Salemtowne

5101 Indiana Avenue, Winston Salem, NC 27106

For more information about senior living options: (844) 490-3973

3.8 from 19 reviews
5 stars
7
4 stars
7
3 stars
1
2 stars
2
1 stars
2

Continuing Care Retirement Community(CCRC) Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Salemtowne is consistently described as excellent, friendly, and caring, providing a high level of support to residents.
  • pro The facility itself is modern, well-maintained, and features beautiful rooms with ample amenities, making it a pleasant place for rehab and long-term care.
  • pro Residents enjoy a variety of activities and recreational opportunities, including exercise classes and swimming pools.
  • pro Many reviewers express their satisfaction with the quality of the meals offered at Salemtowne.
  • pro The community has a welcoming atmosphere that makes both residents and visitors feel comfortable and appreciated.
  • pro Salemtowne offers a range of care options within the same complex, allowing for easy transitions between different levels of care as needed.

Cons

  • pro The facility is understaffed, leading to inadequate patient care and long wait times for assistance.
  • pro There were complaints about a lack of cleanliness and delayed showers for residents.
  • pro A family member experienced a significant delay in receiving necessary medical visits and therapy services.
  • pro Concerns were raised about the quality of food, with some residents finding it unsatisfactory compared to their preferences.
  • pro There were reports of weight loss and bedsores among patients due to poor personal care and feeding practices.
  • pro First impressions were negatively affected by inconsistent staff availability at the healthcare desk.
  • pro A resident faced pressure to discharge even when not ready, compromising safety and care quality.

Review

Salemtowne has garnered a variety of opinions from visitors and residents alike, showcasing its strong points while also revealing some critical issues. As a retirement community that offers independent living, assisted living, memory care, and skilled nursing facilities, Salemtowne is often noted for its beautiful campus and well-maintained modern buildings. Many reviews highlight the pleasantness of the staff and their eagerness to assist both residents and family members. For families looking for a comprehensive care option, Salemtowne seems to present itself as an appealing choice with many amenities.

The rehab section of Salemtowne has received mixed feedback. Several family members expressed satisfaction with the quality of care their loved ones received, praising the skilled staff who provided attentive support despite occasionally feeling understaffed due to broader industry challenges. One reviewer emphasized that the staff seemed qualified and dedicated, noting that they made efforts to engage patients in rehabilitation activities whenever possible. However, others reported critical lapses in care delivery during stays at the facility—some families complained about insufficient hygiene practices such as lack of regular showers for patients or unresponsiveness from staff when assistance was needed.

Food quality appears to be another divisive topic among reviewers. While some praised the meals served at Salemtowne as delightful and plentiful, others pointed out that it may not meet the expectations of those accustomed to finer dining experiences. Residents found solace in having access to healthy meal options but were aware that expectations should be tempered considering that they are within a skilled nursing environment where specialized dietary needs must be met.

Despite its strengths, several reviews indicate significant areas for improvement. Some accounts describe alarming situations involving patient neglect or inadequate medical oversight; instances where individuals went days without necessary medical visits or treatments have raised concerns about health and safety within this complex healthcare setting. Reports of bedsores due to lack of repositioning during extended periods in bed further emphasize potential inadequacies in personal care provided by staff.

Salemtowne's high costs were frequently mentioned across reviews; many acknowledged it as an expensive facility that might not be affordable for everyone seeking quality eldercare services. Families generally expressed gratitude for the supportive atmosphere but voiced frustration regarding financial constraints related to prolonged stays—especially when insurance coverage becomes an issue after rehabilitation needs change or when discharge requirements loomed over them unexpectedly.

Visitors commented positively on various recreational opportunities available at Salemtowne—outdoor nature trails, swimming pools, exercise rooms equipped with essential fitness tools—and appreciated planned social activities such as arts-and-crafts sessions or movie nights. The overall aesthetic appeal combined with thoughtful communal spaces has been recognized by numerous visitors during tours; people are drawn not only by the compassionate community spirit but also by comfortable living arrangements designed specifically for consistent engagement among different levels of care.

