Universal Health Care - King

115 White Road, King, NC 27021

For more information about senior living options: (844) 490-3973

2.8 from 17 reviews
5 stars
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Skilled Nursing Facility

Overall Review of Universal Health Care - King

Pros

  • pro The staff, including leadership, therapists, and nursing personnel, are consistently described as friendly, professional, and helpful.
  • pro Misty is recognized for her kindness and willingness to go above and beyond in caring for residents.
  • pro Many reviewers express satisfaction with the food quality and cleanliness of the facility, noting that it is well-maintained.
  • pro Family members appreciate the respectful and dignified treatment their loved ones receive during their stay at Universal.
  • pro Positive experiences are shared regarding communication with staff, with some families finding it easy to reach nurses and CNAs when needed.
  • pro Several visitors highlight their appreciation for specific staff members who made a positive impact during their loved ones’ stays.
  • pro One reviewer mentions that their loved one was happy and well taken care of, leading them to recommend the facility to others.

Cons

  • pro Residents often experience neglect and inadequate care due to a severe shortage of staff.
  • pro The nursing staff is perceived as unresponsive, with many residents waiting long periods for assistance.
  • pro The condition of the bathrooms and overall cleanliness of the facility has been criticized as unsatisfactory.
  • pro Some family members reported that medications were improperly administered, leading to negative health outcomes for their loved ones.
  • pro The food provided does not meet dietary restrictions or expectations, causing dissatisfaction among residents.
  • pro Family members frequently have difficulty communicating with staff and receiving timely updates about their loved ones' care.
  • pro A lack of engaging activities and a poor atmosphere have been noted, contributing to a feeling of despair among residents.
  • pro Instances of missing personal items from residents' rooms raised concerns about the facility's attention to detail and security.

Review

The reviews surrounding the care facility in question reveal a stark contrast between positive experiences and alarming accounts of neglect. On one hand, many residents and their families praise the food quality, cleanliness, and friendliness of the staff. Several reviewers commend specific personnel by name—Misty and Larry stand out for their kindness and humor, respectively. They describe a social atmosphere where staff members from leadership to housekeeping create a welcoming environment that makes residents feel at home. One reviewer noted being impressed that therapy sessions commenced on the very first day post-surgery, indicating an organized approach to recovery.

However, beneath these positive testimonials lies a troubling pattern of dissatisfaction regarding staffing levels, patient care, and hygiene standards. Numerous accounts highlight severe understaffing issues; residents often report waiting extensive periods before receiving assistance after calling for nurses or aides. In some instances, individuals recovering from significant surgical procedures found themselves without timely access to pain management or adequate hydration. Such failures contributed to reports of dehydration and hallucinations from withdrawal symptoms due to abrupt changes in medication protocols.

In addition to concerns about medical care, several reviews express dismay at the overall hygiene within the facility. Descriptions of dirty rooms and bathrooms paint a picture of neglect that is difficult for families to reconcile with their loved ones receiving care there. Comments mentioning unpleasant odors linked to resident hygiene further illustrate how inadequate staffing may lead to compromised sanitation standards, leaving families feeling frustrated and helpless when visiting their relatives.

Indeed, several families have taken it upon themselves to address their concerns directly with facility management but reported little success in effecting meaningful change. Complaints such as missing mail, unfulfilled dietary requirements tailored for specific health needs, and a lack of response when assistance was requested paint a picture of systemic issues that seem ingrained in operations rather than isolated incidents. This leads some reviewers to advise those considering this facility for their loved ones to proceed with caution.

Conversely, there are glowing endorsements praising the quality of care received by certain residents who felt valued during their stay. The stories shared by those satisfied emphasize an overall commitment to respect and dignity shown towards patients—attributes crucial for a comfortable living situation in rehabilitation facilities or nursing homes. Families taking comfort in finding locations where they believe their loved ones are thriving amidst therapy demonstrate that there are indeed aspects worth noting among these evaluations.

Ultimately, potential residents or those seeking care for family members must weigh these varied accounts carefully before making decisions about placement in this facility. While there are undoubtedly dedicated staff members working hard under challenging circumstances aimed at supporting patient recovery and satisfaction, persistent complaints around staffing shortages and cleanliness remain areas demanding urgent attention if this establishment hopes to improve its reputation effectively. Thus far, it appears that those seeking assurance may find themselves navigating through a landscape filled with both hopefulness and apprehension as they consider what is best for their beloved family members’ well-being.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Universal Health Care - King in King, NC is an exceptional assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Our community offers a variety of amenities to enhance the daily lives of our residents. We have a beauty salon where residents can get their hair done and feel pampered. They can enjoy their favorite shows on cable or satellite TV in the comfort of their own rooms. We provide convenient community operated transportation for outings and errands. Residents can stay connected with friends and family through our computer center and Wi-Fi/high-speed internet access.

