Surry Community Health And Rehab Center in Mount Airy, NC
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542 Allred Mill Road, Mount Airy, NC 27030
For more information about senior living options: (844) 490-3973
Surry Community Health and Rehab Center offers competitive pricing for its services compared to both Surry County and the broader North Carolina state averages. For semi-private rooms, the center charges $4,319 per month, which is notably higher than the county's average of $3,022 but slightly above the state average of $3,584. Similarly, for private rooms, Surry Community's rate is set at $4,695, exceeding both Surry County's average of $4,189 and North Carolina's average of $4,425. This pricing structure may reflect the center's commitment to quality care and specialized services offered within its facility.
| Floor plans | Surry Community Health And Rehab Center | Surry County | North Carolina |
|---|---|---|---|
| Semi-Private | $4,319 | $3,022 | $3,584 |
| Private | $4,695 | $4,189 | $4,425 |
The staff goes out of their way to make residents feel at home. Many staff members do more than the minimum because they care. Michelle Smith, the beautician on staff, keeps residents' hair looking great. Stephine Nester is a great nurse; Ashleigh Slate is a good med aide; Kaylee Branch is a wonderful CNA. Tabitha Danley and Jennifer Wilber consistently take care of residents' needs. Tabitha Danley always puts her best into her work. Ashleigh Slate is a sweet person to residents and families. Brittany at the reception desk greets visitors with a welcoming smile and cares deeply. The therapy team (Trevor, Vicky, Kayla) has helped residents regain strength and mobility. Crystal Easter, Director of Social Services, puts apprehensions at ease and the staff welcome residents as family. Andrea Payne in the Business Office is kind, considerate and quick to help; she follows up to confirm paperwork. The facility is very clean and the staff are nice; the food is great. Bailey and Chelsea are rock stars of physical therapy; their attitude motivates patients.
The billing process is absolutely insane, including a delinquent notice sent before the invoice was received. The reviewer would never recommend this facility. The rehab did not happen as promised, making the facility terrible. One CNA for 30+ patients couldn't deliver a bedpan for over an hour, and medications were only given when they got around to it. The staff workload is very heavy and overwhelming, indicating poor staffing. The facility is severely understaffed; residents often can't get showers on their scheduled days. The looks of the facility are deceiving, as it's described as a horrible place.This community is strongest for families seeking a solid post-acute rehab and skilled nursing option where mobility recovery, stroke or surgery rehabilitation, and daily personal attention are prioritized. It suits residents who respond well to a therapy-forward environment, compassionate nursing staff, and a culture that values not just medical care but social connection - such as on-site therapy teams, a beautician service, a welcoming front desk, and attentive social services. For loved ones aiming to regain independence and return home, Surry Community Health and Rehab Center can deliver meaningful gains when progress is the daily metric and staff are consistently engaged with residents' recovery goals.
Nevertheless, certain realities make alternatives worth weighing. If precision in billing and financial communications is non-negotiable, this facility requires closer scrutiny, given reports of an invoice process that can feel misaligned with expectations. Families that must rely on steady, ample CNA coverage or that fear even brief lapses in routine care may want to compare facilities with a reputation for steadier staffing. For residents with complex dementia needs or those who require around-the-clock, high-touch supervision, a setting with a proven, stabilized daytime-to-nighttime staffing pattern may be preferable. In short, when administrative predictability and uninterrupted day-to-day staffing are paramount, shopping around is prudent.
The strongest pro of Surry is the care culture that emerges from the staff when opportunities arise. Families consistently praise nurses, CNAs, and therapy professionals for going beyond the minimum, creating a sense of "being cared for" rather than simply "being treated." Therapy teams, especially, drive real progress in strength and walking ability, with multiple residents and family members pointing to skilled therapists who motivate and empower recovery. The overall environment also reinforces care through measurable touchpoints: a cosmetology service that matters to residents, a clean, well-run dining operation, and a reception and business-office team that demonstrates responsiveness and follow-through. Those elements - together with the dedication of social services leadership - help residents feel seen and supported during recovery.
