Information last verified:
115 White Road, King, NC 27021
For more information about senior living options: (844) 490-3973
The facility is great and the staff truly care about residents. Nursing management and therapy communicate well and ensure residents are well cared for. The staff are super friendly, and residents seem happy and active. The activities department is phenomenal, with an amazing activities director engaging residents. The staff are kind, attentive, and compassionate, and the facility is clean and welcoming. Therapy staff help residents regain mobility quickly; rehab is effective. The food is magnificent, and the overall care is top-notch. Leadership, nursing, therapy, and housekeeping teams are friendly, professional, and helpful, and the facility stays clean.
The facility is described as the worst and unprofessional, with patients left in soiled diapers and rooms smelling of urine. Staff are rude and dismissive, and medications are not consistently given as prescribed. There is not enough staff, and residents wait hours for help. Hygiene and cleanliness are neglected; baths are not provided and grime and mold are found. Residents are effectively confined indoors 24/7 with little outdoor time. Administration is seen as unresponsive and disrespectful, with belongings missing and little accountability. After a change in ownership, conditions reportedly worsened, with lingering smells and poor communication about care. The head nurse is described as more focused on being everyone's friend than on patient care.Universal Health Care - King is best suited for families prioritizing aggressive rehabilitation and an active, social environment. The community tends to support residents who can participate in daily programs and who respond to hands-on therapy, traits that align with the facility’s demonstrated strengths in physical, occupational, and speech therapy. Several reviews highlight a warm, family-like culture in many wings, with nurses and CNAs who make strides to engage residents and keep them connected to activities. When operations run smoothly, this translates into tangible progress and a sense of routine that families value during recovery or post-acute care. The setting is clean and welcoming in those positive visits, and staff communication from nursing management and therapy teams tends to be clear and purposeful. This combination creates real value for post-hospital rehabilitation or short-term stays meant to boost independence.
That said, not every resident will thrive here. For families needing unwavering, uniform supervision around the clock, the consistency of staffing can be the weak link, and that gap can translate into slower responses and missed attention during busy shifts. The same dynamics that produce flexibility and on-the-ground responsiveness can become worrisome when turnover occurs or when leadership focus shifts. Memory-care needs or complex behavioral challenges may not be optimally supported in all cases, given the variability in staffing and structure across units. Prospective residents should be realistic about the level of day-to-day assurance available, even as the rehabilitative potential remains strong. In short, this community can deliver strong progress and warmth, but only for those prepared to advocate and monitor care closely, especially if a loved one requires constant oversight.
On the bright side, the facility earns repeated praise for the caliber of its front-line team. Several reviewers single out specific nurses or aides who go beyond the call, and the therapy team is repeatedly described as competent, encouraging, and results-oriented. Activity programming is frequently cited as a core strength, with a director or dedicated staff member who keeps residents engaged and social. Cleanliness and a welcoming environment are not merely aspirational, they appear in multiple visits as tangible realities, with families noting tidy lounges, well-kept patient areas, and accessible administrative staff who answer questions. Even in tougher weeks, it’s common to encounter caregivers who demonstrate patience and a genuine desire to help, from the rehabilitation gym to the dining room. In these moments, residents feel seen, heard, and supported, which can translate into meaningful improvements in mood and participation.
This is balanced by a chorus of cautionary experiences that should not be ignored. A sizeable portion of reviews recount inconsistencies in staffing that produce delays in basic care, missed medications, slow responses to call bells, and periods where residents or family members must push for attention. Several accounts describe rude or overwhelmed staff, and alarming gaps in bedside hygiene and room cleanliness when shortages strike. Some families report odors, unclean rooms, or meals that fail to meet expectations, sometimes tied to broader changes in ownership or management that pull attention away from daily operations. There are also troubling stories of mismanagement or communication failures, disconnected updates about health status, discharge plans, or medication changes, that erode trust and make a care plan feel fragmented. These episodes underscore that the positives exist, yet they can be overshadowed by inconsistent execution and leadership instability.