The dining experience at Universal Health Care - King is exceptional, with restaurant-style dining in our spacious dining room. Our skilled chefs prepare delicious meals while taking into account any special dietary restrictions that residents may have.

For recreational activities, we provide a variety of options to keep our residents engaged and entertained. Our fitness room allows residents to exercise and maintain their physical health. The gaming room provides opportunities for friendly competition and socializing. Our small library offers a peaceful oasis for reading and relaxation. Scheduled daily activities are planned to keep our residents active, while resident-run activities encourage social interaction among peers.

At Universal Health Care - King, we offer various care services to support the specific needs of each resident. Our 24-hour call system ensures immediate assistance is available when needed, while 24-hour supervision ensures round-the-clock safety. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that our residents are comfortable at all times.

Managing medication is made easy with our dedicated team who assist in medication management. We also offer a mental wellness program designed to cater to the emotional well-being of our residents.

Transportation arrangements are provided both for non-medical purposes as well as transportation to doctors' appointments, ensuring that our residents can easily access necessary healthcare services.

Universal Health Care - King is a fully furnished community, allowing residents to move in hassle-free. Our housekeeping services ensure that the living spaces are always clean and well-maintained.

The outdoor space and garden provide a serene environment for relaxation, walks, and enjoying the fresh air. Move-in coordination is provided to assist residents in their transition to our community.

With all these amenities and care services available, Universal Health Care - King offers a warm and welcoming environment where residents can enjoy a comfortable and fulfilling assisted living experience.

Nearby Places of Interest

This part of King, North Carolina offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient place to live. There are several restaurants within a reasonable driving distance, including Ryan's Restaurant and Mozelle's Fresh Southern Bistro for dining options. Additionally, there are pharmacies like CVS and Walgreens nearby for easy access to medication and health supplies. Hospitals such as Wake Forest Univ Bapt Med Center are also conveniently located for medical care. For leisure activities, there are cafes like Starbucks and Parks like Miller Park for relaxation and socializing. Various physicians’ offices, theaters, places of worship, and even hiking trails at Salem Lake Trail provide ample opportunities for staying active in the community. Overall, this area offers a blend of convenience, healthcare access, leisure activities, and community engagement that could make it an attractive choice for senior living.

Restaurants

  • Ryan's Restaurant (12.6 miles)
  • Bobby Boy Bakeshop (13.6 miles)
  • West End Opera House (14 miles)
  • Wise Man Brewing (14.3 miles)
  • Mozelle's Fresh Southern Bistro (14.4 miles)
  • P.F. Chang's China Bistro (14.4 miles)
  • Gatsby's Pub (14.6 miles)

Pharmacies

  • CVS Revco D.S. (14.4 miles)
  • Walgreens (14.5 miles)
  • Express Scripts Holding Co. (15.4 miles)
  • CVS Pharmacy (15.8 miles)
  • Walgreens (17.9 miles)
  • South Park Family Pharmacy (17.9 miles)
  • Health Mart Pharmacy (20.2 miles)

Hospitals

  • Wake Forest Univ Bapt Med Center (14.4 miles)
  • WFBH Ardmore Tower (14.6 miles)
  • Rogers Plumbing (15.6 miles)
  • Surry Community Health Center by Harborview (21.3 miles)

Cafes

  • Starbucks (14.5 miles)
  • Krankies Coffee (14.8 miles)
  • Starbucks (14.9 miles)
  • Starbucks (15.8 miles)
  • Pages Books & Coffee (19.9 miles)
  • Crossroad Cafe (21.1 miles)

Parks

  • Miller Park (14.5 miles)
  • Salem Lake Trail (16.5 miles)
  • Riverside Park (19.8 miles)
  • Union Cross Park (21.2 miles)
  • Blue Ridge Parkway (21.7 miles)

Physicians

  • O'connor John J Cpo (15.1 miles)
  • Nephrology Associates (15.9 miles)
  • Brookview Hills Internal Medicine (15.9 miles)
  • Cumadin Clinic (15.9 miles)
  • Wake Forest Baptist Health - Internal Medicine - Highland Oaks (16 miles)
  • Forsyth Endocrine Consultants (16 miles)
  • Urology Partners (16 miles)

Theaters

  • AMC Hanes 12 (15.1 miles)
  • Creekside Cinemas (20.2 miles)

Places of Worship

  • St John's Lutheran School (15.6 miles)
  • Collinstown Presbyterian Church (18 miles)
  • Bannertown Baptist Church (18.4 miles)
  • Flat Rock Church of God (18.9 miles)
  • Slate Mountain (19 miles)
  • Flat Rock Pentecostal Parsonage (19.3 miles)
  • Payne's Memorial Holiness Church (19.3 miles)

Frequently Asked Questions

Where is Universal Health Care - King?

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