Peak Resources-Wilmington

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  • Interior

    A spacious reception area featuring a wooden counter, elegant chandelier, and modern office furnishings.

  • Building

    A peaceful porch view with columns and surrounding greenery.

  • Architecture

    A welcoming front view of a house with a porch and garden.

  • Trees

    A view of a parking lot with several vehicles and a building in the background on a sunny day.

  • Landscaping

    A quaint residential building surrounded by greenery and parked cars.

  • Lighting

    A view of a shared patient room in a healthcare facility, featuring two hospital beds and basic furnishings.

  • Outdoor

    An elderly person sitting in a wheelchair outside, enjoying the fresh air near a nursing home.

  • Bathroom

    A minimalist bathroom shower area with neatly arranged towels and a simple curtain.

  • Chandelier

    A spacious room featuring a grand piano, elegant chandelier, and tasteful decor.

  • Porch

    A peaceful view from a porch surrounded by trees and shrubs, with a glimpse of parked cars in the background.

  • Flag

    A peaceful residential building with an American flag displayed in the front yard.

Peak Resources-Wilmington

2305 Silver Stream Lane, Wilmington, NC 28401

For more information about senior living options: (844) 490-3973

3.7 from 29 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
0
1 stars
9

Skilled Nursing Facility

Overall Review of Peak Resources-Wilmington

Pros

  • pro The staff are compassionate, attentive, and treat residents with dignity and respect.
  • pro They provide peace of mind to families by ensuring loved ones are in good hands.
  • pro Peak Resources goes above and beyond, making residents feel comfortable, engaged, and part of a community.
  • pro Somer, the director, ensures residents are well cared for with dedication and kindness.
  • pro Peak Resources Wilmington offers excellent rehab care with great quality staff across administration and the community.
  • pro The administrator and staff are praised for great care, compassion, and friendship, with active efforts to include residents in activities.
  • pro The physical therapists help residents regain mobility, improving independence and satisfaction.

Cons

  • pro The facility discharged a patient with an empty oxygen bottle and minimal equipment, leading to a dangerous drop in oxygen levels.
  • pro A caller faced long hold times and was told there are no phones in the patient rooms, hindering communication.
  • pro Reviewers described the staff as disrespectful and would not recommend the facility.
  • pro Meals were served cold and lacked flavor, often appearing unappealing.
  • pro Roaches were observed crawling on the floor, indicating sanitation problems.
  • pro Night staff were rude and abusive, with some requests left unanswered for days.

Review

Peak Resources of Wilmington has a wide spectrum of experiences shared by families who depend on its care for loved ones. Some accounts describe a workplace where compassion, dignity, and community are practically the daily standard. In these stories, the staff are attentive and the atmosphere feels warm and welcoming, with residents treated as part of a caring family rather than as a set of tasks to complete. Across several testimonials, families emphasize that the staff go above and beyond to ensure comfort, engagement, and a sense of belonging, especially for those whose lives are defined by aging and recovery.

A unifying thread in the praise is the leadership and personal touch of Somer, the director. Multiple reviewers credit Somer with consistently ensuring that their loved ones are well cared for and kept engaged in activities. They describe her as dedicated and kind, able to bring reassurance to anxious families. The sentiment is that Somer's hands-on approach and visible involvement in day-to-day care create a sense of trust and protection for both residents and their families. In short, Somer is repeatedly singled out as a major positive influence on the quality of care at Peak Resources.

Beyond leadership, several reviews highlight the rehab services and the broader care team as a strong point. Families note excellent rehab programs with skilled staff, and they speak highly of the administrator and the team who carry these services through with professionalism and caring hearts. The feedback suggests a well-coordinated network - from administrators to the therapy staff - working together to promote improvement, independence, and safety. The sense from these accounts is that Peak Resources in Wilmington can be a supportive environment for rehabilitation, where residents make tangible gains and feel respected throughout their recovery journey.

There are also many expressions of appreciation for the day-to-day experience of residents who call Peak Resources home. Testimonials describe residents being encouraged to participate in activities and social events, which helps counter the loneliness that can accompany long stays. The therapy sessions that enable walking or other progress are celebrated, and there's particular emphasis on how the staff cultivate a respectful, celebratory atmosphere - honoring special occasions, creating a sense of community, and ensuring that residents are not simply cared for, but actively engaged. One reviewer even notes that the administrator's hands-on leadership translates into a culture where the staff understand their primary job is to take care of residents with respect and kindness.

In addition to the positive reflections on care, several testimonials specifically commend the practical, behind-the-scenes aspects that matter to families. Positive mentions include the ease of arranging transport from hospital to facility, and the reassurance that comes from a staff who are described as incredibly kind and caring. There are also accolades for the overall staff atmosphere - colleagues who seem genuinely happy and who collaborate to support one another and the residents. A long-standing theme is that the team, from front desk personnel to therapists and nurses, creates a welcoming environment and demonstrates genuine concern for those in their care, sometimes reinforced by particular individuals who stand out for their warmth and dedication.

However, the collection of reviews is not uniformly favorable. A significant portion of feedback details troubling experiences that cannot be overlooked. Some reviewers recount a lack of timely communication and frustrating administrative hurdles, including a troubling on-hold experience when trying to reach a patient and a shortage of in-room phones, which prevented callers from leaving their contact information. Such issues are described as diminishing the overall effectiveness of care and leaving families feeling frustrated or cut off from timely updates about their loved ones.