When evaluating options, families should press for practical assurances that translate into daily safety. Request a current staffing roster and a realistic read on night-shift coverage, observe call-bell response times during a visit, and ask to see the plan of care with measurable rehabilitation goals. Observe the dining area for food quality and sanitary practices; inquire about med-pass protocols and how changes are communicated to families and residents. Ask to speak with a front-line supervisor or the director of nursing about how turnover is managed and what contingency plans exist during high-demand periods. Demand a clear line of communication with a designated liaison who can provide regular updates. Finally, visit multiple days if possible, including a weekend, to gauge consistency under different staffing scenarios. These steps help families distinguish places that merely feel warm from those that consistently deliver reliable, resident-centered care.
Bottom line: Universal Health Care - King can serve as a strong option for families seeking a rehab-forward, socially engaging environment where therapy teams drive real progress and staff show daily warmth. The upside is real: dedicated caregivers, robust therapy, and a welcoming atmosphere can yield meaningful gains and a sense of well-being for many residents. The major caveat is the inconsistent staffing and management variability that shows up repeatedly in reviews, sometimes with severe consequences for care and dignity. If a decision leans toward this community, it should be made only after rigorous front-line conversations, a transparent plan for addressing past gaps, and a concrete agreement on ongoing communication and accountability. For families who obtain those assurances, the community offers clear value; for others, the risks suggest looking at facilities with steadier staffing, tighter quality controls, and a more uniform daily experience.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Universal Health Care - King in King, NC is an exceptional assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our community offers a variety of amenities to enhance the daily lives of our residents. We have a beauty salon where residents can get their hair done and feel pampered. They can enjoy their favorite shows on cable or satellite TV in the comfort of their own rooms. We provide convenient community operated transportation for outings and errands. Residents can stay connected with friends and family through our computer center and Wi-Fi/high-speed internet access.
The dining experience at Universal Health Care - King is exceptional, with restaurant-style dining in our spacious dining room. Our skilled chefs prepare delicious meals while taking into account any special dietary restrictions that residents may have.
For recreational activities, we provide a variety of options to keep our residents engaged and entertained. Our fitness room allows residents to exercise and maintain their physical health. The gaming room provides opportunities for friendly competition and socializing. Our small library offers a peaceful oasis for reading and relaxation. Scheduled daily activities are planned to keep our residents active, while resident-run activities encourage social interaction among peers.
At Universal Health Care - King, we offer various care services to support the specific needs of each resident. Our 24-hour call system ensures immediate assistance is available when needed, while 24-hour supervision ensures round-the-clock safety. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that our residents are comfortable at all times.
Managing medication is made easy with our dedicated team who assist in medication management. We also offer a mental wellness program designed to cater to the emotional well-being of our residents.
Transportation arrangements are provided both for non-medical purposes as well as transportation to doctors' appointments, ensuring that our residents can easily access necessary healthcare services.
Universal Health Care - King is a fully furnished community, allowing residents to move in hassle-free. Our housekeeping services ensure that the living spaces are always clean and well-maintained.
The outdoor space and garden provide a serene environment for relaxation, walks, and enjoying the fresh air. Move-in coordination is provided to assist residents in their transition to our community.
With all these amenities and care services available, Universal Health Care - King offers a warm and welcoming environment where residents can enjoy a comfortable and fulfilling assisted living experience.
This part of King, North Carolina offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient place to live. There are several restaurants within a reasonable driving distance, including Ryan's Restaurant and Mozelle's Fresh Southern Bistro for dining options. Additionally, there are pharmacies like CVS and Walgreens nearby for easy access to medication and health supplies. Hospitals such as Wake Forest Univ Bapt Med Center are also conveniently located for medical care. For leisure activities, there are cafes like Starbucks and Parks like Miller Park for relaxation and socializing. Various physicians’ offices, theaters, places of worship, and even hiking trails at Salem Lake Trail provide ample opportunities for staying active in the community. Overall, this area offers a blend of convenience, healthcare access, leisure activities, and community engagement that could make it an attractive choice for senior living.
Universal Health Care - King is located at 115 White Road, King, NC 27021 in Stokes County, North Carolina
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