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The Oaks - Winston Salem

The Oaks - Winston Salem is a nursing home community in Winston Salem, NC.

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The Oaks - Winston Salem

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  • Interior

    A cozy hair salon setup with styling chairs and mirrors.

  • Outdoors

    A building with a welcoming front porch adorned with a wreath and rocking chairs on a sunny day.

  • Decor

    A cozy living room with comfortable seating and warm lighting.

  • Living Room

    A cozy living room with a blue sofa, coffee table, and fireplace surrounded by shelves.

  • Building

    A small building with a front entrance, surrounded by trees and underneath a clear blue sky.

  • Trees

    A scenic view of a sign for 'The Oaks' surrounded by vibrant flowers and trees.

  • Dining

    A cozy dining area with tables, chairs, and a sofa on hardwood flooring.

  • Landscaping

    A sunny outdoor garden area with benches and lush greenery.

  • Exercise Equipment

    A well-equipped gym with various exercise machines and fitness tools.

901 Bethesda Road, Winston Salem, NC 27103

For more information about senior living options: (866) 208-4318

2.8 from 96 reviews
5 stars
26
4 stars
17
3 stars
2
2 stars
10
1 stars
41

Overall Review of The Oaks - Winston Salem

common 8 reviews mention this

Therapy is consistently strong

Physical, occupational, and speech therapy are repeatedly described as effective and attentive to residents’ goals.

Multiple residents and families single out PT/OT teams as a standout part of rehab, describing therapists who help people regain strength and prepare for returning home. Several reviews specifically call out good communication and supportive encouragement during therapy. Even in critical reviews, the most positive feedback often centers on therapy staff.

common 6 reviews mention this

Activities help residents stay engaged

Residents describe an active activities calendar with chances to participate beyond therapy sessions.

Reviews mention an ongoing schedule of activities, from community programs to social calendars with options for families and friends to join in. Some residents describe activities as enjoyable and others note extra things to do during their stay. The community also appears to emphasize resident engagement during both rehab and long-term periods.

common 7 reviews mention this

Cleanliness gets mixed reactions

People bring up cleanliness in both positive and negative ways, including room and bathroom condition.

Several reviewers praise the facility as clean or highlight cleanliness as a priority for them. Others describe serious issues, including unpleasant odors and reports of dirty bathrooms and other unsanitary conditions. A few comments also suggest cleanliness varies by area or shift, since experiences aren’t consistent from review to review.

caveat 9 reviews mention this

Staffing and call response raise concerns

Several reviews describe delayed response, understaffing, and periods without adequate help.

A recurring concern is that residents or family members waited too long for help, including slow responses after using call buttons. Some reviewers describe shifts with very limited staffing, leaving people sitting for long stretches or requiring families to step in. There are also complaints about medication being delayed or not provided as expected, and about care needs not being met promptly.

caveat 6 reviews mention this

Food quality is a frequent complaint

Dining stands out as an area where residents and families disagree most.

Some reviews say meals are bland or not to their standard, including comments about salty food, portions that didn’t meet expectations, and meals served too cool to be satisfying. A few residents report better dining overall, but others describe food as difficult to eat. One review also ties poor chewing with a serious outcome, making dining a high-impact concern for some families.

  • A cozy dining area with tables, chairs, and a sofa on hardwood flooring.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 131 resident community capacity 131 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Piedmont Triad International (20 miles away) Piedmont Triad International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Cafes

  • Starbucks (0.5 miles)
  • Starbucks (1.2 miles)
  • Starbucks (2.6 miles)
  • Krankies Coffee (3.2 miles)
  • Panera Bread (18.5 miles)
  • Starbucks (22.2 miles)
  • Starbucks (22.7 miles)

Restaurants

  • McDonald's (0.5 miles)
  • P.F. Chang's China Bistro (0.6 miles)
  • K&W Cafeteria (0.8 miles)
  • Olive Garden (0.9 miles)
  • Chick-Fil-A (1.4 miles)
  • Sonic Drive-In (1.5 miles)
  • Jason's Deli (1.5 miles)

Places of Worship

  • St John's Lutheran School (0.8 miles)
  • Immaculate Heart of Mary Catholic Church (15.8 miles)

Parks

  • Miller Park (0.9 miles)
  • Salem Lake Trail (5.7 miles)
  • Union Cross Park (9 miles)

Physicians

  • O'connor John J Cpo (1.1 miles)
  • Urology Partners (1.1 miles)
  • Brookview Hills Internal Medicine (1.2 miles)
  • Center For Clinical Research (1.2 miles)
  • Cumadin Clinic (1.2 miles)
  • Nephrology Associates (1.2 miles)
  • Wake Forest Baptist Health - Internal Medicine - Highland Oaks (1.3 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • CVS Revco D.S. (1.4 miles)
  • Walgreens (1.5 miles)
  • South Park Family Pharmacy (3.1 miles)
  • Walgreens (5.8 miles)
  • Walgreens (6.4 miles)
  • Express Scripts Holding Co. (7.3 miles)

Hospitals

  • WFBH Ardmore Tower (1.6 miles)
  • Wake Forest Univ Bapt Med Center (2.4 miles)
  • Bethany Cardiology (18.2 miles)

Theaters

  • AMC Hanes 12 (2.4 miles)
  • Regal Palladium & IMAX (18.9 miles)
  • AMC CLASSIC Greensboro 18 (23.2 miles)

Frequently Asked Questions

Where is The Oaks - Winston Salem?
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