Oak Forest Health And Rehabilitation

Pros

• The staff at Oak Forest is described as very friendly and helpful, providing great care and compassion to the residents.
• Many families expressed satisfaction with the rehabilitation services, noting significant progress in their loved ones' recovery, such as walking with a walker in just two weeks.
• The facility is praised for its cleanliness and pleasant environment, with big windows that allow plenty of natural light.
• Residents enjoyed various activities organized by the activities department, which helped foster camaraderie and engagement among them.
• A long-term patient has received exceptional care over the years, with staff becoming like family to both her and her family members.

Cons

• The service provided to the grandfather was appalling, with him going days without a shower and being left in his own waste.
• Several family members expressed outrage over unsanitary conditions and poor treatment, including a resident being found covered in feces.
• Many reviews cited a lack of accountability and responsibility among staff, with significant blame placed on both contractors and nursing staff.
• Patients experienced delays in care, with reports of call lights being ignored and individuals not receiving timely assistance.
• A family member's mother developed severe health issues, including an infected wound, after being inadequately cared for at the facility.
• There were mentions of staff exhibiting a negative attitude towards residents, with some employees referring to patients as “evil.”
• Overall impressions indicate disorganization among staff and poor communication regarding patient care, leading to distressing experiences for families.

Review

Oak Forest Health and Rehabilitation has elicited a wide range of reactions from families regarding the care provided to their loved ones. While some reviewers expressed satisfaction and gratitude for the attentive services received, many others detailed deeply troubling experiences that raised significant concerns about staffing, cleanliness, and overall management within the facility.

Positive accounts highlighted kind-hearted staff who were seen as genuinely caring, engaged with residents, and went above and beyond in their roles. One family shared how their father formed close bonds with both his roommate and the staff, enjoying activities like Bingo that brought joy to his days. Others noted facilities that encouraged social interaction through various programs while praising physical therapy services that helped their loved ones achieve progress in rehabilitation. Testimonies from long-term patients indicated they had built relationships with caregivers who felt like family, creating an environment of comfort and familiarity. For these families, Oak Forest appeared to be a haven of support during difficult times.

However, contrasting sharply against these positive sentiments are numerous grave criticisms concerning the lack of care experienced by other residents. A disturbing narrative emerged around issues related to personal hygiene; several families reported instances where patients went days without basic grooming or being cleaned properly. One reviewer recounted a heart-wrenching experience involving their grandfather who was left unassisted for prolonged periods in unsanitary conditions—often neglected altogether until family members intervened directly. Reports of missing clothing items compounded feelings of frustration among relatives when access to essential personal belongings became inconsistent.

The inconsistency in patient care seemed to stem from deeper operational problems within Oak Forest itself. Multiple reviewers observed a lack of accountability among staff members, with evident gaps in communication between shifts leading to confusion about resident needs. Complaints highlighted a culture of blaming external contractors or colleagues rather than collaboratively solving issues at hand, which ultimately hampered effective transitions in care across different staff members assigned to each patient. This environment fostered not only concern over individual attention but also dissatisfaction regarding the professional credibility maintained by this health facility.

Further compounding these concerns was commentary on overall cleanliness standards—or alarming lapses therein—that left loved ones feeling horrified at what they encountered during visits. One family's experience encapsulated this sentiment poignantly: discovering an elderly relative covered in waste due to inadequate assistance raised not only personal grievances but questions regarding fundamental care protocols enforced within Oak Forest’s operations. The lackluster responsiveness from aides and nursing staff often resulted in unhappy encounters where immediate needs went unmet—a chilling reality for those relying on timely support.

Compounded by disappointment over medical neglect were accounts detailing disorganized administrative practices that rendered engagement challenging for worried family members seeking help or clarification about treatment plans for their loved ones. Reviewers recounted frustrating interactions marked by dismissive attitudes from supervisors when addressing legitimate concerns about patient welfare or procedural flaws—an unsettling dynamic breeding mistrust amidst desperate familial pleas for quality assistance.

In summary, while Oak Forest Health and Rehabilitation boasts its share of success stories characterized by compassionate caregiving and enthusiastic activities promoting resident engagement, it is equally marred by harrowing reviews highlighting systemic shortcomings impacting many residents’ experiences. The stark polarization between positive feedback and anguished accounts paints a complex image of a facility striving towards excellence yet frequently falling short due to critical operational deficiencies requiring urgent attention if it aims to provide safe refuge suitable for all individuals entrusted into its care.

Restaurants

• Ryan's Restaurant (4.9 miles)
• Bobby Boy Bakeshop (6.1 miles)
• Wise Man Brewing (6.3 miles)
• West End Opera House (6.4 miles)
• Mozelle's Fresh Southern Bistro (6.8 miles)
• Gatsby's Pub (7 miles)
• P.F. Chang's China Bistro (7.8 miles)

Pharmacies

• Express Scripts Holding Co. (6.8 miles)
• CVS Revco D.S. (7.2 miles)
• Walgreens (7.3 miles)
• Walgreens (9.4 miles)
• CVS Pharmacy (9.6 miles)
• South Park Family Pharmacy (10.6 miles)
• Walgreens (13.8 miles)

Cafes

• Krankies Coffee (6.8 miles)
• Starbucks (7.9 miles)
• Starbucks (9.5 miles)
• Starbucks (9.6 miles)
• Panera Bread (20 miles)
• Starbucks (22.3 miles)
• Starbucks (22.4 miles)

Hospitals

• Wake Forest Univ Bapt Med Center (6.8 miles)
• WFBH Ardmore Tower (7.3 miles)
• Bethany Cardiology (19.8 miles)
• Rogers Plumbing (23.6 miles)

Parks

• Miller Park (7.6 miles)
• Salem Lake Trail (8 miles)
• Union Cross Park (12.6 miles)

Physicians

• O'connor John J Cpo (7.9 miles)
• Urology Partners (9.5 miles)
• Brookview Hills Internal Medicine (9.5 miles)
• Cumadin Clinic (9.5 miles)
• Nephrology Associates (9.5 miles)
• Center For Clinical Research (9.6 miles)
• Wake Forest Baptist Health - Internal Medicine - Highland Oaks (9.6 miles)

Places of Worship

• St John's Lutheran School (8.7 miles)
• Immaculate Heart of Mary Catholic Church (17.7 miles)
• Oak Ridge Baptist Church (22.5 miles)

Theaters

• AMC Hanes 12 (9.6 miles)
• Regal Palladium & IMAX (20.3 miles)
• AMC CLASSIC Greensboro 18 (23.6 miles)