Northern Surry in Mount Airy, NC
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830 Rockford Street, Mount Airy, NC 27030
For more information about senior living options: (844) 490-3973
In Northern Surry, the costs of room types reflect a notable premium compared to both Surry County and the broader North Carolina averages. For instance, a semi-private room in Northern Surry is priced at $4,580, significantly higher than the county's average of $3,022 and the state average of $3,584. Similarly, residents seeking private accommodations in Northern Surry can expect to pay $5,496, which surpasses the county's rate of $4,189 and the state's average of $4,425. Studio apartments also carry a higher price tag in Northern Surry at $5,954 compared to $3,418 in Surry County and $4,020 statewide. These figures suggest that while Northern Surry may offer unique advantages or amenities that justify its pricing structure, prospective residents should carefully consider their options within the surrounding areas for potentially more affordable alternatives.
| Floor plans | Northern Surry | Surry County | North Carolina |
|---|---|---|---|
| Semi-Private | $4,580 | $3,022 | $3,584 |
| Private | $5,496 | $4,189 | $4,425 |
| Studio | $5,954 | $3,418 | $4,020 |
The hospital is praised as the best around, with great administration and staff. The care from the nurses and doctors is outstanding, and families would definitely return. The staff are professional, helpful, and caring. The waiting room is wonderfully quiet, and there is free coffee. Northern Regional Hospital provides exceptional care close to home. The OB team is absolutely amazing, making patients feel comfortable and well cared for. The ER team and physicians are consistently kind, attentive, and thorough. The hospital staff are friendly across departments, making patients feel safe and valued.
One reviewer alleges the ER charges for services not provided and lies when confronted. A reviewer describes the care as negligence, humiliation, and abuse rather than healthcare. The night doctor Hartzog is described as a major disappointment and unprofessional; not recommended. The ED is said to be less than adequate, more like a school nurse. There are reports of long ER wait times, sometimes hours, with little explanation. Several reviewers describe staff as rude or unprofessional and lacking bedside manner. Billing is described as atrocious, with confusing charges and poor customer service. There are claims of misdiagnosis in children and incorrect antibiotic dosing.Northern Regional Hospital in Mount Airy is best suited for families who want to keep care close to home while still accessing a broad range of services, especially obstetrics, surgical care, and a generally capable emergency department. It is a practical choice for those who value hands-on nurses and physicians who can deliver compassionate, patient-centered care in the moments that matter. The local setting matters: for many, the hospital's geographic convenience and the presence of dedicated maternity, imaging, and surgical teams can translate into smoother, less stressful experiences during delivery, post-partum recovery, or urgent issues that arise at odd hours. That said, this community is not for those who demand unwavering consistency across every shift or a frictionless billing experience.
The strongest, most consistent strengths lie in obstetric and surgical care. Reviewers repeatedly highlight the OB floor as a high point, with new mothers praising the team for attentiveness, information sharing, and genuine warmth. Dr. Gentry is singled out as a standout physician, and many new families speak highly of the nurses who supported them through delivery and recovery. In the surgical realm, the hospital's surgeons - along with a vigilant nursing staff - receive repeated commendations for competence, clear communication, and supportive post-op care. In addition, procedures ranging from knee and other outpatient surgeries to urology, radiology, mammography, and same-day surgery are cited as well-organized, with short pre-op processes and attentive post-anesthesia monitoring. Even the ER can shine when the right clinician is on shift, and patients often note timely, respectful treatment from those teams.
Yet the picture is far from uniform. The most frequent fault lines trace back to inconsistent bedside manners and sporadic quality in the emergency department. A significant number of reviews describe long wait times, overbooked schedules, and care that feels disjointed or rushed. Several patients allege rude or inattentive behavior from staff, lapses in privacy, and missed or delayed follow-up communication after tests. Billing and administrative issues haunts many experiences as well: repeated complaints about inaccurate charges, slow or nonresponses from billing, difficulty accessing patient portals, and statements arriving long after visits. Taken together, these administrative frictions can overshadow otherwise solid clinical care, leaving families frustrated and uncertain about what they will owe or what the next steps are.
The key pros do offset the main cons only to a degree: local access to obstetric and surgical services, supported by a generally capable clinical team, creates real value for families who prefer not to travel far for urgent care or complex procedures. When clinical care is on, patients report swift procedures, thorough explanations, and compassionate bedside manners from the most reliable staff members. However, the variability in shift coverage and the recurring billing problems reduce the overall reliability and predictability of the experience. For families able to navigate the system - by asking for preferred clinicians, documenting conversations, and pursuing clarification on tests and costs - the hospital can still deliver strong outcomes and real peace of mind in urgent situations.
Those who may want alternatives are clear. Families with prior experiences of misdiagnosis, inconsistent triage, or documented problems with billing and patient communication should seriously compare with larger nearby systems. For neuro care, complex pregnancies, or situations requiring rapid, cohesive multi-specialty coordination with predictable follow-through, larger centers such as nearby academic or comprehensive hospitals may provide greater consistency and fewer administrative bottlenecks. If a seamless billing experience and uniformly excellent bedside care across all shifts are non-negotiable, exploring Forsyth, Baptist, or other larger facilities for certain needs is prudent.
In sum, Northern Regional Hospital remains a practical, local option for families prioritizing proximity and robust OB and surgical services, with a track record of caring, capable clinicians in many departments. The decision hinges on tolerance for administrative friction and the willingness to active-manage care - selecting clinicians carefully, chasing test results, and understanding costs upfront. For households comfortable with navigating a mixed but generally solid local system, it can be a dependable choice. For those who require uniformity, transparent billing, and consistently responsive ER service, alternatives within a broader regional network should be seriously weighed.
33 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northern Surry in Mount Airy, NC is a fully furnished assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. With cable or satellite TV, Wi-Fi/high-speed internet, and a small library, there are plenty of options for entertainment and relaxation. The community also provides move-in coordination to ensure a smooth transition for new residents.
For dining options, Northern Surry offers restaurant-style dining with special dietary restrictions taken into consideration. The kitchenette in each unit allows residents the option to prepare their own meals if desired. Housekeeping services are provided to maintain a clean and comfortable living environment.
The care services at Northern Surry include 24-hour supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is provided to help residents stay on track with their prescriptions. A mental wellness program is offered to support the emotional well-being of residents.
In terms of location, Northern Surry is conveniently situated near various amenities. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals in close proximity to the community. Residents have access to resident-run activities as well as scheduled daily activities to keep them engaged and socially active.
Overall, Northern Surry in Mount Airy provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining independence and enjoying a variety of amenities and activities in their surrounding area.
In Northern Surry, the costs of room types reflect a notable premium compared to both Surry County and the broader North Carolina averages. For instance, a semi-private room in Northern Surry is priced at $4,580, significantly higher than the county's average of $3,022 and the state average of $3,584. Similarly, residents seeking private accommodations in Northern Surry can expect to pay $5,496, which surpasses the county's rate of $4,189 and the state's average of $4,425. Studio apartments also carry a higher price tag in Northern Surry at $5,954 compared to $3,418 in Surry County and $4,020 statewide. These figures suggest that while Northern Surry may offer unique advantages or amenities that justify its pricing structure, prospective residents should carefully consider their options within the surrounding areas for potentially more affordable alternatives.
Northern Surry is located at 830 Rockford Street, Mount Airy, NC 27030 in Surry County, North Carolina
Northern Surry on seniors.fyi includes 14 photos including images showing building, interior, healthcare, architecture, lobby, windows, outdoor, exterior, and more.
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Building
Architecture
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Lobby
Clouds
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