Synergy HomeCare Wilmington

Pros

• The caregivers are absolutely wonderful.
• TJ is quite the professional.
• Synergy Home Care is the kind of company you want to employ.
• The CNAs are very pleasant, very responsive to needs, and very effective and efficient.
• Ashley is a wonderful caregiver.
• Sherif and Cory are highly capable caregivers who demonstrate remarkable patience.
• The process has worked out flawlessly.
• TJ and his staff are professional, caring, and attentive to details.

Review

Across multiple households and stages of care, Synergy Home Care has become a trusted partner for families seeking reliable, compassionate, and flexible support. The overarching impression is consistent: it's easy to talk to the team, the services are tailored to each situation, and the caregivers bring a level of warmth and professionalism that families notice and value from day one. From easy setup to ongoing scheduling flexibility, many reviewers emphasize how the company makes the process of securing care smooth and reassuring.

Caregivers emerge as the heart of the experience. Several testimonials highlight individuals who went beyond the call of duty: Amanda stands out for many as a caregiver who is attentive, capable, and dependable, whether assisting with daily activities, showering, or meals. One family even singled out a caregiver named Mat, noting that he is "perfect" and that his presence brings comfort and practical help. In other cases, companions assigned to dementia patients provide not only companionship but also meaningful engagement - taking clients for walks, into the neighborhood gym, or to the pool, while neighbors observe notable improvements in social interaction. The common thread is clear: when caregivers engage with empathy and initiative, families feel confident leaving their loved ones in capable hands.

The staff's professionalism and the company's approach to care planning consistently earn praise. Reviewers describe TJ as a standout in understanding needs, communicating clearly, and maintaining honesty and punctuality. The attention to detail during initial interviews is repeatedly cited as a reason why families feel confident in the caregiver match. Andrew is likewise recognized for his hands-on involvement and willingness to accommodate evolving needs - whether coordinating a long-term plan for ongoing at-home care or navigating the transition from hospital to rehab. This collaborative planning is described as a cornerstone of the service, ensuring that each client's routines, medications, and preferences are respected and integrated into a flexible schedule.

Flexibility is a recurring theme across different care situations. Families facing "ever-changing" schedules, acute rehab needs, or transitions between settings repeatedly note how Synergy adapts to maintain continuity of care. For caregivers to stay on top of meals, medications, and daily routines, while still accommodating shifts in hours and caregiver assignments, is presented as a genuine strength. For some clients, the result is not just safety and support but restored independence: the very guarantee that help is available when needed, with a team that can respond quickly and professionally.

A notable breadth of services also emerges in the testimonials. Beyond elder care and dementia support, Synergy is described as a trusted partner for after-school childcare, where sitters provide engaging activities, keep children entertained, and coordinate seamlessly with busy parents. Parents praise the communication - pre-meeting introductions to sitters, familiarization with the sitters' vehicle, and careful questioning to ensure a good fit for their child. This versatility demonstrates the company's capability to support families in different stages of life, reinforcing the sense of reliability that families rely on during demanding times.

Families report tangible, meaningful outcomes: loved ones engage more fully with activities, caregivers stay consistent with meals and medications, and households regain a sense of normalcy and peace of mind. One reviewer describes the staff's compassion and attentiveness as so reassuring that they can resume work schedules with confidence. Another highlights the care team's ability to adapt to a loved one's hobbies and preferences, noting that the caregiver's presence is both comforting and empowering for the client. In every case, the impact is described in terms of relationship, trust, and practical improvement in daily living.

Beyond the immediate care plan, several testimonials speak to the leadership and culture within Synergy. Bridget-like impressions of the company's leaders emphasize integrity, open communication, and a genuine dedication to people's well-being. Anecdotes about TJ's role as owner and his broader professional leadership - whether in local networking groups or in building trusted professional relationships - underscore a sense that this is a company that takes its obligations seriously and treats every client as a valued member of the community. The consistent praise for kindness, reliability, and high standards reinforces the impression of a service that is not merely performative but deeply invested in the people they serve.

Ultimately, the collection of reviews paints Synergy Home Care as a dependable, compassionate, and adaptable partner for families seeking in-home care, dementia support, post-acute rehabilitation assistance, and even after-school childcare. The message across diverse experiences is clear: the team listens carefully, matches clients thoughtfully, and delivers care with a level of excellence that families can trust. In the words echoed throughout the testimonials, Synergy feels like more than a service - it's a blessing, a source of relief, and a pathway to maintaining independence and quality of life for both clients and their loved ones.

Located just a short distance from various parks, pharmacies, restaurants, and theaters, this part of Wilmington, North Carolina offers convenience and accessibility for seniors looking to retire in a bustling yet serene environment. With reputable physicians and hospitals nearby, residents can feel secure knowing that their healthcare needs are within reach. Additionally, the proximity to cafes provides opportunities for socialization and relaxation. Transportation options such as the Wilmington International Airport make traveling easy for those who enjoy exploring new places. Places of worship are also easily accessible for spiritual fulfillment. Overall, this area offers a well-rounded community with amenities that cater to the needs of seniors looking for a comfortable and fulfilling lifestyle.

Parks

• Hugh MacRae Park (1 miles)
• Brunswick River Park (5.7 miles)
• Leland Westgate Park (7.4 miles)
• Annsdale Park (7.9 miles)
• Oak Island Park (23.4 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Seashore Discount Drugs (3.1 miles)
• Walmart Pharmacy (3.3 miles)
• Walgreens (4.8 miles)
• Epic Pharmacies (6.8 miles)
• CVS Pharmacy (7 miles)

Restaurants

• Henry's Restaurant (1.3 miles)
• Double Happiness Restaurant (1.5 miles)
• Katy's Grill & Bar (1.5 miles)
• Walk-On's Sports Bistreaux - Wilmington Restaurant (1.7 miles)
• McDonald's (1.7 miles)
• K-38 Baja Grill (1.9 miles)
• Okami Japanese Steakhouse (2.2 miles)

Physicians

• Coastal Neurosurgical Associates (1.4 miles)
• Wilmington Endocrinology (1.8 miles)
• Tinsley, Ellis, A, Jr, MD (1.8 miles)
• New Hanover Medical Group (2.6 miles)
• Wilmington Eye - Medical Center Drive (2.6 miles)
• New Hanover Medical Group (3.2 miles)
• Cape Fear Eye Institute OD PA (3.8 miles)

Theaters

• The Pointe 14 at Barclay (1.9 miles)
• Surf Cinemas (19.4 miles)

Cafes

• Starbucks (3 miles)
• Port City Java (3.6 miles)
• Bespoke Coffee & Dry Goods (4.5 miles)
• Cafe Koa (20.3 miles)

Transportation

• Wilmington International Airport (ILM) (5.2 miles)
• American Airlines (5.2 miles)

Places of Worship

• Sacred Heart Catholic Church (18.9 miles)
• Ocean View United Methodist Church (22.6 miles)

Hospitals

• Brunswick Novant Medical Center (19.2 miles)