Brookdale Winston-Salem

Pros

• The staff at Brookdale provided exceptional support throughout the process, easing concerns and ensuring peace of mind for families.
• Residents are treated with kindness and respect, creating a warm atmosphere that feels like family.
• The facility is clean, bright, and cheerful, which contributes to a positive environment for residents.
• The small patient-to-staff ratio allows for personalized attention and care for each resident's needs.
• Meals are consistently well-prepared, providing delicious options that cater to residents’ dietary needs.
• Activities offered at Brookdale keep residents engaged and promote social interaction within the community.
• Many families expressed gratitude for the compassionate care their loved ones received from the staff during difficult times.
• Positive experiences were shared about the friendly demeanor of the staff and their commitment to providing good care.

Cons

• Brookdale turned out not to be the best fit for one resident's needs after a fall, as they required more medical attention than the facility was prepared to provide.
• Some staff members seemed less dedicated than others, and there were issues with staff not showing up, resulting in a short-staffed environment.
• Residents sometimes had to prompt staff to address obvious needs, indicating a lack of attentiveness.
• Medical issues went unnoticed or unreported by staff at times, requiring family members to be vigilant about their loved ones’ health.
• A resident expressed dissatisfaction with the care received after their mother was admitted with a UTI and aggressive behavior; they felt overwhelmed and unwanted during her transition.
• The facility requested that families immediately hire 24-hour nursing care for residents who experienced transition difficulties, suggesting inadequate support for such cases.
• Instances of poor housekeeping and delayed service were mentioned, including food being left on the floor and long waits to gain entry into the facility.
• There were reports of lost clothing items among residents and inadequate personal care, such as unwashed hair for weeks.
• Overall experiences reflected that while Brookdale is visually appealing and has positive aspects, it may not adequately support residents undergoing difficult transitions or those with higher care needs.

Review

Brookdale Winston-Salem has had a varied reception from families seeking care for their loved ones, with experiences ranging from deeply positive to troublingly negative. Many reviewers highlighted the compassion and dedication of the staff, emphasizing how they created an environment that felt more like family than merely a facility. One reviewer described the staff as "angels," noting their kindness, patience, and genuine interest in the residents' well-being. This warmth provides peace of mind for families who often grapple with guilt and concern over placing a loved one in care. The overall atmosphere at Brookdale is often cited as bright and cheerful, contributing to a comforting environment for both residents and their visitors.

One notable strength of Brookdale is its smaller size relative to other facilities, resulting in a favorable patient-to-staff ratio. Families appreciated the attention their loved ones received as there were always enough staff members available to address individual needs promptly. Reviews indicate that this smaller scale allowed for a sense of community among both staff and residents, making interactions feel more personal. Activities were diverse, including games like bingo and arts & crafts which fostered engagement among residents while providing opportunities for social connections within the facility.

Despite these positive aspects, several reviews raised concerns about staffing issues that have increasingly affected care quality across many assisted living facilities post-COVID-19. Some families reported experiencing short-staffing situations or encountering team members who appeared overwhelmed or less attentive than others. Inadequate staffing led to lapses in basic care—such as failure to notice medical issues—that left families feeling they needed to be vigilant about monitoring their loved ones' health while at Brookdale. This inconsistency created anxiety around whether all necessary tasks were being addressed appropriately.

A few reviewers specifically mentioned challenging experiences during transition periods when their loved ones first moved into Brookdale. Instances of aggressive behavior linked to medical conditions or transitional difficulties sometimes seemed beyond the capacity of the existing staff's training or resources. In these situations, some families felt pressured into hiring additional nursing staff on-site due to safety concerns or because their loved one was deemed unsuitable for Brookdale’s caregiving capabilities after initial assessments failed to meet expectations. These incidents left certain families feeling distressed and dissatisfied with their decision to choose Brookdale for temporary or long-term care.

Food quality received praise from various reviewers despite some reports suggesting inconsistencies in service levels such as missed housekeeping duties or delays in responding when assistance was requested. Many families enjoyed meals provided by the facility, describing them as well-prepared and suitable for residents’ dietary needs—a significant comfort considering nutritional intake can greatly influence overall health in senior living situations.

Lastly, financial transparency emerged as another area of concern among some reviewers who felt burdened by unexpected costs related to additional care requirements associated with particular resident needs or hospitalizations following initial stays at Brookdale. The fees incurred during short stays became particularly contentious when it meant that after just five days of residency without adequate support from management during distressing transitions precipitated requests for additional arrangements elsewhere.

In conclusion, while Brookdale Winston-Salem showcases compassionate staff creating supportive environments enriched by community activities, it is essential for prospective families to weigh these positives against potential pitfalls such as inconsistent staffing levels during critical transition periods or financial considerations stemming from unexpected care needs. The mixed feedback emphasizes that although many found solace and comfort within its walls—qualities imperative during uncertain times—others feel significant considerations must precede commitment due diligence regarding specific challenges posed by transitioning seniors needing considerable support systems long-term.

ThisBAs a senior considering Winston-Salem, North Carolina for retirement, this area offers a variety of amenities within close proximity. With multiple dining options such as McDonald's, Cheddar's Scratch Kitchen, and Jason's Deli nearby, you will have plenty of choices for meals. There are also several cafes including Starbucks and Krankies Coffee for your morning pick-me-up. In terms of healthcare, there are pharmacies like CVS and Walgreens as well as various physician offices specializing in nephrology, internal medicine, and urology. Additionally, you will find places of worship such as St John's Lutheran School and Immaculate Heart of Mary Catholic Church nearby. For recreational activities, there are parks like Miller Park and Salem Lake Trail to enjoy nature or take leisurely walks. In case of medical emergencies, hospitals like WFBH Ardmore Tower and Wake Forest Univ Bapt Med Center are easily accessible. Overall, this part of Winston-Salem provides convenience and essential services for seniors looking to settle down in a welcoming community.

Restaurants

• McDonald's (0.9 miles)
• Arby's (0.9 miles)
• Cheddar's Scratch Kitchen (1.6 miles)
• TinTin (2 miles)
• Jason's Deli (2.3 miles)
• Chick-Fil-A (2.4 miles)
• K&W Cafeteria (2.6 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (2.9 miles)
• Starbucks (3.3 miles)
• Krankies Coffee (6.5 miles)
• Panera Bread (21.9 miles)

Theaters

• AMC Hanes 12 (1.2 miles)
• Regal Palladium & IMAX (22.2 miles)

Pharmacies

• CVS Pharmacy (2.7 miles)
• CVS Revco D.S. (4.5 miles)
• Walgreens (4.6 miles)
• South Park Family Pharmacy (5.8 miles)
• Walgreens (7.3 miles)
• Walgreens (9.8 miles)
• Express Scripts Holding Co. (10.4 miles)

Physicians

• Nephrology Associates (3 miles)
• Cumadin Clinic (3.1 miles)
• Wake Forest Baptist Health - Internal Medicine - Highland Oaks (3.1 miles)
• Forsyth Endocrine Consultants (3.1 miles)
• Brookview Hills Internal Medicine (3.1 miles)
• Orthocarolina (3.3 miles)
• Urology Partners (3.3 miles)

Places of Worship

• St John's Lutheran School (4 miles)
• Immaculate Heart of Mary Catholic Church (19.1 miles)

Parks

• Miller Park (4.1 miles)
• Salem Lake Trail (9 miles)
• Union Cross Park (12.3 miles)

Hospitals

• WFBH Ardmore Tower (4.8 miles)
• Wake Forest Univ Bapt Med Center (5.6 miles)
• Bethany Cardiology (21.5 miles)