Clifton Grande

Pros

• Kellie gave a brilliant tour of Clifton apartments with a beautiful rooftop view.
• The place is warm and inviting.
• Cliff, the maintenance man, is kind, responsive, and makes residents feel safe.
• The rooftop sundeck offers an amazing view.
• The maintenance team is great and very responsive, fixing issues quickly.
• The building is very quiet and clean.
• Quiniesha and Chie are great and very helpful staff.
• The area is perfect for a young adult with easy access to nearby amenities.
• Residents have extended their leases due to positive experiences.
• The underground garage provides secure parking and peace of mind.

Cons

• The tour staff arrived to find the office closed with no notification or phone call.
• A reviewer describes a tenant verbally and almost physically assaulting them in the parking lot, with management doing nothing to help.
• After Integrity Realty Group took over, communication and record-keeping allegedly deteriorated, leading to not getting the full security deposit back.
• The laundry system was regularly out of order, cleaners did minimal work, and debris/pieces of trash were left in hallways.
• Reports say the property declined after corporate takeover, with dysfunctional washers/dryers and less-clean public areas.
• Parking is extremely problematic: visitor parking is limited to four hours and cars are towed, with winter street parking being difficult.
• Cockroaches in the hallway were noted, and management was described as useless.
• A staff member (Holly) was described as rude and unhelpful during interactions about moving in.
• Ongoing construction/parking repairs lasted about a month, causing constant drilling noise.
• Some residents mention nightly train noise, even if not unbearable, as a negative factor.

Review

Clifton Park and its smaller sister Clifton House have been home to a wide range of experiences for residents over the years. The stories begin with warm welcomes and memorable tours - Kellie gave a brilliant walkthrough of Clifton apartments, showing off a roof deck with a beautiful view and kicking off a hopeful imagination of life in this place. Yet reality sometimes diverges from first impressions: a few visitors found themselves arriving for scheduled tours only to discover the office closed, with no phone call or heads-up to explain the delay. It's a reminder that even in places that feel inviting, smooth operations can still falter.

Once in, many reviews describe Clifton Park as quiet and clean, a pleasant environment for everyday life. The maintenance staff earned particularly strong praise, with Cliff singled out for consistent kindness, responsiveness, and a reassuring presence on site. Several residents highlighted the maintenance team's reliability - their rapid response to issues like a severely clogged kitchen sink on a Saturday, often resolving problems within a few hours. In these accounts, the sense of safety and routine was reinforced by on-site visibility and dependable service, and the rooftop sundeck and stunning views became recurring highlights for long-term residents and newcomers alike.

Behind the scenes, however, the story diverges as management changes shaped the experience. A recurring thread across reviews concerns Integrity Realty Group's takeover, with many residents noting a drop in communication and record-keeping once the new management arrived. Some found themselves re-submitting documents they had already provided, only to find holes in the system later when rediscoveries or staff churn occurred. One resident recounted not receiving their full security deposit and being told they hadn't submitted an "intent to move in" in time, despite prior conversations with staff. That kind of friction - lost paperwork, inconsistent responsiveness, and a sense that important details slipped through the cracks - left some tenants feeling shorted as they concluded their leases.

Mounting concerns extended into practical daily realities. Laundry, for example, became a sore spot for several residents, with reports of it frequently being out of order and cleaners delivering only minimal work, leaving hallways sometimes with trash or debris after cleaning cycles. Rent, too, was a topic of debate; some residents felt the price did not justify the overall value, especially as renewal hikes rolled in. Yet even within the shared dissatisfaction, there were reminders of genuine appreciation: maintenance staff remained a bright spot for many, and a few long-standing residents noted that the property could still feel like a solid home if expectations were aligned with management practices.

Safety and security formed another pillar of the conversation, with stark contrasts in experiences. One resident described a terrifying episode of verbal and almost physical assault in the parking lot by another tenant, with administration failing to identify the aggressor or take decisive action, and even refusing to allow an early lease termination without imposing extra charges. That account underscored a climate of fear for that tenant and a sense that safety was not being fully addressed by management. Meanwhile, other residents did not report such incidents and instead emphasized general security within the underground parking garage, where they felt protected and saw fewer intrusions. The spectrum of safety experiences illustrates how management culture and incident response can profoundly shape daily life, even within the same property.