In summary, while Salemtowne is lauded as an attractive option with a range of services under one roof—including skilled nursing care—its quality is marred by inconsistent experiences in resident care management and staffing challenges. Those considering this establishment should weigh positive aspects such as modern facilities and caring personnel against reports suggesting shortcomings in attentive healthcare delivery and escalating costs associated with residency. Exploring other options may still be advisable before making final decisions regarding long-term placements within these walls.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Salemtowne in Winston Salem, NC is an assisted living community that provides skilled nursing facilities for its residents. The community offers a wide range of amenities to ensure the comfort and convenience of its residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for residents to enjoy, private bathrooms in each apartment, restaurant-style dining options, a small library for reading enthusiasts, telephones in each apartment for easy communication with loved ones and friends, non-medical transportation arrangements for various needs such as shopping trips or social outings.

In terms of care services provided at Salemtowne, the community ensures that the needs of all residents are met with their 24-hour call system which ensures immediate assistance if needed. There is also 24-hour supervision by trained staff members who are available around the clock to attend to any concerns or emergencies. Assistance with activities of daily living such as bathing and dressing is readily available for those who require it. The staff is well-equipped to assist with transfers and provide specialized care such as diabetes diets or special dietary restrictions. Medication management is also offered to ensure that residents take their medications safely and as prescribed. Additionally, Salemtowne provides mental wellness programs to promote emotional well-being among its residents and transportation arrangements for medical appointments.

The dining experience at Salemtowne takes into consideration special dietary restrictions that some residents may have. This ensures that all individuals can enjoy their meals while maintaining their health and wellness.

To keep residents engaged and active within the community, Salemtowne offers various activities including fitness programs to promote physical well-being among residents. Planned day trips are organized to enable residents to explore the local area and enjoy new experiences. There are also resident-run activities and scheduled daily activities to foster a sense of community and encourage social interaction among residents.

Outside of the community, there are several amenities nearby that residents can take advantage of. This includes cafes, parks, pharmacies, restaurants, and hospitals for easy access to essential needs and services.

Overall, Salemtowne in Winston Salem, NC offers a comfortable and well-rounded assisted living community with a variety of amenities and care services to cater to the individual needs of its residents.

Nearby Places of Interest

Restaurants

  • Ryan's Restaurant (2.5 miles)
  • Bobby Boy Bakeshop (3.6 miles)
  • West End Opera House (4 miles)
  • Wise Man Brewing (4.2 miles)
  • Mozelle's Fresh Southern Bistro (4.4 miles)
  • Gatsby's Pub (4.6 miles)
  • P.F. Chang's China Bistro (5 miles)

Hospitals

  • Wake Forest Univ Bapt Med Center (4.4 miles)
  • WFBH Ardmore Tower (4.7 miles)
  • Bethany Cardiology (19.3 miles)

Pharmacies

  • CVS Revco D.S. (4.5 miles)
  • Walgreens (4.6 miles)
  • Express Scripts Holding Co. (6.2 miles)
  • CVS Pharmacy (6.7 miles)
  • Walgreens (8 miles)
  • South Park Family Pharmacy (8.1 miles)
  • Walgreens (11.2 miles)

Cafes

  • Krankies Coffee (4.7 miles)
  • Starbucks (5.1 miles)
  • Starbucks (6.7 miles)
  • Starbucks (6.7 miles)
  • Panera Bread (19.6 miles)
  • Starbucks (22.6 miles)
  • Starbucks (22.6 miles)

Parks

  • Miller Park (4.8 miles)
  • Salem Lake Trail (6.6 miles)
  • Union Cross Park (11.3 miles)

Physicians

  • O'connor John J Cpo (5.3 miles)
  • Urology Partners (6.7 miles)
  • Brookview Hills Internal Medicine (6.7 miles)
  • Cumadin Clinic (6.7 miles)
  • Nephrology Associates (6.7 miles)
  • Center For Clinical Research (6.8 miles)
  • Wake Forest Baptist Health - Internal Medicine - Highland Oaks (6.8 miles)

Places of Worship

  • St John's Lutheran School (6 miles)
  • Immaculate Heart of Mary Catholic Church (17.1 miles)
  • Christ United Methodist Church (24.9 miles)

Theaters

  • AMC Hanes 12 (6.8 miles)
  • Regal Palladium & IMAX (19.9 miles)
  • AMC CLASSIC Greensboro 18 (23.6 miles)

Frequently Asked Questions

Where is Salemtowne?

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