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3.1 from 113 reviews
5 stars
51
4 stars
6
3 stars
3
2 stars
8
1 stars
45
Overall Review of Maxim Healthcare
caveat
Communication and scheduling frustrate
Many residents report trouble getting responses and keeping appointments.
Across the reviews, families and patients describe difficulty reaching the office by phone and unanswered messages, even when they are trying to schedule, follow up on paperwork, or request urgent help. Several reviewers also mention missed or canceled appointments, long waits for referrals or follow-ups, and repeated delays that added stress when care was needed. Some people contrast this with occasional quick callbacks or improvements, but the communication problems still come up repeatedly.
common
Providers feel caring and attentive
Residents often describe providers and front-desk staff as caring and supportive.
A recurring theme is that residents feel listened to and supported by their therapists and psychiatrists, with multiple reviews praising kindness, compassion, and a willingness to explain what is happening. Several reviewers also highlight friendly front-desk or staff interactions and describe feeling comfortable during visits. While there are also negative service experiences in the reviews, the positive staff impressions remain a strong counterpoint.
common
Medication management is praised
Medication management support is a major reason some residents recommend.
Some reviews specifically credit medication help with stabilizing anxiety or mental health symptoms and describe providers as attentive to needs and follow-through on requests. Others mention telemedicine and patient-portal messaging as a convenient way to get help or updates. At the same time, several reviews include serious complaints about delays, refill problems, or difficulty coordinating medication-related requests.
caveat
Insurance and billing issues recur
Some residents report confusion with coverage and billing follow-through.
A number of reviews raise concerns about insurance coverage being handled incorrectly, followed by unexpected charges or difficulty resolving balances. Others describe frustration with paperwork and billing processes, including problems getting claims refiled or paying out of pocket. These complaints often appear alongside the broader communication issues reported by reviewers.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Piedmont Triad International (21 miles away)
Nearby Places of Interest
This part of Winston Salem, North Carolina offers a convenient and bustling urban environment with a variety of amenities within close proximity. There are several restaurants ranging from fast food options like Chick-Fil-A and McDonald's to more casual dining experiences at K&W Cafeteria and Olive Garden. Additionally, there are multiple pharmacies nearby for easy access to medication and healthcare needs. For coffee enthusiasts, there are numerous Starbucks locations in the area as well as other cafes such as Krankies Coffee and Panera Bread. Medical services are also easily accessible with several physician offices specializing in internal medicine, nephrology, urology, and more. For entertainment, there are movie theaters like AMC Hanes 12 nearby. Overall, this part of Winston Salem provides a vibrant community with plenty of dining options, healthcare services, and recreational opportunities for seniors looking to live in the area.
Restaurants
K&W Cafeteria (0.2 miles)
Olive Garden (0.7 miles)
Chick-Fil-A (0.7 miles)
Jason's Deli (0.7 miles)
McDonald's (0.8 miles)
TinTin (0.8 miles)
Cheddar's Scratch Kitchen (1.1 miles)
Pharmacies
CVS Pharmacy (0.9 miles)
CVS Revco D.S. (2.3 miles)
Walgreens (2.4 miles)
South Park Family Pharmacy (3.7 miles)
Walgreens (6 miles)
Walgreens (7.4 miles)
Express Scripts Holding Co. (8.2 miles)
Cafes
Starbucks (1 miles)
Starbucks (1.1 miles)
Starbucks (1.6 miles)
Krankies Coffee (4.2 miles)
Panera Bread (19.5 miles)
Starbucks (23.2 miles)
Starbucks (23.8 miles)
Physicians
Nephrology Associates (1.1 miles)
Cumadin Clinic (1.1 miles)
Brookview Hills Internal Medicine (1.1 miles)
Wake Forest Baptist Health - Internal Medicine - Highland Oaks (1.1 miles)
Forsyth Endocrine Consultants (1.2 miles)
Urology Partners (1.2 miles)
Center For Clinical Research (1.3 miles)
Theaters
AMC Hanes 12 (1.4 miles)
Regal Palladium & IMAX (19.8 miles)
AMC CLASSIC Greensboro 18 (24.2 miles)
Places of Worship
St John's Lutheran School (1.6 miles)
Immaculate Heart of Mary Catholic Church (16.7 miles)
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.
Private pay home care offers a flexible caregiving option for older adults and families who don't qualify for government programs, allowing them to directly fund in-home care services that range from daily assistance to specialized support. This model's customization potential enables aging in place while addressing financial considerations through strategic planning options, though clients must navigate marketplace challenges and ensure quality compliance.
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Piedmont Triad International (21 miles away)
Professional, compassionate in-home caregivers with flexible scheduling.
Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony
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A Closer Look at Private Pay Home Care