Accordus Health

Pros

• The facility has been nicely renovated, creating a modern and pleasant atmosphere for residents.
• Staff members work together to provide a caring environment and seem dedicated to improving the quality of care.
• The therapy staff is highly regarded and provides excellent rehabilitation services.
• Residents have access to various activities, including outings to the movies and shopping.
• The facility is clean, with prompt responses to any maintenance or hygiene issues that arise.
• Directors and social workers are available at all hours and are eager to assist families with their loved ones' needs.
• The food quality has improved since the change of ownership, enhancing the overall experience for residents.
• Caregivers show consistent compassion towards residents, building strong relationships during their stays.

Cons

• The facility is barely making the grade and appears to be understaffed, resulting in minimal care for residents.
• There is a lack of personal care, requiring families to check on their loved ones daily.
• The atmosphere feels dark and depressing, despite recent renovations.
• Staff are often overworked and can be rude towards residents and their families.
• There are significant issues with communication between staff and residents.
• Residents are sometimes ignored or not promptly attended to when they request assistance.
• Concerns about hygiene have been raised regarding certain aides’ performance.
• The recreational activities offered are lacking and fail to engage residents adequately.
• Electric wheelchairs are not allowed, limiting mobility for some residents.
• Some family members have witnessed alarming situations that indicate a lack of proper oversight and care for vulnerable patients.

Review

In recent years, several skilled nursing facilities have undergone significant changes in management and service delivery, leading to varying experiences from patients and their families. Among these, August Healthcare at Wilmington has emerged as a notable example of positive transformation following its change of ownership from Accordius Health. Many reviews indicate that the facility has improved its reputation within the community over the past two years, with renovations creating a more modern and inviting environment. The use of SYSCO Foods Inc. for meal preparation has been positively remarked upon, indicating an effort to enhance the quality of food served. Staff collaboration is frequently highlighted, fostering a pleasant atmosphere where residents feel cared for and valued.

However, some reviews express concerns about staffing levels in the facility. While many caregivers are described as compassionate and dedicated—often providing continuity of care by maintaining the same staff for weeks—there remain significant issues related to staff shortages that affect overall patient care. These shortages can lead to delays in assistance or even dangerous situations for residents requiring more intensive support, as illustrated by instances where patients experienced falls due to lack of immediate response from nursing staff. Although therapy services like physical and occupational therapy received high praise, concerns about insufficient recreational activities indicate room for improvement in engaging residents meaningfully.

Communication appears to be another area needing attention in various facilities reviewed. Patients' families often stress the importance of strong communication between staff and relatives regarding care plans and concerns. Inconsistent updates or unclear information can leave families feeling anxious about their loved ones' well-being. In contrast, one facility was noted for its proactive approach; administrators were reportedly accessible during all hours and actively engaged with both residents and their families – making a noticeable difference in building trust.

The cleanliness and maintenance at these facilities also varied significantly among reports. Most reviewers appreciated clean environments with no unpleasant odors when entering various nursing homes; however, there were mentions of sanitation issues arising periodically which needed addressing promptly when they occurred. Cleanliness seems crucial not only for comfort but also for safety as it reflects how much consideration is given to residents’ health.

Fortunately, some families shared overwhelmingly positive experiences despite facing challenges within these institutions. One testimony showcased how much better care was provided compared to previous placements; it underscored the importance of attentive nurses who became almost family-like figures during their loved ones' stays. The director's presence on-site proved valuable as issues raised were dealt with effectively—a stark contrast to other reviews which included negative interactions involving rude staff members or inadequate personal assistance.

On a concerning note, some accounts described deeply troubling incidents where inadequate supervision led to distressing situations for vulnerable residents—especially those suffering from conditions like dementia or Alzheimer’s disease who require thoughtful handling due to their heightened sensitivity and fearfulness in unfamiliar surroundings. Cases involve neglectful practices that raise moral questions regarding safety protocols in place at these facilities while emphasizing urgent needs for systemic improvements across all aspects—staff training being paramount—to ensure no resident feels scared or devalued during their time spent away from home.

In summary, while several skilled nursing homes have made strides towards enhancing overall care through renovations, improved food options, positive staffing dynamics, and cleaner living spaces; persistent issues such as understaffing hurdles persist alongside communication lapses warrant further scrutiny across the board. It remains vital that prospective residents’ families remain vigilant advocates ensuring proper oversight into daily operations backing patient rights throughout every stage until fully satisfied with conditions present within any chosen establishment—as their loved ones deserve nothing less than respect dignity afforded them consistently reflected through genuine compassion shown by caregivers entrusted primarily responsible caring handsy our elders deserve every single day!

This part of Wilmington, North Carolina offers a variety of medical services including physicians, pharmacies, and hospitals within close proximity for easy access to healthcare. Additionally, there are several restaurants, cafes, and theaters nearby for entertainment and dining options. The area also features parks where one can enjoy outdoor activities or simply relax in nature. With the Wilmington International Airport located just 5.1 miles away, travel is convenient for those looking to explore other areas. Places of worship are within a reasonable distance for those seeking spiritual fulfillment. Overall, this neighborhood provides a well-rounded community with amenities that cater to seniors looking for a comfortable and convenient living environment.

Physicians

• Wilmington Eye - Medical Center Drive (0.3 miles)
• Wilmington Endocrinology (0.7 miles)
• Tinsley, Ellis, A, Jr, MD (0.7 miles)
• Coastal Neurosurgical Associates (1.1 miles)
• New Hanover Medical Group (1.2 miles)
• New Hanover Medical Group (4 miles)
• Cape Fear Eye Institute OD PA (4.3 miles)

Pharmacies

• Seashore Discount Drugs (0.9 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walmart Pharmacy (3.8 miles)
• Epic Pharmacies (4.6 miles)
• CVS Pharmacy (4.8 miles)
• Walgreens (5.1 miles)

Restaurants

• Henry's Restaurant (1.2 miles)
• Burger King (1.3 miles)
• Walk-On's Sports Bistreaux - Wilmington Restaurant (2.2 miles)
• Elijah's Restaurant (2.8 miles)
• Double Happiness Restaurant (2.8 miles)
• New Anthem Beer P (2.9 miles)
• Tarantelli's (2.9 miles)

Theaters

• The Pointe 14 at Barclay (1.3 miles)
• Surf Cinemas (18.4 miles)

Parks

• Hugh MacRae Park (2.7 miles)
• Brunswick River Park (3.4 miles)
• Leland Westgate Park (4.9 miles)
• Annsdale Park (5.4 miles)
• Oak Island Park (22.1 miles)

Cafes

• Bespoke Coffee & Dry Goods (3.1 miles)
• Port City Java (3.1 miles)
• Starbucks (4.4 miles)
• Cafe Koa (19.6 miles)

Transportation

• Wilmington International Airport (ILM) (5.1 miles)
• American Airlines (5.1 miles)

Hospitals

• Brunswick Novant Medical Center (17.4 miles)

Places of Worship

• Sacred Heart Catholic Church (18 miles)
• Ocean View United Methodist Church (21.5 miles)