Brookdale Wilmington

Pros

• The staff at Brookdale Wilmington is attentive, friendly, and knowledgeable about each resident's needs and stories.
• Residents enjoy a variety of activities and outings that keep them engaged and active.
• The facility maintains a clean environment, with housekeeping services ensuring residents' rooms are tidy.
• Families appreciate the welcoming atmosphere and the encouragement of family participation in residents' lives.
• Brookdale Wilmington is recognized for its commitment to providing quality care for residents with dementia, significantly enhancing their quality of life.
• Many visitors found the tour experience thorough and informative, highlighting the caring nature of the staff.
• The smaller community size fosters a homey atmosphere where residents feel comfortable and well-cared for.
• Positive communication between staff and families is noted, helping families stay informed about their loved ones’ well-being.

Cons

• The med tech staff does not communicate effectively, and nobody ever answers the phone.
• Residents are often left in dirty diapers, and laundry services are inadequate.
• A family was blindsided when their loved one was abruptly discharged without prior communication from staff.
• The Memory Care unit had a sad and dreary atmosphere, with old furniture that detracted from the environment.
• One family felt that despite their efforts to communicate with staff, they did not feel their loved one was being properly watched while at the community.
• A family reported that Brookdale Wilmington could not provide the level of care their loved one needed, leading them to seek alternative facilities.
• The building was noted as being in need of updates, although renovations were reportedly starting to happen.
• Some residents experienced severe dehydration due to inadequate attention to their needs.

Review

Brookdale Wilmington has emerged as a notable option for families seeking memory care services, particularly for individuals with dementia. Many reviewers highlight the facility's ideal location and its capacity to offer a supportive environment for residents and their families. The community is situated in proximity to significant landmarks in Wilmington, including Oleander and Shipyard Boulevard, making it easily accessible. Visitors have described the atmosphere inside as warm and inviting, complemented by friendly personnel who strive to create a homely feel. One common sentiment among families is the professional demeanor of the staff, many of whom are noted for their personal connections with both residents and their relatives. They frequently know each resident by name, fostering an environment that encourages family participation.

However, Brookdale Wilmington does not come without its criticisms. One of the most significant concerns raised across multiple reviews is the high cost associated with residing at this facility. Families expressed that while Brookdale offers numerous amenities and a well-maintained environment, the pricing can be prohibitive, leading some to reconsider their decisions or seek alternatives after initial tours or experiences. Moreover, there is feedback regarding inconsistencies in communication from certain staff members, particularly within specific departments such as medication management. Instances where families felt uninformed about crucial changes regarding their loved ones underscore this issue.

Despite these challenges, several families appreciated Brookdale’s commitment to providing daily activities and outings designed to engage residents with varying cognitive abilities. Activities ranged from exercises to crafts, which many reviewers believed contributed significantly to enhancing the quality of life for their loved ones. Such engagement was perceived positively by families looking for facilities that could stimulate interaction among residents while providing necessary care tailored specifically for those living with dementia-related illnesses.

Visitors who have toured Brookdale Wilmington often remarked on its clean presentation and dedication to maintaining an orderly space for its residents. Some described areas needing updates; however, improvements were reportedly underway at the time of review—a point noted positively by potential clients considering future placements in the facility. On one hand, while there were mentions of older furniture contributing to a less-than-cheerful atmosphere in some units—particularly in dedicated memory care sections—the overall sentiment towards cleanliness remained consistent throughout various reviews.

A poignant theme discussed among families was instances where care needs did not align perfectly with what Brookdale offered. In cases where higher-level medical attention was required or expectations regarding service levels were unmet—such as inadequate responses during medical emergencies—families voiced frustration about abrupt discharges or perceived lack of adequate supervision during critical times. These situations underscore an essential caution for prospective clients: thorough research into specific care capabilities is vital before making commitments.

In conclusion, despite facing scrutiny over costs and occasional lapses in communication or service delivery during emergencies, Brookdale Wilmington generally garners favorable remarks thanks to its attentive staff and engaging programming options tailored toward memory care residents. Families laud the efforts made by personnel who prioritize individual resident needs while striving to maintain a welcoming environment conducive to positive interactions amongst residents and between staff and family members alike. For those actively considering placement options within secured memory-care communities, Brookdale Wilmington presents both appealing benefits alongside essential considerations that necessitate careful evaluation before choosing it as a long-term solution for loved ones grappling with dementia or Alzheimer’s disease.

This part of Wilmington, North Carolina offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. There are multiple restaurants within a short distance, providing options for dining out. Physicians' offices in the area offer convenient access to healthcare services, ensuring prompt medical attention when needed. The proximity of theaters and parks provides opportunities for entertainment and outdoor activities. Pharmacies are easily accessible for medication needs, and cafes offer cozy spots for socializing or enjoying a cup of coffee. Transportation options, including the nearby airport, make traveling easy for seniors who wish to visit family or explore other destinations. Additionally, there is a hospital within driving distance for any emergency medical needs. Places of worship in the area cater to individuals seeking spiritual fulfillment and community engagement. Overall, this part of Wilmington provides a comfortable and well-rounded environment for senior living.

Restaurants

• Henry's Restaurant (0.3 miles)
• Walk-On's Sports Bistreaux - Wilmington Restaurant (1.2 miles)
• Burger King (1.4 miles)
• Double Happiness Restaurant (1.6 miles)
• Katy's Grill & Bar (1.7 miles)
• McDonald's (1.9 miles)
• Okami Japanese Steakhouse (2.4 miles)

Physicians

• Coastal Neurosurgical Associates (0.5 miles)
• Wilmington Endocrinology (0.7 miles)
• Tinsley, Ellis, A, Jr, MD (0.7 miles)
• Wilmington Eye - Medical Center Drive (1.4 miles)
• New Hanover Medical Group (1.4 miles)
• New Hanover Medical Group (3.7 miles)
• Cape Fear Eye Institute OD PA (4.1 miles)

Theaters

• The Pointe 14 at Barclay (1.4 miles)
• Surf Cinemas (19.1 miles)

Parks

• Hugh MacRae Park (1.4 miles)
• Brunswick River Park (4.5 miles)
• Leland Westgate Park (6.1 miles)
• Annsdale Park (6.8 miles)
• Oak Island Park (23 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Seashore Discount Drugs (1.9 miles)
• Walgreens (1.9 miles)
• Walmart Pharmacy (3.7 miles)
• Walgreens (5.1 miles)
• Epic Pharmacies (5.6 miles)
• CVS Pharmacy (5.8 miles)

Cafes

• Port City Java (2.8 miles)
• Starbucks (3.3 miles)
• Bespoke Coffee & Dry Goods (3.4 miles)
• Cafe Koa (20.2 miles)

Transportation

• Wilmington International Airport (ILM) (4.7 miles)
• American Airlines (4.7 miles)

Hospitals

• Brunswick Novant Medical Center (18.6 miles)

Places of Worship

• Sacred Heart Catholic Church (18.7 miles)
• Ocean View United Methodist Church (22.3 miles)