Northern Surry Skilled Nursing is a nursing home community in Mount Airy, NC.
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Northern Surry Skilled Nursing in Mount Airy, NC
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830 Rockford St, Mount Airy, NC 27030
To contact a resident: (336) 719-7000
For more information about senior living options: (866) 208-4318
Billing issues come up enough to worry many families before they even leave.
Some reviewers describe surprise charges, delayed billing updates, or repeated calls they struggled to reach. A few also mention needing to pay on time and then being asked for more later. There are also reports of payment being taken multiple times, which adds to the concern.
Long emergency-room waits show up repeatedly across reviews.
Several reviewers report waiting hours to be seen or waiting without clear communication. Some describe being held in the ER for extended stretches even when symptoms felt serious, including instances where they ultimately left for care elsewhere. Others mention that triage or capacity affects how quickly people are brought back.
A handful of reviews describe care that felt inaccurate or unsafe.
Some reviewers report missing diagnoses or receiving the wrong approach for their symptoms, including cases involving children. A few also describe not feeling taken seriously, or that medical conclusions did not match what was later found or what patients expected. While many reviews are positive about care, these negative stories are specific enough to stand out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing FacilityThis part of Mount Airy, North Carolina, offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Wendy's, East Coast Wings + Grill, and Coppola's Pizzeria & Italian Restaurant, residents have plenty of dining options to choose from. Places of worship like Sanctuary, Woodland Baptist Church, and First Presbyterian Church provide spiritual support and community engagement opportunities. The area also boasts convenient access to pharmacies including Health Mart Pharmacy and Medicine Shoppe for medication needs. For recreation, Riverside Park and the Blue Ridge Parkway offer scenic outdoor spaces for leisurely walks or picnics. In terms of healthcare services, there are reputable physicians at Primary Care Of Mt Airy and Northern Pediatrics, as well as nearby hospitals like Surry Community Health Center by Harborview. Overall, this neighborhood provides a comfortable and convenient environment for senior living in Mount Airy.
Northern Surry Skilled Nursing is located at 830 Rockford St, Mount Airy, NC 27030 in Surry County, North Carolina
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