The Commons At Brightmore

Pros

• The Kempton at Brightmore is praised for its immaculate condition and beautiful environment, providing a pleasant atmosphere for residents and visitors alike.
• Many reviews highlight the friendly and helpful staff at The Kempton, contributing to a welcoming community for both residents and their families.
• Visitors appreciate the variety of engaging activities organized for residents, such as bingo and music sessions, which foster a sense of community and enjoyment.
• The dining experience at The Kempton receives positive remarks, with many reviews noting that the food is delicious and enjoyable.
• The facility's layout is described as beautiful and well-maintained, creating an inviting space that feels more like a resort than an assisted living center.
• Families express peace of mind knowing their loved ones are in a supportive environment where they can receive assistance when needed.

Cons

• The staff at The Commons At Brightmore of Wilmington exhibited laziness and neglect, ignoring a resident in need of help for an extended period.
• There was a lack of continuity in administration, causing concerns about care quality due to high staff turnover.
• The weekend and nighttime staff were inadequately trained to handle residents with Alzheimer's and dementia.
• The facility misrepresents its ability to provide adequate services to residents, preferring those who are less mobile and less demanding.
• Despite being a nice facility, the director at The Kempton was described as unfriendly.
• There were complaints about the institutional feel of the dining area, which did not cater well to residents' preferences.
• One reviewer felt that the price of services at Brightmore was excessively high compared to what was offered.
• While most areas were clean, one review mentioned a wet spot on the floor that had not been marked or addressed promptly.

Review

The experience of visiting assisted living facilities can evoke a mix of emotions, ranging from satisfaction to genuine concern. In recent reviews about various facilities in Wilmington, such as The Commons at Brightmore and The Kempton, residents and their families have shared insights into the quality of care, staff engagement, and the overall environment provided by these establishments. While some aspects are commendable, others reveal serious concerns that cannot be overlooked.

One alarming incident occurred at The Commons at Brightmore, where a resident was left struggling for assistance while suffering in a soaked diaper for an extended period. Observers noted that multiple staff members were present but failed to respond adequately to the woman's needs. This scenario highlights potential issues of negligence and insufficient training among the staff, raising questions about their priorities and commitment to residents’ well-being. As one reviewer noted, this lack of response paints a picture of laziness rather than compassion—a disparity that starkly contradicts what should be expected in such facilities.

In contrast, The Kempton emerged as a favorable option based on several positive reviews. Families praised its cleanliness and well-maintained surroundings while commending the friendly staff who organized numerous social events like bingo and music performances. Residents enjoyed engaging activities that offered opportunities for social interaction, making it feel more like a community than just an institution. Additionally, the facility’s ambiance was described as elegant and welcoming—qualities that can significantly impact the mental and emotional health of residents.

However, it is essential to note that while many visitors appreciated The Kempton’s aesthetics and atmosphere, concerns regarding trained staff remained prominent across reviews. There were mentions of high turnover rates among caregivers leading to inconsistencies in resident care—especially concerning those with Alzheimer’s or dementia. Without appropriate training or familiarity with residents’ specific needs during critical times like night shifts or weekends, the care provided could fall short when necessary.

Both facilities showcased beautiful layouts and offered appealing amenities; however, they also face scrutiny over their staffing practices and responsiveness toward care needs. Many reviewers expressed frustration over high costs associated with these locations contrasting sharply with inadequate levels of support when required most urgently—further emphasizing ongoing challenges within eldercare systems that seem misaligned with marketed promises.

Families searching for suitable options often express anxiety about unfulfilled expectations after their loved ones are placed in these centers. Comments about beautifully decorated rooms masked underwhelming service highlight frustrations experienced by relatives when navigating these choices for seniors who deserve attention and dignified treatment regardless of their mobility or cognitive challenges.

Ultimately, experiences in such facilities vary greatly based on staffing cohesion and proven commitment to providing adequate training alongside compassionate care for residents—the very essence behind choosing assisted living options versus remaining at home alone. Reviews bring forth essential points about necessary improvements within senior communities while remaining hopeful that administrators will take heed where feedback indicates room for growth; thus ensuring both peace of mind for families concerned about loved ones' welfare along with creating supportive environments conducive to enriching lives during challenging stages of life.

This part of Wilmington, North Carolina, offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With several parks nearby such as Hugh MacRae Park and Annsdale Park, residents can enjoy outdoor activities and scenic surroundings. The area also boasts a selection of restaurants including Henry's Restaurant and Walk-On's Sports Bistreaux - Wilmington Restaurant, providing options for dining out. Additionally, there are pharmacies like CVS Pharmacy and Walgreens in close proximity, as well as healthcare facilities such as Coastal Neurosurgical Associates and New Hanover Medical Group. For entertainment purposes, there are theaters like The Pointe 14 at Barclay within a short distance. Overall, this area offers a mix of recreational opportunities, dining choices, healthcare services, and transportation options including access to Wilmington International Airport (ILM), making it a potentially desirable location for seniors seeking a vibrant community with essential resources nearby.

Parks

• Hugh MacRae Park (0.7 miles)
• Brunswick River Park (5.1 miles)
• Leland Westgate Park (6.8 miles)
• Annsdale Park (7.5 miles)
• Oak Island Park (23.6 miles)

Restaurants

• Henry's Restaurant (0.9 miles)
• Walk-On's Sports Bistreaux - Wilmington Restaurant (1 miles)
• Double Happiness Restaurant (1 miles)
• Katy's Grill & Bar (1.1 miles)
• McDonald's (1.4 miles)
• Okami Japanese Steakhouse (1.8 miles)
• Burger King (1.8 miles)

Physicians

• Coastal Neurosurgical Associates (1.1 miles)
• Wilmington Endocrinology (1.4 miles)
• Tinsley, Ellis, A, Jr, MD (1.4 miles)
• New Hanover Medical Group (1.9 miles)
• Wilmington Eye - Medical Center Drive (2 miles)
• New Hanover Medical Group (3.8 miles)
• Cape Fear Eye Institute OD PA (4.3 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Seashore Discount Drugs (2.6 miles)
• Walmart Pharmacy (3.8 miles)
• Walgreens (5.3 miles)
• Epic Pharmacies (6.1 miles)
• CVS Pharmacy (6.3 miles)

Theaters

• The Pointe 14 at Barclay (1.9 miles)
• Surf Cinemas (19.6 miles)

Cafes

• Starbucks (2.7 miles)
• Port City Java (2.9 miles)
• Bespoke Coffee & Dry Goods (3.8 miles)
• Cafe Koa (20.7 miles)

Transportation

• Wilmington International Airport (ILM) (4.6 miles)
• American Airlines (4.6 miles)

Places of Worship

• Sacred Heart Catholic Church (19.2 miles)
• Ocean View United Methodist Church (22.8 miles)

Hospitals

• Brunswick Novant Medical Center (19.2 miles)