The Oaks - Winston Salem
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901 Bethesda Road, Winston Salem, NC 27103
For more information about senior living options: (844) 490-3973
The front desk lady is great. The Oaks staff are awesome and welcoming. The physical therapy and occupational therapy teams are absolutely awesome. The nurses are insightful and make good decisions for residents' well-being. The staff are caring and thoughtful. The staff were attentive to residents' needs and worked as a team. The office staff are helpful and thorough in explaining insurance coverage. The facility is beautiful and has an active activities schedule. The common rooms were lovely and offered a variety of activities. The physical therapy and occupational therapy teams help residents regain strength and prepare to return home. The Oaks is a beautiful rehabilitation and long-term care facility. One of the best places for rehabilitation.
The facility is horrible and unfit for care. The staff are inconsiderate, showing no compassion or patience. Nurses are inattentive and slow to respond, delaying essential care. There are frequent medication errors and mix-ups, risking patient safety. The environment is dirty and smells putrid, with numerous sanitation issues. Some staff steal from patients and are disrespectful to families. Administration is unresponsive and unhelpful to concerns or questions. Patients experience neglect, leading to serious harm such as infections or malnutrition. The place is described as a dump and should be shut down.The Oaks in Winston-Salem is best suited for families seeking a rehabilitation-focused stay where the rehabilitation team can drive the return-to-home goal. For residents recovering from surgery, strokes, or significant weakness, the facility's strongest asset is its physical, occupational, and speech therapy program, which many reviewers praise as exceptionally capable and motivating. The environment can be practical and family-friendly, with attentive therapy staff and a schedule that supports daily progress. It is not presented as a luxury or resort-style setting, and this clear boundary should guide expectations when evaluating it as a short-term bridge between hospital and home.
That clarity matters because several reviewers caution that alternatives should be considered for long-term care or for those who require consistent, high-touch oversight across all shifts. Multiple accounts describe under-staffing, delayed responses to call lights, and uneven attentiveness among aides and nurses. When a loved one depends on timely assistance, medicine administration, or daily hygiene, the documented variability in staffing can translate into real risk. Families should consider other facilities if ongoing safety, reliable responsiveness, and a uniformly compassionate bedside demeanor are non-negotiable priorities.
The Oaks' rehab strengths do substantial work in offsetting some of the most serious concerns, but they do not eliminate them. The therapy teams earn steady praise for individualized plans, encouraging attitudes, and measurable progress toward safe discharge. Several residents and families also note supportive nursing staff and a willingness to coordinate care and discharge planning, which helps families navigate insurance and next steps. The building's layout - distinct rehab and long-term sections - can aid in matching care to need, and some diners and activity coordinators contribute to a sense of day-to-day normalcy. In sum, strong therapy and stable front-desk engagement can make a meaningful difference during a recovery stay.
Yet the cons carry weight for decision-makers. Reviews recount episodes of prolonged wait times for basic assistance, inconsistent medication administration, and occasionally dirty rooms or neglected tasks that undermine comfort and safety. Demented or non-ambulatory residents can endure more when call bells go unanswered, and some families report emotional strain from perceived or real disrespect from staff. There are repeated notes about infection control gaps, noise at night, and even, in the most severe testimonials, heartbreaking outcomes linked to neglect. Taken together, these factors create a reality where the rehab gains must be weighed against persistent operational fragility.
Operational realities further shape the decision. The Oaks sits behind a hospital complex, a logistical plus for access to emergency care, but the experience described by reviewers is uneven across shifts and departments. Price points can be steep for private-pay families, and impressions of cleanliness, food quality, and room amenities vary widely. Prospective residents should verify the current staffing pattern by shift, request a tour during evenings or weekends to observe responsiveness, and demand a candid discussion about medication safety, infection prevention, and daily routines. It is crucial to review any state inspections or incident histories before committing, and to insist on a concrete, written discharge plan with milestones and accountability.
Bottom line: The Oaks operates as a capable rehab partner when therapy teams lead the care and family members stay engaged, but it's not a consistently safe harbor for long-term or high-need residents. For families prioritizing rapid, goal-driven rehabilitation and a workforce that genuinely supports recovery, the facility can deliver meaningful value. For those requiring steady, impeccable day-to-day care, or for whom cost and staffing reliability are non-negotiable, exploring alternatives with stronger overall staffing stability and trouble-free safety records is advisable. In making a choice, demand a transparent picture of current staffing levels, response times, and care protocols, then align those realities with the resident's specific recovery or care goals.
131 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Oaks - Winston Salem in Winston Salem, NC is a vibrant assisted living community offering an array of amenities and care services to cater to the needs of its residents.
The community boasts a range of amenities including a beauty salon, cable or satellite TV, a computer center, and a small library for residents to enjoy. There is also a fitness room and outdoor space available for physical activities and relaxation. The fully furnished apartments feature private bathrooms and kitchenettes, providing residents with the comfort of home.
The dining experience at The Oaks is exceptional with restaurant-style dining offering delicious meals prepared by the professional culinary team. Special dietary restrictions are also accommodated.
Care services provided include 24-hour call system and supervision for round-the-clock peace of mind for residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their medications on time while adhering to any special dietary restrictions they may have.
Residents can engage in various activities offered at The Oaks, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. For those seeking entertainment outside the community, there are several cafes, pharmacies, restaurants, places of worship, theaters nearby as well as physicians and hospitals for medical needs.
With its comprehensive care services, top-notch amenities, and convenient location near numerous establishments and healthcare facilities, The Oaks - Winston Salem provides an enriching assisted living experience tailored to meet the unique needs and preferences of its residents.
The Oaks - Winston Salem is located at 901 Bethesda Road, Winston Salem, NC 27103 in Forsyth County, North Carolina
The Oaks - Winston Salem on seniors.fyi includes 10 photos including images showing interior, living room, decor, landscaping, outdoors, trees, building, salon, and more.
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Interior
Outdoors
Decor
Living Room
Building
Trees
Dining
Landscaping
Exercise Equipment
