Mountain Valley Living Center

Pros

• The staff are friendly and helpful, providing great care for residents.
• Residents enjoy the food offered in the community.
• One family member is very pleased with their loved one's transition to the community and feels she is receiving excellent care.
• The community environment looks great and is generally clean during visits.
• The reviewer appreciates the care provided and would recommend this community to others, expressing a desire to live there in the future.

Cons

• The facility is chronically short-staffed and lacks an activity director.
• There is no entertainment budget that the reviewer is aware of.
• Rooms are frequently out of toilet paper, indicating poor supply management.
• Fly catch strips hanging from the dining room ceiling create an unpleasant atmosphere.
• The bathroom floors are often unclean, reflecting neglect in hygiene standards.
• The cost of $3200.00 for medication administration, room and board, and meals is considered excessive by the reviewer.
• While cleanliness is generally acceptable, there has been a notable neglect in cleaning toilets and floors in residents' rooms.

Review

The experience of families in assisted living facilities can vary dramatically based on numerous factors, including staff interactions, cleanliness, amenities, and overall resident satisfaction. In reflecting on a particular community, both positive and negative aspects emerge from the reviews provided.

One recurring theme across the feedback is the warmth and helpfulness of the staff. Many families express gratitude for the friendly demeanor of caregivers, noting their willingness to assist residents. This compassionate environment is palpable and contributes significantly to the overall satisfaction of residents and their loved ones. For instance, one reviewer specifically highlights that their mother enjoys the food provided at the facility, suggesting a level of attentiveness to culinary quality that enhances residents’ daily lives. Such positive experiences can foster a sense of belonging and comfort for those residing in these communities.

However, despite these favorable observations about staff interaction and meal quality, there are critical concerns regarding staffing levels and resource allocation within the facility. A review pointed out that the community is chronically short-staffed and lacks an activity director or entertainment budget. This deficiency could result in limited engagement for residents, which is crucial for mental health and social interaction in such environments. The absence of adequate activities may lead to feelings of isolation among residents who thrive on community engagement.

Cleanliness is another significant point raised by reviewers—one that reveals a troubling dichotomy between perceived cleanliness during visits and reported hygiene issues in specific areas. While some visitors have noted that most parts of the facility appear clean upon arrival, they also raise alarms about neglected restroom maintenance; bathrooms reportedly have not been cleaned adequately, with toilet paper running low frequently in residents' rooms. Concerns surrounding sanitation are heightened by instances such as fly catch strips hanging from dining room ceilings—an image that starkly contrasts with expectations for hygiene in a communal living space.

Financial considerations also loom large over families evaluating this community as a viable option for care. With monthly costs reaching $3,200 per resident for medication administration alongside room, board, and meals—a significant expenditure—it becomes essential for families to weigh these costs against perceived value received in terms of services rendered. The critiques suggest that while there are commendable attributes related to staff interaction and food quality, many feel that certain aspects do not justify paying such high fees given prevailing cleanliness issues and insufficient staffing levels.

Contrasting sharply with these criticisms are testimonials from family members who report positive experiences with their loved ones residing at this community. One individual expressed profound satisfaction with their mother's transition into this assisted living space; they highlighted successful caregiving efforts tailored to meet her needs while emphasizing how well she was doing overall since moving there. Furthermore, this reviewer commended the cleanliness observed during their visits—a sentiment echoed by others who admire how appealingly maintained the community appears.

Ultimately, this juxtaposition of experiences speaks volumes about how individual circumstances can shape perceptions within assisted living environments. While some families celebrate a supportive atmosphere paired with satisfactory care standards—as evidenced by positive sentiments regarding food quality—others highlight pressing issues concerning hygiene practices and staffing challenges that mar their overall impressions. As prospective residents or their family members navigate decision-making processes regarding placement in such facilities, recognizing these diverse perspectives will be crucial in assessing whether it aligns with their expectations for care quality and communal life experience.

Located in Westfield, North Carolina, this area offers a variety of amenities and services that cater to senior living. With several hospitals and medical facilities within close proximity, residents can easily access healthcare services. Places of worship are also nearby, providing spiritual support and community engagement. The area boasts a range of dining options, from fast food chains to local cafes, offering convenience and choice for meals. Additionally, parks such as Riverside Park and Blue Ridge Parkway provide opportunities for outdoor recreation and relaxation. For those who require medications, pharmacies like Walgreens and CVS are readily available. Overall, Westfield offers a well-rounded environment with essential services for seniors looking to settle in a welcoming community.

Hospitals

• Rogers Plumbing (10.5 miles)
• Pioneer Health Services Of Patrick County (18.5 miles)
• Reynolds Patrick County Hospital (18.5 miles)
• Surry Community Health Center by Harborview (18.5 miles)
• Pioneer Community Hospital (18.5 miles)
• Wake Forest Univ Bapt Med Center (20.4 miles)
• WFBH Ardmore Tower (20.7 miles)

Places of Worship

• Collinstown Presbyterian Church (10.9 miles)
• Southern Baptist Convention (12.2 miles)
• Oak Ridge Baptist Church (13.8 miles)
• Disaster Relief Food Minstry (13.8 miles)
• Middle Cross Missionary Baptist Church (14.1 miles)
• Creasey's Chapel United Methodist Church (14.3 miles)
• Trinity Baptist Church (14.3 miles)

Restaurants

• Pinto's Grill (13.3 miles)
• Speedy Chef (16.4 miles)
• Subway (16.7 miles)
• Cracker Barrel (17.2 miles)
• Cook Out (17.2 miles)
• Wendy's (17.2 miles)
• Olympia Family Restaurant (17.2 miles)

Cafes

• Crossroad Cafe (14.8 miles)
• Pages Books & Coffee (17.4 miles)
• Honduras Coffee Company (18 miles)
• Krankies Coffee (20.5 miles)
• Starbucks (20.9 miles)

Parks

• Riverside Park (17.2 miles)
• Blue Ridge Parkway (18.6 miles)
• Miller Park (20.8 miles)
• Salem Lake Trail (21.6 miles)

Physicians

• Heart & Vascular Center (17.3 miles)
• Novant Health Cardiology (17.3 miles)
• Pioneer Family Medical (18.4 miles)
• Caring Hearts Free Clinic (18.4 miles)
• Primary Care Of Mt Airy (18.5 miles)
• Northern Pediatrics (18.8 miles)
• Medical Associates of Surry (19.4 miles)

Pharmacies

• Walgreens (17.6 miles)
• Health Mart Pharmacy (17.7 miles)
• Medicine Shoppe (17.7 miles)
• Spring Drug (18.6 miles)
• Epic Pharmacies (18.9 miles)
• Express Scripts Holding Co. (19.8 miles)
• CVS Revco D.S. (20.6 miles)

Theaters

• Creekside Cinemas (17.8 miles)

Transportation

• Landis Airportvg16 Stuart (18.6 miles)
• U-Haul (21.4 miles)