The Commons At Brightmore in Wilmington, NC
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Information last verified:
2320 41St Street, Wilmington, NC 28403
For more information about senior living options: (844) 490-3973
The staff is warm and caring with amazing bedside manner. The director of nursing is wonderful, with a big heart and genuine dedication to patient care. The facility is clean, bright, and welcoming, with professional and friendly administration. The care team consistently makes residents feel safe, respected, and supported. The Commons at Brightmore is a wonderful place where staff treat residents like family and go above and beyond. The activity department is exceptional, bringing life and meaningful engagement to residents. The environment is home-like and inviting, with attentive staff making residents feel at home. Families are grateful for the high quality of care and the staff’s reliability and empathy. The dining and living spaces are well designed, comfortable, and well maintained. The caregiving teams adapt with patience and a gentle touch to meet changing resident needs.
The facility suffers from chronic understaffing, leading to decreased patient care and cleanliness. The environment is rude, with staff treating patients and visitors with disrespect and showing little empathy for the deceased and their families. The staff lack adequate training and are unwilling or unable to provide necessary services. There is rapid administration turnover, causing a lack of continuity in who handles resident care. A resident was left in a soaking wet diaper for 16 minutes because desk staff ignored her pleas for help. A transportation incident left a resident unsecured in a van, resulting in ICU transfer. The logs for resident checks were missing or incomplete, suggesting overworked staff and poor management.The Commons At Brightmore is best suited for families seeking a warm, openly affectionate, and highly engaged assisted living environment where residents are treated like family and daily life feels purposeful. This community shines for those who value a visible, hands-on leadership team, clear communication, and a staff that genuinely prioritizes residents’ dignity and safety. It is particularly well-mitted for memory-care needs, where careful staff attention, steady routines, and an atmosphere that encourages social engagement can make a meaningful difference in mood, cooperation, and overall quality of life. Prospective movers will find the atmosphere bright, clean, and welcoming, with a strong emphasis on being part of a community rather than merely occupying a room. For families who want regular updates and a partner in care, Brightmore delivers a convincing, home-like setting that eases the transition of a loved one into assisted living.
While the positive, people-first culture is the standout feature, it is prudent to consider alternatives for families with different priorities. Those with tight budget constraints should anticipate higher costs, and there can be disappointment if price appears to outpace perceived value. Others may want to explore facilities with a longer track record of consistent staffing across all shifts, particularly overnight and weekends, or with an explicit emphasis on rigid safety metrics and transparent incident reporting. Some families may also prefer a setting with less frequent administration changes or a facility that has demonstrated uninterrupted continuity in leadership. For residents who require more specialized medical acuity or extremely low caregiver-to-resident ratios at all times, it could be worth comparing options that explicitly advertise those capabilities.
The strongest offset to the main concerns lies in the staff’s warmth and professionalism, combined with a leadership team that is accessible and communicative. Reviews repeatedly highlight caregivers who are patient, respectful, and genuinely invested in residents’ lives, paired with administrators and nursing leadership that residents and families can reach when questions arise. This combination translates into dependable daily care, thoughtful responses to evolving needs, and a sense that the facility is attentive to the family’s role in care planning. The overall tone is consistently one of safety, respect, and partnership, which matters greatly when dementia or mobility challenges require ongoing collaboration between family and care teams. When staff know residents well and communicate clearly, lapses in other areas become more tolerable, and families can feel confident that care plans are being adjusted as needed.
Beyond personnel, the environment itself reinforces the decision to choose Brightmore. The campus presents a bright, neat, and welcoming setting that feels more like a well-kept home than a clinical space. The memory-care environment receives particular attention, with staff described as adaptable and creative in encouraging engagement and activity, even for residents with advancing cognitive decline. The activity calendar is robust, with a mix of therapeutic and social opportunities that help residents stay connected, while the nursing and clinical staff provide on-site therapy and mobility supports to sustain independence as long as possible. The combination of a pleasant atmosphere, strong housekeeping and maintenance, and a calendar of meaningful interactions creates a sense of contentment that supports families who want their loved ones to feel at ease and valued.
