Accordius Health At Winston Salem
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4911 Brian Center Lane, Winston Salem, NC 27106
For more information about senior living options: (844) 490-3973
The staff at Mill Creek greet residents with a smile and treat them like family. Residents report kindness, respect, and calmness from the staff, with great patience. Mill Creek is an amazing building with a dedicated team providing quality care. The front desk and orientation staff are consistently kind, welcoming, and professional. Orientation is well organized, and the staff are polite and professional. The facility feels friendly with a positive atmosphere and caring staff. The therapy team is top notch, helping residents achieve their rehab goals. The admissions team, especially Charlene, is helpful, knowledgeable, and responsive. The building is beautiful, clean, and feels like home. The staff are friendly, patient, and easy to work with during rehab. Residents feel safe and supported, with attentive nurses and a caring care team. The staff go above and beyond to meet needs and support recovery.
They describe the facility as nasty and filthy, with residents' rooms and toilets left unclean. A CNA allegedly told their mother to use her diaper and would clean her up later, leaving her distressed and fearful. The staff are described as rude, disrespectful, and unhelpful, making residents afraid to ask for help. The place is labeled a disgrace, with allegations of deception about finances and dangerous conditions for residents. Patients are said to have developed bedsores and infections due to turning and basic care failures. Items and money are alleged to be stolen from rooms, with promises to replace them that are never kept. Admissions and communications are reportedly poor, with delays and lack of follow-through. The facility is criticized as unprofessional and disorganized, with disgusting conditions and subpar patient care. Food, hygiene, and medication issues are reported: diets not followed, showers infrequent, call bells slow, and medications not given on time. The building's exterior and overall safety are questioned, with a warning not to bring loved ones there.Accordius Health at Winston-Salem is best suited for families seeking a rehab-forward post-acute option where therapy drives tangible progress and the intake experience feels approachable and supportive. The community often serves short-term residents navigating skilled nursing, wound care, and recovery goals, with a front-end team that is praised for courtesy and accessibility. The building's presentation and atmosphere - clean, well-kept, and lightly homelike - appeal to families who want a facility that feels welcoming from entrance to discharge planning. This is not a universal fit for every senior, but for those prioritizing organized rehabilitation and a positive first impression, Accordius Winston-Salem offers a compelling starting point.
That said, several families should seriously consider alternatives. The most serious caveat centers on inconsistent day-to-day care quality and communication gaps that have repeatedly troubled reviewers. Reports range from highly positive experiences - with attentive therapy teams, compassionate admissions staff, and responsive nursing in many shifts - to harrowing accounts of neglect, delayed call-bell responses, and disorganized discharge timing. When safety, predictability, and continuous bedside attention are nonnegotiable, these mixed patterns make another option worth exploring. Families should not rely on appearances or a single good day alone.
The strongest positives align with rehabilitation outcomes and staff engagement. Reviewers consistently highlight a robust rehab environment: a complete therapy program, staff who are friendly and patient, and an admissions team that keeps families informed and reassured. The presence of a dedicated therapy ecosystem - often with practical supports like a kitchen integrated into discharge planning, and clinicians who explain goals clearly - helps residents regain function and approach discharge with confidence. Several residents and families describe the therapy department as a genuine asset, and the administrative team as accessible and responsive, especially during the intake and orientation process. In practical terms, these elements can offset the stress of transitions when chosen for a rehab-centric trajectory.
However, the cons carry weight that cannot be dismissed. Serious concerns recur around inconsistent bedside care, with multiple accounts of delays in assistance, reports of residents not being bathed or properly dressed, and instances of waivers or misunderstandings about care plans and discharge timing. Several reviews describe unsafe or unsanitary conditions, including bedsores, dehydration, or missed medical attention, alongside complaints about unprofessional behavior from staff and breakdowns in communication with families. The prevalence of these negative experiences - some verified by lengthy, detailed narratives - signals risk that should prompt cautious decision-making before committing to long-term placement.
These competing forces - the lure of effective rehab and a consistently friendly front-house experience versus the gravity of care lapses and communication failures - shape the practical calculus. When the priority is rapid functional recovery with transparent, proactive rehabilitation, Accordius Winston-Salem can deliver meaningful value. The positive therapy culture and the warm, responsive admissions and front-desk teams create a foundation where progress feels achievable and hope is sustained. Yet the net effect of the reported safety and organizational issues means the same strengths may not compensate for ongoing risk for residents who require steady hands, rigorous supervision, and unambiguous care coordination every day.
For decision-making, approach Accordius Winston-Salem with a clear plan. If rehabilitation and short-term recovery are the primary goal, request a therapy-led care path, insist on direct daily updates to family, and verify staffing patterns for weekends and nights. During tours, probe the consistency of nursing responsiveness, the cadence of wound or medical management, and the facility's formal processes for discharge planning and error reporting. Consider asking to meet the rehabilitation director and the DON to gauge how turnover and staffing challenges are currently being addressed. Ask about recent state surveys and how the team has implemented any required corrective actions.
In the end, selecting Accordius Health at Winston-Salem should hinge on a well-scoped rehab objective, accompanied by stringent guardrails around safety, communication, and daily care. For families prioritizing therapy outcomes and a generally uplifting environment, the facility offers tangible upside. For those who cannot tolerate gaps in bedside care, inconsistent call-bell responses, or documented lapses in hygiene and medical attention, alternatives with steadier bedside reliability and clearer accountability are strongly recommended. The right choice balances the proven strengths in rehabilitation with an uncompromising assessment of risk, and only then commits to a place where progression is steady and safety is unwavering.
40 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Accordius Health at Winston Salem, located in Winston Salem, NC, is a fully furnished assisted living community that offers a comfortable and nurturing environment for seniors. With a range of amenities and care services, residents can enjoy a worry-free lifestyle with their needs met.
The community provides spacious accommodations with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. A dining room offers restaurant-style dining where residents can savor delicious meals prepared by the staff. For those who prefer to cook their own meals, kitchenettes are available in each apartment.
Accordius Health at Winston Salem prioritizes the well-being of its residents with 24-hour supervision and assistance with daily activities. Trained staff are available to assist with bathing, dressing, and transfers as needed. Medication management ensures that individuals receive their medications promptly and accurately. In addition, there is a mental wellness program designed to support the emotional and psychological health of residents.
The community encourages an active lifestyle through resident-run activities and scheduled daily activities. Residents have the opportunity to participate in engaging programs that cater to their interests and hobbies. For those who enjoy outdoor relaxation, there is an outdoor space and garden where individuals can unwind amidst nature.
Accordius Health at Winston Salem is conveniently located near parks, pharmacies, restaurants, and hospitals. This allows easy access to amenities and healthcare services when needed.
Overall, Accordius Health at Winston Salem provides a welcoming environment with a range of amenities and care services tailored to meet the needs of its residents.
Accordius Health At Winston Salem is located at 4911 Brian Center Lane, Winston Salem, NC 27106 in Forsyth County, North Carolina
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