Accordius Health At Wilmington
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Information last verified:
820 Wellington Avenue, Wilmington, NC 28401
For more information about senior living options: (844) 490-3973
The staff are friendly, warm, and consistently attentive to residents’ needs. The facility is clean, pleasant-smelling, and well maintained. August Healthcare provides compassionate and loving care to its residents. The therapy services are excellent and help patients regain mobility and independence. The administration runs a professional, well-organized operation with attentive leadership. There is a strong sense of community and genuine care among staff and residents. The remodeled rooms are gorgeous, and the facility feels modern and welcoming. The facility uses AI technology to monitor residents, enhancing safety and peace of mind.
One reviewer stated they would give zero stars and called it the worst experience for their loved one, urging others not to send family there. A reviewer described the facility as a "Death Trap" and warned not to send loved ones there. Several reviewers noted the staff are short-staffed and overworked, with aides “dog-paddling” and very long response times. A reviewer reported the call light did not work for over a week and staff could not provide proper assistance, leaving the resident in pain. A reviewer described a strong smell of urine/ammonia throughout the facility, indicating neglect. A reviewer recounted a resident being left on a toilet for over ten minutes while help was sought. A reviewer complained that the front desk is often unmanned, making entry take forever. A reviewer claimed that some positive reviews about the facility were lies.This community is best suited for seniors who need skilled nursing or short-term rehabilitation and who value a clean, welcoming environment where therapy is robust and staff show genuine warmth. Residents with complex recovery goals, post-surgical rehab, stroke recovery, or mobility retraining, will find an active program and therapists who push progress while maintaining a humane pace. Families consistently describe an atmosphere that feels like a close-knit network, with caregivers who remember names, celebrate milestones, and keep common spaces inviting. The combination of modern renovations, bright, well-kept rooms, and a front-desk culture that welcomes visitors supports stability for both short visits and longer stays. For those who plan to remain in care for an extended period, the presence of social and spiritual opportunities, Bible study, Catholic services, and other activities, becomes a meaningful pillar of daily life.
Those who should consider alternatives are families prioritizing consistently uninterrupted staffing and rapid, reliable responses to calls. A notable thread across reviews is concern about understaffing and overwork, with reports of slow response times and crowded conditions on busy days. Several accounts describe call bells not being answered promptly and care plans that did not feel coordinated with families. For households where near-constant supervision, aggressive fall-prevention, and meticulous medication management are non-negotiable, other options may offer more predictable staffing patterns and firmer oversight. The occasional extreme warning among the feedback, paired with many glowing commendations, underscores that reliability varies and must be vetted directly rather than assumed from reputation alone.
Overall, the strongest advantages are compelling and tangible: consistently clean facilities and a fresh, welcoming ambiance; a staff that presents as genuinely caring and engaged; and rehab services that regularly yield meaningful functional gains. Families highlight the clinical team, including therapists who restore mobility, diligent doctors who guide care, and an administrative cadre that coordinates admissions and daily needs. The remodeled rooms and beacon-like emphasis on a homey, inviting environment support participation in activities and foster a sense of normalcy during recovery. These strengths soften the sting of occasional staffing pressures, because when the team is operating at full capacity, residents feel seen, safe, and motivated. Yet the persistent undercurrent of workload can surface as slower response times, occasional climate-control glitches, and moments when personal attention feels less immediate.
To evaluate this community with precision, prospective families should structure their tour around practical, frontline questions. What is the current staff-to-resident ratio across mornings, afternoons, and weekends? How quickly are call lights answered, and what systems exist to ensure timely escalation when staff are stretched? How often are care-plan meetings held and how are families updated on progress or setbacks? What does the therapy schedule look like, and can families observe sessions to understand pacing and expectations? What are the dining options, and how is meal quality monitored? How is room ventilation maintained during warmer months, and what steps are taken to address noise or odors that affect comfort? Speaking with residents and families at various stages, short-term rehab and longer stays, helps reveal whether the rhythm is steady or fluctuates with census. Request recent survey results, incident logs, and a clear explanation of weekend coverage to calibrate expectations before committing.
In short, Accordius Health at Wilmington delivers a compelling blend of compassionate care, high-quality therapy, and a bright, well-maintained setting. For seniors whose priority is strong rehabilitation outcomes and a warm, family-like culture, this campus often exceeds expectations and supports a productive path back home or into a stable long-term arrangement with dignity. The trade-off is a less predictable staffing rhythm, which can translate into occasional delays or variability in call-response and daily details like room climate or meal service. For families where such unpredictability is intolerable, especially for residents who require near-constant assistance, carefully vetted alternatives with documented staffing guarantees may offer greater peace of mind. Yet for many, the overall package remains robust enough to justify choosing this community, particularly when recovery goals and social vitality align with what the facility regularly delivers.
Take decisive next steps with confidence: request a face-to-face tour with the admissions director, Kevin, and the campus administrator to drill into care plans and staffing patterns. Ask to observe an active therapy session and speak candidly with a handful of current residents about daily life, responsiveness, and mood. Seek a written care-plan outline and a direct contact for weekly updates, ensuring expectations are clear from day one. Set concrete benchmarks for mobility, independence, and daily routines to gauge progress over the first weeks. With proactive engagement and explicit performance targets, this Wilmington campus can be a powerful partner in recovery and ongoing care for the right family.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wilmington International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Accordius Health at Wilmington is a vibrant assisted living community located in Wilmington, NC. Our community offers a wide range of amenities and care services to ensure that our residents feel comfortable and supported in their daily lives.
In terms of amenities, we have a beauty salon where residents can receive haircuts, styling, and other beauty treatments. Our residents can also enjoy watching their favorite shows on cable or satellite TV in the comfort of their own private rooms. For transportation needs, we offer community-operated transportation as well as assistance in arranging transportation for non-medical purposes and doctors' appointments. Our computer center allows residents to stay connected with loved ones online, while our Wi-Fi/high-speed internet ensures fast and reliable internet access throughout the facility.
For dining, we provide restaurant-style dining with special dietary restrictions taken into consideration. Our talented chefs prepare delicious meals that cater to diabetes diets and other specific dietary needs. Additionally, our dining room is spacious and welcoming, creating a delightful atmosphere for shared meals.
We understand the importance of staying active and engaged, which is why we offer various activities for our residents. These include fitness programs to promote physical well-being, planned day trips to explore the local area, resident-run activities where individuals can showcase their talents or hobbies, and scheduled daily activities to keep everyone entertained.
Accordius Health at Wilmington also prioritizes the health and well-being of our residents with care services available 24/7. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure that medications are taken correctly. Additionally, we have a mental wellness program in place to support the emotional health of our residents.
In terms of nearby amenities, our community is conveniently located near three cafes, three parks for outdoor relaxation or exercise opportunities, six pharmacies for easy access to medications and healthcare supplies, eight physicians providing medical care in close proximity, nineteen restaurants offering diverse food options, and one theater for entertainment purposes.
At Accordius Health at Wilmington, we strive to create a warm and engaging environment where our residents can thrive. Our dedicated staff is committed to providing compassionate care and personalized attention to meet the unique needs of each resident.
Accordius Health At Wilmington is located at 820 Wellington Avenue, Wilmington, NC 28401 in Pender County, North Carolina
Accordius Health At Wilmington on seniors.fyi includes 9 photos including images showing bedroom, interior, decor, bathroom, rehabilitation, television, healthcare, wall art, and more.
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