Even more severe are the accounts of serious safety and quality concerns. One reviewer describes a discharge that resulted in the patient being sent home with insufficient oxygen and supplies, leading to a dangerous drop in oxygen levels and a return trip to the emergency department the same night. The description includes a lack of education about the equipment and an impression that providers relied on relationships rather than robust medical guidance. Other reviews allege live safety problems, including roaches on the floors, delays in basic care like changing linens, and a perception that some staff were overwhelmed or indifferent to urgent needs. In one especially harsh critique, a family member claims the hospital and the facility were upset, and they urge others to stay away, describing a first-hand experience of neglect and a breakdown in basic services.

Additional comments recount experiences that felt disrespectful or unsatisfactory to families who sought only the highest standard of care for their loved ones. Some reviewers express a clear dissatisfaction with the quality of meals, the management of medications and incontinence supplies, and the overall responsiveness of staff during critical moments. One family describes a situation where meals were inconsistent and cold, supplies were repeatedly unavailable, and doors were locked at certain hours, leaving visitors waiting outside. The sentiment in these accounts is that the facility did not meet expectations for safety, dignity, or timely assistance, and that the customer service culture did not fully translate into the patient experience.

Taken together, the remarks about Peak Resources of Wilmington reveal a facility capable of delivering compassionate, community-centered care under strong leadership in some cases, particularly when Somer and the administrative team are deeply involved. They also reveal areas in need of urgent attention - clear gaps in safety protocols, communication, and everyday operations that can have real, immediate consequences for residents and their families. The range of experiences - from praised teamwork, respectful care, and effective rehab programs to reports of dangerous discharges, neglected needs, and quality-of-life frustrations - paints a complex picture. For families considering Peak Resources, this collection of experiences underscores the importance of direct, in-person assessments and ongoing conversations with care teams to ensure that a loved one's specific needs are met with consistency, safety, and compassion.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Wilmington International (5 miles away) Wilmington International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Peak Resources-Wilmington is an assisted living community located in Wilmington, NC. This community offers a range of amenities to enhance the quality of life for its residents. Amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, and a gaming room. Residents can enjoy the outdoors in the garden or outdoor space provided. The community also offers housekeeping services and move-in coordination for convenience.

Residents can dine in style with restaurant-style dining and have access to a small library for leisurely reading. Telephone and Wi-Fi/high-speed internet are available for communication and connectivity needs. Non-medical transportation arrangements are provided as well as coordination of transportation to doctors' appointments.

The care services at Peak Resources-Wilmington ensure that residents receive the support they need. There is a 24-hour call system and supervision available for peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by the staff. Special dietary restrictions are accommodated, including diabetes diets.

To promote mental wellness, the community offers medication management and a mental wellness program. Meal preparation and service are provided to ensure residents receive balanced nutrition.

Residents can engage in various activities offered by the community such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

Peak Resources-Wilmington benefits from its location with several amenities in close proximity. There are three cafes nearby for socializing or enjoying a cup of coffee. Three parks nearby provide opportunities for outdoor recreation and leisurely walks. For healthcare needs, there are seven pharmacies and eight physicians nearby. Additionally, there are 19 restaurants nearby offering various culinary options.

Transportation options near the community make it convenient to explore the area or attend events at local theaters.

At Peak Resources-Wilmington assisted living community, residents can expect comfort, convenience, engaging activities, personalized care services, and easy access to amenities in the surrounding area.

Nearby Places of Interest

Physicians

  • Wilmington Eye - Medical Center Drive (0.1 miles)
  • Wilmington Endocrinology (0.9 miles)
  • Tinsley, Ellis, A, Jr, MD (0.9 miles)
  • New Hanover Medical Group (1 miles)
  • Coastal Neurosurgical Associates (1.3 miles)
  • New Hanover Medical Group (4.3 miles)
  • Cape Fear Eye Institute OD PA (4.6 miles)

Pharmacies

  • Seashore Discount Drugs (0.6 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Walmart Pharmacy (4.1 miles)
  • Epic Pharmacies (4.3 miles)
  • CVS Pharmacy (4.5 miles)
  • Walgreens (4.8 miles)

Restaurants

  • Burger King (1.1 miles)
  • Henry's Restaurant (1.4 miles)
  • Walk-On's Sports Bistreaux - Wilmington Restaurant (2.1 miles)
  • Elijah's Restaurant (2.4 miles)
  • New Anthem Beer P (2.6 miles)
  • Tarantelli's (2.6 miles)
  • Double Happiness Restaurant (2.8 miles)

Theaters

  • The Pointe 14 at Barclay (1.6 miles)
  • Surf Cinemas (18.5 miles)

Cafes

  • Bespoke Coffee & Dry Goods (2.8 miles)
  • Port City Java (2.8 miles)
  • Starbucks (4.4 miles)
  • Cafe Koa (19.8 miles)

Parks

  • Hugh MacRae Park (2.8 miles)
  • Brunswick River Park (3.2 miles)
  • Leland Westgate Park (4.7 miles)
  • Annsdale Park (5.3 miles)
  • Oak Island Park (22.3 miles)

Transportation

  • Wilmington International Airport (ILM) (4.9 miles)
  • American Airlines (4.9 miles)

Hospitals

  • Brunswick Novant Medical Center (17.5 miles)

Places of Worship

  • Sacred Heart Catholic Church (18.2 miles)
  • Ocean View United Methodist Church (21.7 miles)

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