Yet the cons are real enough to merit caution. Several accounts highlight staffing strains that manifest as heavy workloads and, at times, slower responses to basic needs like personal care or timely medication administration. A number of reviews reference short-staffed CNAs, with informal ratios suggesting overburdened staff during shifts. Financial friction appears in at least one account of billing practices that caused concern for a family, hinting at a mismatch between administrative processes and family expectations. These dynamics do not negate the quality of clinical care, but they do color day-to-day experience and can impact consistency of routine for residents who rely on predictable schedules.
Despite these bumps, the pros frequently offset the cons through tangible outcomes and dependable, compassionate interactions. When therapy, nursing, and wound or post-surgical care align, residents regain function faster, enabling smoother transitions back toward home environments. Family testimony underscores continuity of care from diverse staff members, from nurses and CNAs to social services and business-office teams, with many individuals singled out for going above and beyond. Cleanliness, kitchen quality, and the perceived warmth of frontline staff create a restorative atmosphere that lowers anxiety and supports rehabilitation - an important counterweight to occasional staffing gaps.
For families evaluating options, a practical plan is essential. Prioritize a candid tour focused on actual daytime staffing ratios, ask for a week-by-week therapy schedule, and request concrete timelines for billing communications and problem resolution. Speak with the therapy director and front-line supervisors to gauge consistency and responsiveness. If the goal is robust rehab with personal attention and a welcoming, community feel - and if proactive family involvement is feasible - Surry Community Health and Rehab Center stands as a compelling choice. The facility's track record suggests solid outcomes for recovery, tempered by vigilance around billing practices and staffing stability to ensure ongoing, dependable care.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Surry Community Health And Rehab Center is an assisted living community located in the picturesque town of Mount Airy, NC. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers a variety of amenities to make residents feel at home. There is a beauty salon where residents can indulge in some pampering, as well as cable or satellite TV for entertainment. Community operated transportation is available for convenience, and there is also a computer center for those who want to stay connected. The dining room provides delicious restaurant-style meals, and there is also a kitchenette available for those who prefer to cook their own meals.
Residents can stay active and social by taking advantage of the fitness room, gaming room, and small library. There is also a garden and outdoor space where residents can relax and enjoy nature. Housekeeping services ensure that the community remains clean and tidy, while move-in coordination makes the transition to assisted living seamless.
Care services provided at Surry Community Health And Rehab Center include 24-hour call system and supervision for safety and security. Assistance with daily activities such as bathing, dressing, and transfers are also available. Medication management ensures that residents receive their medications on time, while special dietary restrictions including diabetes diets are accommodated.
The community offers various activities to keep residents engaged and entertained. Concierge services are available to cater to individual needs, while fitness programs help maintain physical wellbeing. Planned day trips provide opportunities for exploration and enjoyment outside of the community, while resident-run activities allow residents to take control of their own leisure time. Scheduled daily activities ensure that there is always something exciting happening within the community.
Surry Community Health And Rehab Center enjoys a convenient location with various amenities nearby. Residents have access to cafes, parks, pharmacies, physicians' practices, restaurants, places of worship, theaters, and hospitals within close proximity.
Overall, Surry Community Health And Rehab Center provides a comfortable and supportive environment where residents can enjoy an active and fulfilling lifestyle while receiving the care they need.
Surry Community Health and Rehab Center offers competitive pricing for its services compared to both Surry County and the broader North Carolina state averages. For semi-private rooms, the center charges $4,319 per month, which is notably higher than the county's average of $3,022 but slightly above the state average of $3,584. Similarly, for private rooms, Surry Community's rate is set at $4,695, exceeding both Surry County's average of $4,189 and North Carolina's average of $4,425. This pricing structure may reflect the center's commitment to quality care and specialized services offered within its facility.
Surry Community Health And Rehab Center is located at 542 Allred Mill Road, Mount Airy, NC 27030 in Surry County, North Carolina
Surry Community Health And Rehab Center on seniors.fyi includes 7 photos including images showing interior, rehabilitation, building, dining, gazebo, physical therapy, outdoor, exercise equipment, and more.
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