Place staff are among the kindest, most caring, and patient people the reviewers have encountered. Acacia Place provides a safe, welcoming, and supportive environment where residents feel cared for and enjoy the company of others. Families say Acacia Place treats them like family and helps lower their anxiety about their loved ones' care. The Acacia Place team is professional, attentive, and quick to address concerns, with warmth and consistently positive interactions. The memory care team at Eliza Jennings on Detroit Ave is great, delivering outstanding care to patients. Residents benefit from engaging activities, music, and personal connections that brighten their days. Staff are praised for going above and beyond, making residents feel valued and cared for.
The facility is severely understaffed, and its leadership appears to care less. The place is horrible and the quality of care has declined. The care included missed medications and the administration gave medicines that could have harmed residents. Call buttons sometimes rang for over an hour without response. The overnight charge nurse was dismissive, rude, and unhelpful. Residents reportedly suffer from bedsores and there is perceived favoritism in assignments. The transportation service is unreliable and does not notify families if pickups will be late.Eliza Jennings Home's Acacia Place Day Center is best suited for families seeking a daytime supervision and social-reinforcement option for seniors, particularly those navigating memory challenges or early dementia. The program targets caregivers who want a safe, welcoming environment during the day where a loved one can engage in structured activities, receive basic oversight, and enjoy interaction with staff and peers. The emphasis on warmth, personal attention, and ongoing engagement makes it a solid fit for residents who value companionship and predictable routines, while still allowing families to preserve at-home care for other parts of the day.
That said, alternatives should be considered by families needing 24/7 skilled nursing, intensive rehab, or consistently flawless execution across all shifts. Reviews show a stark split in experiences, with some families praising the Acacia Place team for kindness, responsiveness, and meaningful activity programs, and others flagging serious safety lapses in other parts of the Eliza Jennings campus. Missed medications, delayed calls for help, and allegations of understaffing during off-peak hours are recurrent themes in several accounts. For those whose loved ones require constant supervision, rapid medical response, or high-stakes rehab, a more consistently staffed option may be prudent.
On the plus side, the strongest pros center on human connection and day-to-day engagement. Families frequently describe Acacia Place staff as exceptionally caring, patient, and attentive to individual needs, with residents who feel welcomed and valued. The program's emphasis on meaningful activities - music, conversation, social time - often translates into improved mood and participation, especially for those with memory challenges. The sense that caregivers treat residents like family is repeatedly highlighted, and even critics acknowledge times when staff made a real difference in a resident's day, particularly in memory-care scenarios where staff cohesion and personal attention matter most.
Yet the recurring cons cannot be dismissed. Understaffing and uneven staffing coverage appear to undermine reliability at times, with criticisms targeting call-button response times and insufficient support on evenings and weekends. Some reviews describe episodes of unsafe care, including medication errors and gaps in supervision, and even in positive reports the quality of care can swing depending on who is on duty. There is also a perceptible tension between the well-regarded dementia and memory-care staff and anecdotes from other units where families felt the care did not meet expectations. The decision to place a loved one here should be tempered by the understanding that experiences may vary widely by shift and unit.
The key to leveraging the strengths while offsetting the weaknesses lies in clear expectations and a rigorous care plan. For families leaning on Acacia Place as a daytime anchor, the program can deliver valuable respite, social connection, and safe supervision that helps maintain a loved one's mood and routine. The positive stories about individualized attention, music programs, and staff who treat residents with genuine warmth provide a compelling case for keeping a loved one engaged here during the day. However, the nagging reports of missed meds, delayed assistance, and gaps in weekend therapies signal that this is not a one-size-fits-all solution; it requires active oversight and, ideally, ongoing communication with caregiving teams to prevent lapses.
Implementation guidance: schedule multiple visits at different times to observe staff interactions, call-button responsiveness, and how transitions between Acacia Place and the main campus are managed. Ask hard questions about medication protocols, incident reporting, and weekend therapy coverage; request specific data on staffing ratios and turnover. Verify the exact scope of the day program separate from long-term skilled nursing and hospice services, and confirm how daily transportation logistics are handled. If choosing Acacia Place, plan for routine involvement from family or designated guardians to monitor care quality and ensure the care plan remains aligned with the loved one's evolving needs. For families seeking more comprehensive 24/7 oversight or consistent rehab outcomes, exploring higher-coverage nursing homes or alternative memory-care communities may be the prudent path.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.Eliza Jennings Home in Cleveland, OH is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment for seniors to live independently while receiving assistance with daily activities as needed.
The community boasts several amenities to enhance the quality of life for its residents. There is a beautician on-site and a beauty salon where residents can indulge in pampering and grooming services. Cable or satellite TV is provided in each residence, keeping residents connected to their favorite shows and entertainment. Community-operated transportation is available for outings and appointments, ensuring that residents can maintain an active and engaged lifestyle. A computer center allows residents to stay connected with loved ones through email or social media.
Dining at Eliza Jennings Home is a delightful experience with restaurant-style dining offered in a spacious dining room. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met. Meals are prepared and served by staff, taking the burden off of residents.
The community offers various activities for residents to enjoy throughout the day. Arts and crafts, fitness programs, games, live musical performances, and resident-run activities provide opportunities for socialization and engagement. Planned day trips allow residents to explore the surrounding area and experience new adventures. Scheduled daily activities ensure that there is always something exciting happening within the community.
Residents will find convenience in the proximity of essential services nearby, including cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to everything they need without having to travel far.
At Eliza Jennings Home in Cleveland, OH, seniors can expect exceptional care services delivered by a dedicated staff. Assistance with daily living tasks such as bathing, dressing, transfers is provided 24/7 along with medication management. Staff members are trained to accommodate special dietary restrictions such as diabetes diets. Mental wellness programs are available to promote emotional well-being.
Overall, Eliza Jennings Home in Cleveland, OH offers a vibrant and supportive assisted living community where seniors can live comfortably and enjoy an active lifestyle while receiving the necessary care and assistance they need.
Eliza Jennings Home is located at 10603 Detroit Avenue, Cleveland, OH 44102 in Cuyahoga County, Ohio
Eliza Jennings Home on seniors.fyi includes 10 photos including images showing interior, decor, building, meeting space, windows, lounge, dining, kitchen, and more.
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Interior
Outdoors
Decor
Building
Architecture
Dining
Kitchen