Parking remains a central theme for many residents. The underground garage offers some sense of security, and several people noted no car break-ins in their own experience. Others, however, describe problematic parking policies: strict or limited visitor parking, with explicit reminders that visitors might be towed after a few hours, and persistent street parking challenges, especially in winter when regulations tighten. These contrasts surface in a property that sits in a vibrant, accessible urban neighborhood - close to Lakewood and Detroit Shoreway, with easy access to restaurants, groceries, gyms, and other conveniences - but where the logistics of parking and snow season can become a source of ongoing friction for daily routines.

The physical environment and neighborhood character also show up in varied ways. The rooftop deck is repeatedly praised for its impressive view and the sense of openness it provides, while some residents - their windows facing busy streets or lobbies - note privacy and noise considerations. Those in older or smaller buildings within the Clifton complex share mixed memories: some loved the location, the affordability, and the ability to walk to nearby amenities; others found certain ground-floor units less desirable due to noise from lobby activity or less-than-ideal window placements. The proximity to restaurants and services remains a strong selling point for many, and several residents describe the area as perfect for young adults seeking a balance of quiet, convenience, and community.

Across the board, residents express a range of overall impressions, reflecting times of both satisfaction and disappointment. Many people who moved in with high hopes and positive first impressions found reasons to stay, renew, or recommend the place when maintenance was reliable, the staff were responsive, and the area felt right for their stage of life. Others, especially after the corporate shift to Integrity Realty Group, encountered challenges with deposits, communications, and everyday upkeep - issues that tempered their enthusiasm and led some to seek other options.

For prospective tenants weighing Clifton Park or Clifton House, the takeaway is nuanced. The properties offer undeniable strengths: strong maintenance responsiveness, appealing rooftop spaces, and a location that puts convenience and atmosphere within easy reach. However, quality of experience appears closely tied to management consistency and the reliability of processes - particularly around communication, documentation, and safety incidents. It's wise to ask current residents about the latest status of maintenance, parking policies, and the property's handling of move-out deposits and paperwork. If you're drawn to the scenic views, the quiet corners within the buildings, and the proximity to nearby neighborhoods, you may find a great home here - but enter with a clear understanding of how ongoing management practices could impact your day-to-day comfort.

This part of Cleveland, Ohio offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants, cafes, pharmacies, places of worship, parks, hospitals, and transportation options within close proximity, residents have easy access to essential services and recreational opportunities. The presence of reputable healthcare facilities such as the Cleveland Clinic ensures quality medical care nearby. Additionally, the nearby parks provide opportunities for outdoor activities and relaxation. Overall, this neighborhood provides a well-rounded living environment for seniors seeking convenience and accessibility in their daily lives.

Restaurants

• Liquid Planet (0.2 miles)
• McDonald's (0.6 miles)
• Local West (1.2 miles)
• Mahall's Twenty Lanes (1.3 miles)
• Happy Dog (1.6 miles)
• Winking Lizard Tavern (1.7 miles)
• Ferris Deli & Restaurant (1.8 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.6 miles)
• Discount Drug Mart (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Rite Aid (1.4 miles)
• Rite Aid (1.7 miles)
• Dave's Supermarket (2.1 miles)

Cafes

• Ready Set Roasters (1.2 miles)
• Rising Star Coffee Roasters (1.5 miles)
• Starbucks (2.3 miles)
• Rising Star Coffee Roasters (2.5 miles)
• Lekko Coffee (2.6 miles)
• Starbucks (3.9 miles)
• Starbucks (4.1 miles)

Places of Worship

• St Ignatius of Antioch Church (1.4 miles)
• St. Rocco's Church (3 miles)

Parks

• Edgewater Park (1.7 miles)
• Lakewood Park (2.1 miles)
• Wendy Moore Memorial Park (2.3 miles)
• Niagara Park (3.3 miles)
• The Cleveland Mall (3.5 miles)
• Primate Playground (3.6 miles)
• Voinovich Bicentennial Park (3.6 miles)

Hospitals

• Cleveland Clinic - Lutheran Hospital (2.6 miles)
• Trauma ICU (3.5 miles)
• Cleveland Clinic - Fairview Hospital (4.2 miles)
• CCF Fairview Hospital (4.2 miles)
• St Vincent Charity Medical Center (4.5 miles)

Transportation

• Cleveland Burke Lakefront Airport (3.9 miles)
• Greyhound Station (4.1 miles)
• Hertz Rent A Car (6 miles)
• National Car Rental (6 miles)
• Cleveland Rental Car Center (6 miles)

Physicians

• Cuyahoga County Board of Health (5.3 miles)