Pilot View Apartments

Pros

• The place is clean and nice.
• Lori, the site manager, is great, and Heath, the maintenance person, is great.
• A long-time resident loves living there and calls it a great community.
• Kim Tilley is a caring landlord who has improved living conditions beyond expectations.
• The property is well kept inside and out, with staff ensuring safety.
• Residents plan to stay long-term because they are happy there.
• Pilot View II is described as a safe place to live and feels like home.

Cons

• The reviewers state the office is unresponsive and the phones are never answered, making it hard to reach management.
• They claim the supposed income-based rent is not truthful and that rent can rise with small changes in hours or income.
• They report black mold in a neighbor's bathroom, a hole beside the refrigerator, and warn the health department could close the building.
• They accuse the apartment manager of hiding a fugitive son.
• They say they were not allowed access to a deceased relative's belongings because staff won't return calls.
• They claim health hazards existed under previous management and were ignored.
• They warn they will file a big report if improvements are not seen, and allege that handicapped tenants are being kept in unhealthy conditions.

Review

Pilot View II comes across in the collected voices as a neighborhood that many residents truly call home, even as others raise serious cautions about upkeep, management responsiveness, and safety concerns. Across years of tenancy, people paint a picture of a clean, comfortable place with strong community ties, contrasted by complaints about communication gaps and real health and safety worries. The overall tone is a mix of fondness for homey spaces and frustration with how rules, maintenance, and safety issues are handled.

Several tenants highlight standout staff who have helped transform the living environment. Lori, described as the site manager, is repeatedly praised as helpful and personable, with one resident calling her a "sweet and very helpful" presence. Heath, the maintenance person, earns similar praise for proactive care and prompt attention to problems. Kim Tilley, another long-tenured landlord cited by multiple reviewers, is credited with improving living conditions beyond expectations and with treating residents "like family." For these residents, the combination of caring management and clean, well-kept spaces makes Pilot View II feel like a community rather than just a building.

There is also a strong vein of satisfaction from residents who have recently moved in. One newcomer writes that the home feels like a place to stay for a long time, praising the cleanliness and upkeep inside and out. The sentiment is echoed by several others who describe the property as well maintained and safe, underscoring a sense of pride in keeping the grounds and units in good condition. For these residents, the presence of a responsive manager and maintenance team contributes significantly to their sense of security and happiness in their new home.

Yet not all experiences align with that positive picture. A recurring point of tension concerns rent and income-based claims. One tenant asserts that, although the unit is listed as income-based, the policy is not honored in a way that feels fair, with reports of increased rent or pressure to move after changes in work hours. This particular thread highlights a broader concern about transparency and consistency in how rent and eligibility are communicated to tenants, suggesting room for clearer policies and better tenant education.

Safety and health issues also surface in multiple reviews. A resident recounts a mold problem in another apartment within the complex, describing visible holes and other structural concerns that threaten overall safety. The caller mentions involvement of health authorities and expresses a desire for swift improvements, including documentation and ongoing follow-up. These remarks underscore the seriousness of ongoing maintenance and environmental hazards and emphasize that, for some residents, the health and safety of their living environment are non-negotiable priorities that must be addressed promptly.

Beyond these specific issues, the reviews reveal a wide spectrum of experiences with office accessibility and responsiveness. Some tenants complain about staff not answering phones or returning calls for extended periods, which compounds frustration when issues arise that require prompt attention. Others describe a more positive interaction, noting that when problems are reported, the management team is attentive and takes action. This inconsistency appears to shape overall satisfaction, influencing whether residents feel heard and supported when they need help.

In the end, Pilot View II emerges as a place many people still proudly call home, with a core of residents who value cleanliness, safety, and the dependable care of a few key staff members. The same set of reviews also cautions prospective tenants to consider how communication, rent policies, and environmental safety are managed, as these elements clearly influence daily living and long-term satisfaction. For some, the combination of a caring team and well-maintained spaces makes the difference; for others, unresolved maintenance and policy concerns indicate a need for improved processes and clearer information.

Located in King, North Carolina, this area offers a variety of amenities and services that cater to the needs of seniors. With a selection of restaurants ranging from casual dining at Ryan's Restaurant to more upscale options like P.F. Chang's China Bistro, there is no shortage of dining choices. Pharmacies such as CVS and Walgreens are conveniently located nearby for easy access to medications and healthcare needs. Additionally, there are several cafes like Starbucks and Krankies Coffee where seniors can enjoy a cup of coffee or meet with friends. For recreation, parks such as Miller Park and Salem Lake Trail provide opportunities for outdoor activities. In terms of healthcare, Wake Forest Baptist Medical Center is within close proximity for medical care. Places of worship like St John's Lutheran School offer spiritual support within the community. Overall, this area in King provides a well-rounded environment for seniors looking to settle down and enjoy their retirement years with ease and convenience.

Restaurants

• Ryan's Restaurant (11.9 miles)
• Bobby Boy Bakeshop (12.8 miles)
• West End Opera House (13.2 miles)
• P.F. Chang's China Bistro (13.5 miles)
• McDonald's (13.5 miles)
• Wise Man Brewing (13.5 miles)
• Mozelle's Fresh Southern Bistro (13.6 miles)

Pharmacies

• CVS Revco D.S. (13.5 miles)
• Walgreens (13.6 miles)
• CVS Pharmacy (14.7 miles)
• Express Scripts Holding Co. (15 miles)
• South Park Family Pharmacy (17 miles)
• Walgreens (17.3 miles)
• Walgreens (19.7 miles)

Cafes

• Starbucks (13.5 miles)
• Starbucks (13.7 miles)
• Krankies Coffee (14 miles)
• Starbucks (14.8 miles)
• Pages Books & Coffee (20.5 miles)
• Crossroad Cafe (22.3 miles)

Parks

• Miller Park (13.6 miles)
• Salem Lake Trail (15.9 miles)
• Riverside Park (20.4 miles)
• Union Cross Park (20.6 miles)
• Blue Ridge Parkway (22.3 miles)

Hospitals

• Wake Forest Univ Bapt Med Center (13.6 miles)
• WFBH Ardmore Tower (13.7 miles)
• Rogers Plumbing (16.7 miles)
• Surry Community Health Center by Harborview (21.9 miles)

Theaters

• AMC Hanes 12 (13.9 miles)
• Creekside Cinemas (20.7 miles)

Physicians

• O'connor John J Cpo (14.1 miles)
• Nephrology Associates (14.8 miles)
• Brookview Hills Internal Medicine (14.9 miles)
• Cumadin Clinic (14.9 miles)
• Wake Forest Baptist Health - Internal Medicine - Highland Oaks (14.9 miles)
• Forsyth Endocrine Consultants (14.9 miles)
• Urology Partners (14.9 miles)

Places of Worship

• St John's Lutheran School (14.6 miles)
• Bannertown Baptist Church (19 miles)
• Collinstown Presbyterian Church (19.4 miles)
• Flat Rock Church of God (19.6 miles)
• Sanctuary (19.9 miles)
• Slate Mountain (19.9 miles)
• Flat Rock Pentecostal Parsonage (20 miles)