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Harmony At Brookberry Farm in Winston Salem, NC

Harmony At Brookberry Farm is an assisted living and memory care community in Winston Salem, NC.

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Harmony At Brookberry Farm in Winston Salem, NC

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  • Interior

    An elegant restaurant dining area with neatly arranged tables and chairs.

  • Decor

    An elegant dining area with neatly arranged tables and colorful flowers in a vase.

  • Living Room

    A modern living room featuring a stylish floral arrangement on a wooden table, with cozy seating and contemporary decor.

  • Building

    Covered entrance of a brick building with columns and landscaping.

  • Bedroom

    A cozy bedroom setting featuring a neatly arranged bed with decorative pillows and a tray holding a coffee mug and notebook.

  • Windows

    A cozy living room with arranged seating and warm lighting.

  • Lighting

    A cozy meeting room with a central table surrounded by chairs, featuring a fireplace and bookshelves.

  • Patio

    A cozy and elegant outdoor seating area with wicker furniture and lush greenery on a screened patio.

  • Game Room

    A cozy game room featuring a pool table and seating area.

526 Brookberry Heights Crossing, Winston Salem, NC 27106

For more information about senior living options: (866) 208-4318

4.3 from 27 reviews
5 stars
20
4 stars
2
3 stars
1
2 stars
0
1 stars
4

Overall Review of Harmony At Brookberry Farm

differentiator 3 reviews mention this

Care levels make transitions easier

The community is described as offering multiple service levels as needs change.

Residents and families describe visiting and considering independent living, and another person toured for an assisted community. One reviewer also points to having multiple levels of service so assistance or memory care can happen without changing environments. The community also lists assisted living, independent living, and memory care as care types.

common 16 reviews mention this

Staff warmth is a consistent highlight

Many reviews emphasize kind, professional, and responsive staff throughout daily life.

Across the reviews, families describe being greeted right away, staff answering questions, and care that feels compassionate. Several residents’ families also single out cleanliness and a supportive atmosphere, and one reviewer specifically credits a clinical director/caregiver with peace and ongoing contact. Even a critical review about staffing problems still shows residents and families strongly track how staff perform and communicate.

common 4 reviews mention this

Meals and dining stand out

Food quality and meal experiences come up often in reviews.

A family mentions a delicious lunch during a tour, and another describes the food as amazing while touring together. One reviewer says they enjoy most of the meals, while a critical review directly discusses meal frequency as part of their complaint. With restaurant-style dining listed among community amenities, dining appears to be a meaningful part of the experience for residents and visitors.

  • An elegant restaurant dining area with neatly arranged tables and chairs.
  • An elegant dining area with neatly arranged tables and colorful flowers in a vase.
caveat 2 reviews mention this

Pricing concerns and fee confusion

Some families raise concerns about rent, deposits, and unexpected fees.

One unhappy review describes problems with drafting payment and disputes charges, including an invoice and additional fees. In contrast, another reviewer frames pricing as more reasonable than expected, saying it does not feel like it comes with a “sticker shock.” Taken together, reviews show cost can be a deciding factor and that families may want to clarify fees up front.

caveat 2 reviews mention this

Turnover and emergency response

Reviews also include complaints about staffing consistency and urgent response.

One review calls the employee turnover unbelievable and suggests this has affected the overall experience. Another critical review describes a serious incident after a fall and emergency button use, with delays in help coming from the front desk. Both comments focus on reliability when residents need immediate assistance.

caveat 2 reviews mention this

Health inspection results raise questions

Inspection-related comments are mixed across reviews.

One reviewer points to a state survey score and says the community has made strides, alongside increased staffing and improved communication. Another review says they gave a very low rating and references a health department sanitation score. With both positive and negative inspection mentions, prospective residents may want to review the most current public results.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Piedmont Triad International (24 miles away) Piedmont Triad International (24 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Virtual Tour

Videos

Nearby Places of Interest

Restaurants

  • McDonald's (2.5 miles)
  • Arby's (2.7 miles)
  • Cheddar's Scratch Kitchen (3.3 miles)
  • TinTin (3.6 miles)
  • Jason's Deli (3.8 miles)
  • K&W Cafeteria (3.9 miles)
  • Chick-Fil-A (4 miles)

Cafes

  • Starbucks (2.6 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.5 miles)
  • Krankies Coffee (7 miles)
  • Panera Bread (22.9 miles)

Theaters

  • AMC Hanes 12 (2.9 miles)
  • Regal Palladium & IMAX (23.2 miles)

Pharmacies

  • CVS Pharmacy (4.3 miles)
  • CVS Revco D.S. (5.2 miles)
  • Walgreens (5.3 miles)
  • South Park Family Pharmacy (7.3 miles)
  • Walgreens (9.2 miles)
  • Walgreens (10.7 miles)
  • Express Scripts Holding Co. (10.7 miles)

Physicians

  • Nephrology Associates (4.5 miles)
  • Cumadin Clinic (4.6 miles)
  • Brookview Hills Internal Medicine (4.6 miles)
  • Wake Forest Baptist Health - Internal Medicine - Highland Oaks (4.6 miles)
  • Forsyth Endocrine Consultants (4.6 miles)
  • Urology Partners (4.8 miles)
  • Center For Clinical Research (4.8 miles)

Parks

  • Miller Park (4.9 miles)
  • Salem Lake Trail (9.7 miles)
  • Union Cross Park (13.5 miles)

Places of Worship

  • St John's Lutheran School (5.2 miles)
  • Immaculate Heart of Mary Catholic Church (20.2 miles)

Hospitals

  • WFBH Ardmore Tower (5.5 miles)
  • Wake Forest Univ Bapt Med Center (6.1 miles)
  • Bethany Cardiology (22.6 miles)

Frequently Asked Questions

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