Central Continuing Care Nrsng

Pros

• The facility offers plenty of activities for the neighbors.
• The care team is wonderful and keeps the family involved in the care.
• The staff has been wonderful to the mother-in-law, and concerns are promptly communicated to the family.
• The residents who live there are respectful to each other.
• The facility is very clean with great staff.
• The caring nurses are attentive, and the environment feels like home.

Cons

• The facility was described as one of the worst, with numerous safety and care lapses.
• A resident fell from an unlocked wheelchair on the first day, resulting in a swollen elbow.
• A nurse allegedly only reviewed the situation after daily photos were provided for a week.
• Residents were left in adult diapers because staff did not take the time to walk them to the bathroom.
• A resident on 4L of oxygen 24/7 had the oxygen removed for a shower and was hose?down cleaned.
• The wallpaper was falling off and the room was swept only weekly.
• A roommate's colostomy bag was changed during dinner, and the resident did not eat as a result.
• Bed linens were changed weekly, and the bathroom was shared with men, raising safety concerns.
• Complaints to the insurance about an acquired elbow wound yielded no action.
• The reviewer would not recommend placing a family member there.

Review

The feedback about this facility is a study in contrasts, with strong praise in some corners and serious warnings in others. A number of reviewers highlight a lively, neighborly environment and a care team that feels engaged and responsive. They describe plenty of activities for residents, noting that the care team keeps families involved in the care planning and execution. According to these accounts, the staff can be wonderful to loved ones, quick to pick up concerns, and proactive in communicating with family members. The community atmosphere among residents is portrayed as respectful, and even when mistakes happen, the general sentiment is that issues are acknowledged and addressed, or at least not ignored. Overall, these reviewers express a high degree of satisfaction and appreciation for the facility and its people.

Cleanliness is another thread that comes up positively. One reviewer specifically calls the facility very clean and commends the staff for their quality of care. The sense conveyed is that, when things are running smoothly, the environment feels welcoming, well-maintained, and conducive to a comfortable living space for a loved one. In this view, the combination of a clean setting, attentive staff, and an emphasis on family involvement contributes to a reassuring experience for families seeking placement for a relative.

Yet, buried within the same set of reviews, there is a starkly different narrative that reads like a case study in caregiving pitfalls. One submission is almost unrecognizable in its negativity, describing what the writer terms "one of the worse holes ever." The account paints a scenario beginning on the first day, with the mother placed in a wheelchair that was not properly secured, resulting in a fall. The reviewer claims the elbow injury remained visible and swollen for months, and that it took seven days of daily photographs before a nurse would intervene. The timeline then spirals into a series of alleged oversights: a two-hour delay before the mother could use the bathroom, being told to wet the bed rather than assisted to toilet, and a broader pattern of relying on adult diapers because staff purportedly wouldn't take the time to walk residents to the bathroom. The description continues with the mother, on 4 liters of oxygen per day, having her oxygen temporarily removed to facilitate a shower, and the claim that she was never to be removed from oxygen during care.

The reviewer also details environmental and care quality concerns: peeling wallpaper, a room that reportedly was swept only once a week, and a roommate whose colostomy bag was changed at dinner time, with accusations that the roommate was not fed afterward. The account includes alarming claims about the shared bathroom arrangement, with men and women in close proximity and the fear that residents could be exposed to inappropriate situations overnight. The writer alleges that aides would set a roommate's dinner on the table, leave, and then return to find the meal uneaten or not properly prepared for eating. The culmination of these grievances is a strong admonition against placing a family member there, underscored by a claim that even complaints to the insurance company produced no remedy and that the facility discharged the mother with a wound - an acquired injury - without adequate redress.

In the midst of these sharply negative specifics, there is a brief, contrasting note that some reviewers still found "nice caring nurses" and a sense that the place can feel like home when care is attentive and the environment is well managed. This brief positive remark serves as a counterpoint to the more severe allegations, illustrating once again the variability in experiences at the facility. It suggests that, for some families, the staff's kindness and the home-like atmosphere can make a meaningful difference in daily life and comfort.

Taken together, the reviews depict a facility where performance appears highly variable. There are clear signals of a supportive, activity-rich, and family-inclusive environment that some families deeply value - paired with a separate, strongly negative account of safety lapses, neglectful practices, and inadequate response to serious concerns. The divergence suggests that experiences may depend heavily on which staff members are assigned, when concerns are reported, and how consistently policies and safety protocols are followed. For anyone considering placement, these reviews highlight the importance of conducting thorough, on-site observations, asking pointed questions about safety procedures, oxygen management, bathroom assistance, privacy, and how concerns are escalated and resolved.

This part of Mount Airy, North Carolina, offers a variety of amenities and services that would be beneficial for senior living. There are several restaurants nearby, offering a range of dining options for convenience. Places of worship are also easily accessible, providing opportunities for spiritual fulfillment. Cafes and theaters provide entertainment options, while parks offer opportunities for outdoor activities and relaxation. Pharmacies and physicians are within close proximity, ensuring easy access to healthcare services. The presence of a hospital nearby provides peace of mind in case of medical emergencies. Overall, this area provides a mix of convenience, leisure, and healthcare resources that would cater well to seniors looking for a comfortable and accessible living environment.

Restaurants

• Speedy Chef (0.6 miles)
• Wendy's (0.7 miles)
• Cracker Barrel (0.7 miles)
• Cook Out (0.7 miles)
• Subway (0.8 miles)
• Coppola's Pizzeria & Italian Restaurant (0.9 miles)
• East Coast Wings + Grill (0.9 miles)

Places of Worship

• Sanctuary (0.7 miles)
• Bannertown Baptist Church (0.8 miles)
• First Presbyterian Church (1.1 miles)
• Woodland Baptist Church (1.3 miles)
• Southern Baptist Convention (1.8 miles)
• Flat Rock Church of God (2.2 miles)
• Jehovah's Witnesses (2.6 miles)

Cafes

• Pages Books & Coffee (1.3 miles)
• Crossroad Cafe (12.4 miles)
• Janies Country Cafe (20.5 miles)

Theaters

• Creekside Cinemas (1.4 miles)

Parks

• Riverside Park (1.4 miles)
• Blue Ridge Parkway (3.5 miles)
• Granite Quarry Overlook (12.9 miles)
• Crooked Creek Fish Management Area (18.4 miles)

Pharmacies

• Health Mart Pharmacy (1.5 miles)
• Medicine Shoppe (1.5 miles)
• Epic Pharmacies (2.9 miles)
• Tri-Area Community Pharmacy at Laurel Fork (17 miles)
• Webb's Family Pharmacy (20.4 miles)
• CVS Pharmacy (20.4 miles)
• Nuckolls Drug Co. (21.1 miles)

Physicians

• Primary Care Of Mt Airy (2.2 miles)
• Novant Health Cardiology (2.5 miles)
• Heart & Vascular Center (2.5 miles)
• Northern Pediatrics (2.7 miles)
• Medical Associates of Surry (3.5 miles)
• Rhoden Carl-Ray D MD - Novant Health Surry Medical Associates (3.5 miles)
• Tri-Area Community Health Clinic at Laurel Fork (17.1 miles)

Hospitals

• Surry Community Health Center by Harborview (2.8 miles)
• Rogers Plumbing (8.5 miles)
• Rehab Services Hillsville-Tcrh (21.1 miles)