Essex Manor Assisted Living Facility

844 Highway 39 S., Louisburg, NC 27549

For more information about senior living options: (844) 490-3973

2.8 from 9 reviews
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    Overall Review of Essex Manor Assisted Living Facility

    Pros

    • pro The reviewer enjoyed their stay, noting it was a lot better than the hospital, with a great staff and an excellent roommate.
    • pro Stacy at the nurses desk helped patients tremendously, showing patience and compassion.
    • pro The facility is nice and clean.
    • pro The physical therapy staff is awesome.
    • pro Great housekeepers keep the facility very nice and clean.
    • pro There are awesome CNAs who deserve to be paid what they are worth.

    Cons

    • pro The facility is described as horrible and shows that staff care more about money than people.
    • pro Staff promised to do several things but did none of them.
    • pro They would not notice if a patient wandered off, and police had to notify them multiple times.
    • pro The staff is inconsiderate and rude.
    • pro They refused to help the patient get to the dining room for meals even when asked.
    • pro Rooms were changed several times, and pictures were torn from walls and discarded.
    • pro They wouldn't help locate belongings after moves.
    • pro Med techs were described as rude, and communication was poor.
    • pro WakeMed was labeled a lousy hospital.
    • pro Patients were left in a deteriorating state due to high CO2 and ammonia levels, indicating inadequate monitoring.
    • pro Staff did not wake the patient as requested, leading to missed meals.
    • pro Several shifts were understaffed, contributing to poor care.
    • pro There was a lack of communication from the RCC.
    • pro Pay was very low for long-tenured employees (around $9/hour), contributing to high turnover.

    Review

    This facility sits at a crossroads of experiences, delivering moments of genuine care alongside troubling signs of strain that color every review. For some residents, the stay has been a welcome improvement over hospitalization, punctuated by attentive staff, effective rehabilitation services, and a sense of safety within a clean and orderly environment. A number of guests speak warmly of their early encounters: a patient who benefited from physical rehab, a roommate who became a positive companion, and a nurse's desk staff member who extended patience and compassion. In particular, one caregiver, Stacy at the nurses' desk, is repeatedly credited with going above and beyond - calmly guiding and supporting four sisters as they connected with a patient who couldn't speak for himself. The tone of these accounts is confident in at least some members of the team and in the foundational daily operations that help a resident feel secure and dignified.

    Yet the same facility is described in other voices as a place where money and process trump patient needs, where critical concerns about safety and follow-through persist. A recurring indictment across reviews is that promises made to families and patients go unfulfilled. One family laments that the promises about what would be done were never realized, and they fear that a patient could be in danger of being left unsupported, with the distressing implication that staff might not realize an elderly person has wandered away unless law enforcement intervenes. This stark contrast to the praise for individual staff members highlights a fundamental tension: the difference between frontline compassion and the systemic constraints that hinder consistent, thorough care.

    Another narrative centers on a mother who spent months at the facility before passing away. The account is painful and detailed, painting a picture of inconsistent attentiveness and insufficient support. The staff is described as inconsiderate, with specific instances of being refused help to reach the dining room, repeated room changes that coincided with the removal of personal photos, and a broader sense that belongings and needs were not adequately attended to afterward. Family members describe crying-filled conversations with staff, long-distance frustration, and a sense that crucial tasks - like wake-ups and meal time assistance - were not carried out when needed. The story culminates with a hospice transition and a belief that more attentive care might have extended the patient's time, underscoring how a facility's perceived attentiveness can directly impact loved ones during a difficult period.

    Interwoven with these deeply personal stories is recognition of positive, practical strengths. The facility's cleanliness and upkeep are noted as a solid foundation, and the physical therapy team is repeatedly praised for their effectiveness and engagement with residents. Housekeepers are described as doing an excellent job maintaining a tidy, pleasant environment, which matters greatly to patient comfort and morale. These elements create a sense that the building itself supports healing and daily living when staff are present and engaged. The presence of capable CNAs is also highlighted, with many reviewers expressing that these workers deserve higher pay and greater appreciation for their dedication and hard work, especially given the high turnover and the stress of understaffed shifts.

    Where these narratives converge most clearly is on the topic of staffing and communication. Several reviewers point to chronic under-staffing as a limiting factor that colors every other aspect of care. The implication is that when shifts go understaffed, even well-intentioned care becomes a casualty of volume and pace. Communication gaps are another common thread: a sense that the Resident Care Coordinator (RCC) is not consistently keeping families informed, coordinated, or aligned on care plans. In such an environment, even the most diligent staff can struggle to translate good intentions into reliable, everyday outcomes, leaving families feeling left out, frustrated, or uncertain about what is happening behind the scenes.

    The overall portrait that emerges is a facility with real potential and real flaws. On the one hand, there are shining moments of individual compassion and professional competence - the kind of care that can change a day for a patient and bring relief to worried families. On the other hand, systemic pressures - understaffing, limited pay, high turnover, and uneven communication - threaten to undermine those bright spots and create a climate where critical duties can fall through the cracks. The reviews suggest that the most meaningful improvements would come from investing in staffing stability, ensuring consistent and clear communication with families, and recognizing the invaluable contributions of frontline workers who sustain resident well-being.

