The Kempton At Brightmore

Pros

• The staff at the Kempton were consistently found to be friendly and caring, providing a supportive environment for residents.
• Residents enjoyed frequent and engaging activities that helped them become more social than when living alone.
• Many families appreciated the cleanliness of the facility, contributing to a positive living experience for their loved ones.
• The meals served at the Kempton received positive feedback, highlighting the quality of food provided to residents.
• The CNAs and Med Techs were recognized for their efforts, demonstrating dedication to their roles despite challenges in management.

Cons

• The administrator at the Kempton was perceived as uncaring, rigid, and inflexible, with a dismissive attitude towards residents' needs.
• Families experienced unexpected additional charges for care that should have been included, causing frustration and dissatisfaction.
• Residents with mobility or cognitive issues found the Kempton insufficiently equipped to provide necessary assistance.
• The facility was criticized for having an overwhelming smell of cleaner and a sterile environment that felt unwelcoming.
• Staff members were described as overworked, leading to inadequate care despite their efforts.
• One reviewer felt that the staff's solution to every problem was to impose excessive monitoring rather than providing appropriate support.

Review

The Kempton is an assisted living facility that has evoked a variety of experiences among those who have utilized its services, providing care for elderly residents. For many families, the decision to place a loved one in such a facility can be overwhelmingly emotional and fraught with anxiety about the quality of care they will receive. In examining the reviews of The Kempton, it becomes clear that opinions vary greatly depending on individual circumstances and expectations regarding care.

Several positive reviews highlight the excellent staff and engaging activities available at The Kempton. One family noted their mother benefited immensely from her time there, reporting that she became more social after moving in. The staff were described as friendly and understanding, especially when accommodating residents with dementia. This family appreciated the frequent and engaging activities provided by the facility, as well as the cleanliness maintained throughout. A heartfelt sentiment expressed was gratitude for the support received during their mother's final days, demonstrating a sense of community that many found valuable.

However, contrasting experiences revealed significant concerns about the level of care provided at The Kempton. Some reviewers labeled it as more akin to independent living rather than an environment suited for those requiring assistance with daily tasks or mobility issues. Such sentiments were echoed by families who felt their loved ones’ needs were not being adequately met—particularly when cognitive challenges or health conditions necessitated additional support. These individuals indicated feelings of frustration towards the administration's rigidity in addressing care requirements, leading them to seek alternative facilities that prioritized resident well-being.

Another critical aspect raised across multiple reviews was dissatisfaction with how additional charges were applied when residents required extra assistance—especially concerning incontinence and monitoring due to social interactions with other residents. A family reported facing immediate increases in costs soon after their loved one's admission based on subjective assessments by staff rather than concrete medical advice. Such unexpected financial burdens added stress to already challenging circumstances and left some families feeling exploited rather than supported.

The physical environment within The Kempton also drew mixed feedback. While some found it pleasant enough, others reported unpleasant odors upon entering and expressed discomfort with certain aspects of the facility's atmosphere during tours—which suggested deeper neglect within management practices compared to peer establishments. Such observations prompted prospective clients to explore other options altogether; one reviewer commented on their distress when comparing serviced living arrangements to nursing homes—with neither option meeting their standards of comfort or care.

In evaluating these reviews, it becomes evident that potential residents or their families will need to carefully consider what level of assistance they require versus what The Kempton offers before making a decision. For those seeking vibrant social activities and minimal personal aid needs, this facility may still represent a suitable option; however, individuals requiring consistent oversight or help should investigate alternate locations that might provide better-suited services tailored toward specific cognitive or mobility challenges.

Ultimately, navigating assisted living can be an arduous journey filled with highs and lows influenced significantly by both staffing dynamics and individual resident needs at places like The Kempton. As highlighted through varying accounts from multiple reviewers: while some find solace in community engagement and supportive staff-for-others; there exists a pressing demand for evaluative measures regarding true levels of personal assistance available within such facilities—underscoring why thorough research remains critical for families before securing long-term arrangements for loved ones needing care support.

Parks

• Hugh MacRae Park (0.7 miles)
• Brunswick River Park (5 miles)
• Leland Westgate Park (6.7 miles)
• Annsdale Park (7.4 miles)
• Oak Island Park (23.6 miles)

Restaurants

• Henry's Restaurant (0.9 miles)
• Walk-On's Sports Bistreaux - Wilmington Restaurant (0.9 miles)
• Double Happiness Restaurant (1 miles)
• Katy's Grill & Bar (1.1 miles)
• McDonald's (1.3 miles)
• Burger King (1.7 miles)
• Okami Japanese Steakhouse (1.8 miles)

Physicians

• Coastal Neurosurgical Associates (1.1 miles)
• Wilmington Endocrinology (1.3 miles)
• Tinsley, Ellis, A, Jr, MD (1.3 miles)
• New Hanover Medical Group (1.8 miles)
• Wilmington Eye - Medical Center Drive (2 miles)
• New Hanover Medical Group (3.9 miles)
• Cape Fear Eye Institute OD PA (4.3 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Seashore Discount Drugs (2.5 miles)
• Walmart Pharmacy (3.9 miles)
• Walgreens (5.3 miles)
• Epic Pharmacies (6 miles)
• CVS Pharmacy (6.2 miles)

Theaters

• The Pointe 14 at Barclay (1.9 miles)
• Surf Cinemas (19.7 miles)

Cafes

• Starbucks (2.7 miles)
• Port City Java (2.8 miles)
• Bespoke Coffee & Dry Goods (3.7 miles)
• Cafe Koa (20.7 miles)

Transportation

• Wilmington International Airport (ILM) (4.5 miles)
• American Airlines (4.5 miles)

Hospitals

• Brunswick Novant Medical Center (19.2 miles)

Places of Worship

• Sacred Heart Catholic Church (19.2 miles)
• Ocean View United Methodist Church (22.8 miles)