Accordius Health of Winston Salem
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4911 Brian Center Ln, Winston Salem, NC 27106
For more information about senior living options: (844) 490-3973
The facility is described as nasty and filthy, with rooms left unclean and odors present. The staff are accused of being rude and disrespectful, causing residents to fear asking for help. Admitting and Medicaid processes are described as deceitful, with staff alleged to lie and mislead about bed availability and payments. Residents reportedly experience neglect, including being left in soiled diapers for hours and not being bathed. There are reports of bed sores and infections due to inadequate turning and care. The building is described as outdated and poorly maintained, with disorganization and mismanagement. Communication with families is said to be poor and discharge timing is inconsistent.This community is best suited for families pursuing a short- to medium-term rehabilitation-focused stay in a clean, welcoming, home-like setting, where a strong therapy program and organized admissions process can deliver meaningful progress. When the building is well-staffed and leadership is steady, residents typically experience attentive rehab services, a pleasant atmosphere, and responsive frontline staff. It suits those who value a bright, well-maintained environment and a clear orientation that helps families and new residents feel informed from day one. However, for long-term care or cases requiring consistently flawless daily operations, this facility demands careful scrutiny. Those who prioritize unwavering safety, meticulous daily care, and reliable administration should seriously consider alternatives.
On the upside, reviewers consistently highlight compelling positives. The staff frequently comes across as friendly, patient, and professional, with admissions and front-desk teams that are helpful and welcoming. Orientation experiences are often described as well organized, with nurses and aides who explain what to expect and set a constructive tone for recovery. The therapy department receives frequent praise for its expertise, and several residents report meaningful progress under rehabilitation programs. The building's aesthetics - the d?cor, cleanliness, and welcoming common areas - contribute to a feel of comfort and dignity, which can ease transitions for families and residents alike.
Yet the negative experiences run hard and loud enough to demand serious attention. A substantial number of reviews recount situations that endangered residents' safety and well-being: rooms and common areas described as dirty or inadequately cleaned, inconsistent bathing and hygiene, dehydration, and the presence of bedsores in some long-stay cases. Reports of delayed or missed medication administration, uneven responses to call bells, and gaps in daily monitoring contribute to a perception of unreliable care under pressure. Communication breakdowns emerge repeatedly - admissions staff not returning calls, transportation and discharge timing mishmashed, and families left uncertain about when and how help will arrive. Some accounts describe staff rudeness or disorganization that undermines trust, and a few families allege financial or ethical concerns.
The clash between high-functioning periods and crisis-laden episodes suggests a facility that can shine under stable leadership and adequate staffing, but frays when demand spikes or management turnover occurs. Where leadership, consistent staffing, and robust accountability exist, families note attentive care, responsive problem-solving, and a credible pathway to recovery. When those conditions are not met, the same environment can feel impersonal, chaotic, and unsafe. Observing patterns over time - staffing stability, turnover among administrators, and how quickly problems are escalated - offers clearer predictive value than any single good day.
Families weighing options should demand tangible assurances before committing. Schedule a thorough tour with an emphasis on day-to-day routines: how often aides assist with baths, how often residents are offered meals aligned to dietary needs, and what the medication administration protocol actually looks like in practice. Request recent state inspection results and any incident or complaint histories, and speak with multiple staff members including the director of nursing and therapy supervisor. Probe admission and discharge timelines, access to a dedicated social worker, and the transparency of billing and Medicaid processes. If possible, contact current residents or families to gauge consistency of care and responsiveness during non-crisis moments.
In the final assessment, this Accordius Health location can be a strong choice for rehab-driven care when operations run smoothly, but it carries meaningful risk if staffing, communication, or daily safety oversight falters. For families whose primary goal is robust rehabilitation in a comforting environment, and who can actively monitor care quality and escalation procedures, the facility offers credible advantages. For those who require consistently flawless daily care, rigorous safety oversight, and dependable administrative communication, it is prudent to consider alternatives or secure explicit, written guarantees about staffing levels, care plans, and response times before committing.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Piedmont Triad International (20 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Accordius Health of Winston Salem is a well-established skilled nursing facility located in the vibrant city of Winston Salem, NC. Our dedicated team of caregivers provides exceptional care for those in need of medical assistance and specialized attention.
At Accordius Health, we understand the importance of nourishing the mind, body, and spirit. With off-site devotional services available, residents can find solace and connect with their faith in a peaceful setting. Our indoor common areas provide a welcoming space for socializing and engaging in activities that promote companionship and overall well-being.
The health and well-being of our residents is our top priority. We offer diabetic care services to ensure that individuals with diabetes receive personalized attention to manage their condition effectively. Our experienced staff is trained to provide assistance and support to those who require medication management and monitoring.
Engaging in meaningful activities is an essential part of life at Accordius Health. Residents have access to offsite devotional activities where they can participate in spiritual enrichment beyond our community's bounds.
Located conveniently near parks, pharmacies, restaurants, and hospitals, our community offers easy access to various amenities. Residents can enjoy a breath of fresh air or take leisurely walks through nearby parks. In addition, multiple pharmacies are easily accessible for any prescription needs. With a variety of nearby dining options, residents have the opportunity to explore different culinary experiences whenever they desire. Furthermore, having hospitals close by ensures quick access to comprehensive medical care if ever needed.
Accordius Health of Winston Salem strives to create an inclusive environment where residents feel supported and cared for while maintaining their independence and individuality. With our commitment to quality care and convenient amenities, we invite you or your loved one to join our community at Accordius Health.
This part of Winston Salem, North Carolina is a well-connected and vibrant community with a variety of amenities within close proximity. There are several restaurants offering a range of dining options, from Southern bistro fare to Chinese cuisine. Additionally, there are reputable hospitals and pharmacies nearby, ensuring easy access to healthcare services. For recreation, residents can enjoy parks and cafes for leisurely activities. The area also offers a selection of physicians for medical needs and places of worship for spiritual fulfillment. With theaters for entertainment and convenient shopping options, this neighborhood provides a comfortable and convenient setting for senior living.
Accordius Health of Winston Salem is located at 4911 Brian Center Ln, Winston Salem, NC 27106 in Forsyth County, North Carolina
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