306 Lumpkin Boulevard, Louisburg, NC 27549
For more information about senior living options: (844) 490-3973
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Awesome staff who communicate well. Loving, caring and friendly people work here. The nurses, aides and therapists were responsive to patients' needs and checked on them often. There is a doctor or PA on site multiple days a week and they are on call at night and weekends. Food was pretty good and there are daily activities for residents. The place is not fancy or updated but is clean and has no odors. Sharon was the best housekeeper. The facility is great, clean, and housekeeping does an amazing job; the staff are always friendly and helpful.
The staff is negligent and does not care for their patients, leaving them unattended for hours. A resident who could not walk was left in soaked undergarments for hours, with two diapers soaked through. The resident was found naked, cold, with no way to cover or dress themselves. They were left in their bed in their own feces all over, discovered by visiting family. The facility is severely understaffed, leading to inadequate rehab and unsafe transfers. The food is horrible and processed, with no evidence of a proper dietary plan. No walker or wheelchair was provided; no water was left in the room at night and rounds were not performed.Franklin Oaks Nursing Home & Rehab Center is a place that inspires a wide range of experiences, from deeply troubling accounts of neglect to heartfelt praise for individuals who clearly connected with their loved ones. The most intense impressions come from those who allege acute safety failures and distressing lapses in basic care, painting a grim picture of a facility where some residents are left unattended, uncomfortable, or unable to participate in even the most routine activities of daily living. One reviewer arrived at the facility with a family emergency in hand and describes a scene that felt almost chaotic: a patient who could not walk without support, no walker or wheelchair provided, and a request for immediate family intervention to save a life. The reviewer recalls being placed in a shared room without consultation, and the roommate allegedly left in her own waste for hours. The message is stark: for some, Franklin Oaks represents risk rather than recovery, and the sentiment "don't send your family here" is stated with urgency and emotion.
Beyond these urgent safety concerns, other accounts emphasize a pattern of neglect and neglectful oversight. Several reviewers recount patients left unattended for long stretches, with graphic reminders of incontinence and bed sores, naked or cold, and found in distressing states upon visits. One family member notes a persistent cycle of problems - patients not being helped in a timely manner, never having water left in the room at night, and transfers being denied or inadequately supported because staff claim they are too busy. In the strongest terms, a number of reflectors urge potential families to steer clear, portraying the facility as a place where people come to deteriorate rather than recover, and where concerns are met with scripted apologies rather than concrete, lasting improvements.
The staff's approach to care and communication is repeatedly called into question. Several reviews specifically call out negligent behavior and a perceived lack of genuine concern from caregivers, with numerous anecdotes about bed transfer attempts that leave a patient hanging off the edge, or about patients being left in their own waste. The sentiment that "the director of nurses" and other administrators offer nothing more than apologies - only to see the same problems recur - recurs in multiple accounts. Yet the same thread of criticism also carries a note of frustration at inconsistent behavior: some days and some shifts are described as poorly staffed and poorly supervised, while other times the same families report responsive nurses, therapists, and administrators who do listen and take action.
Interwoven with the negative experiences are instances where the staff's care, kindness, and professionalism do shine through. Several reviewers express gratitude for individual caregivers who demonstrated genuine compassion and reliability. Some families describe nurses, aides, and therapists who are attentive, patient, and responsive to questions, with administrators who respond promptly to concerns. There are also notes of gratitude from residents who found peace and happiness in the company of caring staff, and from families who observed noticeable improvements in mood and well-being when their loved ones received consistent, compassionate care. In a few cases, staff members are singled out for their dedication, with families repeatedly praising particular people or teams for their patience, empathy, and effectiveness in therapy, daily activities, and overall support.
