Salemtowne the Moravian Comm in Winston Salem, NC

1000 Salemtowne Dr, Winston Salem, NC 27106

For more information about senior living options: (844) 490-3973

4.1 from 28 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars
3
1 stars
3

Assisted Living Independent Living Memory Care

Overall Review of Salemtowne the Moravian Comm

Pros

  • pro The Salemtowne staff are hospitable and caring with all residents, making them feel welcome and warm.
  • pro The facility is state-of-the-art and thoughtfully designed, contributing to a comfortable environment.
  • pro There are lots of activities that keep seniors busy and entertained.
  • pro The dining at Salemtowne is terrific, with a rotating menu and plentiful choices.
  • pro The assistance to customize homes and move in is spectacular.
  • pro Salemtowne offers a holistic environment that nurtures body, mind, and spirit.
  • pro The staff and residents create a warm, welcoming community where people feel safe and cared for.
  • pro The landscaping and grounds are well maintained, with a large wooded area enhancing the campus.

Cons

  • pro They endured 48 miserable hours of inadequate care, with no working HVAC, no call button, no meals, an uncomfortable mattress, indifferent caregivers, no shower assistance, and a defensive administration unresponsive to feedback.
  • pro The facility reportedly did not remove a pacemaker when asked, allowing it to shock the patient during the last days of life.
  • pro Nurses allegedly continued giving morphine despite repeated requests not to.
  • pro A dementia patient banging against the walls went unanswered by staff.
  • pro They were billed $360 per day to hold the room after death because it was said to be "holding back another patient."
  • pro There was a lack of staff accountability and resident calendars were not followed.
  • pro CNAs were accused of abusing residents, yelling and cursing, denying showers and meals, and failing to provide basic care.
  • pro Under new leadership, accountability declined and corner-cutting increased, with deteriorating equipment and CNAs leaving for better facilities.

Review

Salemtowne the Moravian Community in Winston-Salem is best suited for seniors who want an active, on-site continuum of care and a socially rich lifestyle staged on a well?kept, wooded campus. The community blends independent living with assisted options and skilled rehab, all within a gated setting that emphasizes safety, landscaping, and routine. For individuals who prize a robust activities calendar, diverse housing choices, on?site therapy, and a sense of "aging in place," Salemtowne can be a practical anchor rather than a transition facility. The appeal is strongest for those who value a full spectrum of services under one roof, with opportunities to stay connected to friends, faith communities, and ongoing enrichment as needs evolve.

Those considering alternatives should note who may struggle here. The strongest caveat is a heightened sensitivity to care reliability and governance. Families seeking near-perfect, always-on supervision or who must see consistent, proactive handling of medical and daily living needs may want to look elsewhere. The community has faced persistent concerns about staff accountability and responsiveness, and several reviews highlight episodes where basic care, communication, and procedural follow?through did not meet expectations. For residents with complex medical needs, dementia?related behaviors, or a history of aggressive care gaps, a smaller, more tightly run setting or one with a documented track record of consistent staffing may be preferable.

On the upside, Salemtowne's rehab and therapy programs emerge as a standout strength when operations run smoothly. Multiple accounts describe state?of?the?art facilities, highly capable therapy teams, and effective coordination with hospital partners. The dining experience is repeatedly cited as a strength, with a rotating menu and additional options that keep meals appealing, while landscaped grounds, security, and a broad menu of activities help sustain social engagement and cognitive stimulation. Residents often praise the welcoming atmosphere from staff, the sense of community among neighbors, and the ability to customize living arrangements to match changing needs, all of which support a genuine sense of belonging.

Yet the most consequential concerns revolve around care consistency and accountability. Several reviews recount serious lapses: inadequate care in acute rehab episodes, nonfunctional call systems, missed meals, and unaddressed comfort needs, coupled with perceptions that administration is slow to listen or make corrections. Allegations - some reported anonymously - paint a picture of under?resourced shifts, citations of mistreatment, and a culture where risk signals and resident safety were not promptly escalated. Billing practices after a resident's death and failures to notify families promptly about safety events further undermine trust. Even when the overall environment features engaged residents and capable clinicians, these recurring governance and safety questions cannot be dismissed.

