Village Care Of King

Pros

• The staff at Village Care are friendly, attentive, and caring, creating a welcoming environment for residents.
• The admission process is efficient and easier compared to other rehab facilities.
• Patients appreciate the dietary staff's efforts to enhance nutrition and make meals more enjoyable.
• Some nurses and aides demonstrate dedication and compassion in caring for residents.
• Visitors feel comfortable with the level of care provided, noting that many employees are consistently working hard to support patients' needs.
• Family members have found that their loved ones received good care during their stays at Village Care, contributing positively to their rehabilitation experiences.

Cons

• Mr. Beasley was often found dirty, with dried feces and inadequate bathing care provided by the staff.
• The nursing staff showed a lack of accountability for their patients' hygiene and overall comfort, allowing him to live in filth.
• Communication from the facility was poor, leading to confusion and distress for patients like Mr. Beasley.
• The social worker failed to set up home care, showing incompetence in handling discharge planning.
• Residents experienced inadequate therapy services and neglect in meeting basic needs such as toileting plans.
• Staff were rude and unresponsive to family inquiries about patient care, making it difficult to get information or assistance.
• There were concerns about medication management and the overall quality of medical care provided to residents.
• Families reported a negative atmosphere where staff manipulated patients regarding their families' intentions and support.
• Patients often went without necessary medications or treatments due to poor communication and organization within the facility.
• Staffing shortages appeared to compromise the level of care provided, contributing to frequent mistakes in patient treatment.

Review

The reviews for Village Care present a contrasting picture of the facility, highlighting significant issues with patient care while also revealing some positive experiences from others. A recurring theme across several accounts is the alarming neglect experienced by patients, particularly vulnerable individuals like Mr. Beasley, who was admitted for rehabilitation following a broken femur but ultimately had to deal with terminal cancer that spread to his brain. Despite being in a rehabilitation setting, Mr. Beasley suffered from inadequate hygiene and treatment. He frequently appeared unkempt with dried feces on him, which suggested that staff were not fulfilling basic care duties such as changing diapers or ensuring cleanliness. Other patients reported similar experiences where their loved ones received scant therapy sessions and were left sitting in soiled clothing for extended periods.

Moreover, allegations of rudeness among staff members surfaced prominently in these reviews. For instance, it was pointed out that when Mr. Beasley requested medication assistance, he was met with dismissive and rude responses from the nursing staff, leading to feelings of fear and confusion during his time at the facility. This lack of compassion extended beyond individual interactions; there were systemic issues related to accountability within the facility itself. Patients’ needs often went ignored unless family members intervened directly, as demonstrated by another reviewer whose mother did not receive adequate therapy after her hip replacement surgery. The families described ongoing challenges communicating with administrative personnel about their loved ones’ care or even simple procedural elements like bathroom plans.

Communication problems escalated further in accounts concerning serious medical lapses at Village Care. One distressing story involved an elderly woman whose critical medications were not transferred from the hospital upon her admission to the nursing home; this resulted in exacerbated health conditions due to a lack of pain management for neuropathy—a condition characterized by intense discomfort requiring vigilant attention from medical professionals. Calls for help went unanswered or led to frustrating phone tag among voicemails, indicating a severe breakdown in communication and patient oversight at the facility.

On the other hand, there are some voices praising Village Care’s staff for their dedication and friendliness compared to other facilities they had encountered previously. One family expressed gratitude for how attentive caregivers were towards their elderly parents during rehabilitation stays—appreciating how dietary adjustments made mealtimes more enjoyable while acknowledging that nurses worked hard under pressure despite constraints imposed following a management change by Saber Healthcare Group.

However, praise fell short when juxtaposed against complaints about understaffing and mismanagement affecting overall care quality at Village Care. Multiple reviewers noted that nursing ratios appeared inequitable given the number of patients being cared for compared to licensed staff available on duty—particularly during night shifts when purportedly chaotic conditions arose.

This dichotomy presents complications when evaluating Village Care: while some families report satisfactory experiences rooted in caring staff support systems within daily functioning routines there are glaring examples suggesting deeper institutional failings rooted in poor staffing levels undermining consistent quality control over patient welfare standards generally expected in long-term care settings.

In summary, potential clients considering Village Care should approach with caution based upon these testimonials bearing witness not only extraordinary instances showcasing dedicated employees actively trying against overwhelming odds but also chronic patterns illustrating negligence breeding adverse outcomes amongst numerous residents needing compassionate assistance most urgently at vulnerable times in their lives.

Restaurants

• Ryan's Restaurant (11.6 miles)
• Bobby Boy Bakeshop (12.6 miles)
• West End Opera House (13 miles)
• Wise Man Brewing (13.3 miles)
• P.F. Chang's China Bistro (13.4 miles)
• Mozelle's Fresh Southern Bistro (13.5 miles)
• McDonald's (13.6 miles)

Pharmacies

• CVS Revco D.S. (13.3 miles)
• Walgreens (13.4 miles)
• Express Scripts Holding Co. (14.6 miles)
• CVS Pharmacy (14.7 miles)
• South Park Family Pharmacy (16.9 miles)
• Walgreens (17 miles)
• Walgreens (19.7 miles)

Cafes

• Starbucks (13.4 miles)
• Starbucks (13.8 miles)
• Krankies Coffee (13.8 miles)
• Starbucks (14.7 miles)
• Pages Books & Coffee (20.8 miles)
• Crossroad Cafe (22.2 miles)

Hospitals

• Wake Forest Univ Bapt Med Center (13.4 miles)
• WFBH Ardmore Tower (13.5 miles)
• Rogers Plumbing (16.7 miles)
• Surry Community Health Center by Harborview (22.2 miles)

Parks

• Miller Park (13.5 miles)
• Salem Lake Trail (15.6 miles)
• Union Cross Park (20.3 miles)
• Riverside Park (20.7 miles)
• Blue Ridge Parkway (22.6 miles)

Theaters

• AMC Hanes 12 (14 miles)
• Creekside Cinemas (21 miles)

Physicians

• O'connor John J Cpo (14 miles)
• Nephrology Associates (14.8 miles)
• Brookview Hills Internal Medicine (14.8 miles)
• Cumadin Clinic (14.8 miles)
• Wake Forest Baptist Health - Internal Medicine - Highland Oaks (14.9 miles)
• Forsyth Endocrine Consultants (14.9 miles)
• Urology Partners (14.9 miles)

Places of Worship

• St John's Lutheran School (14.5 miles)
• Collinstown Presbyterian Church (19.2 miles)
• Bannertown Baptist Church (19.3 miles)
• Flat Rock Church of God (19.8 miles)
• Slate Mountain (20 miles)
• Sanctuary (20.2 miles)
• Flat Rock Pentecostal Parsonage (20.2 miles)