Silas Creek Rehabilitation Center
Save3350 Silas Creek Parkway, Winston Salem, NC 27103
For more information about senior living options: (844) 490-3973
At Silas Creek Rehabilitation Center, the costs for rehabilitation services reflect both the quality of care and amenities provided. For a semi-private room, the monthly fee is set at $4,500, which is notably higher than the average rates in Forsyth County ($3,863) and across North Carolina ($3,584). This premium suggests enhanced services or facilities that contribute to a supportive recovery environment. In terms of private accommodations, Silas Creek charges $4,650 per month, slightly above Forsyth County's average of $4,564 and North Carolina's $4,425. These figures indicate that while Silas Creek may be positioned at a higher price point within the county and state contexts, it likely offers specialized care that justifies the investment for individuals seeking rehabilitative support.
| Floor plans | Silas Creek Rehabilitation Center | Forsyth County | North Carolina |
|---|---|---|---|
| Semi-Private | $4,500 | $3,863 | $3,584 |
| Private | $4,650 | $4,564 | $4,425 |
Silas Creek Rehabilitation presents a patchwork of experiences that runs from deeply positive to seriously concerning, with the rhythm of reviews suggesting that care quality can shift dramatically depending on staff, leadership, and the day. For some residents and families, the facility felt like a compassionate community where patient and family needs were genuinely tended to. In these accounts, the nursing staff and CNAs were described as kind and attentive, housekeeping was reliable and courteous, and the overall environment was clean. Food earned high praise - described as incredible by at least one caregiver - and the physical therapy, occupational therapy, and physicians were noted as prompt, kind, and knowledgeable. The impression from these favorable reviews is that, when things align well, the team can deliver a solid, caring rehabilitation experience, with specific staff members singled out for their dedication.
In several narratives, the administrative and clinical teams also received positive notes. Families praised responsive administrative staff, and particular therapists and aides were highlighted for going above and beyond. Names like Mark, Alice, Kitty, and Diane appeared in positive recollections, with comments about therapists who motivated and supported recovery, and a dietary manager described as terrific. One reviewer even expressed confidence that the new managerial leadership was moving things in a better direction, suggesting that improvements were taking hold and that the facility could deliver a high-quality stay when conditions were right. These testimonies suggest that Silas Creek can be a supportive, well-coordinated place for rehabilitation and recovery when the staffing mix and leadership align with the residents' needs.
However, a substantial body of reviews centers on negative experiences, especially around discharge planning, social work, and communication. A recurring complaint is that social workers would say one thing and do another, with delays in discharge logistics and follow-up information that did not match what had been communicated the day before. The sense of frustration is intensified by mentions of long wait times for discharge-related actions, and by accusations that essential information about post-discharge follow-up was inconsistent or unavailable. In these accounts, families feel left in limbo during transitions, with mixed messages adding to emotional and logistical strain. Several reviewers suggested escalating concerns through formal channels, indicating that the problem was not isolated but systemic enough to prompt a change in how they would address future issues.
The most charged and repeated criticisms revolve around the administrator, specifically a person named Kendra, and broader leadership practices. Reviewers alleged that she lied about patient care, particularly around routine things like turning or bathing, and claimed she cited HIPAA unnecessarily when questioned about seeing surveillance footage of alleged issues. Accusations included not returning calls, failing to meet with families, and creating a culture in which concerns were dismissed or ignored. The sentiment across these narratives is that administration can undermine trust and that the care environment suffers when leadership is unresponsive or evasive. Some reviewers voiced strong intentions to bypass traditional channels and go directly to consumer protection or public inquiries, accompanied by claims of chronic overwork among frontline staff who felt unsupported and pressured, as if they were trying to juggle too many patients with too few resources.
Adding to the complexity are physical and operational concerns about the facility itself. Several accounts describe an aging or poorly maintained building, with mentions of leaking air-conditioning units, mismatched wall colors, and an atmosphere that felt uncomfortably hot at times. There were alarming anecdotes about a resident going missing and staff casually discussing it, with one reviewer questioning how such a situation could occur and whether safety protocols were being observed. Other reviewers recounted miscommunication about medication and inconsistencies in who was allowed to direct actions like standing or leaving a patient's bed, activities that are critical for safety in a rehabilitation setting. The combination of these environmental and procedural notes paints a picture of a facility where safety and reliability can be compromised, particularly when staffing is stretched and clear, timely communication is lacking.
Against this backdrop, some reviewers acknowledge progress or improvement, often tied to changes in management or specific staff members who demonstrate care and competence. A few accounts highlight a shift toward better communication with families and more consistent treatment from certain members of the team. Yet even among those who see improvement, the thread of concern remains, with others continuing to report frustration, fear, and emotional distress. The emotional toll is palpable: families describe long, exhausting days spent advocating for their loved ones, sometimes feeling compelled to act as "guard dogs" for basic dignity and respect, especially when a patient is receiving hospice care or facing complex medical needs.
