Azalea Health & Rehab Center in Wilmington, NC

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  • Interior

    A welcoming reception area featuring modern design elements and soft lighting.

  • Decor

    A cozy living room featuring green walls, comfortable seating, and natural lighting.

  • Dining

    A cozy dining area designed for community gatherings, featuring ample seating and natural light.

  • Lighting

    A spacious and inviting dining area with neatly arranged tables and warm lighting.

  • Wall Art

    A spacious dining area featuring a wooden table and chairs, complemented by decorative elements such as a mirror and artwork.

  • Exercise Equipment

    A spacious physical therapy room equipped with various exercises and rehabilitation tools.

  • Salon

    A serene hair salon setup with a mirror, styling chair, and subtle decor.

  • Healthcare

    A spacious patient room in a hospital featuring two beds and modern amenities.

  • Rehabilitation

    A physical therapy session in progress, focusing on patient rehabilitation.

  • Wheelchair

    A joyful moment shared between an elderly woman in a wheelchair and her caregiver.

Azalea Health & Rehab Center in Wilmington, NC

Information last verified:

3800 Independence Boulevard, Wilmington, NC 28412

For more information about senior living options: (844) 490-3973

3.2 from 41 reviews
5 stars
20
4 stars
3
3 stars
1
2 stars
1
1 stars
16

Overall Review of Azalea Health & Rehab Center

Pros

  • pro Angel, the daytime CNA, is highly regarded for her hard work and readiness to help.
  • pro Ammy Hardee's professionalism and dedication to serving the elderly are refreshing.
  • pro The staff are compassionate and loving to residents, and the facility is consistently clean.
  • pro Azalea Health & Rehab is described as a wonderful facility with attentive staff, engaging activities, and warm care; highly recommended.
  • pro The aides are professional and attentive, and the therapists are excellent at helping patients regain independence.
  • pro The staff genuinely cares about residents and provides exceptional service.
  • pro Ruth, Charity, and Kim are noted as especially caring and on top of things.
  • pro The facility is very clean with amazing staff.
  • pro The care received by family members is outstanding, with attentive and compassionate staff.
  • pro The front desk staff are commendable and courteous.

Cons

  • pro The facility has serious cleanliness and pest concerns, with cockroaches and bed bugs observed.
  • pro Supplies, food service, and general hygiene are inconsistent, which greatly impacts patient care.
  • pro Employees are not there to help, and call bells ring for forever.
  • pro The food is absolutely terrible and mostly inedible.
  • pro The staff are lazy and unresponsive, with call bells ignored.
  • pro The management is disorganized and unresponsive; the facility is described as the most disorganized organization.
  • pro The facility often smells bad and is not clean in patient areas, with roaches observed.
  • pro This place should not be used for loved ones; don’t send anyone you care about to this place.
  • pro There are privacy concerns, with employees recorded elderly patients and posting videos online, a HIPAA violation.

Review

Azalea Health & Rehab Center in Wilmington is best suited for families seeking a rehab-focused stay where meaningful therapy can drive real improvement, provided a proactive advocate is willing to stay close to care decisions. The facility can deliver in terms of rehabilitation momentum when therapists and frontline staff are engaged, but that strength only shines if family members or designated powers of attorney actively oversee daily care, med administration, and response to needs. For residents who require consistently pristine hygiene, reliable staff presence around the clock, and a uniformly well-run operation, this community tends to fall short. In short, it works for those who want a chance at solid rehabilitation and can press for timely help; it does not suit those who demand near-flawless daily operations from the first moment.

Those considering alternatives should note that the downsides reported in multiple reviews are not minor. The consistent threads point to cleanliness and pest concerns, inconsistent supplies and meals, and call bells that go unanswered for long stretches, especially on weekends. Families who prioritize predictable, responsive care and a safe, sanitary environment will likely want to explore other options in Wilmington, where staffing models and housekeeping protocols appear more reliable. Privacy and dignity matters are also raised by reviewers, including mentions of HIPAA-related concerns, which should alarm anyone seeking a facility with rigorous safeguards. For long-term skilled nursing needs or for families who cannot be present to supervise regularly, alternatives with steadier operations are often the wiser course.

The most defensible positives in Azalea’s mix come from the rehab and therapy teams and from individual caregivers who show up with dedication. Several reviews salute the therapists for their skill, the day-shift CNAs for their responsiveness, and nurses who consistently go the extra mile when possible. When these team members are on site and engaged, residents can make tangible gains, and families report relief seeing progress after hospitalization. In these moments, the facility’s strengths, clear clinical focus, active therapy protocols, and staff who truly care, translate into meaningful outcomes. Yet these bright spots rarely compensate for recurring, system-wide issues that undermine daily safety and comfort.

That gap between bright therapy moments and everyday operations is where families must plan for guardrails. Observing a room, asking to see recent pest control records, and querying whether routine housekeeping is maintained can reveal whether the positive rehab potential is paired with a sustainable care environment. Dining quality, timely med passes, and consistent call-bell responsiveness should be part of the ongoing assessment, not afterthoughts. Families should also press for transparent communication channels with admissions, nursing leadership, and therapy coordinators to understand how staffing rosters, weekend coverage, and incident reporting are managed. If a tour uncovers a culture of blame or silence around issues, that is a red flag to explore other facilities with stronger operational discipline.

