Franklin Oaks Nursing And Rehabilitation Center
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1704 Nc Highway 39 N, Louisburg, NC 27549
For more information about senior living options: (844) 490-3973
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The nurses, aides and therapists were responsive to his needs and checked on him often. There is a doctor or PA on site multiple days a week and they are on call at night and weekends. The food was pretty good and there are daily activities for residents. The staff are awesome, communicate well, and are loving, caring and friendly. The administrator responds quickly to questions or concerns. The facility is clean and housekeeping does an amazing job. Families have felt pleased with the care their loved ones received.
The staff is negligent and leaves patients unattended for hours. A resident who cannot walk was left in soaked undergarments for hours. A resident was found naked and cold in bed with no way to cover or dress herself. Residents have been left in their own feces for extended periods. Family members have found residents with multiple bed sores due to neglect. Doctors visit only once a week and do not contact families despite requests. The facility is understaffed, leading to inadequate rehab and unsafe transfers. The food is horrible and there is no evidence of an individualized dietary plan. Housekeeping quality has declined and cleanliness is not maintained. No chair is provided for visitors to sit during visits.Franklin Oaks Nursing Home & Rehab Center draws a wide range of experiences from the families and residents who pass through its doors. On one end of the spectrum, some families describe compassionate, responsive staff and solid rehab services that helped their loved ones feel supported and cared for. On the other end, a number of reviewers report serious safety and quality concerns, including inadequate staffing, neglectful treatment, and unhygienic conditions. Taken together, the feedback paints a facility that can feel like two different places depending on who you are and when you visit.
Several accounts focus on alarming lapses in basic care and safety. Families report patients being left unattended for long periods, sometimes in soiled conditions or without access to necessary assistance. There are repeated claims that residents could not walk or stand safely yet were pressured to transfer or attempt mobility, with staff citing being understaffed as the reason for reduced help. Stories describe patients falling, or being found in distress or discomfort, with families needing to intervene repeatedly to advocate for their loved ones. The sense from these reviews is that when staffing is thin, the consequences can be severe, including untreated incontinence, bedsores, and exposure to cold or unsanitary conditions.
Communication and responsiveness are another frequent battleground. Some reviewers say doctors visit sporadically - phrases like "pulled from a bucket of doctors' visits" and "the doctor visits once a week" surface in the comments - leaving families feeling out of the loop and unsure about medical decisions. There are mentions of families waiting for answers or for on-site medical staff to address urgent concerns, sometimes with little to no proactive outreach. In one recurring refrain, the administration offers apologies after incidents, but families feel the assurances do not translate into consistent improvement or timely action.
The care environment itself is described as inconsistent in quality. On the negative side, reviewers recount shared rooms arranged without patient or family input, with some residents experiencing a lack of privacy and dignity. Food is criticized in several reviews as processed or unappealing, and one reviewer notes a perception that individualized dietary plans may not be implemented, particularly for residents with special dietary needs. Water availability at night and routine nursing rounds are cited as issues in some reports, contributing to the sense that ongoing monitoring and comfort care can be uneven.
Yet the picture is not uniformly bleak. There are consistently positive voices that highlight dedicated staff, especially nurses and aides who show genuine warmth, patience, and engagement with residents. Several reviewers mention compassionate individuals who go above and beyond, with a few names surfacing as beacons of care and reliability. Families recount moments when therapists, nurses, and administrative staff were responsive, communicative, and helpful in coordinating care plans. Some residents are described as being well cared for, content, and at peace, with therapy teams that work hard to meet rehabilitation goals and maintain a hopeful mindset for recovery or comfort.
Cleanliness and upkeep emerge as mixed too. A portion of the comments praise housekeeping for maintaining a tidy, clean environment and note that the facility is not fancy but is clean and smells acceptable. Others report a decline in housekeeping performance and maintenance, contrasting memories of a former staff member who seemed to genuinely care with days when cleanliness and attentiveness felt lacking. This inconsistency contributes to an overall impression of a building that can be well-kept at times but occasionally falls short of expectations.