The daily realities of food, nutrition, and dining experiences also emerge as a point of contention. Some reviewers describe the food as processed and lacking in personalization, with a desire for customized dietary plans that address specific medical or nutritional needs. Others report that, despite the challenges of institutional food, there are opportunities to bring in outside meals or to find a level of satisfaction with what is offered, suggesting that nutrition and meal quality can vary quite a bit from patient to patient. The debates around food intersect with broader concerns about overall care quality and the extent to which staff can or cannot implement individualized plans when resources and staffing are stretched.
The physical environment and routines at Franklin Oaks also receive mixed judgments. A number of accounts acknowledge a facility that is not modern or pristine, with some families noting remodeling plans or ongoing deterioration in shared spaces. Yet other reviewers describe clean facilities, a lack of odors, and housekeeping staff who perform their duties with care and consistency, highlighting that the environment can be a positive factor when well maintained. The availability of water, the presence of chairs for visitors, and the consistency of daily schedules - such as therapy and activities - emerge as additional layers to the overall impression, with some families feeling that these elements are sufficient, while others feel they fall short of what one would expect from a reputable long-term care or rehab setting.
Taken together, the collection of experiences at Franklin Oaks paints a picture of a facility that elicits strong and divergent responses. For some families, the center proves to be a place of genuine healing, where dedicated professionals deliver meaningful rehabilitation, daily activities, and steady progress. For others, it becomes a cautionary tale of under-staffing, responsiveness gaps, and basic comforts and safety being compromised. The recurring themes emphasize the importance of careful, on-site evaluation: observing staffing levels, monitoring for timely assistance with transfers and bathroom needs, ensuring access to appropriate mobility aids, and confirming the existence (and enforcement) of tailored nutrition and care plans. In sum, Franklin Oaks appears to be a place of potential care and connection, but the reliability and quality of that care seem to hinge on the day-to-day realities of staffing, supervision, and consistency across shifts, leaving prospective families advised to conduct thorough visits, ask pointed questions, and weigh the breadth of experiences reported by others before making a placement decision.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pioneer Healthcare 1 is an assisted living community located in Louisburg, NC. Our well-maintained and comfortable Board and Care Home provides a warm and welcoming environment for seniors seeking assistance with their daily activities.
Our community offers a variety of amenities to enhance the quality of life for our residents. We have a spacious dining room where nutritious meals are served. The entire facility is fully furnished, providing a cozy ambiance for our residents. We also have a beautiful garden where residents can enjoy the outdoors and relax.
At Pioneer Healthcare 1, we understand the importance of maintaining a clean and organized living space. Our dedicated housekeeping services ensure that our residents always have a tidy and pleasant environment.
Moving can be stressful, especially for seniors. Our move-in coordination service aims to make the transition as smooth as possible for our new residents. We assist with all aspects of the move, including logistics and paperwork.
We understand that staying connected with loved ones is crucial for emotional well-being. Therefore, we provide telephone services as well as Wi-Fi/high-speed internet access throughout our community.
Our caring staff is committed to providing personalized care to each resident. We offer assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the appropriate medical attention they need.
Residents with diabetes or special dietary restrictions can rely on us to provide diabetes diets and accommodate their specific dietary needs. Meal preparation and service are provided to ensure that our residents receive balanced meals that meet their nutritional requirements.
Medication management is another important aspect of our care services. Our trained staff ensures that medications are taken on time and in the correct dosage, providing peace of mind to both residents and their families.
Transportation can often be challenging for seniors who require medical appointments or other errands. At Pioneer Healthcare 1, we arrange transportation services for medical appointments and provide transportation options when needed.
In addition to our comprehensive care services and amenities, we also offer scheduled daily activities to keep our residents engaged and entertained. These activities promote socialization and provide opportunities for continued learning and personal growth.
Pioneer Healthcare 1 is a trusted assisted living community that strives to provide a safe, comfortable, and supportive environment for seniors in Louisburg, NC.
Pioneer Healthcare 1 is located at 306 Lumpkin Boulevard, Louisburg, NC 27549 in Franklin County, North Carolina
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
