Vienna Village

Pros

• The facility is very clean and has a bright, homey atmosphere.
• The staff is generally friendly and attentive, providing good care for residents.
• Residents appreciate the quality of food, which is described as very good.
• There are engaging activities such as Bingo and live music to enhance residents' experiences.
• The facility has a solid staff-to-patient ratio, ensuring personalized attention.
• Regular on-site medical care includes visits from doctors and an available RN for patient needs.
• Daily laundry services contribute to the overall cleanliness and comfort of the residents’ living spaces.
• Everything needed for care is included in the pricing, providing financial clarity for families.

Cons

• Some staff members lack patience and listening skills, which is not suitable for their roles in the facility.
• There are known incidents of physical and verbal assaults against residents, particularly those with dementia or mental disorders who cannot report them.
• Staff members are misrepresented as nurses, creating confusion about their qualifications; only one LPN is on site while others were hired from outside.
• Incidents of staff sleeping on the job have been reported in resident rooms.
• Medications have been given twice to the same resident, indicating potential negligence in care.

Review

Vienna Village has garnered a mixed response from residents and their families, showcasing both the strengths and weaknesses of this long-term care facility. Overall, many reviewers have highlighted the cleanliness of the facility as one of its most appealing attributes. It is described as a well-maintained environment that provides comfort to residents and their families alike. The bright atmosphere, homey aesthetic, and organized living spaces are complemented by daily laundry services, contributing to the overall positive impression of hygiene and care.

While a portion of the staff is deemed friendly and approachable, there are concerns regarding others in the facility who may lack essential qualities necessary for working in healthcare. Some individuals reportedly exhibit impatience and poor listening skills, which can lead to less-than-ideal interactions with residents who require understanding and compassion. Particularly alarming are indications of physical assaults and verbal mistreatment that have supposedly occurred within the facility's walls—especially against vulnerable populations such as those suffering from dementia or other mental health disorders who may not be able to voice their experiences.

In addition to concerns over staff behavior, reports indicate that some workers misrepresent themselves as nursing professionals when they may not hold relevant qualifications. Notably mentioned are individuals like Mrs. Eddleman and Mrs. Walker, who do not possess nursing credentials despite appearing in roles that suggest otherwise. With only one Licensed Practical Nurse (LPN) on-site alongside various outside hires, families may question whether sufficient qualified nursing support exists for their loved ones. The gravity of medication administration is also addressed; instances where medications have been mistakenly given twice to the same resident highlight significant lapses in caregiving protocols.

Conversely, many reviews convey positive sentiments regarding resident care at Vienna Village. For instance, one family member expressed satisfaction with their mother’s improved condition after moving into the facility—a testament to personalized attention received since her arrival. This transformation speaks volumes about how supportive environments can facilitate healing for residents previously in less suitable living situations.

Moreover, common activities such as Bingo games, musical performances by visiting entertainers, and outings promote engagement among residents while fostering a sense of community. Residents enjoy balanced meals—including three solid meals per day supplemented by two snacks—that cater to diverse dietary needs without incurring hidden costs related to medication management or basic care services like bathing or hairstyling once a week.

The facility appears committed to transparency with its pricing model; families appreciate knowing precisely what financial obligations entail from the outset without surprise charges arising later for additional services provided throughout a resident's stay. All these factors contribute meaningfully toward creating an enriching atmosphere conducive for elderly individuals seeking long-term care solutions.

Ultimately, Vienna Village embodies both commendable achievements in caregiving amidst troubling aspects needing improvement—most notably concerning employee training methodologies and adherence to professional standards within healthcare provision frameworks—creating an environment ripe for reflection by prospective residents exploring wider options available within long-term care facilities today.

This part of Pfafftown, North Carolina offers a variety of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With multiple restaurants, cafes, pharmacies, physicians' offices, parks, places of worship, and hospitals within a reasonable distance, residents have access to essential resources for their daily needs. The presence of well-known chains like McDonald's, Starbucks, CVS Pharmacy, and Wake Forest Baptist Health provides a sense of familiarity and reliability. The proximity to Miller Park and Salem Lake Trail offers opportunities for outdoor recreation and exercise. Additionally, the availability of various healthcare providers in the area ensures easy access to medical care when needed. Overall, this neighborhood provides a mix of convenience and community support for seniors looking to settle down in Pfafftown.

Restaurants

• McDonald's (5.9 miles)
• Arby's (6.1 miles)
• Cheddar's Scratch Kitchen (6.7 miles)
• TinTin (7.1 miles)
• K&W Cafeteria (7.2 miles)
• Jason's Deli (7.3 miles)
• Chick-Fil-A (7.4 miles)

Cafes

• Starbucks (6 miles)
• Starbucks (7.5 miles)
• Starbucks (7.9 miles)
• Krankies Coffee (9.9 miles)

Theaters

• AMC Hanes 12 (6.4 miles)

Pharmacies

• CVS Pharmacy (7.7 miles)
• CVS Revco D.S. (8.2 miles)
• Walgreens (8.4 miles)
• South Park Family Pharmacy (10.7 miles)
• Walgreens (12.6 miles)
• Express Scripts Holding Co. (13.1 miles)
• Walgreens (13.7 miles)

Physicians

• Nephrology Associates (7.9 miles)
• Cumadin Clinic (8 miles)
• Brookview Hills Internal Medicine (8 miles)
• Wake Forest Baptist Health - Internal Medicine - Highland Oaks (8 miles)
• Forsyth Endocrine Consultants (8 miles)
• Urology Partners (8.2 miles)
• Center For Clinical Research (8.3 miles)

Parks

• Miller Park (8 miles)
• Salem Lake Trail (12.6 miles)
• Union Cross Park (16.6 miles)

Places of Worship

• St John's Lutheran School (8.6 miles)
• Immaculate Heart of Mary Catholic Church (23.2 miles)

Hospitals

• WFBH Ardmore Tower (8.6 miles)
• Wake Forest Univ Bapt Med Center (9.1 miles)