Twelve Oaks offers a compelling value for those seeking assisted living options, with monthly costs that are significantly lower than both Surry County and the wider North Carolina region. For a semi-private room at Twelve Oaks, residents are looking at a rate of $1,950, which is more than a thousand dollars less than the county average of $3,022 and approximately $1,634 below the state average of $3,584. Similarly, the studio accommodations at Twelve Oaks are priced at $2,500 - again showcasing remarkable savings compared to Surry County's average of $3,418 and North Carolina's average of $4,020. This affordability positions Twelve Oaks as an attractive option for individuals seeking quality care without the financial burden often associated with similar facilities in the area.
Floor plans
Twelve Oaks
Surry County
North Carolina
Semi-Private
$1,950
$3,022
$3,584
Studio
$2,500
$3,418
$4,020
Overall Review of Twelve Oaks
common31 reviews mention this
Care staff feel genuinely invested
Residents and families describe staff who are kind, attentive, and responsive throughout daily care.
A strong theme across the reviews is how consistently families feel the staff is present, helpful, and focused on resident needs. Multiple reviewers mention staff friendliness and professionalism, including continuity and communication during a loved one’s stay. Residents in memory care are also described as receiving help with daily routines while maintaining dignity, and families say they feel comfortable asking questions.
common20 reviews mention this
Facility cleanliness comes up often
Many reviewers say the building and rooms are kept clean and well maintained.
Many reviews highlight a clean, well-kept environment, including comments about the facility being tidy and organized and rooms feeling cared for. Several families also describe the grounds and common areas as maintained, and one reviewer specifically notes no odor in a memory care room during visits. A small number of reviews raise the opposite concern, describing issues like dirty bathrooms, pests, and poor housekeeping.
common12 reviews mention this
Activities help residents stay engaged
Residents are described as staying engaged through frequent activities and group events.
Reviewers repeatedly mention that residents have things to do, from planned daily activities to special events like birthday gatherings. Memory care families describe participation in activities even when residents have more challenging days. The facility also emphasizes resident-run and scheduled programs, along with day trips and outings, which matches what families say they see during visits.
differentiator5 reviews mention this
Memory care emphasizes safety support
Memory care reviews describe a secure environment and staff support designed for dementia needs.
Families who chose the memory care unit describe added safety measures and a setting that helps residents remain as independent as possible while being supported. Reviews also mention staff familiarity with dementia behaviors, including attention to security and comfort during difficult stages. Dining and daily care routines are described as coordinated in the unit, with staff stepping in for residents who need help eating.
caveat4 reviews mention this
Some reviews report serious service issues
A few reviews report breakdowns in cleanliness, staffing attention, and basic call-and-care support.
While many reviews are positive, a few are sharply negative and describe concerns such as visible grime and pests, staff not wearing gloves during assistance, and residents being left unattended. Other negative comments mention non-working call lights and problems with safety details like handrails. Separate reviews also cite medication and food quality concerns, suggesting the experience may vary depending on circumstances and time.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
112 resident community capacity
Types of Care
Assisted Living
Memory Care
Pets
Cats allowed
Dogs allowed
Amenities
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities offsite
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Rhoden Carl-Ray D MD - Novant Health Surry Medical Associates (0.5 miles)
Medical Associates of Surry (0.5 miles)
Northern Pediatrics (0.8 miles)
Primary Care Of Mt Airy (1.3 miles)
Novant Health Cardiology (2.5 miles)
Heart & Vascular Center (2.5 miles)
Tri-Area Community Health Clinic at Laurel Fork (15.3 miles)
Pharmacies
Epic Pharmacies (0.6 miles)
Health Mart Pharmacy (1.9 miles)
Medicine Shoppe (1.9 miles)
Tri-Area Community Pharmacy at Laurel Fork (15.3 miles)
Webb's Family Pharmacy (17.1 miles)
CVS Pharmacy (17.1 miles)
Nuckolls Drug Co. (17.8 miles)
Restaurants
JB's Nite Life (0.7 miles)
McDonald's (1.4 miles)
CF Jones Classic Cafe (1.5 miles)
El Agavero Mexicano (1.9 miles)
Pizza Hut (2.1 miles)
Olympia Family Restaurant (2.4 miles)
13 Bones (2.4 miles)
Places of Worship
Jehovah's Witnesses (0.9 miles)
Southern Baptist Convention (2 miles)
Woodland Baptist Church (2.4 miles)
First Presbyterian Church (2.5 miles)
Sanctuary (2.8 miles)
Flat Rock Pentecostal Parsonage (3.7 miles)
Bannertown Baptist Church (3.8 miles)
Hospitals
Surry Community Health Center by Harborview (1.2 miles)
Twelve Oaks offers a compelling value for those seeking assisted living options, with monthly costs that are significantly lower than both Surry County and the wider North Carolina region. For a semi-private room at Twelve Oaks, residents are looking at a rate of $1,950, which is more than a thousand dollars less than the county average of $3,022 and approximately $1,634 below the state average of $3,584. Similarly, the studio accommodations at Twelve Oaks are priced at $2,500 - again showcasing remarkable savings compared to Surry County's average of $3,418 and North Carolina's average of $4,020. This affordability positions Twelve Oaks as an attractive option for individuals seeking quality care without the financial burden often associated with similar facilities in the area.
The array of features at Twelve Oaks is meticulously designed to enhance the quality of life for residents with dementia and Alzheimer's disease, addressing both their physical and emotional needs. The 24-hour supervision ensures a safe environment where trained staff can respond promptly to any changes in behavior or health, while assistance with activities of daily living--such as bathing, dressing, and transfers--promotes dignity and independence. Meal preparation and service tailored to individual dietary requirements not only nourish residents physically but also create a comforting routine. Medication management further ensures that residents adhere to their prescribed regimens, minimizing health risks. Lastly, the mental wellness program offers engaging activities tailored to cognitive abilities, fostering social interaction and cognitive stimulation that are crucial for maintaining mental acuity and emotional well-being.
Twelve Oaks on seniors.fyi includes 6 photos including images showing landscaping, bedroom, building, entrance, trees, nature, architecture, interior, and more.
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Dementia, including Alzheimer’s disease, is often mischaracterized in terms of lethality as it leads to complications that can be fatal rather than being a direct cause of death; it causes a progressive decline in cognitive and physical health, making patients vulnerable to infections and other health crises. Effective management of nutrition, hydration, and communication is crucial in patient care, with palliative care becoming vital in advanced stages to enhance comfort and quality of life while caregivers play a key role amidst the challenges posed by the disease.
Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.
Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.
Interior, Decor, Bedroom, Windows, Plant, and Rocking Chairs
Landscaping
Building and Entrance
Architecture, Exterior, and Parking
Trees
Garden, Outdoor, Pathway, Tree, and Gazebo
Nature
Aerial View
Additional Photos
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112 resident community capacity
Assisted Living
Memory Care
Cats allowed
Dogs allowed
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Comprehensive amenities and 24/7 care with engaging activities.
Are Dementia and Alzheimer's Disease Lethal? A Comprehensive Exploration
Exploring the Power of Reminiscence Therapy for Individuals With Dementia
An In-Depth Look at Reminiscence Therapy in Dementia Care