    In sum, the place feels like a well-intentioned community with pockets of excellence and pockets of danger. Residents and families who encounter the facility during its best moments describe warmth, competence, and a clean, supportive environment. Those whose experiences skew toward the negative point to disheartening lapses in basic care, missed promises, and a sense that fee structures and staffing constraints overshadow patient welfare. The truth likely lies somewhere in between: a facility capable of genuine care and significant positive impact, yet one that needs structural changes - especially around staffing, pay, and communication - to consistently translate good intentions into reliable, high-quality care for every resident.

    Features

    Housing

    • 56 resident community capacity 56 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Essex Manor Assisted Living Facility in Louisburg, NC is a wonderful community that offers top-notch care and amenities for seniors in need of assistance. With various types of care available, including respite care, Essex Manor is dedicated to meeting the unique needs and preferences of each resident.

    The facility boasts an array of amenities designed to enhance the residents' quality of life. From a beauty salon where they can enjoy pampering services to a fully furnished living space with cable or satellite TV for entertainment, every aspect has been thoughtfully considered. Community-operated transportation ensures that residents can easily access off-site appointments or events, while the computer center allows them to stay connected with their loved ones. The dining room serves restaurant-style meals prepared by skilled chefs who cater to special dietary restrictions. Additional amenities include a fitness room for staying active and healthy, a gaming room for recreation, and a small library for quiet reading time.

    Essex Manor provides exceptional care services around-the-clock. A 24-hour call system guarantees that assistance is readily available whenever needed, while 24-hour supervision promotes security and peace of mind. Trained staff members are always on hand to provide assistance with activities of daily living such as bathing, dressing, and transfers. The facility also offers medication management and follows diabetes diets as required. A mental wellness program is in place to prioritize emotional well-being.

    Residents at Essex Manor have plenty of opportunities for engagement and socialization through the wide range of activities offered. Concierge services ensure that their needs are attended to promptly, while fitness programs encourage physical activity suited to each individual's abilities. Planned day trips allow residents to explore their surroundings and create new experiences together. Resident-run activities foster a sense of community and involvement among the residents themselves, while scheduled daily activities ensure there is never a dull moment.

    With its comprehensive care services, luxurious amenities, vibrant activities program, comfortable accommodations, and delicious dining options catering to special dietary needs, Essex Manor Assisted Living Facility is an outstanding choice for seniors seeking a supportive and enriching community in Louisburg, NC.

    Nearby Places of Interest

    Restaurants

    • McDonald's (11.2 miles)
    • Char Grill (13.1 miles)
    • McDonald's (14.7 miles)
    • Nantucket Grill (19.7 miles)
    • Bojangles' Famous Chicken 'n Biscuits (19.9 miles)
    • McDonald's (20.1 miles)
    • McDonald's (20.4 miles)

    Parks

    • E. Carroll Joyner Park (13.2 miles)
    • Horseshoe Farm Park (18.5 miles)
    • Durant Nature Park (20.2 miles)
    • Wendell Community Center (20.8 miles)
    • Buffaloe Road Athletic Park (21.2 miles)
    • Marsh Creek Park (23 miles)
    • Eastgate Park (24.2 miles)

    Pharmacies

    • CVS Pharmacy (13.3 miles)
    • CVS Pharmacy (14.1 miles)
    • Walgreens (15 miles)
    • Walgreens (15 miles)
    • Target Pharmacy (15.1 miles)
    • Glaxosmithkline (16.9 miles)
    • Walgreens (17.4 miles)

    Cafes

    • Back Alley Coffee Roasters (13.4 miles)
    • Panera Bread (15.5 miles)
    • Starbucks (20.4 miles)
    • 41 North (20.6 miles)
    • Panera Bread (21.1 miles)
    • Starbucks (24 miles)

    Places of Worship

    • St Catherine of Siena Catholic Church (14.2 miles)
    • St Eugene's Catholic Church (21.1 miles)
    • Gethsemane Lutheran Church (22.7 miles)
    • Beacon Baptist Church (24 miles)

    Physicians

    • Family First Primary Care (14.9 miles)
    • Duke Primary Care Heritage Pediatrics (15 miles)
    • Burton Family Medicine (15.3 miles)
    • Wake Skin Cancer Cente (15.3 miles)
    • Duke Primary Care Wake Forest (15.5 miles)
    • Wake Specialty Physicians Women's Center (15.8 miles)
    • Orthopaedic Specialists of North Carolina Pa (16 miles)

    Transportation

    • Enterprise Rent-A-Car (21.8 miles)

    Hospitals

    • Duke Raleigh Hospital (24.5 miles)

    Frequently Asked Questions

    Where is Essex Manor Assisted Living Facility?

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