Central Continuing Care
Save1287 Newsome Street, Mount Airy, NC 27030
For more information about senior living options: (844) 490-3973
The collection of experiences shared about this care facility paints a picture of sharp contrasts. On one hand, several comments highlight a thriving program of activities, a care team that keeps families involved, and staff who are attentive and responsive to concerns. Some reviewers emphasize that neighbors living there are respectful to one another, and that, despite the occasional slip-up that could happen anywhere, they are overall very pleased with the facility. In these accounts, the environment feels engaging and collaborative, with families feeling kept in the loop and residents benefiting from a well-rounded daily life.
Support for these positive impressions comes from multiple notes about the staff. One reviewer praises the care team for their involvement with relatives, noting that they are quick to reach out on any concerns. The sentiment is that the staff genuinely cares for loved ones and maintains open lines of communication, which helps families feel connected to the care process. The same perspective is echoed in the brief praise about the cleanliness and the general atmosphere, with phrases like "very clean facility" and "great staff" underscoring a sense of competence and warmth. The combination of engaging activities, involved care teams, and respectful resident interactions appears to form the backbone of these favorable impressions.
cleanliness and staff quality also emerge clearly in another concise positive note: the facility is described as very clean, with staff described as great. This reinforces a common thread in the more expansive praise: a well-maintained environment that supports both comfort and dignity for residents. For families, a tidy, well-staffed setting can translate into confidence that basic needs - supervision, assistance with daily tasks, and timely communication - are being addressed consistently. In these accounts, the overall tone is one of reassurance and trust in the day-to-day operations of the facility.
Yet the other side of the spectrum is stark and troubling. One strongly worded review decries the place as "one of the worse holes ever," detailing a cascade of safety and care failures that raise serious concerns. The reviewer describes the first day as chaotic and dangerous: a wheelchair not locked, resulting in a fall that left the elbow swollen for months. They claim that it took photos taken daily for a week to prompt any nurse to inspect the injury, and that urgently needed bathroom assistance was delayed for hours. The account accuses staff of instructing the patient to wet the bed and of relying on adult diapers because staff did not want to take the time to walk residents to the bathroom. Oxygen support is described as mishandled, with the patient being taken to a shower without oxygen attached, which the reviewer notes should never happen. The room is said to have peeling wallpaper and only weekly sweeping, with a disturbing image of a roommate's colostomy bag being changed at dinner time, after which the patient supposedly stopped eating.
The review continues with a litany of neglectful and conflicting practices: infrequent changing of bed linens, sharing a bathroom with men in the neighboring room, and a troubling implication about nighttime safety and privacy. The helper staff are accused of leaving a roommate's dinner unattended and then removing the tray, effectively failing to feed one of the residents. The reviewer claims that these conditions persisted despite complaints to the patient's insurance, culminating in the patient being discharged with an acquired wound, which they describe as a betrayal of trust. The language is unequivocal and emotionally charged, culminating in a stark warning to others: do not place a family member here unless you truly hate them.
In a brief, concluding note, another reviewer offers a more mixed touch, stating "Nice caring nurses, feel's like home." This line, though short and less detailed, hints that not all experiences are uniformly negative and that some visitors do encounter genuine warmth and comfort from the nursing staff. Together with the more negative testimony, it underscores the variability that can exist within a single facility - where some shifts and some staff interactions feel nurturing, while others expose serious lapses in safety and care.
Overall, the accounts reveal a facility capable of providing engaging activities, strong family involvement, and clean, well-staffed environments that can feel like home to some residents and families. At the same time, they present a chilling counter-narrative of safety lapses, neglectful practices, and significant concerns about how critical needs - mobility assistance, bathroom access, oxygen management, infection control, and privacy - are managed in other situations. For anyone evaluating care options, these reviews suggest a need for careful, in-depth inspection: verify safety protocols, observe how staff respond to emergencies, assess oxygen and mobility procedures, and seek current, corroborated feedback about cleanliness, room assignments, and the handling of medical equipment and routine care. The facility appears to contain both commendable strengths and troubling weaknesses, and prospective families would be wise to examine both sides closely before making a decision.
Central Continuing Care in Mount Airy, NC is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents. The community provides a comfortable and home-like environment where seniors can enjoy their retirement years while receiving the assistance they need.
Residents at Central Continuing Care can take advantage of various amenities designed to enhance their daily lives. The beauty salon allows them to indulge in self-care and grooming, while the gaming room and small library offer opportunities for entertainment and relaxation. The fitness room and wellness center promote physical health, enabling residents to stay active and maintain their well-being.
The community also provides excellent dining options with restaurant-style dining. Special dietary restrictions are taken into consideration to ensure each resident's individual needs are met. In addition, there is a kitchenette available for those who prefer to prepare their own meals.
Care services provided by Central Continuing Care include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents take their prescribed medications as directed. A mental wellness program is in place to support emotional well-being.
Transportation arrangements are made for non-medical needs as well as doctors' appointments, making it convenient for residents to access various services outside the community. Move-in coordination is provided to ease the transition process.
Central Continuing Care is conveniently located near several amenities and facilities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and can partake in recreational activities or explore the surrounding area.
With its wide range of amenities, care services, nearby conveniences, and engaging activities for residents to enjoy, Central Continuing Care offers an inclusive and supportive assisted living community where seniors can thrive in their retirement years.
Central Continuing Care is located at 1287 Newsome Street, Mount Airy, NC 27030 in Surry County, North Carolina
Central Continuing Care on seniors.fyi includes 13 photos including images showing outdoor, interior, dining, decor, garden, landscaping, building, trees, and more.
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