Universal Health Care - King is a nursing home community in King, NC.
Information last verified:
115 White Road, King, NC 27021
For more information about senior living options: (866) 208-4318
3.7 from 55 reviews
5 stars
34
4 stars
4
3 stars
0
2 stars
1
1 stars
16
Overall Review of Universal Health Care - King
common30 reviews mention this
Staff care is a mixed experience
Residents and families describe staff as caring and communicative, though a few report rude or unresponsive treatment.
Many reviews highlight kind, attentive staff and say nurses and CNAs took time to communicate, answer questions, and provide compassionate care. Several also mention therapy teams and nursing leadership staying involved and helping residents make progress. At the same time, multiple critical reviews complain that staff were dismissive, slow to respond to call buttons, or otherwise failed to meet basic needs consistently.
common12 reviews mention this
Therapy support shows up often
Therapy is a frequent point of praise, especially for helping residents move and recover.
Several reviews focus on rehabilitation and therapy, describing therapists as helpful and noting that residents got moving or showed real progress. A few families also mention that therapy and treatment make the experience feel supportive. The negative reviews are more about medication timing and staffing limits during recovery, but the therapy aspect still appears in both positive and critical accounts.
common8 reviews mention this
Activities matter to residents
Residents are described as staying engaged through structured activities and a dedicated activities team.
A number of reviews mention resident enjoyment of activities and highlight an activities department that keeps people involved. Families also describe specific moments with activities, including an activities director who helped during visits and transitions. One reviewer, however, reported a negative experience with the activities director being rude, suggesting the experience can vary.
caveat10 reviews mention this
Cleanliness concerns come up repeatedly
Some residents and families report hygiene and odor problems during their stay.
Critical reviews describe soiled diapers and bedding, urine odors, and rooms that they felt were not cleaned properly. Multiple complaints connect these issues to basic care delays, including not getting help in time for cleaning and bathing. A smaller set of reviews say the building was clean and well-maintained, which suggests cleanliness may not be consistent across time or units.
caveat8 reviews mention this
Response times and staffing are questioned
Several reviewers say help was slow to arrive, describing staffing shortages and long waits.
Some negative reviews describe difficulty getting assistance when residents called for help, including waiting long periods after pressing call buttons. A few accounts also cite being short-staffed or overwhelmed, with residents left to wait for bathroom help and other support. Positive reviews mention being able to find a nurse or get help, indicating staff availability may vary by situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
96 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of King, North Carolina offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient place to live. There are several restaurants within a reasonable driving distance, including Ryan's Restaurant and Mozelle's Fresh Southern Bistro for dining options. Additionally, there are pharmacies like CVS and Walgreens nearby for easy access to medication and health supplies. Hospitals such as Wake Forest Univ Bapt Med Center are also conveniently located for medical care. For leisure activities, there are cafes like Starbucks and Parks like Miller Park for relaxation and socializing. Various physicians offices, theaters, places of worship, and even hiking trails at Salem Lake Trail provide ample opportunities for staying active in the community. Overall, this area offers a blend of convenience, healthcare access, leisure activities, and community engagement that could make it an attractive choice for senior living.
Restaurants
Ryan's Restaurant (12.6 miles)
Bobby Boy Bakeshop (13.6 miles)
West End Opera House (14 miles)
Wise Man Brewing (14.3 miles)
Mozelle's Fresh Southern Bistro (14.4 miles)
P.F. Chang's China Bistro (14.4 miles)
Gatsby's Pub (14.6 miles)
Pharmacies
CVS Revco D.S. (14.4 miles)
Walgreens (14.5 miles)
Express Scripts Holding Co. (15.4 miles)
CVS Pharmacy (15.8 miles)
Walgreens (17.9 miles)
South Park Family Pharmacy (17.9 miles)
Health Mart Pharmacy (20.2 miles)
Hospitals
Wake Forest Univ Bapt Med Center (14.4 miles)
WFBH Ardmore Tower (14.6 miles)
Rogers Plumbing (15.6 miles)
Surry Community Health Center by Harborview (21.3 miles)
Cafes
Starbucks (14.5 miles)
Krankies Coffee (14.8 miles)
Starbucks (14.9 miles)
Starbucks (15.8 miles)
Pages Books & Coffee (19.9 miles)
Crossroad Cafe (21.1 miles)
Parks
Miller Park (14.5 miles)
Salem Lake Trail (16.5 miles)
Riverside Park (19.8 miles)
Union Cross Park (21.2 miles)
Blue Ridge Parkway (21.7 miles)
Physicians
O'connor John J Cpo (15.1 miles)
Nephrology Associates (15.9 miles)
Brookview Hills Internal Medicine (15.9 miles)
Cumadin Clinic (15.9 miles)
Wake Forest Baptist Health - Internal Medicine - Highland Oaks (16 miles)
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
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96 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly staff and smooth transitions for new residents.
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips
Navigating Medicare Coverage for In-Home Care Services