In balancing the positives and the red flags, the practical takeaway is clear: Salemtowne can deliver a high?quality, engaging, and supportive environment for many seniors, particularly those who value the campus ecosystem and on?site rehabilitation as an integrated part of daily life. For families prioritizing social vitality, accessible amenities, and the reassurance of multiple care levels, the overall package remains compelling. However, the weight of stark care?related concerns - especially around staff accountability, timely communication, and medical oversight - means the facility may not be the best fit for residents at heightened risk of neglect or those with impossible-to-ignore safety anxieties.

The decisive approach is to treat Salemtowne as a choice that requires due diligence. Prospective residents should request candid conversations with the administration, the director of nursing, and the head of the rehab program; insist on current staffing ratios, recent incident reports, and a tour of the specific unit where care will be delivered. Seek references from current residents and family members who recently interfaced with the care teams, and verify state inspection histories and any corrective action plans. If the priority is a vibrant social setting with on?site therapy and aging?in?place potential, Salemtowne warrants serious consideration; if the priority is unassailable consistency in daily care and rapid conflict resolution, alternatives with stronger reputations for reliability merit exploration.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Piedmont Triad International (20 miles away) Piedmont Triad International (20 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Salemtowne in Winston-Salem, NC is a vibrant and welcoming assisted living community that offers both independent living and memory care options. The community provides a warm and caring environment for seniors who may require some assistance with daily activities or have specific memory care needs.

At Salemtowne, residents can enjoy the comfort of their own private living spaces while also having access to a range of amenities and services. The community offers devotional services off-site, providing spiritual support and enrichment for residents. Indoor common areas are available for socializing with neighbors or simply relaxing.

For individuals who require diabetic care, Salemtowne has experienced staff members who can provide the necessary assistance and monitoring. They ensure that residents receive proper medication management and personalized care to maintain their health.

Engaging activities are an important part of life at Salemtowne. Devotional activities offsite are regularly organized, allowing residents to connect with their spirituality and participate in meaningful experiences.

Conveniently located near various establishments, Salemtowne offers easy access to amenities such as cafes, parks, pharmacies, restaurants, and hospitals. This ensures that residents have a range of nearby options for dining out, enjoying nature walks or outings, obtaining medication or other necessities, and accessing medical services if needed.

Overall, Salemtowne in Winston-Salem is devoted to creating an inclusive community where older adults can live comfortably while receiving the assistance they need. With its range of care options and amenities, this assisted living community strives to enhance the well-being and quality of life for all its residents.

Nearby Places of Interest

Restaurants

  • Ryan's Restaurant (2.6 miles)
  • Bobby Boy Bakeshop (3.6 miles)
  • West End Opera House (4 miles)
  • Wise Man Brewing (4.3 miles)
  • Mozelle's Fresh Southern Bistro (4.5 miles)
  • Gatsby's Pub (4.6 miles)
  • P.F. Chang's China Bistro (5 miles)

Hospitals

  • Wake Forest Univ Bapt Med Center (4.5 miles)
  • WFBH Ardmore Tower (4.7 miles)
  • Bethany Cardiology (19.5 miles)

Pharmacies

  • CVS Revco D.S. (4.6 miles)
  • Walgreens (4.6 miles)
  • Express Scripts Holding Co. (6.4 miles)
  • CVS Pharmacy (6.7 miles)
  • South Park Family Pharmacy (8.1 miles)
  • Walgreens (8.1 miles)
  • Walgreens (11.2 miles)

Cafes

  • Krankies Coffee (4.8 miles)
  • Starbucks (5 miles)
  • Starbucks (6.6 miles)
  • Starbucks (6.6 miles)
  • Panera Bread (19.8 miles)
  • Starbucks (22.8 miles)
  • Starbucks (22.8 miles)

Parks

  • Miller Park (4.8 miles)
  • Salem Lake Trail (6.8 miles)
  • Union Cross Park (11.4 miles)

Physicians

  • O'connor John J Cpo (5.3 miles)
  • Urology Partners (6.6 miles)
  • Brookview Hills Internal Medicine (6.6 miles)
  • Nephrology Associates (6.7 miles)
  • Cumadin Clinic (6.7 miles)
  • Wake Forest Baptist Health - Internal Medicine - Highland Oaks (6.7 miles)
  • Center For Clinical Research (6.7 miles)

Places of Worship

  • St John's Lutheran School (6 miles)
  • Immaculate Heart of Mary Catholic Church (17.3 miles)

Theaters

  • AMC Hanes 12 (6.7 miles)
  • Regal Palladium & IMAX (20.1 miles)
  • AMC CLASSIC Greensboro 18 (23.9 miles)

Frequently Asked Questions

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