205 Bunn Road, Louisburg, NC 27549
For more information about senior living options: (844) 490-3973
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They found their stay to be a lot better than the hospital, with a great staff and an excellent roommate. Stacy at the nurses desk provided tremendous help, showing patience and compassion. The facility is nice and clean, with an awesome physical therapy staff that works well with residents. The housekeepers keep the facility very nice and clean. There are awesome CNAs who deserve to be paid what they're worth.
The place is horrible. They don't care about the people there; all they care about is money. They promised to do these things but didn't do any of them. A patient could be lying dead on the floor and the staff wouldn't know. The staff is inconsiderate. They refused to help her mom get to the dining room for meals, even when she asked for help. Her room was changed several times and pictures were torn off walls and thrown in boxes. They wouldn't help find things afterwards. Wake Med is a lousy hospital. The staff didn't wake her when asked, leaving her sleeping. There is a lack of communication from the RCC. Pay is very low; some employees have worked there for years and still earn only $9/hour. There is very high turnover.The experiences shared about this facility paint a picture with both bright spots and troubling shadows. On the brighter side, one resident recounts a stay that felt markedly better than a hospital stay, thanks in large part to the staff and the rehab program. They highlight a positive, supportive environment, noting a roommate connection that added to the overall experience. In particular, Stacy at the nurses' desk is described as patient and compassionate, going out of her way to help four sisters communicate with a patient who couldn't answer the phone. That moment stands out as emblematic of small acts of care that can make a big difference in a rehab setting.
But the other reviews pull in a starkly different direction, emphasizing safety concerns, perceived indifference, and a troubling sense that money drives priorities rather than people. One reviewer paints a damning portrait of neglect, suggesting the facility's leaders care more about finances than the welfare of residents. They describe a scene where a patient could be laying on the floor unseen, with staff only aware when police brought the person back several times. The tone is urgent and alarmed, underscoring fears about how well the place protects and monitors those in its care.
Family members who spoke about their loved ones in the weeks and months leading up to and after their passes relay a deeper pattern of frustration and heartbreak. A mother who spent a couple of months there before she died is described as experiencing consistent inconsideration from staff. She reportedly was left without help getting to meals, had her room changed repeatedly, and faced the demolition of personal items like pictures on the wall. The family member recounts finding it painful to please requests for assistance, with calls that left her crying about the care her mom received. Long-distance family members tried to advocate, only to contend with what they saw as rude behavior from med techs and insufficient action from the hospital flow, including wake calls that never truly woke the patient. The dissatisfaction culminates in a sense that more attentive, timely care could have extended her mother's time with the family, particularly around meals and daily routines.
Despite these heavy notes, there is also sincere appreciation for the facility's physical environment and some of its teams. The same set of experiences acknowledges the facility's cleanliness and commendable housekeeping, which helps create a pleasant atmosphere. The physical therapy team is singled out as outstanding, actively engaging residents and providing meaningful rehabilitation. The overall facility is described as clean and well-kept, which, for many families, is a crucial baseline expectation when considering long-term care or rehab.
Yet, even as care and therapy receive praise, the operational realities are harshly criticized. Several shifts are described as understaffed, leaving staff stretched thin and families frustrated by inconsistent coverage and delayed responses. A recurring complaint centers on communication gaps, especially from the Resident Care Center (RCC), which some families say fails to keep them informed or align with promised services. The pay scale emerges as a particularly painful issue: longtime employees reportedly earning as little as nine dollars an hour after many years with the company, fueling a high turnover rate. The sentiment is that the CNA staff - those who do the daily, intimate work - are capable and dedicated, deserving of fair compensation and better recognition.
Taken together, the reviews sketch a facility that possesses meaningful strengths in therapy quality, cleanliness, and dedicated caregiving on many days, but is hamstrung by systemic issues. Staffing shortages, uneven communication, and low wages appear to undermine consistency and safety, leading some families to question whether the organization values its residents as much as its bottom line. The contrast between the compassionate moments - like Stacy's patient-centered help - and the more troubling accounts of missed meals, unattended mornings, and rooms being changed without care for belongings highlights a complex reality: there are elements of excellent care coexisting with significant administrative and operational challenges.
For readers weighing this facility, the takeaway is nuanced. If access to robust physical therapy, a clean environment, and occasional staff kindness are decisive factors, the place can be very rewarding. However, for those prioritizing reliable, attentive daily care, proactive communication, and competitive compensation that supports stable staffing, there are clear concerns that warrant close attention. Addressing gaps in staffing, enhancing communication with families, and ensuring accountability for promised services could transform these mixed experiences into a consistently positive picture.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pinewood Manor Assisted Living in Louisburg, NC is a warm and inviting community that provides a comfortable and supportive environment for seniors. With a range of amenities and care services, our residents can enjoy their retirement years with peace of mind.
Our spacious dining room offers delicious meals prepared by our skilled chefs. Residents can savor their meals in a welcoming atmosphere while socializing with fellow residents. The entire community is fully furnished, ensuring that each resident's living space feels like home from day one.
For those who appreciate the outdoors, Pinewood Manor features a beautiful garden where residents can take leisurely walks or simply relax amidst nature. Our outdoor space provides a serene environment to unwind and enjoy the fresh air.
Housekeeping services are available to ensure that each resident's living space remains tidy and comfortable at all times. We understand the challenges of moving to a new place, which is why we offer move-in coordination services to make the transition as smooth as possible for our residents.
At Pinewood Manor, we understand the importance of staying connected in today's digital world. That is why we provide Wi-Fi/high-speed internet access for our residents, allowing them to easily communicate with loved ones and access online resources.
Our dedicated staff assists with activities of daily living, such as bathing, dressing, and transfers, providing personalized care tailored to each resident's needs. We also coordinate with healthcare providers to ensure seamless communication and continuity of care. For those with specific dietary requirements like diabetes or special dietary restrictions, our team ensures that they receive appropriate meal plans.
Transportation arrangement for medical appointments is available for convenience and peace of mind. Whether it's regular check-ups or specialist visits, our residents can count on us to arrange transportation to doctors' appointments.
To keep residents engaged and entertained, we offer scheduled daily activities designed to cater to various interests and preferences. From fitness classes to arts and crafts sessions, there is something for everyone at Pinewood Manor.
In summary, Pinewood Manor Assisted Living in Louisburg, NC is a vibrant community that provides comfortable living spaces and an array of amenities. With our attentive care services and engaging activities, residents can enjoy their retirement years in a supportive and welcoming environment.
Pinewood Manor Assisted Living is located at 205 Bunn Road, Louisburg, NC 27549 in Franklin County, North Carolina
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