For decision-making, practical steps matter. Visit during a typical meal or shift change to gauge cleanliness, odor, and overall ambience; observe how staff interact with residents, especially those who cannot advocate for themselves. Ask current residents or families about call-bell responsiveness, med administration, and whether private rooms or protected spaces are used when needed. Request recent quality metrics, housekeeping logs, and maintenance repair timelines to see whether problems are tracked and resolved promptly. Inquire about pest control frequency, the status of any HIPAA-related concerns, and what steps the facility has taken to address past complaints. The answers will illuminate whether Azalea can be trusted for a stay that balances rehab potential with a predictable, safe daily environment.

Ultimately, the fit hinges on risk tolerance and care expectations. If rehabilitation progress, a caring therapy staff, and the ability to stay engaged with care planning are paramount, Azalea can be a reasonable choice, so long as there is a committed family member or advocate ensuring timely help, accurate med passes, and rigorous cleanliness standards. If, however, reliability in daily operations, consistent staffing, and a pristine, low-stress environment are nonnegotiables, the better move is to pursue alternatives with stronger documented performance in those areas. The conclusion is clear: Azalea holds potential for rehab-driven success, but it carries enough persistent cautions to warrant a cautious, comparison-driven selection process rather than a default choice.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Wilmington International (7 miles away) Wilmington International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Azalea Health & Rehab Center in Wilmington, NC offers a comfortable and vibrant assisted living community for seniors looking for a carefree lifestyle. With a range of amenities and care services, residents can enjoy their independence while receiving the assistance they need.

The community features a beauty salon, allowing residents to pamper themselves and stay stylish. Cable or satellite TV is available in each room, ensuring that residents can relax with their favorite shows. Community operated transportation is provided, making it easy for residents to run errands or attend social events.

For those who enjoy technology, there is a computer center equipped with Wi-Fi/high-speed internet. A fully furnished fitness room and gaming room are available for those who want to stay active and have fun. The outdoor space includes a garden where residents can enjoy fresh air and take peaceful walks.

Dining at Azalea Health & Rehab Center is restaurant-style, providing delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure that every resident's needs are met. Meal preparation and service, as well as assistance with diabetes diet management, are provided.

The care services offered include 24-hour call system and supervision to ensure the safety of all residents. Assistance is available for activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications properly. A mental wellness program is in place to support emotional well-being.

To enhance the social aspect of living at Azalea Health & Rehab Center, concierge services are available for any needs or requests. Fitness programs and scheduled daily activities keep residents engaged and entertained. Planned day trips and resident-run activities offer opportunities for exploration and connection within the community.

Located near several cafes, parks, pharmacies, physicians' offices, restaurants, and theaters, residents have access to various conveniences and entertainment options in the surrounding area.

Overall, Azalea Health & Rehab Center provides a warm and inviting environment where residents can enjoy a fulfilling and enriching lifestyle, knowing that their care needs are met.

Nearby Places of Interest

Theaters

  • The Pointe 14 at Barclay (0.5 miles)
  • Surf Cinemas (17.5 miles)

Physicians

  • Coastal Neurosurgical Associates (1.2 miles)
  • Wilmington Endocrinology (1.2 miles)
  • Tinsley, Ellis, A, Jr, MD (1.2 miles)
  • Wilmington Eye - Medical Center Drive (1.5 miles)
  • New Hanover Medical Group (2.4 miles)
  • New Hanover Medical Group (2.8 miles)
  • Cape Fear Eye Institute OD PA (3.1 miles)

Restaurants

  • Henry's Restaurant (1.4 miles)
  • Burger King (2.4 miles)
  • Walk-On's Sports Bistreaux - Wilmington Restaurant (2.9 miles)
  • Double Happiness Restaurant (3.3 miles)
  • Katy's Grill & Bar (3.4 miles)
  • McDonald's (3.6 miles)
  • Elijah's Restaurant (4 miles)

Pharmacies

  • Walgreens (1.9 miles)
  • CVS Pharmacy (2 miles)
  • Seashore Discount Drugs (2 miles)
  • Walmart Pharmacy (2.7 miles)
  • Walgreens (3.9 miles)
  • Epic Pharmacies (5.7 miles)
  • CVS Pharmacy (5.8 miles)

Parks

  • Hugh MacRae Park (3 miles)
  • Brunswick River Park (4.4 miles)
  • Leland Westgate Park (5.6 miles)
  • Annsdale Park (5.8 miles)
  • Oak Island Park (21.3 miles)

Cafes

  • Port City Java (4.2 miles)
  • Bespoke Coffee & Dry Goods (4.3 miles)
  • Starbucks (5 miles)
  • Cafe Koa (18.6 miles)

Transportation

  • Wilmington International Airport (ILM) (6.2 miles)
  • American Airlines (6.2 miles)

Hospitals

  • Brunswick Novant Medical Center (16.9 miles)

Places of Worship

  • Sacred Heart Catholic Church (17 miles)
  • Ocean View United Methodist Church (20.6 miles)

Frequently Asked Questions

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