Harmony At Brookberry Farm
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526 Brookberry Heights Crossing, Winston Salem, NC 27106
For more information about senior living options: (844) 490-3973
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The staff are professional, welcoming, and attentive to residents' needs. Harmony at Brookberry Farm feels like resort-style senior living with well-maintained facilities. The independent living apartments are spacious, with full kitchens and in-unit laundry. The facility offers a wide variety of health and recreational activities. The new management team is making excellent strides in improving the environment. India Jones is described as a trusted, caring Clinical Director and a valued member of the Harmony team. The dining room, game room, theater, and other amenities look appealing and inviting. Move-ins are smooth and well-coordinated. The staff's attention to detail is evident in maintenance and housekeeping. The community is described as clean, safe, and supportive, with residents feeling at home.
These people are liars and thieves! The saleswoman blatantly lied to us when we viewed the property. The business manager was rude and did not do her job! Two weeks after he moved in they almost let him die after a fall. The front desk receptionist strolled in about 40 minutes later and told him she couldn't help him. They had never drafted anything and added hundreds of dollars in fees! Bottom line: DO NOT EVEN CONSIDER THIS FACILITY! THIS IS A BEAUTIFUL NEWER FACILITY! DO NOT LET THAT ATTRACT YOU!Harmony at Brookberry Farm appears to be a community that elicits strong opinions, with a broad spectrum of experiences shared by current and former residents and their families. Several reviewers praise the facility as a welcoming, resort-like place for seniors, especially appealing to those seeking a 55 and over living environment with multiple levels of support. The complex is described as modern and well-appointed, with independent living options that feel spacious and comfortable, and it's highlighted as a setting that encourages activity, health, and social engagement.
On the sunlit side of the ledger, many readers highlight positive first impressions and smooth introductions to life at Harmony. Move?ins are described as smooth experiences, with praise for the sales team's responsiveness and clarity. Melanie Armstrong, referred to as the Senior Director of Sales & Marketing, and the broader sales staff are repeatedly commended for their warmth and professionalism. Reviewers note that upfront fees and monthly rent are manageable, and they appreciate the variety of activities designed to support residents' health and enjoyment. The campus amenities - game rooms, theaters, dining rooms, and other social spaces - are consistently described as inviting and well-maintained, contributing to a sense that residents can pursue an active, engaged lifestyle without leaving the community.
A recurring thread in several positive reviews is the personal, compassionate leadership and staff care that residents experience. One review specifically celebrates India Jones, who had previously cared for a resident's aunt and who is described as a beloved clinician now serving Harmony as a Clinical Director. The writer recounts how India's caregiving presence created peace and a sense of family, and expresses joy that India has joined Harmony in a leadership role. This testimony underscores how staff personalities and caregiving values can leave a lasting impression on families, even after a resident's passing.
Other testimonials focus on specific experiences that reinforce a sense of security and quality of life. An observer who visited with their 94-year-old father spoke highly of the tour with Chancy Martin, the Director of Sales and Marketing, and of a delicious lunch that accompanied the visit. The one-bedroom apartment they viewed seemed spacious, and the other amenities - such as a game room, theater, and dining options - were described as impressive. This reviewer is hopeful about the future for their father, noting that the community's independent living spaces are well-suited to a gradual, comfortable progression should needs change over time.
Impressive improvements are also highlighted by another reviewer who notes a recent change in management and the resulting strides in operation and communication. They point to a state survey score of 101.5 and a staffing increase as evidence that Harmony is moving in a positive direction. The new management trio, including Melannie Armstrong and a team referenced as Courtnei and Melannie, is described as warm, transparent, and committed to addressing questions and concerns. The sense of a refreshed, proactive leadership culture is echoed by residents who feel better informed and more confident about the community's direction, implying a smoother overall experience for current and prospective residents.
Specific affirmations about daily living reinforce the sense that Harmony offers a well-rounded senior living experience. Praise for the staff's kindness and attentiveness - both to individual residents and to their families - emerges repeatedly. Another reviewer notes the three levels of service, which is described as facilitating a smoother transition if assistance or memory care becomes necessary, all without moving to a different environment. The overall impression is that Harmony is designed to support aging in place with flexibility and respect for personal dignity, a factor that resonates with families looking for long-term stability.