The facility's infrastructure and remodeling hopes also color the discussions. Some reviewers acknowledge that the building is aging and in need of updates, but they also point to positive aspects such as on-site therapy teams, daily activities for residents, and a willingness from administrators to engage with families. A few reviewers commend the overall environment as a place where residents receive attention and where staff, when available, demonstrate memorable kindness. Others caution that remodeling plans do not immediately address urgent safety and care gaps, leaving families torn between appreciating what is there and wanting more reliable, consistent improvements.
For families facing a decision, the overarching message is nuanced: Franklin Oaks can be a workable option for residents who can manage with minimal assistance and where staffing levels are sufficient to meet daily needs. In situations where a loved one has significant mobility limitations, cognitive or medical complexity, or requires consistent, attentive monitoring, several reviews advise looking for a place with stronger staffing coverage, clearer medical oversight, and more proactive care. Some families emphasize the importance of visiting, asking pointed questions about doctor availability, mobility assistance, medication management, and daily routines, and serving as an advocate to ensure the care plan aligns with the resident's specific needs.
In summary, Franklin Oaks shows a spectrum of care experiences. For some, the facility delivers compassionate interactions, meaningful rehab progress, and a supportive environment that feels like a true community for loved ones. For others, persistent concerns about understaffing, neglect, and inconsistent quality of care raise serious questions about safety and dignity. Prospective families should carefully weigh these varied experiences, visit personally, request detailed care plans, inquire about doctor visit frequency and staff-to-patient ratios, and assess whether the day-to-day realities align with their loved one's needs and expectations.
166 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Franklin Oaks Nursing And Rehabilitation Center is an exceptional assisted living community located in Louisburg, NC. Our facility offers a wide range of amenities and care services to ensure the comfort, convenience, and well-being of our residents.
Our amenities include a beauty salon for all your grooming needs, cable or satellite TV for your entertainment, community operated transportation to help you move around easily, a computer center for staying connected with loved ones, a dining room where delicious and nutritious meals are served restaurant-style, a fitness room to promote physical health and wellness, fully furnished rooms for your convenience, a gaming room for recreational activities, a beautiful garden to enjoy nature's serenity, housekeeping services to keep your living space tidy and clean, kitchenettes in each room to prepare small meals or snacks as per your liking, outdoor spaces to enjoy fresh air and sunshine, private bathrooms for privacy and comfort, telephone access for communication needs, non-medical transportation arrangements to meet your travel requirements including doctors' appointments, a wellness center offering various health programs and high-speed internet access through Wi-Fi.
In terms of care services, we provide 24-hour call system ensuring assistance is available whenever needed. Our professional staff provides round-the-clock supervision to ensure the safety of our residents. We offer assistance with activities of daily living such as bathing and dressing. Our team specializes in providing diabetes diets and meal preparation according to special dietary restrictions if required. Medication management is also provided to ensure proper administration of medications. We prioritize mental wellness by offering dedicated programs catering to the emotional well-being of our residents. Additionally, we assist with transfers when mobility is a concern and make transportation arrangements as needed.
At Franklin Oaks Nursing And Rehabilitation Center, we believe in keeping our residents engaged and active. Therefore, we offer various activities such as fitness programs tailored to individual needs. Planned day trips provide opportunities for exploration and fun experiences outside the community. Resident-run activities encourage social interaction among peers. We also have a schedule of daily activities to keep our residents entertained and stimulated.
Overall, our assisted living community provides a comfortable, caring, and engaging environment for seniors to enjoy their retirement years with peace of mind knowing that their needs are well taken care of.
Franklin Oaks Nursing And Rehabilitation Center is located at 1704 Nc Highway 39 N, Louisburg, NC 27549 in Franklin County, North Carolina
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Outdoors
Outdoor