On the downside, real concerns circulate about staffing stability and occasional lapses in operations. Several reviews point to periods of understaffing, turnover, and uneven consistency across shifts, which can translate into delays with call bells, uneven supervision at night, or gaps in routine care. There are also specific complaints about communication gaps and instances where logs or documentation were not as complete as expected, along with occasional reports of staff disengagement or disrespectful behavior. Transportation incidents involving vendors affiliated with the campus and discussions about expensive pricing also surface as red flags for some families, underscoring the need for careful due-diligence and current, on-site validation before committing. These issues do not nullify the positive experiences some families report, but they do mean the facility may not be the best fit for households requiring flawless, 24/7 consistency or a strict, low-risk safety record.
For families actively evaluating options, a rigorous, current tour is essential. Ask to meet the memory-care director and the lead charge nurse with direct access to the unit, request a review of the latest care plans and incident logs, and observe shifts at different times to gauge actual staffing levels. Seek a candid discussion about what is included in the monthly rate and what would trigger additional costs, and verify the current program for staff training and retention, especially for Alzheimer’s and other dementias. Also assess proximity to family, transportation reliability, and the facility’s ability to partner with outside medical providers. In the end, The Commons At Brightmore stands out for its heartfelt, high-touch approach and its culture of care. It is a compelling choice for families who prize a warm, engaged, and responsive community where residents feel seen and valued, provided that current staffing and pricing realities align with the family’s expectations and care goals.
201 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wilmington International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Commons At Brightmore in Wilmington, NC is an assisted living community that specializes in memory care. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle. The community offers a variety of activities on-site, including gaming, fitness programs, and planned day trips. A beautician and beauty salon are available for residents to pamper themselves. The community also provides transportation for outings and appointments.
The spacious living areas are fully furnished and equipped with air-conditioning for residents' comfort. Private bathrooms and wheelchair accessible showers ensure convenience and safety. Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions accommodated.
The caring staff at The Commons At Brightmore provide 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Diabetes diet and diabetic care are available for those who require it. Medication management services are provided to ensure residents receive their medication on time.
The community boasts several amenities for residents' enjoyment, including a swimming pool/hot tub, fitness room, computer center, small library, and a well-maintained garden. Wi-Fi/high-speed internet is also available for residents to stay connected with loved ones.
Located conveniently near cafes, parks, pharmacies, physicians, restaurants, transportation options, and theaters, residents have access to various amenities outside the community as well.
Overall, The Commons At Brightmore offers a supportive environment where individuals with memory care needs can thrive while receiving excellent care from dedicated staff members.
This part of Wilmington, North Carolina, offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With several parks nearby such as Hugh MacRae Park and Annsdale Park, residents can enjoy outdoor activities and scenic surroundings. The area also boasts a selection of restaurants including Henry's Restaurant and Walk-On's Sports Bistreaux - Wilmington Restaurant, providing options for dining out. Additionally, there are pharmacies like CVS Pharmacy and Walgreens in close proximity, as well as healthcare facilities such as Coastal Neurosurgical Associates and New Hanover Medical Group. For entertainment purposes, there are theaters like The Pointe 14 at Barclay within a short distance. Overall, this area offers a mix of recreational opportunities, dining choices, healthcare services, and transportation options including access to Wilmington International Airport (ILM), making it a potentially desirable location for seniors seeking a vibrant community with essential resources nearby.
The Commons At Brightmore is located at 2320 41St Street, Wilmington, NC 28403 in New Hanover County, North Carolina
The Commons At Brightmore offers a range of tailored features that significantly enhance the quality of care for residents with dementia or Alzheimer's disease. Assistance with dressing ensures that residents are appropriately attired, promoting dignity and self-esteem while accommodating any cognitive challenges they may face. Medication management is critical in ensuring timely and accurate dosing, which can help prevent confusion and health complications. Meal preparation and service cater to nutritional needs, providing balanced diets in a familiar setting, which can support both physical health and cognitive function. Activities of daily living assistance enables residents to maintain some level of independence while receiving necessary support, fostering a sense of accomplishment and engagement. Assistance with bathing promotes hygiene while safeguarding privacy, addressing both physical comfort and emotional well-being. Help with transfers ensures safety during mobility, reducing the risk of falls while enhancing confidence in moving around their environment. Finally, 24-hour supervision provides constant security and reassurance, allowing families to trust that their loved ones are monitored closely by trained professionals who understand the unique needs associated with memory care.
Yes, The Commons At Brightmore allows both dogs and cats.
The Commons At Brightmore on seniors.fyi includes 4 photos including images showing living room, interior, decor, building, architecture, landscaping, fireplace, bedroom, and more.
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