Taken together, the reviews present a nuanced portrait: Silas Creek Rehabilitation can be a place of excellent and compassionate care when the right staff are present and leadership supports consistent practices, but it is also a setting where communication gaps, inconsistent discharge handling, and reported leadership lapses can erode trust and undermine patient safety. The experiences range from highly positive to deeply negative, with several themes echoing across many accounts - patient- and family-centered care in some shifts, and systemic challenges in others. For families considering placement or ongoing care here, the message is clear: outcomes may hinge on the day-to-day dynamics of the staff, the responsiveness of administration, and the facility's ability to maintain clear, reliable lines of communication during transitions and routine care. Visiting the facility, asking pointed questions about discharge planning, medication management, and staffing ratios, and seeking up-to-date feedback from current residents and families would be prudent steps to form a well-informed view of Silas Creek at this moment.
Silas Creek Rehabilitation Center in Winston Salem, NC offers a comprehensive range of amenities and care services to provide a comfortable and fulfilling living environment for its residents. The community boasts a beauty salon, allowing residents to maintain their preferred hairstyles and grooming routines. With cable or satellite TV available, residents can stay entertained and connected to their favorite shows and channels. Community-operated transportation ensures that residents have convenient access to nearby destinations.
A computer center is provided for residents to stay connected with family and friends online or engage in virtual activities. The dining room offers restaurant-style dining where nutritious meals are served, accommodating special dietary restrictions as required. The fitness room promotes an active lifestyle and encourages regular exercise for physical well-being.
Residents can enjoy fully furnished accommodations with private bathrooms, ensuring privacy and comfort. The gaming room provides opportunities for recreational activities and socializing with fellow residents. A small library is available for book lovers to indulge in quiet reading sessions.
Housekeeping services alleviate the burden of maintaining a clean living space, while move-in coordination assists new residents in settling comfortably into their new home. Outdoor spaces like gardens allow residents to appreciate nature or spend time outdoors as desired.
Telephone services are provided for easy communication, while transportation arrangements facilitate non-medical trips within the community and transport to doctors' appointments. A wellness center is present onsite to cater to the health needs of the residents.
Wi-Fi/high-speed internet access ensures connectivity throughout the community. In terms of care services, Silas Creek Rehabilitation Center offers 24-hour call systems and supervision for additional security and peace of mind. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers.
Diabetes diets are accommodated, along with meal preparation and service options tailored to individual needs. Medication management ensures that medications are properly administered according to prescribed schedules. A mental wellness program supports emotional well-being.
Residents can enjoy various activities planned by concierge services as well as fitness programs to promote an active lifestyle. Planned day trips and resident-run activities offer opportunities for social engagement and exploration. Scheduled daily activities keep residents engaged and entertained.
The community benefits from its proximity to nearby amenities, including four cafes, one park, four pharmacies, 10 physicians, 21 restaurants, one place of worship, one theater, and two hospitals. This ensures easy access to dining options, recreational spaces, healthcare providers, and cultural venues within the surrounding area. Overall, Silas Creek Rehabilitation Center offers a vibrant and supportive assisted living community for seniors in Winston Salem.
This part of Winston-Salem, North Carolina offers a variety of dining options including K&W Cafeteria, McDonald's, and Olive Garden, catering to a range of tastes. Additionally, there are several cafes in the vicinity such as Starbucks and Krankies Coffee for leisurely mornings or social gatherings. For medical needs, there are several reputable physicians and pharmacies within a short distance, ensuring easy access to healthcare services. Places of worship such as St John's Lutheran School are nearby for spiritual fulfillment, while parks like Miller Park provide opportunities for outdoor recreation. The area also features theaters like AMC Hanes 12 for entertainment options. With hospitals like WFBH Ardmore Tower in close proximity, convenience in healthcare is readily available. Overall, this part of Winston-Salem provides a well-rounded community with amenities suited for senior living.
At Silas Creek Rehabilitation Center, the costs for rehabilitation services reflect both the quality of care and amenities provided. For a semi-private room, the monthly fee is set at $4,500, which is notably higher than the average rates in Forsyth County ($3,863) and across North Carolina ($3,584). This premium suggests enhanced services or facilities that contribute to a supportive recovery environment. In terms of private accommodations, Silas Creek charges $4,650 per month, slightly above Forsyth County's average of $4,564 and North Carolina's $4,425. These figures indicate that while Silas Creek may be positioned at a higher price point within the county and state contexts, it likely offers specialized care that justifies the investment for individuals seeking rehabilitative support.
Silas Creek Rehabilitation Center is located at 3350 Silas Creek Parkway, Winston Salem, NC 27103 in Forsyth County, North Carolina
Yes, Silas Creek Rehabilitation Center allows both dogs and cats.
Silas Creek Rehabilitation Center on seniors.fyi includes 11 photos including images showing interior, exercise equipment, landscaping, decor, fitness, building, rehabilitation, outdoor, and more.
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