Bayview Nursing & Rehab Center

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Bayview Nursing & Rehab Center Bayview Nursing & Rehab Center Bayview Nursing & Rehab Center Bayview Nursing & Rehab Center

Bayview Nursing & Rehab Center

3003 Kensington Park Drive, New Bern, NC 28560

For more information about senior living options: (844) 490-3973

3.3 from 9 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Bayview Nursing & Rehab Center are professional and show genuine care for the residents.
  • pro Residents are kept active and engaged with various activities available in the facility.
  • pro The Admissions Director went above and beyond by staying late to ensure a smooth admission process for new residents.
  • pro Many family members appreciate the attentive and compassionate care given to their loved ones during their stay.
  • pro The overall cleanliness of the facility is commendable, making it a welcoming environment for residents.
  • pro Several visitors expressed gratitude for the warm welcome and support provided to their loved ones upon arrival.
  • pro Family members have found that Bayview offers reasonable costs compared to other facilities they've encountered.
  • pro Some staff members, like Elaine and Karen, have been recognized as exceptional caregivers who genuinely care about residents' well-being.

Cons

  • pro The social director was rude and insulting, making fun of a resident's need for a cane.
  • pro Residents often experienced delays in the response to their call bells, leading to frustration.
  • pro Food served to residents was frequently cold and unappetizing, with many complaints about the meal options.
  • pro Residents were not properly changed or cleaned, which raised concerns about hygiene and care standards.
  • pro Staff members appeared disengaged, spending time on their cell phones while residents needed assistance.
  • pro There were reports of residents being put to bed in the same clothes they wore all day without proper care.
  • pro A resident found on the floor had been waiting for help for an extended period after pressing the call bell.
  • pro The director of nursing displayed unprofessional behavior and was perceived as covering up issues within the staff.
  • pro A significant concern was raised about missing communication when a resident was taken for outside medical appointments without notification to family members.
  • pro Reports of neglect included incidents where food was mishandled, suggesting possible disrespect toward residents' needs and belongings.

Review

Bayview Nursing & Rehab Center has garnered a mixed array of impressions from visitors and family members of residents, reflecting both positive experiences and significant concerns. Many reviewers highlighted the professionalism and caring attitude of the staff, particularly praising individual members for their genuine interest in residents’ well-being. One family member described meeting the social services director, admissions director, and an administrative nurse during their sister's stay at the facility. They noted that the center kept residents actively engaged with various activities and that the cost of care was reasonable. The review emphasized that staff did not treat residents as mere numbers but rather took a personal interest in each individual, which resonated deeply with families.

In particular, one reviewer shared a poignant experience regarding their mother’s admission to Bayview. They recounted how the Admissions Director extended her hours to ensure their mother was settled comfortably in her new room. Upon arrival, their mother was quickly attended to by nursing staff who ensured she felt cared for immediately. Family members appreciated this level of attention and compassion amidst a potentially daunting transition into rehabilitation care. Unfortunately, they later faced a setback with their mother's health, leading to her discharge under hospice care; however, even during this brief stay, they expressed high regard for the quality of care provided by Bayview.

Conversely, other reviews painted a troubling picture of conditions within the facility that raised serious red flags about quality control and resident safety. One reviewer described distressing instances where call bells were ignored for long periods, leaving residents unattended when they needed assistance urgently. Reports emerged detailing inadequate sanitary conditions and concerning practices around medication administration that suggested negligence or lack of training among some staff members. Such reviews sharply contrasted with more positive testimonials about individual caregivers like Elaine and Karen who reportedly went above and beyond in providing compassionate care.

Staff shortages seemed to be a recurrent theme across multiple reviews as well. A visitor remarked on noticing frequent hires or staffing shortages at Bayview Nursing & Rehab Center which raised suspicions regarding employee compensation or benefits—factors that could contribute to workforce stability in such demanding caregiving environments. Simultaneously, another visitor voiced frustration over negative dietary experiences reported by other residents despite having meal choices available—a balance between options intended for satisfaction versus real-life grievances expressed by those living there.

Further complicating these sentiments is an alarming account from an individual whose grandfather required rehabilitation after sustaining injuries from a fall. This reviewer lamented disheartening treatment toward family members as well as neglectful behavior concerning their grandfather's hygiene needs and medical transparency about his health status—a serious violation of trust in caregiving relationships vital within assisted living environments.

While some families walked away impressed with how Bayview presented itself during tours—appreciating its cleanliness and inviting atmosphere—they were deterred by higher-than-expected costs compared to other options available in the market. It is clear that while some aspects of Bayview Nursing & Rehab Center may shine through commendable dedication from select employees who genuinely strive to connect with residents when it matters most; systematic issues undeniably persist alongside often-heartbreaking accounts from families navigating vulnerable transitions amidst healthcare's complex landscape.

In summary, Bayview Nursing & Rehab Center stands at a crossroads highlighted through diverse experiences ranging from commendable support structures defying traditional stereotypes associated with senior care facilities—where every resident might feel valued—to stark realities echoing cries for better oversight against patient neglect amid staffing shortages negatively affecting caregiving standards across far too many moments therein.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Craven County Regional (6 miles away) Craven County Regional (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bayview Nursing & Rehab Center in New Bern, NC is an assisted living community that provides a range of amenities and care services to meet the needs of its residents. The facility offers comfortable and fully furnished accommodations with private bathrooms, air-conditioning, and cable or satellite TV.

Residents can enjoy various on-site amenities such as a beauty salon, computer center, gaming room, small library, and fitness room. There are also indoor common areas and outdoor spaces for socializing or relaxation. Wi-Fi/high-speed internet is available throughout the community.

Meals are provided in a restaurant-style dining room with special dietary options available. The staff also assists with meal preparation and service for those who require it.

The community offers 24-hour call systems and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, transfers, and ambulatory care is provided by trained caregivers. Medication management is also available.

Bayview Nursing & Rehab Center places importance on mental wellness with a dedicated program to support residents' emotional needs. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.

Residents can participate in various activities organized by the community or run by fellow residents themselves. These include community-sponsored events, fitness programs, planned day trips, devotional activities offsite, and scheduled daily activities. Concierge services are also provided to assist residents with any additional needs they may have.

Overall, Bayview Nursing & Rehab Center offers a caring and supportive environment for individuals seeking assisted living services in New Bern, NC.

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