Accordius Health At Winston Salem

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Accordius Health At Winston Salem

Accordius Health At Winston Salem

Information last verified:

4911 Brian Center Lane, Winston Salem, NC 27106

For more information about senior living options: (844) 490-3973

4 from 111 reviews
5 stars
78
4 stars
7
3 stars
1
2 stars
1
1 stars
24

Overall Review of Accordius Health At Winston Salem

Pros

  • pro The staff are kind, caring, and genuinely passionate about taking care of residents.
  • pro Brianna and Rene were attentive and quick to respond to residents’ needs.
  • pro The rooms are clean and well maintained.
  • pro Visitors are greeted with smiles, creating a warm, family-like atmosphere.
  • pro Mill Creek is an amazing building with a dedicated team delivering quality care.
  • pro Orientation and admissions staff are helpful, friendly, and well-organized.
  • pro The therapy team provides excellent care and helps residents achieve rehabilitation goals.
  • pro The facility’s grounds and interiors are beautiful, giving a home-like feel.
  • pro The staff are patient, respectful, and treat residents with kindness and dignity.
  • pro The facility is described as outstanding, with mature, experienced staff and exceptional care.

Cons

  • pro The facility is nasty and stinks; it’s not a decent place for a human being.
  • pro The nursing facility’s staff were rude and disrespectful, and the resident was afraid to ask for help.
  • pro This place is absolutely horrible; the staff lie and the overall experience has been awful.
  • pro The facility is a disgrace, with promises about admissions that were not kept and a sense of danger.
  • pro The place is extremely unprofessional and unorganized; the staff are lazy and the care is subpar, with poor communication.
  • pro It’s a terrible, trashy, poorly maintained facility; the staff are rude, incompetent and could not care less about loved ones.
  • pro The facility has been accused of lying to insurers to push out patients early for profit.
  • pro The outside of the building is old and poorly maintained.
  • pro There are reports of neglect, including not bathing patients, leaving bruises or dehydration, and failing to meet basic care needs.
  • pro The reviewer warns: don’t come here and don’t bring your loved ones there.

Review

Accordius Health at Winston-Salem is best suited for families seeking a rehab-forward approach to post-acute care, where skilled therapy and a clean, homelike environment are the primary draws. This community rewards those who value a proactive discharge plan, clear orientation, and staff who genuinely engage with residents’ progress. It works well for seniors who come in focused on rehabilitation goals and appreciate a facility that presents itself as approachable and organized from the first contact. The setting can feel comforting, the interiors are inviting, the therapy gym is a visible centerpiece, and key staff members often convey warmth and competence. The caveat is that success here hinges on stable staffing and consistent day-to-day operations; when those elements falter, the same strengths can give way to the gaps that appear in busy, real-world workflows. In short, Accordius Winston-Salem is a solid match for rehab-driven recovery, provided families are prepared to advocate and monitor closely.

Those who should consider alternatives are families for whom reliability and uninterrupted quality care are nonnegotiable. Several reviews flag serious safety and service concerns that cannot be dismissed, including reports of delayed responses to calls, inconsistent hygiene, and perceptions of disorganization that jeopardize a resident’s comfort and safety. The facility’s best days show a sharp, capable team; but when staffing is thin or leadership is unsettled, the gaps become more pronounced. Prospective families dealing with fragile health, high fall risks, or complicated medical needs should weigh the risk of variability against the potential benefits of therapy strength and atmosphere. If meticulous, transparent communication, predictable routines, and consistently thorough caregiving are essential, that expectation may outpace what the current operation reliably delivers.

On the plus side, the most consistently praised dimensions center on personnel and program design. Residents and families repeatedly commend the clean, well-maintained environment and the approachable, friendly front-desk and admissions teams. The rehabilitation program is repeatedly described as thorough and competent, with therapists who drive toward functional goals and discharge planning that begins early in the stay. Positive orientation experiences and ongoing staff accessibility help families feel informed and connected. In many accounts, the care team’s bedside manner, especially in therapy and day-to-day interactions, renders the facility feel welcoming, motivated, and focused on recovery. These strengths can offset some concerns when the primary objective is to rebound from surgery or illness through aggressive rehab and a structured daily routine.

Yet the scene is far from uniformly rosy. The most troubling themes involve inconsistent care quality and communication, with reports ranging from disorganized logistics around admissions and transfers to outright failures in timely care delivery. Specific allegations include missed or delayed assistance for basic needs, lapses in hygiene and bathing, and in some cases, disturbing claims of unsafe conditions or inadequate monitoring. Several reviews portray staff as kind and empathetic in some shifts, while others describe rude or disengaged conduct, suggesting a swing in experience based on who is on duty. The most serious red flags tie to safety and continuity, bedsores or dehydration concerns, missed medical oversight, and disjunction between families, nursing, and administration, which cannot be dismissed as isolated incidents. These contrasts illustrate a facility that can be excellent in moments and deeply flawed in others.