Yet, not all voices share the same experience. A very strongly negative account presents a stark contrast, detailing what the writer characterizes as deception and poor treatment. The reviewer, who acts as a power of attorney for a resident, alleges a sales encounter in which the promised lease terms, deposit, and first month's rent were not executed as discussed. They recount an eviction threat and a range of unexpected charges that appeared after move-in, accompanied by what they describe as rude, evasive responses from a business manager and a lack of accountability from higher corporate channels. The account also includes a serious safety incident in which a resident reportedly fell and did not receive timely assistance, followed by a difficult hospitalization period. In this narrative, the overall verdict is emphatic and uncompromising: this facility is not to be trusted, and the reviewer strongly cautions others against moving in.
Taken together, the collection of reviews suggests Harmony at Brookberry Farm is a contemporary, spacious, and activity-rich community that has earned enthusiastic endorsements from many residents and families. People highlight the presence of dedicated staff, a leadership team capable of driving improvements, and a range of amenities that fit a resort-like senior living lifestyle. At the same time, there are cautions raised about financial transparency and responsive handling of emergencies, underscoring the importance of due diligence, clear written agreements, and careful scrutiny of management practices before committing.
For prospective residents and their families, Harmony at Brookberry Farm represents a balance of opportunity and risk. The positive voices emphasize warmth, strong leadership during periods of transition, engaging programming, and the comfort of modern in-situ amenities. The negative testimony serves as a stern reminder to verify financial arrangements, confirm who will be responsible for tasks like draft payments and deposits, and verify the facility's safety and emergency procedures. With new management in place and with leadership figures cited by residents as being approachable and transparent, Harmony offers a compelling option for those seeking resort-like independent living with room to grow into higher levels of care, provided careful due diligence is exercised and ongoing communication is maintained.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harmony At Brookberry Farm in Winston Salem, NC is an assisted living community that offers a range of care services for seniors. With a focus on independent living and memory care, residents can choose the level of assistance they need while maintaining their independence.
The community provides various amenities to enhance the quality of life for its residents. These include a dining room where nutritious meals are served in a restaurant-style setting, ensuring that dietary needs and preferences are catered to. The accommodations are fully furnished, creating a comfortable and homely environment for residents. Outdoor spaces and gardens offer opportunities for relaxation and enjoyment of nature. Housekeeping services take care of the cleaning and maintenance tasks, allowing residents to spend more time doing what they love. Wi-Fi/high-speed internet access is available throughout the community, keeping residents connected with loved ones and providing entertainment options.
Assistance with activities of daily living is offered to ensure that each resident's individual needs are met. This includes help with bathing, dressing, and transfers. Harmony At Brookberry Farm also coordinates with health care providers to ensure comprehensive care for its residents. The community offers specialized memory care programming for those with dementia or mild cognitive impairment, providing tailored support to promote mental wellness.
Transportation arrangements are made for medical appointments, ensuring that residents can easily access the healthcare they require. Additionally, there are several nearby amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, and theaters. This allows residents to enjoy convenience and engage in social activities outside of the community.
Overall, Harmony At Brookberry Farm provides a caring and supportive environment where seniors can live comfortably while receiving personalized assistance as needed.
Harmony At Brookberry Farm is located at 526 Brookberry Heights Crossing, Winston Salem, NC 27106 in Forsyth County, North Carolina
The features offered at Harmony At Brookberry Farm are integral to supporting residents with dementia and Alzheimer's disease by addressing their unique needs systematically. Assistance with dressing, bathing, and transfers promotes personal dignity while ensuring safety, allowing residents to maintain a sense of autonomy. Medication management is crucial for maintaining health stability, while meal preparation and service cater to dietary requirements tailored for cognitive wellness. Transportation arrangements facilitate access to necessary medical appointments, promoting continuity in care through coordination with healthcare providers. Activities of daily living assistance enhances overall quality of life by encouraging engagement in familiar routines. The 24-hour supervision ensures residents receive immediate support when needed, fostering a secure environment. Furthermore, specialized memory care programming and mental wellness initiatives address cognitive challenges directly and promote emotional resilience, catering specifically to those experiencing mild cognitive impairment or more advanced stages of dementia. Together, these features create a comprehensive framework that enables individuals to thrive within their capabilities while receiving the compassionate support they require.
Harmony At Brookberry Farm on seniors.fyi includes 11 photos including images showing interior, decor, living room, dining, bedroom, billiards, lighting, landscaping, and more.
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Interior
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Lighting
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