For families navigating a decision, several practical steps help translate these reviews into a trustworthy choice. Schedule a direct, in-person tour focused on cleanliness, room readiness, and the responsiveness of call bells. Interview the director of nursing and the rehab leadership about staffing mixes by shift, response times, and how discharge planning dovetails with therapy goals. Ask to speak with a few residents and a family member who has recent experience, and observe how staff interact at the bedside and in common areas. Request current quality metrics, incident reports, and a walkthrough of care plans for a typical rehab patient. Request a detailed timeline for transfers and admissions, and verify how personal belongings are safeguarded and tracked. In short, verify communication channels, staffing stability, and concrete protocols for safety and daily care.

The verdict, then, is nuanced but decisive. Accordius Winston-Salem can deliver outstanding rehabilitation outcomes in a well-kept, inviting setting and with a therapy team that knows how to drive progress. That potential is amplified for families who are prepared to stay engaged, ask tough questions, and insist on clear accountability. However, the facility is not without risk: the most consequential trade-off is the variability in everyday care, communication gaps, and safety concerns voiced by multiple families. If a resident requires consistently high-touch care, rapid responsiveness, and unwavering routine, alternatives with steadier leadership and fewer reported lapses should be explored. For those who can navigate the highs and lows with vigilance and a strong advocate at the table, Accordius Winston-Salem remains a viable, even compelling, option for rehab-focused recovery with the right safeguards in place.

Features

Housing

  • 40 resident community capacity 40 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Piedmont Triad International (20 miles away) Piedmont Triad International (20 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Accordius Health at Winston Salem, located in Winston Salem, NC, is a fully furnished assisted living community that offers a comfortable and nurturing environment for seniors. With a range of amenities and care services, residents can enjoy a worry-free lifestyle with their needs met.

The community provides spacious accommodations with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. A dining room offers restaurant-style dining where residents can savor delicious meals prepared by the staff. For those who prefer to cook their own meals, kitchenettes are available in each apartment.

Accordius Health at Winston Salem prioritizes the well-being of its residents with 24-hour supervision and assistance with daily activities. Trained staff are available to assist with bathing, dressing, and transfers as needed. Medication management ensures that individuals receive their medications promptly and accurately. In addition, there is a mental wellness program designed to support the emotional and psychological health of residents.

The community encourages an active lifestyle through resident-run activities and scheduled daily activities. Residents have the opportunity to participate in engaging programs that cater to their interests and hobbies. For those who enjoy outdoor relaxation, there is an outdoor space and garden where individuals can unwind amidst nature.

Accordius Health at Winston Salem is conveniently located near parks, pharmacies, restaurants, and hospitals. This allows easy access to amenities and healthcare services when needed.

Overall, Accordius Health at Winston Salem provides a welcoming environment with a range of amenities and care services tailored to meet the needs of its residents.

Nearby Places of Interest

Restaurants

  • Ryan's Restaurant (2.9 miles)
  • Bobby Boy Bakeshop (3.9 miles)
  • West End Opera House (4.3 miles)
  • Wise Man Brewing (4.6 miles)
  • Mozelle's Fresh Southern Bistro (4.7 miles)
  • Gatsby's Pub (4.9 miles)
  • P.F. Chang's China Bistro (5.1 miles)

Hospitals

  • Wake Forest Univ Bapt Med Center (4.7 miles)
  • WFBH Ardmore Tower (4.9 miles)
  • Bethany Cardiology (20 miles)

Pharmacies

  • CVS Revco D.S. (4.8 miles)
  • Walgreens (4.8 miles)
  • CVS Pharmacy (6.7 miles)
  • Express Scripts Holding Co. (6.9 miles)
  • South Park Family Pharmacy (8.3 miles)
  • Walgreens (8.5 miles)
  • Walgreens (11.3 miles)

Parks

  • Miller Park (5 miles)
  • Salem Lake Trail (7.2 miles)
  • Union Cross Park (11.8 miles)

Cafes

  • Krankies Coffee (5.1 miles)
  • Starbucks (5.1 miles)
  • Starbucks (6.6 miles)
  • Starbucks (6.7 miles)
  • Panera Bread (20.2 miles)
  • Starbucks (23.3 miles)
  • Starbucks (23.3 miles)

Physicians

  • O'connor John J Cpo (5.5 miles)
  • Brookview Hills Internal Medicine (6.7 miles)
  • Urology Partners (6.7 miles)
  • Nephrology Associates (6.7 miles)
  • Cumadin Clinic (6.7 miles)
  • Wake Forest Baptist Health - Internal Medicine - Highland Oaks (6.8 miles)
  • Forsyth Endocrine Consultants (6.8 miles)

Places of Worship

  • St John's Lutheran School (6.1 miles)
  • Immaculate Heart of Mary Catholic Church (17.7 miles)

Theaters

  • AMC Hanes 12 (6.6 miles)
  • Regal Palladium & IMAX (20.6 miles)
  • AMC CLASSIC Greensboro 18 (24.3 miles)

Frequently Asked Questions

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